Been going here 3 yrs with 3 cars. The guys always tell you whats wrong and show you what the problem is. If they cant figure it out they pull together as a team and will not stop until they figure it out.From Stuart..Shawn..Nick at the front of house To the man Gary from back of house....you will be taken care of. I love these guys like brothers always make me laugh and take care of me.But most important Nick the owner personally called me to explain the work I need on my car. So thanks guys for looking out for me and my girls and keeping us safe as we travel a lot. 🐶🐶😜🍒😇🐾🐾🌼🌼🍧🍧

Very clean, very nice people in and out, good price, taking my other car next week

I asked canyon auto to do a buyers inspection on a used car. Seems they chose to do a dozen inspection points and not thirty. Missed numerous issues that were not difficult to see. Somehow managed to not check/inform me of: broken windshield, missing spare, numerous lights not working, ac not blowing cold, e brake not working, numerous screws in wheels, bent windshield wipers, torn ball joint boot and more. Keep in mind the inspection is free and you get what you pay for. Would highly encourage anyone looking quality car care to check out Jim’s brake and alignment or H and F auto. Will never be going to canyon or sending friends there again.PS- here is the inspection report I was handed. Don’t offer a free inspection like you are doing someone a favor. You should do a good job whether you offer a free inspection or you charge. You’re “free” inspection easily lost me $500 in negotiating the price of my car. You did a mediocore job, lied in your defense and now you won’t own up.

Work done professionally. Great price,too !

Fair pricing, done on time and as promised, no issues with our car since! Highly recommend 💗

They are great at what they do and will have you in and out as fast as possible. They have affordable prices that wont break your bank.

Great service. The mechanics know what they are doing.

Gary and Squirrel are amazing. They helped us out twice now!! Love this place.I reccomend them to my best friend and my family. 👍👍

Always ready to help, professional work, transparent about what they can and cant do.

I love the friendly service and respectful employees that always take care of my familys auto needs at extremely reasonable rates.:)

Canyon takes great care of my family of Toyota! People are always great!

This place does the bare minimum to get by and just wants your money, would recommend going anywhere else

Great shop and staff. had them work on my rear brakes(pads), should have been done same day but ran into a problem with one of the calipers and wouldnt get done til next day. they offered me a loaner which was cool but didnt need it. repair was finished and im a happy customer. also, i am a veteran and was treated with dignity and respect, the even have parking for veterans, active duty, police and fire personnel in front. they are my official repair peeps.

Canyon Auto fixed up my Jeep JK rubicon real nice. Light bar install looks great and works great too. Dual fox stabalizer looks tough and works great too. New battery post clamps solved my loose connection issue. The custom fab wheel well cuts and bends make my 37s clear when compressed.Jimmy was great to work with, very attentive and flexible. Even got to meet the tech that did all the work, Brandon, before hand to go over everything, make sure we’re all on the same page.The work was done expertly and the customer service was perfect.

The experience was so bad that I cannot share everything that happened because the list is too long. We have taken multiple vehicles there including my personal and every single time there were just more problems. They had my personal vehicle for 2 months and every time I went to pick it up it never made it home, the furthest I got was the Circle K down the street. The mechanics have no idea what they are doing or talking about and they try to cut corners. If you want honest and professional work do not go anywhere near this business.

Work is fine and fairly priced. There is a pandemic going on that is killing our friends and neighbors. Your customer-facing staff should wear masks. I am reluctant to return.

I won an oil change and tire rotation that Canyon Auto had donated, and received great service. They honored my prize even tho it was fraudulent. And the charity knew nothing about it. Kudos to Canyon auto.

Wonderful service will go back 100%

These guys are really top notch & go above and beyond to accommodate you! They take care of all 3 of my vehicles & my RV (& even its Onan generator)!!I even asked them to change out a fuel filter on my boat & lube the trailer because it was squeaky! Well, they did it & the trailer is silent & the boat engine runs like a top!THANKS Canyon Auto😎

Great place to have your vehicle worked on.

One of the most dishonest shops in Prescott Arizona. I would rather take my car to a friends mechanics buddy in a backyard In Chino Valley

So glad to have a reliable auto repair in my neighborhood. Honest and good prices.

