Kyle was so helpful and knowledgeable! He came outside and was dedicated to solving our problem. Which he did! We were out of town and 4 hours from home when our car started to shake and the engine light came on. Its Sunday and no garage shops are open so we stopped at Advance Auto. Kyle ran a test and figured out the codes then quickly diagnosed what was wrong. There were two possibilities but he took his time to figure out which one, got us the part and even put it on for us. He was honest, quick, and so polite he genuinely wanted to help us. This kid is going places! Hes awesome and we are so grateful for his help today!
Always a pleasure to go there for friendly helpful service.
Polecat remodeling trust this parts store I work on my own vehicles and the parts are not real expensive compared to other parts stores
About a gas cap and they installed it very good store to shop at
My husband loves going there. Its a mans thing
Sorry customer service. Employees always have attitudes. They do now want help you with anything, but only get you out the store. If i could give zero stars, I would.
The team member who helped us knows absolutely nothing about cars. Was arguing about doing a return when she herself just sold the wrong part a few hours ago. They will hire anyone these days.
In and out. Product I came for. Good price. AWESOME CUSTOMER SERVICE! TThank you!!
Staff was very helpful and knowledgeable of products. Prices was very reasonable.
The service is ok, most the time when I buy in Advance Im trying to have the best parts. If I have to I pay for insurance. Well the last Time the tell me they can only have only 1 time to change parts.The question is what you mean is live warranty when they can replace only 1 time.So I guess I can say the not exist no warranty, and is not matter what you pay when they dont respect the POLICY.
Good service. Good friendly staff very knowledgeable.
Advance orders items for me and they come on time always with a smile and a kind gesture.
Today was nothing short of a blessing,went outside to start my car and to my surprise nothing happened. Got my car to Advance Auto and needed a battery sells person replaced it with a new battery when weather was extremely hot. I was very thankful paid for it and left with a smile. Riding and cool thanks Advance Auto.
Clean, well lit, large selection. Employees wearing masks🥴👍👍
Great service and friendly staff
Wasted gas...they said they had a piece to cover my reservoir and I went all the way there for them to say Oh I thought we had it but we dont....ugh...
Everything I need in one place
Price is somewhat fair on some parts...
Enventory was not correct.
Slow and not to friendly
Good customer service and very knowledgeable staff. Didnt just recommend parts to me that were the most expensive. Will definitely be going back there!
Im not from Rockingham so this was the 1st time ever going into this Advance and there were 3 or 4 people standing around who would not even acknowlege me when I walked in the door. Asked a guy for help and, he said somebody else would be right with me and nobody came. The whole vibe of that place was weird - kind of like the way cancer infects a few cells and spreads. Not just one person with a bad attitude, several! Thats kind of rare. Something weird is going on there. At least 3 of the 4 people I encountered acted like they didnt care and that they were going to make damn sure to ignore me. I will not be back! Bad, bad customer service.
Very helpful salesman and always have what I want at a good price
I was treated with respect, and served quickly. Even though they were short-staffed, the clerk took care of my problem, and was helping another customer at the same time, since we both needed our batteries tested. I left with a new battery in about 20 minutes. This was after being ignored by the folks at AutoZone, who had one customer and 4-5 clerks, all arguing.
After being skipped a few times... the guy that waited on us was awesome. Was upset that the man said he would be right with me, but then chose to wait on customers that came in after i did.
Little expensive!!!
Left my ohone the girl was waiting at door with it.. nice
We use them for our shop needs. Great people and friendly, helpful and affordable.
Just better know what you want before you walk in
Prices where average for part store, staff very helpful, easy place to find what you needed
Helpful people an has most parts in stock or can have them in 24 hours or less
The guy on duty named chris was extremely awesome very helpful a.d knowledgeable my wife has a Honda and so does chris the guy who helped me by giving me tips on what fluids to use on my wifes car which I knew nothing about Im a chevy guy and thats the bottom line because STONE COLD SAID SO!!!
Very nice guy, checked my battery and was very polite,ty
Mostly get all my car partsfrom friendly people that work there too
I guess crooked people made it bad for the honest man. fixed a friends ford ranger. there was a $5 core on power strng pmp, she told me since i was going anyway, couldnt return it because i wasnt her. & they didnt know me.
Great service and friendly employees.
Good prices great custumer service
They were very helpful
Very pretty
Smiling faces and friendly service
Good place for parts
Order online and pickup in store experience was great
They have very good service.
Sold me the wrong part and car was stranded because of it tighten up the girl didn’t ask me passenger or driver side because she knew nothing about car parts could have atleast apologized
Always courteous, helpful & knowledgeable
Had parts I needed,but slow service
Great auto parts store
Very helpful and curtious.
My favioratepartsstore good staff
Very helpful staff
Great service here.
Its fine
Great to get gase
They have most of car parts the I need.
The only place I trust to get my parts.
Prices a little higher than everyone else for the same products.
I like them for my oil filters!!
Good people
Quick an fast service
Very helpful
Great
Very accommodating
Fast and nice
Good
Car supplies
Had parts.
Cheap
Sorry
Parts house
Excellent attention
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