Great experience and customer service. Bill was more than helpful throughout the process.
The online process was quick and simple. The staff there Bill was friendly and helpful. He brought me over to my unit and called within a couple days to make sure everything was alert and no problems.
Bill is very nice, helpful, and professional. Definitely recommend!
Just signed up for a storage unit today. William helped me out with this. The staff was Very friendly and pleasant. Would recommend this company to others.
My experience and courteous on extra space was good becuz of the staff, at our location bill was amazing, always courteous and tries to help people best he can ... hed always call me when its getting close to paying late fees, very informative . Without bill i probably wouldve given only 2 stars for my experience because extra space raised their prices so much and charge so much in late fees .. that was aweful but having bill made things much better
Fast cheap and convenient... Second time renting from them..
Painless & very fast/efficient. Store manager himself called me to check in and make sure I was all set. Sent me a map and specific directions to get to my unit. Was extremely helpful when I had a hard time getting inside the building (because I wasnt reading the map correctly). Awesome online deal for storage unit too. It was also very clean and easily accessible after learning how to get in, haha.
Helpful associates. Very informative, friendly. Let me look at multiple sized rooms and explained everything I needed to know. Will definitely use again.
Extra Space truly does not care about their customers and it is a shame. They have raised my monthly rate since Ive obtained the unit a year ago. It has now doubled in price!A few weeks ago I was unable to enter my unit due to a door issue. The main door I enter has been broken for months as well. So the two entrances to the building were inoperable and all that Bill, the store manager, offered me was a $25 credit. I lost $4,200 that weekend due to not being able to access my unit and having no one working in the office. When you call customer service they only offer an automated system with your bill information. No live person.It is a shame that this company does nothing to assist you when it was their mechanical errors that cost you clients and money. I have already given my notice and I am happy to be giving my money to a new, reliable business.Be careful with Extra Space on Broadway in Raynham. I cannot speak for the rest of the locations, however.
Renting units at Extra Space was seamless and straight forward. Bill was extremely helpful- explaining every detail, outlining options, and getting e-paperwork filled out quickly.A big thank you to Bill. He has made the difficult moving process easier for me.....
Awesome customer service! Very reliable and helpful!!! Best people around & prices!
Bill was absolutely great!! Very knowledgeable and friendly. I would recommend this storage facility to anyone and everyone :)
Great customer service. Super clean space.
I rented my unit online, after hours. Yesterday, Sunday, the office is closed but you can still access your unit. Monday morning I recieved a prompt brief phone call from the manager Bill, who called to make sure I felt welcome. if my opinion of the establishment or employees change, Ill be sure to change my review. Till then awesome job 👍
Bill is a calm man and very helpful. It was a bit overwhelming at first not having a point of reference regarding storage units. Bill was very helpful and made it an educating experience so I could make the best decision.Thank you Bill.Kimberley Lincoln
Bill was very gracious explaining the various options/details both with my wife and myself. Everything went great from viewing the storage unit, the various options, and made quick work explaining the T&Cs to initial off. Great job Bill!
Bill @ Extra storage was very professional and helpful, in helping us decide on our needs.
Great Customer Service. Extremely knowledgeable and patient with my crazy kids.
Excellent customer service. Came in to exchange our previous unit for a larger one, was able to do this with no difficulty at all. Bill was extremely helpful and knowledgeable.
Bill was awesome, upfront and honest! Very helpful and kind!
Easy access just repaved and nice job done, always upgrading the facility and clean
Very helpful manager. A pleasant experience
Bill has always been helpful and today Renee was on duty when I changed out my unit. She was very helpful and very personable. It was a good expierience. -Sheilah C.
Bill was nothing less of kind and patient with my kids and i.
My Extra Space Storage experience was great! Very easy process - the staff was very honest and knowledgeable - they helped me pick the right size storage unit for my needs. I would definitely highly recommend them to friends and family.
Bill was very helpful and experienced. Great service!!
Bill was a great guy! Such a pleasure to deal with someone so nice.
Bill was very helpful and helped us get our storage unit set up quickly and easily!!
Great customer service! Very helpful and friendly!
Great customer service, nice and clean storage facility.
My experience setting up my first ever storage unit was smooth and stress free at the Raynham location. The customer service over the phone was very helpful informative and kind. The first trip in to store some of our stuff, went much smoother than I ever expected... making our very stressful moving situation much less stressful.
Clean, friendly and would recommend to anyone . Very welcoming staff, units are well kept and the property is easy to maneuver through.
Nice clean plenty of space.
Well maintenance well very clean so our people are nice V that take care of you security looks very good I would suggest this place to anybody I always use this place I used it for years it is very good there aint know what theyre doing and they take care of you all you have to do is pay for the rental make sure you pay like anywhere so everybody have a good day God bless you all
Bill was fantastic to work with! Very personable and professional. He was very helpful and thorough during the whole process of obtaining a new storage unit. I would recommend this location to anyone who is in need; Go see Bill!
Great customer service. Set up the contract all over the phone and was walked thru every step so it was very easy to sign all necessary forms through email.
The manager was very friendly and amazing
Bill was great to deal with. Very easy process and he explained everything in great detail. Would recommend to anyone.