Great honest service and very timely.

Great, friendly service and the best price on an oil change.

Very knowledgeable mechanics and very willing to help no matter what I recommend them to everybody

Best prices in town! Really nice staff too. They found a nail in my tire and fixed it for no charge! I’m always scared these car places are gonna try to get me to pay for more than I need because I’m young and don’t know anything about cars, but they didn’t try to upsale me on anything.

Did not use them. Did repair myself.

Called them Twice to get quote for truck repair was told would call back with price never herd from them again wont waste my time Ill call some one else who wants my Business .

.I had recently invested approximately $6,000 in repairs with Canyon Auto. As proactive preventative work they replaced a transmission cooler line and failed to install it correctly leaving the transmission fluid depleted while I was stranded on a freeway overpass in California. The vehicle was returned to Canyon Auto for inspection and they assured me everything was in order, I drove back out to CA and this time I was left stranded with a transmission that would not shift. Several mechanics confirmed that once the transmission fluid was depleted; Canyon Auto should have immediately offered to replace my transmission as a result of their negligence . The repair facility that rebuilt the transmission issued a letter confirming improper installation from Canyon Auto that ruined the transmission. Upon submitting my report of incurred expenses to Canyon auto I requested insight on what portion of the expense they deemed fair to reimburse me for and although they admitted to a part failure they installed; well with in their warranty period, they informed me that they would not participate in any expenses inured as a result of their negligence. On one occasion they left a tool under the hood and it bent the hood, not bothered to wipe off grease they smeared on the inside and outside of my vehicle, they have left fender liners un fastened and fuel lines not secured. I understand everyone makes mistakes. What separates good corporate citizens from those who lack integrity is how they respond to mistakes. I have an ethical obligation to warn consumers of my experience with this facility.

The Experience there was great you guys were excellent recommend you guys anyone keep up the good work thanks

These guys are great & honest.

God Bless Kevin Lollar! I am so grateful for what you did a year ago today. I am so blessed and living the life I should have years ago! God really does work through you.

I have been using canyons services for close to 20 years now. They are great and I always recommend them!

These guys have always given me a fair price and always did an outstanding job on my vehicles.

Great shop, great people & good prices! Shout out to Benn for always ensuring a quick turn around time for any vehicle I bring there. I have a fleet of trucks that are constantly needing repairs to stay in compliance. I can always count on canyon auto to take care of the things I need. Highly recommend this place to others!

Excellent service! Best price and place to get an oil change! Waiting area is the best as well! Very comfortable.

Great service, fast oil change and nice staff.

First time needing my car worked on since moving to Prescott, and I found the right place. They took great care of me and my car. Thank you Canyon Auto, you will be seeing me again in the future!

Great honest crew. They had a great repair estimate that we went with, and they still came slightly under that when the repair was finished. Did a great job working with our insurance as well. Good common sense group with no BS like the local dealerships. Will use them in the future for sure.

Our Dodge trucks transmission went out and we took it to this location to get worked on. The people who work there are courteous and call you back in minutes if you need them to. We needed an estimate for price and they called us back within an hour with multiple choices for us. We were told it would be a week that we needed to leave the truck there. So we rented a car for that week. The day we were supposed to pick our truck up they said they needed another day. But this happened twice. On the second day they actually provided a car for us to use! We will definitely be going back to them as we like their service. But as a warning to others. Please know there can be delays to getting your vehicle back and make the necessary adjustments.

If I need anything fixed on my car these are the guys that I want to do it they got the cheapest prices when it comes to getting oil changes done their honest with you and they do a great job and theyre always super nice about it. I love these guys!!!!

The service was friendly, fast and for a great price. This company saved me about $35. On my Diesel truck oil change vs my prior company.

Really great customer service! I felt confident dropping my car off here. Ben kept me informed and problems were fixed promptly and I feel work was efficient. I am looking forward to coming here for all of my auto care needs. Thank you Canyon auto!

They did a very thorough check of my truck. Benns recommendations were right on. The work was quick and professional. I really appreciated their schedule flexibility and they actually finished quite a bit earlier than estimated.

Thanks for the great service

Fast reliable did an excellent repair for me and very affordable. Most professional in town. Employees very friendly.

