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Verizon Authorized Retailer – GoWireless
235 Upland Square Dr, Pottstown, PA 19464, United States
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Verizon Authorized Retailer – GoWireless
Comments
Gl
Review №1

Joshua could not have been more pleasant or more helpful. Since I am not techy at all, I am so pleased he was the guy handling our sale. Most appreciative! Thank you.

an
Review №2

Josh helped me wife out when her speaker for her iPhone when Apple told her it was broke and wanted to charge her $199.00 to fix. Josh laughed clean the speaker and BAM it works again. He saved us at least $199 and maybe a lot more if they sold a new phone to my wife.Check these guys out...they rock.

he
Review №3

Definitely recommend this store!! Staff was polite and very knowledgeable. No long wait and was out of store quickly.

My
Review №4

Always so helpful and kind!!! Highly recommend going to this store!

Pa
Review №5

Absolutely, Positively, beyond ALL doubt... THIS is the Verizon store to do business in within or near the 19464 area. The staff here is very welcoming & professional, pay attention to detail, and do NOT try to sell you what you dont need. I have NEVER found something on my bill that wasnt discussed in the store. I have never felt rushed out of the store.Above all else: NOTHING they have told me has ever been contradicted by Verizons Corporate Headquarters.

An
Review №6

Wonderful group of guys here! Hands down most knowledgeable and courteous in the area! Go see David he knows everything you would need help with! Very impressed with their customer service and positive upbeat attitudes.

Ra
Review №7

What a phenomenal experience!!! AWESOME, FRIENDLY, and KNOWLEDGEABLE staff. Josh is the best in the cellular business I have ever dealt with in my life. I had several issues, got a couple of new phones with transfers from the respective old phones. He is a wizard and got everything squared away in no time while being friendly and training a dinosaur like me and taught me new tricks. I could not imagine that there is a better sales consultation and sales/technical professional out there. If I were in that industry I would try to hire Josh in a heartbeat.

D
Review №8

Josh was super helpful in finding me the best deal and matching it to my needs! Wonderful attitude and made the process quick and painless to get my new phone after mine had crashed. I’d suggest anyone I know to the experience I had! Thank you so much Josh!!

De
Review №9

Joshua was very easy to work with. I am not electronically able. He talked in a way that made sense to me. He was respectful. He showed us all the options that were available and the cost of each one. One of the best salesmen I have deal with in some time .I will come back to this store for more help.

Jo
Review №10

Phone was jammed up. David uncluttered my phone. He was gracious and helpful.Great experience 👍At the wireless store again. This time buttons were not working for volume and power.Joshua took care of the issue in a minute.Appreciate his kindness and honesty.

Am
Review №11

I was super nervous because my phone was not working before a trip I was making. I had a layered issue and Joshua Medina solved the issue within 15 minutes of me entering the store. He was super helpful, kind and comedic while he fixed my phone. 1000/10 would suggest him to anyone.

Su
Review №12

I have been to this store on multiple occasions and I always ask for David. He is fabulous! Very knowledgeable, friendly, and patient. Superb to deal with.

JU
Review №13

I am a long time AT&T customer (20+ yrs) and recently switched to Verizon thanks to Tim. He listened to my long winded story regarding my recent AT&T drama and helped me get on aboard with the Verizon plan suited for my needs. Great experience. Great customer service. I cant wait to move my remaining two lines over once AT&T contract expires.

Kr
Review №14

Go see Tim at Go Wireless in Stowe PA. He is extremely knowledgeable and will find they best phone & plan based on your needs. I have trusted him each time I needed a new phone and extremely happy as a result. Verizon is very lucky to have him as an employee!

Ly
Review №15

Josh was excellent! He helped us navigate a billing and activation issue when added a line to our plan. He handled it with patience and professionalism and took care of everything. We couldnt have done it without him! I highly recommend this location.

Ka
Review №16

I came into Verizon with a storage issue with my phone. Josh not only helped me with my issue but also took the time to explain it to me in a way a non tech person such as myself could understand.😊 I really appreciate how everyone at this store is always so helpful and patient. We will definitely be back!

Ch
Review №17

Tim is Great! Great Store! Superb customer service. Ive bought several phones from Tim and would highly recommend going here. Even after my purchase, I had questions, went back, and was treated like family.

