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National Pawn And Jewelry
2751 Capital Blvd, Raleigh, NC 27604, United States
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National Pawn And Jewelry
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Di
Review №1

Brittney, absolutely amazing!!! Her presence is welcoming. She is very knowledgeable about all products I have inquired about while shopping! Brittney is National Pawn’s best kept secret! Keep up the shine queen!!!

Ri
Review №2

Jeremy and Esther were fantastic. More than fair offers for my wild assortment of stuff, very friendly and fun to work with. Would give more stars if I could.

lo
Review №3

Clean organized great prices, the store does observe COVID protocols and were cleaning the entire time I was there it was appreciated to see.

Ca
Review №4

I just loved Jeremy! He was so patient with me yesterday when I was selling my jewelry to him. He was super talented, professional, knowledgeable, and a very friendly/up beat. I thoroughly enjoyed seeing him and he paid me a great price for each item I sold to him. He has been there for 11 years and I hope I’ll get to work with him on selling my valuables to him in the near future again. Thank you, Jeremy!!! You rock!!!

Ow
Review №5

Esther ntumba is a great and caring person. Smiling from what I can tell bc of the mask

Da
Review №6

This place is amazing!! They have a huge selection of jewelry, electronics, bags and more. All of their pieces have been authenticated and the store’s atmosphere is great. Estefania helped us find everything we needed. We spent quite a while looking around for the perfect pieces and she was beyond patient and helpful the entire time. I bought a watch two years ago from National Pawn and the same welcoming and dedicated feel endured. I would definitely recommend this for anyone looking for good quality statement pieces

Pa
Review №7

Brittney is the best worker in The history of National pawn she is always cheerful and always takes care of the customer. She is prompt and on time and has personally closed over 8 purchases with me she need a a raise immediately and definitely is a great fundamental part of the franchise !!!

Mi
Review №8

Esther helped me out and she did an awesome job. Love her energy would recommend coming here for pawning or even buying some things

Ch
Review №9

Brittney was very helpful and always helps me out. Thanks again Britt

Wi
Review №10

Britney was a great help. Great selection and good prices. Super friendly staff, but not overbearing. You’re free to browse and get help when you need it!

Mi
Review №11

I have done busy with National Pawn for several years, I’m never disappointed when I work with the Capital team. Jeremy is amazing with his customers service and multitasking with customers needs and employees needs. I will definitely give my business to this company for a lifetime.

Jo
Review №12

Kayla was a pleasure to work with and a great help! Her customer service skills were amazing!

Ja
Review №13

Esther was very kind and polite. Her customer service was beyond excellent!

mi
Review №14

Really there when you need them..Esther has great customer service also....

Jo
Review №15

Kayla was very helpful she seen I needed assistance and stepped right in.

Bo
Review №16

Do not interact with assistant manager Alex. He is very rude, He makes false claims telling you that your product is not Genuine When in fact serial numbers have been verified by Apple that the product is real. His knowledge of products is extremely limited and he is often incorrect. Took my product down the street to another pawnshop and they immediately took it. He is terrible, he really upset me telling me my AirPods, a gift given to me were fake. The rest of the employees are very friendly and helpful. He doesn’t deserve to work at national pawn Due to his lack of knowledge and incorrect assumptions He has about products They Pawn or buy. His communication and technical skills are not qualified for him to be assistant manager.

It
Review №17

Esther gave me great customer service!!! She was very nice and helpful

As
Review №18

So I have been going to national pawn on Capital boulevard in Raleigh North Carolina for over at least 6 to 10 years.I refuse to go to any other pawn shop.The service is beyond excellent.They honestly strive to make sure their customers leave happy.I stopped by national pawn today to look for a saxophone for my husband, and truthfully I was not having a very good day.However one of the employees, ( Lindsey Jones ) and decided in her mind that she was going to give her usual 100% customer service and also find away to add just a little bit of her joy to my day.And honestly she did.Lindsey not only added joy to my day.She was a blessing to me.And I will never forget.I am very grateful and thankful.If national pawn continues to have employees like Lindsey then I will forever be a loyal customer.Thank You.

Ja
Review №19

Esther was great helped me with my loan come On in and see her 😀😀

Ro
Review №20

Didn’t get much what I wanted but the service was pleasant

Ja
Review №21

Esther was fantastic come on in and see her she got me right 🙂🙂

05
Review №22

First time shopping here at National pawn. Brittney made my experience overwhelmingly great! She greeted me as i entered the front door and was quick to help me find the perfect necklace for my wife.

Se
Review №23

Thank you Esther and staff for always providing friendly and professional service!!!

Ca
Review №24

I have a great time each time that I come into national pawn. Today Amiga and Kayla are very professional and helpful!

Ro
Review №25

Brittany is a awesome employee she took care of me with no hassle. Great Job 👍

An
Review №26

Jeremy was very patient and explained things in detail… He and Ricky even worked with me up over 30 minutes past their closing time on a Saturday of all days when I’m sure they wanted to get home! Will def go back.