Signing the lease online was super easy, they are friendly
One of the easiest process of renting with excellent customer service. The raynham facility is spotless both inside and out. The space I rented was clean and to be accurate better than I expected. Very convenient to get in through security and the into the building. All climate controlled so do not have to worry about humidity or any temperature damage on valuables. Extremely satisfied.
Bill was great and very helpful, considering also I’m located out of state..great service..thanks so much
Bill was Very helpful and friendly went above and beyond
Great service kind and very respectful ty so much
Too expensive and not many options for storage sizes or materials for moving.
The management was Very helpful.Thank you guys😀
Renee was kind and very professional. She was able to explain terms and best offers for our situation. She made the reservation seamless and painless.
Staff is great. Thomas checked my in and explained everything. My only 2 issues were the automatic door kept closing despite the timer. And there is a curb where you have to lift up the carts to get in.
Bill was very professional and helpful.
My experience was great and Bill made my day a lot better with such a smooth process, would highly recommend !
Easy breezy in out great service
Efficient and courteous, thanks Bill!
Easy, Clean, reasonable price and excellent customer service..
Very easy to work with - took care of all of my questions and needs for storage
Bill is amazing to work with.
Very thorough, informative. Clear directions
Staff was fantastic and made the process extremely easy!
Bill was great today helped me with everything I needed to know. Scored myself a Great dea too :) definitely better than some.other places around
Very friendly and helpful
Bill the manager was extremely courteous helpful and professional. He was very thorough with showing us how everything worked since it was our first time using a storage space. The facilities are very clean and well-maintained. We look forward to working with Extra Space and Bill in the future.
I booked online and was having issues with signing paperwork virtually. Bill welcomed me in to the store and was very helpful getting me all set.
Bill was awesome and helped me get the right storage for my needs. I highly recommend!
This was the easiest process in renting a unit! Super friendly manager and clean facility! Highly recommended
Great service they manager was very pleasant. Thanks you. The storage is dry and clean and will work for us. Thanks
Bill Lipper the store manager was extremely knowledgeable and helpful when we came in to set things up for a new unit.. The facility was very clean, and very easy to access..
Bill was Outstanding made the process so simple he explained every detail as we went through the contract I would have given him 10 stars if possible, David on the web chat was outstanding as well.
I always pass thru this storage unit on my way to my moms house, so I decide to give a try, the manege is good with customers and very welcoming
Bill was extremely helpful and very knowledgeable if the facility
Bill was very knowledgeable and helpful !!
Bill Lipper was awesome. Knows his job very well.
Amazing costumes survive
Bill is very informative. Great to work with and professional. Would highly recommend.
Very courteous and patient with my questions
I keep coming back.The staff is great!! They always make the entire experience easy.
Bill was very nice and helpful 😊
Was looking for a place to store my stuff while I was moving. Extra Space was right down the street so that worked out great. Clean units and a very secure place to store my stuff. Hours of operation made it very easy to stop by any time to take something out or put something in.
Worked with the manager Bill. He was extremely helpful, and thorough. I would definitely use them again in the future.
Today I chose Extra Space Storage for the first time and was extremely impressed by the service I received ! Bill the manager was extremely helpful and went through the whole process of rental allowing me to feel very comfortable !Also, this facility is so very clean which was another concern of mine !Thank you Bill at Extra Space for the professional experience you shown !Deborah Stukis
Very helpful, quick and easy. Bill was extremely helpful and kind
Very helpful, and detailed info from Bill
Bill was friendly and concise when assisting in the paperwork process. Gave me a tour of the property and my unit. Great price, great staff. Recommend to anyone in the area with storage needs!
Great staff and location
We needed to rent a storage unit. Bill, the manager was very friendly, showed us the indoor storage unit, and explained everything clearly. Excellent experience! Highly recommended.
Tina is the greatest manager! And everyone else that works with her always kept Everything clean and looking good. Thanks
Great service I rented the wrong unit for what I needed and Bill got me in the correct unit right away.
Very friendly and helpful.
Bill was extremely kind and helpful, opened the doors for me and my daughter! Was nothing but courteous! If I need a storage space again I will definitely come here!
Bill in the office is amazing. He is so friendly and make you truly feel welcome. I highly recommend using them for needed extra storage. I have rented here a few times. Always great
Excellent service. Friendly and explained everything to me. Great location.
Very friendly and hassle free
Great service and extremely helpful. Best choice made!!!
Bill and Lois were so helpful with me getting a storage. I appreciate their excellent customer service. I recommend their business for a smooth transition when moving. Theyre great. Thanks again guys!
Bill was awesome and very knowledgeable and helpful getting me setup. Thanks Bill.
Bill was extremely helpful getting me set up!
Renee was great. Helpful and informative. Five stars plus!
Ive had to put things in storage a few times in the past and I have to say this place is the cleanest Ive ever used. Very well maintained. Bill was great. He went through the lease agreement clearly and thoroughly and had me on my way in no time. And he was just a super nice guy. If I ever need storage again I will definitely come back here.
I am extremely happy to be here today! Bill was extremely helpful and guided me through all the details and made the whole process very simple. Highly recommended!
Great service, very efficient and hassle-free. Bill and team were always very helpful and friendly! Storage area was very clean, and facility had several security features which allowed me to be at ease at all times.
Good service, and info
Bill was very helpful with everything I needed. He called me as soon as I reserved my unit online and informed me on what was needed and on timing. I would definitely recommend this location to anyone looking for storage units or supplies.
Excellent service!