Ju
Review №18

Dave helped me find exactly what i was looking for. He was quick, knowledgeable, and courteous. Will definitely be back!

Jo
Review №19

Good group of guys in there! Very efficient, knowledgeable and courteous! Go see Josh, that guy is good!

Bo
Review №20

Great customer service. Josh and Jimmy were very nice and patient while helping restoring my moms phone. The phone was not responsive and settings wouldnt even open, but they both tried all kind of methods to restore it and they were able to fix it. I would recommend coming to the store if you need help with your device!

Mo
Review №21

Friendly, courteous and proficient! Go see Josh if you want the best.

Ma
Review №22

Your store personnel are great! Tim Cormican is a an excellent employee and so patient and kind. You can be proud to have him represent your company.

Do
Review №23

Dave was a great help. Very courteous and would definitely recommend going here.

Ro
Review №24

Very knowledgeable and respectful and helpful.Josh was great

br
Review №25

Ritchie and josh were very helpfully and knowledgeable! Great experience

Pe
Review №26

Recently purchased four new IPhones at this store with the help of Tim. Tim was so helpful, very knowledgeable and extremely professional. This was the most pleasant experience we’ve ever had at a wireless store. I would highly recommend this store. Fred, store manager, was also very helpful and friendly. We will be coming back for more goodies thanks to the wonderful 5 star customer service!

Sh
Review №27

I would give you zero stars if I could. We were at one of your stores OVER a year ago, ( closer to 2 years). We were lied to about what our bill would be and returned everything within the 2 week period. That was because a bill came for over 500 dollars. We have asked twice to have our name taken off the mailing list. We are still getting your useless mail !!!! Check your records for people wanting off your **** lists.

Kr
Review №28

Tim and Brandon were wonderful!!!They were both very helpful and help me with my phone. I would go back there anytime for anything. They know exactly what they’re doing!! Thanks again!

Te
Review №29

Very helpfulJosh and RichieWere amazingWent above and beyond

Cr
Review №30

That Tim the manager is the best,he took great care of me and my family. I will be referring all of my friends and family to that particular Verizon store! THERE GREAT!😀!

Da
Review №31

Everyone was attentive, friendly, and knowledgeable. I had a great interaction. Will do business here again.

We
Review №32

Great experience at this store. Tim helped me make a decision as to which phone would benefit my business. He also hooked me up with some good deals, saving me a good bit of money! I would highly recommend this store.

Jo
Review №33

Had a great experience today upgrading my son’s phone. Usually Fred helps us (and he is great!) but today Jimmy was in store and was a terrific help. Thanks, Jimmy!

Ra
Review №34

This store needs more then one staff member on the weekends! I was literally there for an HOUR for a 5 minute problem because the family in front of me was trying to fix a phone then got a new one then pre ordered another one, if there was another staff member there I would of been able to be seen in 15 minutes of walking in the door after the person that was being seen before was taken care of. The employee there did his best but this isnt fair to them or customers walking in with a small problem and having to sit there for an hour.

Am
Review №35

Highly recommend this location! The staff was super friendly and helpful! They were able to answer all of my questions quickly and efficiently. Jaeda was so knowledgeable on all things iPhone! If you are looking for excellent customer service that is speedy and effective this is the location for you! Thanks to Jaeda and Josh I left a happy customer.

Sa
Review №36

Tim was awesome helping me set up my new phone.Is very knowledgable!

Da
Review №37

Amazing service and always friendly. Sasha the store manager helped me set up home services and saved me 90 dollars a month. She took the time out to make sure I would know what was going on. I saved so much money by visiting this store and will tell all my friends about her and her wonderful store. Thank you so much for your time and all the all the help. I will be back in for those 2 ipads!

Bo
Review №38

This is the store to go to! Josh was an amazing person to talk to!

GU
Review №39

Tim gave me a great deal on a new tablet! Wonderful service and super friendly.

He
Review №40

Everyone in the store was so helpful and they answered my question with ease. Eddie the manager was very knowledgeable with my bill and he made my visit simple and quick. I would definitely recommend this store to everyone

Ru
Review №41

Ask for Tim when you come in. This guy is truly a guru. Saved me a ton of money on my account and set me up with some serious discounts! Tim is extremely professional, and friendly.