La
Review №27

Ricardo and Kayla are the most professional associates in this place !!! Jeremy is an awesome person as well!!! I only deal with this place… no worries go here if you need them

Ti
Review №28

Estefania & Alex were AMAZING! Great customer service, & super friendly. I got top dollar for my jewelry. I’ll definitely be back.

An
Review №29

Ester was amazing, very efficient and extremely nice. I will recommend all of my friends to this location for all there pawn needs. Amazing work.

Da
Review №30

I was on a search for an item that was sold in the mid to late 70s, to see if it might still be in inventory somewhere. The young lady I spoke with by telephone was Nadia, and she was very polite and very interested in helping me with my search. Using her computer skills she was able to provide me with some information that might lead me to the item in question. Its a total LONG SHOT that anything will come of this search after so many years, but its worth a try. Thank You Nadia for such outstanding Customer Service.Dan P.

An
Review №31

Brittney was very patient and sweet. She takes her time and very helpful. Thanks again ❤️

An
Review №32

Eyllin she was awesome I recommend this place the service is perfect.. look for her she is great

ja
Review №33

Brittney she was great. She got what I needed. Very helpful ☺️

Ro
Review №34

Esther was great and very helpful come on in and see her

IS
Review №35

Come to national pawn and ask for Dee she is the best

Cy
Review №36

Ricardo was extremely polite and very sensitive to my needs. The manager present was also very nice. In my opinion the best service in Raleigh.

Ra
Review №37

My first time and I had a great experience good on prices thank you so much Jeremy for the best customer service as well!!!

Sa
Review №38

Estefania treated us wonderfully and was very upbeat. Loved her energy. Got us in and out very quickly. 💚

Mo
Review №39

Stephanie was amazing and very helpful. I will definitely return!

Sh
Review №40

Richardo gives exceptional service. He gave me options and the best amounts for my items. Always a pleasure doing business at this location. Peace

An
Review №41

Estefania was very helpful and very respectful. She was greet with assistancing us and and 10/10 would recommend

Je
Review №42

Estefania was great I called yesterday for a television and she found me the perfect tv go see her she is awesome 😎

Ed
Review №43

A+++ customer service sotero really helped me out thanks will be back for more business

Me
Review №44

Stephanie was very helpful and kind. She greeted us with a smile at the door when I came into buy my little sister a PS4 and the experience was great I would highly recommend this place to anyone!

Th
Review №45

Ricardo was able to assist me with a much needed loan. He exceeded by expectation. I would recommend this location to family and friends.

Ca
Review №46

Brittney was my servant she was great definitely will be shopping here again.

Ca
Review №47

Excellent Customer Service.. accurate and fair. Thanks Ricardo for your continued outstanding service!-

DJ
Review №48

National pawn is one of the best Shops in Raleigh hands down great people I became friends with and very down to earth people

Ja
Review №49

Ricardo was very patient with me while selling my recording equipment!! Recommend him for anything u need in the store

Di
Review №50

Dontae is great, friendly and very professional. I’m totally satisfied with the service.Diana

Je
Review №51

Estefania is amazing! Very patient and put a beautiful set together for me! Love her!!Jenn Behr

Mi
Review №52

Brittney thanks for always helping me boo. I really appreciate you ❤

Jo
Review №53

Ricardo was super helpful and kind. Thank you for the easy experience!

Pa
Review №54

Kayla was an amazing help today and got all of our needs taken care of. My wife and I will definitely be back!

J
Review №55

Estefania was great …. She very sweet go see her I went to buy a chain she was amazing

Ne
Review №56

Dee ahe is so great worker so kind, and very respectful and helpful

Ma
Review №57

Larry provided me awesome service! If you need anything check him out!

lo
Review №58

Estefania is helpful nice. Well kept place.

Ro
Review №59

They were very courteous and fair. Highly recommend them

Ki
Review №60

Ricardo gave amazing service and was very helpful. It was a super wonderful experience! Thank you so much Ricardo

Br
Review №61

Ask for Jeremy. He is fair and does an honest business.

Se
Review №62

Eyllin did such a wonderful job! Very knowledgeable of the products. I definitely will be back!

Ja
Review №63

Great place for fast cash!!!! Always count on them for good experience. Excellent customer service!!!! Ricardo is very good and great service!!!

Mi
Review №64

Ricardo was very nice and helpful. This was my first time here. Thanks again!

De
Review №65

Just came in and sold my Apple Watch. Dontae was incredibly helpful and friendly. Always happy to do business here!