Amazing customer service. Worked with my time schedule. Made sure my truck was in good shape.

Went in to ask about minor wire harness repair and said they wouldnt work with Mercedes repairs....even though a simple repair that didnt have anything to do with Mercedes other than that was the make of the car

I have brought 3 of my vehicles here over the last year and Each time I am greeted right away. I am treated like family and they are always honest with me about extra costs!!! I would recommend them everytime!!! I trust I can send my young adult children here and they would be treated with the same courtesy as the staff here at Canyon Auto & Truck Repair has shown me. Thank you again for making another oil change quick and efficient for me.

NO! ABSOLUTELY NOT!

What great customer service! I truly want to thank Benn and Terrell for going above and beyond to help us get our sons car working again. I am very impressed and will bring all our the family vehicles to Canyon Auto for any future repairs. Thank you!

Very reliable and honest repair shop. I would certainly recommend Canyon Auto & Truck to everyone who needs quality work with reasonable prices.

I was prepared to buy a set of tires for a recently acquired 2000 Honda Odyssey at another shop nearby. Their techs had convinced me that the front brake rotors and shoes needed replacement as well. When I was told that the offered deal on the agreed upon tires was no longer available, I brought the vehicle to Canyon for a second opinion. They gave me a better deal on tires AND informed me that the brakes not only did not need replaced BUT LOOKED LIKE THEY WERE NEARLY NEW! I will stick with these guys!

I went to Canyon Auto because they offer Smartstarts ignition interlock device and related monitoring services. Then I started have my Oil and Lube servicing done there as well. They are very conveniently, fairly centrally located in Prescott AZ. The front office and tech people there are very friendly, knowledgeable and in my opinion super-competent. All my concerns were well-addressed and questions fully answered. It is my pleasure to be able to recommend their service on both scores without reservation.

Quick, easy, nice people and much easier on the wallet than the dealer

Company worked with me on an issue I had. I appreciate the direct discourse and willingness to solve the misunderstanding. Clarity in communication is vastly more important than assuming consumers know everything, even within in their own organization. I appreciate the effort, especially since their mechanical service is excellent.

Needed tires for my truck so I went to canyon auto. The people there were great to deal with. They set me up with 4 new tires. The experience was great and I will go back to canyon in the future.

Canyon Auto always performs exceptional work at a great price when I use them. They always go the extra mile to make sure Im taken care of. Whenever I call they get me in right away. Their new location is what other auto shops should strive to be like. Definetly give this shop a try whenever you need something done to your vehicle!

Came to their shop with a problem on my 1990 GMC truck. They found the space and time to get the truck on the lift. Found the problem, ordered the parts and had me back on the road in about a hour. I will take all of my vehicles to them in the future!!!

Benn at Canyon Auto is awesome!!! Every time I have had my 2014 Cadillac SRX in there he is ALWAYS VERY helpful and always fixes my problems. Just recently the touchscreen on my Cue froze. Cadillac wanted $1500.00 for a total new system and then labor, I did a little research on line (apparently this is a common problem with the Cue) and just the touchscreen can be replaced (but Cadillac wont sell just the screen) and the problem is fixed. Benn did some research also and came up with the same thing that I found. Benn order the touchscreen AND installed it for $320.00!!!!! My Cue works again!!!! Thank you Benn!!!!

On time and everything is done right.

Excellent service. U have my business for as long as I own a vehicle. Thanks Canyon Auto for awesome and speedy service!!!. And it didnt brake my bank...

They did a lot of work on my Jeep Grand Cherokee Laredo. Really good prices, quick turnaround and quality work. They stand behind their work as well.

I was having problems getting anyone locally to service my diesel powered motorhome. I sent an e-mail to Canyon Auto & received a call back the next day from Gary. I explained my issue to Gary & he said that they do service large motorhomes & they would be happy to help. I plan on calling them in a week or two to schedule an appointment. So far great customer response!

Came in for an oil change, quick and easy friendly service...😊

Love this place great people and awesome place to work come visit us today

Good customer service

Awesome service with great customer service make you feel very welcome and comfortable with them taking care of your car. I highly recommend this place

Attentive and good service

Friendly, fast and fair. Will be doing more business with them.