Ka
Review №42

I just have to say that my experience with Fred has been awesome he was so beyond helpful,I am not tech savvy at all!!! He was so patient & helpful with every possible question I had and what have made a stressful transition it was a very easy one. I recommend this store and Fred to everyone.

R
Review №43

Store manager Sasha was incredible. She was so patient and helpful and knowledgeable about our transactions and purchases. I would come here again and again and recommend that all my friends come here as well. She is a true asset to the organization.

La
Review №44

Great location for all your Verizon needs and more. The store manager, Fred provided excellent customer service. Very knowledgeable. Service with a smile!

Jo
Review №45

Great service. Both Store manager Tim and Jaeda provided excellent customer care. We’ll be back and share with others. Thanks

Ca
Review №46

Always have a great experience at this Verizon. Tim is the best!

Bi
Review №47

This is hands down my favorite Verizon location. Always very welcoming, helpful, and knowledgeable. Especially the manager Fred. Making a trip to the Verizon store stress free and enjoyable!

Me
Review №48

Jaeda and Josh and Tim are great reps for this company. They are so enjoyable to talk to and interact with. They are efficient in helping their customers in a timely manner and are great to be around. This store is a great environment to be in. Jaeda is the best rep though 😉

Mi
Review №49

Tim is very nice and helped me with my phone. He even opened the door for me and greeted me there!

Ga
Review №50

Kyle was very helpful and provided great service. He is most knowledgeable and was able to do a million things at once. Will be back. Most satisfied.

Ki
Review №51

Josh and Tim are good guys too go to to help you with anything

We
Review №52

Went in with a problem with my phone cover and did have, lets say, communication misunderstanding with an employee. Your store manager here, Kyle, immediately stepped in and handled my concerns outstandingly! Kyle showed every great quality a grear manager would have! Thank you again Kyle. This young man is a keeper! He truly is an asset to your company!

Ki
Review №53

Great experience getting my new phone working, Tim is awesome!

Co
Review №54

Tim (Store manager) and Jaeda showed excellent customer service. We truly appreciate all of the help time taken to transfer my daughter’s phone to another. We live 45 min away. Would recommend this store and the employees to anyone. Highest praise for overall customer service by all. ALL are Very attentive, knowledgeable and courteous. Thank you. I am a membership sales director at the YMCA and can trul rate and appreciate this high level of service. Bravo. Corinne Guntz.

El
Review №55

Great deals but the costumer service is terrible. We were here for 4 and a half hours getting new phones. Then waiting to get our paper work back, only one person was working. Waited an hour for that. Ridiculous.

Me
Review №56

Fred from Upland Square Verizon wireless was so helpful when my phone got wet and he navigated through Google Cloud to retrieve my contacts, info, pix, etc. I highly recommend this Verizon Wireless to anyone who is looking for great deals with a friendly & informative staff.

Be
Review №57

The employees at this location are wonderful! I was greeted as soon as I entered the store and was also offered help immediately. Kaylena is the woman that worked with me directly. She listened to what I needed and provided me with it. She was very knowledgeable about the products and could answer all of my questions. Also she went over the changes to my account and told me specifically what my next few bills would look like so that there are no surprises. Kayleena is a great asset to their team and I will definitely be returning to this location in the future!

El
Review №58

So very helpful. Set up everything and explained what it all meant. Thank you for your patience Sasha.

Ry
Review №59

The sales staff were very professional and enjoyable to talk to. Tim and Ryan were both excellent.

Br
Review №60

Knowledgeable staff that helped me with my data plan. I will be sending my family and friends in to get help with their cell phone plans. Thank you !

Co
Review №61

Tim is incredibly knowledgeable and very professional. I plan on going to him for all of my services in the future!