Mi
Review №66

Eyllin great customer service, I will come back I appreciate for your help

Ty
Review №67

Came to nationals today & was greeted by Michelle . I came with a damaged necklace & was able to get more cash then i actually should have . Great service i do recommend anyone in the area considering pawning to go to Nationals

le
Review №68

Eyllin she had a great customer service 100% recommend

sh
Review №69

This is the best Pawn shop ever I have shopped during the pandemic Jeremey was always on point with customer service, fair prices on merchandise, great money for his loans, family friendly service to all his customers. I always got working top of the line mostly in the box brand new items from here. and its always even during the pandemic is fully stock. His staff is one of the highest professionally train sales representative in the business. They are the glue to team work, especially Lindsey she always got a warm hearted smile, best sales rep to handle people everyday, and her customer service skills are fantastic No matter how many times I come in if Mrs. Lindsey sees me or my family she puts first quality in her job to help assist us all. even the kiddos ask about her daily. I wish my tax preparer was like you guys then I know that everything Will be alright, at least I know that I would get my money. smile love you guys please stay safe. Peace and blessings from Mr. And Mrs. Ross

Ca
Review №70

Sotero was a nice sales man and respectful employee at national pawn

Ju
Review №71

Lindsey helped me out today and was very nice and professional! Highly recommend this location!

Sa
Review №72

Nelli was fantasti, she was polite and gave me the best price for my silver rounds. Please come here for your coin silver and gold selling. They wont disappoint!

Ja
Review №73

Great service. Really worked with me when I was in a bind - Larry and the his staff are incredible!

Wi
Review №74

Ricardo took his time and offered me a great price for my items. It helped me out a ton.

Ti
Review №75

Estefania was great thank you for her service

Er
Review №76

Got way more than I expected. Friendly staff and great customer service!

Be
Review №77

Unbelievable place for a pawn shop. Upset to how they advertise their items. Walking in, the employees are just gossiping, no proper greetings, no one comes up to you to ask for help. Employees just look at you and go back to their talk, unprofessional experience overall. Items look old and rusty, jewelry isn’t displayed in a manner where I can see them.

Ti
Review №78

Estefania What is amazing and wonderful! She was professional, attentive, knowledgeable and took her time with us. We are enjoying our new purchases! Thanks to Estefania!

Jo
Review №79

Was greeted by Lindsey today upon arrival. She was very helpful with assisting me with what I was looking for. Ask for her!!. She very nice

Ke
Review №80

Esther took great care of me. She is the best !!!!!!

Ka
Review №81

I went into National Pawn for the first time today and was instantly greeted by Steven! Even though I did not buy today, I definitely feel welcome and will be coming back for my future buying needs and will ask for Steven! :)

Ga
Review №82

Bought a bike from Vickie, She had A++ customer service, made it easy to find what I was looking for. She went out of her way to make me satisfied.

Ma
Review №83

I came from Fayetteville NC to sale some scrap jewelry there,Kayla was the best!!,,very polite and respectful and helpful, I will be coming back to see yall,great staff!

T
Review №84

Brittney and Jeremy was big help. Great customer service

La
Review №85

Lerry was awesome, definitely worth going back

Mi
Review №86

Lindsey was so amazing I told her what I wanted and she made it happen for me Emily was right there smiling making the whole experience even better.

SM
Review №87

Been here plenty of times & they are the best in Raleigh NC. i would recommend them out of all the other pawnshops. Ask for Lindsey she’s the best.

De
Review №88

Estefania was a great sales rep…if you go please ask for her ….Great sense of humor

Br
Review №89

Lindsay was very good at spotting someone ready to buy and took care of me right away. Painless and quick. 👍

Th
Review №90

Brittney thanks for your help. Great customer service

Do
Review №91

Estefania was amazing and treated me well best I ever been treated ❤️

Ve
Review №92

Ms Estefania was awesome. She gave me the best customer service. I came in looking for a tv for under $200 and walked out with a 50 in flat screen and the mount for $223.05. Thx u so muchVera B

Sa
Review №93

Estuardo is the best. He has an exeptional customer service.

Ka
Review №94

The staff was very friendly and very helpful. I am very appreciative of Ricardos customer service.

Ca
Review №95

Miss Kayla helped me she was wonderful

Em
Review №96

Thank you Emily for the help and for making me feel comfortable while waiting and trying to sell a few things your the best!!.

As
Review №97

This place is more rundown than I thought, the only thing that may be worth it is the jewelry, but it’s so close to discounted new fine jewelry that you would find in a department store. All the tools and electric equipment are old, and dirty, I’m surprised they accept this kind of trade-ins, the namebrand purses are also all very old and outdated, I was pretty shocked when I came in here for the first time, I always thought it was somewhat higher quality items.

Ch
Review №98

Kayla was absolutely amazing!! She is very helpful and professional!!!

Wi
Review №99

Alex took great care of us here at the Capital Location great guy highly recommend him and this location.

La
Review №100

Brittany was so helpful from the moment I walked in!!! Great personality, willing to answers all questions, and went above and beyond....and this all happened on a busy Saturday afternoon! This is why I love coming to this location!!

Information
50 Photos
100 Comments
4.9 Rating
  • Address:2751 Capital Blvd, Raleigh, NC 27604, United States
  • Site:http://nationalpawnshops.com/locations/raleigh-2751-capital/
  • Phone:+1 919-790-2999
Categories
  • Pawn shop
  • Diamond buyer
  • Diamond dealer
  • Electronics store
  • Gold dealer
  • Jewelry buyer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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