Couldnt be happier with the customer service and VERY competitive prices from Canyon. In several instances now the staff has gone above and beyond to make sure that I was satisfied and that kind of service in this industry seems to be few and far between, will continue to use and highly recommend.

Swift. Smart. Serviceable. sorry I love you Please forgive me Buddha Garchen Rinpoches mantra in war.

Just got my oil changed and what a great experience. Right on time and no hard sell Thanks for a job well done.

The service writer Gary is awesome. I will be back with all my car needs.

Top Notch Work and Fair Prices, Excellent shop that excells in transparency and Keeping the Customer up to date.

These guys are straight up, honest and fixed the problems right the first time. My friend recommended them. Wish Id found them a long time ago!

I was passing through Prescott and I had problems with my motorhome. I called several shops only to be told they dont work on motorhome. Canyon got me right in found the problems with my motorhome and had me out in no time. Great shop great service writers a d great mechanics. All at a very fair priceI would strongly reccomend them to anyone needing help with a motorcycle

Pretty good customer service they take care of the customers the guy at the front desk Ben is a good guy

Have had several vehicles worked on, all were handled very well! Will continue to use and highly recommend!

Great prices will use again!

I have been a customer of Canyon Auto for years. I had an interaction last week with Service Rep BL, he is a nutcase. This dude yelled, cursed at me when I asked simple questions. He has clear mental or substance abuse issues. I contacted the owner and suggested immediate drug testing for this employee. After years as a customer, I wont be back until this psycho is gone.

Had changed for estimate on looking at my truck said cost would go towards my work on vehicle but asking more money said come get my truck and go elsewhere.

They have worked on several vehicles for me and have done great work, worked with my busy schedule and did exactly what they said they would. I would highly recommend them!

Excellent service and prices. Wouldnt take my car anywhere else!

Theyre awesome ! Courteous, friendly, and knowledgeable. I will definitely recommend them to everyone!

I brought my 2013 VW Jetta into Canyon Auto. I even specifically asked if they were certified to perform mechanical corrections on my vehicle, being that its a European car. The manager, Corey, said YES. Turned out that was a lie (I didnt find out until AFTER they serviced my car). So I continued my business there, expressing my concerns about my vehicle. They did an inspection & test drive and came back and told me I just needed some new breaks. I went thru with purchasing them and allowing Canyon to service my car. Paid the bill $350 and left. Fast forward 2 1/2 weeks later I start to hear my breaks again and they are LOUDER than before. So I bring my VW back into Canyon Auto and speak with Corey, the manager, again. He agrees to look at my vehicle and after sitting at their shop for THREE HOURS, he comes back to me and begins telling me my breaks are no good. Naturally, I immediately begin to question him & his practices, asking why in the world would there be ANY problems with my breaks when I just left my car with him all day a couple weeks ago, and paid hundreds of dollars for NEW BREAKS?? At that point, Corey asked me to drop the attitude. When I reminded him that Im a paying customer who is highly skeptical of their practices, I have every right to be firm with him, he responded, Youre not a paying customer. Thats when I requested he return my car to my possession, I no longer want nor trust to do business with him. Now I contact Volkswagen themselves, get a referral to an actual CERTIFIED VW mechanic and bring my Jetta in. I get a report back that Canyon Auto DAMAGED my rotors and I need ALL NEW brakes/rotors replaced. They not only damaged but put on INCORRECT PARTS. I call Corey at Canyon informing him of the news and requesting a full refund- with the PROMISE of bringing in proof and an invoice of the new services- he hung up on me and refused to answer any of my calls afterwards. Ive had ZERO communication with Canyon since.

Not true to their word,very dissatsified and the guy at the counter was very cocky,the second time around. Would we reccomnend or go back,NO!!!!!

They are amazing! Whenever i have any issues i call and talk to Benn. He makes sure we are taken care of everytime!!!!

Beware. They misdiagnosed the problem, charged $100 non-refundable for diagnosis, another $550 in work which did not fix anything, and refused to honor their guarantee. Avoid Canyon Auto Repair.

Not honest at all. Go somewhere else

Very professional....A++

Honest,very trustworthy

Good service

Great shop

Great service

Good tech

Excellent Services!!

Terrible!!!