Jo
Review №62

I was really upset because of a issue with my preorder but Ashley went above and beyond to make me happy also the manager Fred was there and another associate Tim they make a great team and it was the best customer service experience Ive ever had I will never change locations again they where honestly the BEST ! I walked out with a free tablet awsell wasnt planning on it but Ashley gave me a deal I couldnt resist I am set with my devices I have protection on everything they did everything for me and If I ever need anything I know they will help me i recommend them 100 PERCENT

*S
Review №63

Just got my apple replacement phone back up and running. Tim gave me great customer service last night. Ive been through a hell week with nothing but a flip phone. I lost my apple password, and had to go through account recovery. the verizon store in Boyertown guy tried to help me and put his personal cell phone in for account recovery. I was told i had to turn off find my iPhone before i could set up my new iPhone. I went to best buy just before i pulled into this store. having been through the ringer, I just had it. Tim was comforting, reassuring, knowledgeable, definitely personable. I showed up at 8pm the Saturday after Black Friday with two little girls in tow. No one else in the store. The kids entertained themselves tumbling about while Tim got the job done. I really appreciated the customer service he provided. I highly recommend Tim to anyone. Happy Appalachian trailing Tim!! I also recommend that anyone who purchases an apple product should always have their passcode kept written down somewhere. I personally will not buy another apple product after this experience. Im know to lose phones thats why I carry the insurance, but the hassle with apple account recovery was a 3 day fiasco that turned into a 6 day fiasco. Tim knew how to get my replacement iPhone up and running, restore my old password, all my old contacts using the back up. I will definitely be back to follow Tim. Its kind of like trying to find the right hairdresser who meets your needs and listens to you- baha. **** I will be back Tim

Wi
Review №64

The management and staff was absolutely wonderful to deal with and very knowledgeable! Would recommend anyone I know!

Na
Review №65

Tim is the man! Stayed late to make sure my wife and daughter were taken care of for Christmas! Go track him down, he will take care of you! Thanks Tim!

Ca
Review №66

This is the second time I have been into this store and had Sasha McDonald help me. She is very friendly and really knows her stuff!! A very positive experience!!

Al
Review №67

Went in today to get a new phone and wow lemme tell yall.... tim is the best sales person i’ve literally ever met in my entire life. i walked out of the store with a new phone and a big ol’ smile on my face thanks to my new buddy tim! i wish he could help me at every store i ever go to. i honestly don’t know how i’m ever going to deal with anyone that ISNT him from now on.anyways, thanks tim, i’m glad you have hands

Bo
Review №68

Tim was very knowledgeable about all the deals available and found the best deals for me

Su
Review №69

Very friendly and pleasant to work with. Always in and out quick

Jo
Review №70

Very friendly and helpful.

Ji
Review №71

For a dummies I learned a lot from Rockie and he explained things in a way I could understand very well

Ga
Review №72

Great customer service! Rocky was especially nice and very helpful

De
Review №73

Aweful experience. The rep spent more time trying to upsell me on EVERYTHING rather than just doing the cell phone upgrade I went in for. They also could not do any of the deals available online. But I needed the phone that day and could not wait for shipping. Ill never go in that store again.

Ju
Review №74

Jimmy at Verizon go in upland did a great job troubleshooting our phone problem. I highly recommend this store and Jimmy.

Ja
Review №75

Tim and Eddie were such a great help and very knowledgeable.

St
Review №76

We love this store staff is helpful and very friendly! Only place we go for our wireless needs.

Ma
Review №77

Service was quick and helpful, all of my problems were solved.

Mi
Review №78

Excellent customer service! Always helpful!

Ch
Review №79

I got coerced into giving a positive review before. Eff that jawn. 💁🖕

Ca
Review №80

Joshua very very helpful

Ly
Review №81

Hard but she was very helpful

Ri
Review №82

Great service! Tim and Jaime are the bomb!

Ro
Review №83

Required purchasing accessories to buy a phone and said I was eligible for $200 Samsung rebate that expired 6 months prior.

Te
Review №84

He was a very good teather

bo
Review №85

Jaeda is awesome!

Ta
Review №86

Very knowledgeable and helpful

Wi
Review №87

Tim was great

Te
Review №88

Very friendly and helpful

es
Review №89

Good

Information
11 Photos
89 Comments
4.6 Rating
  • Address:235 Upland Square Dr, Pottstown, PA 19464, United States
  • Site:https://gowireless.com/stores/pa/pottstown/stowe-upland-square/?y_source=1_MzIyODE4NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 610-326-5215
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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