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AutoZone Auto Parts
479 E Broad Ave, Rockingham, NC 28379, United States
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AutoZone Auto Parts
Comments
Wi
Review №1

I had a rather unique problem and the manager went out of his way to get me going. Absolutely top notch people. Reasonable prices too. Im going to use them whenever I need auto parts and Id recommend them to anybody.

Ca
Review №2

The clark at the Rockingham AutoZone was fantastic with service and help with my car would recommend him to any and everybody

Er
Review №3

Had a great experience with this store. My windshield wipers broke and Pam and Jose would not quit until they got me fixed up. Thanks for your help.

JE
Review №4

Fast this time and convenient for me other than only one coil pack in stock that was an economy buy and o.e.m part. For Elite Services and Recoverys,llc Jeep Liberty

An
Review №5

Mr. Jose gave exceptional help at this Auto zoneHe went over and beyond his job to help me which was greatly appreciated!

Ri
Review №6

Could not ask for a better auto parts store absolutely wonderful people

Jo
Review №7

I recently visited this store from out of town after needing some brakes for my wifes car. I was only gonna buy the basic pads until the guy named Clark explained the benefits of upgrading to the Gold pads such as no brake dust and no noise like some of the other pads at other stores. He seemed very knowledgeable about the parts and suggested that I get the pack of brake grease to help them wear evenly. My wife says her car stops smother than when she first got it and if shes happy, then Im happy. Thanks Clark!!

Cy
Review №8

Nice people, willing to go the extra mile. Kind and courteous.

Je
Review №9

On my back to Boone from the beach and my alternator went out in my car went in to get it checked and they had a mechanic that lived close by that also works at the auto zone, he goes byJohn, let me tell you he helped us put a new one in the car at his own house, would be stranded and lost if not for the help and John once again thank you very very much for the help meant more to the world to me and my family!!! PS(this man needs a raise/promotion)!!!!

Ka
Review №10

Rachel helped me find all the parts I needed, quickly. Thank you so much!

Se
Review №11

On February 27th, I came in the store needing a serpentine belt. I thought I could put it on & head back to High Point. I got the belt & proceed to put it on but there was a problem. Two employees: Pam Wicker & Jose Colon came out to see about the belt being to big. After they see its to big. I bring the old belt in to go by. Jose, showed Hailey Wheeler how to measure the belt. They gave me another (smaller) & Pam came out again to see what was going on. Need I say that the store was getting busy. Pam, asked me if she could try & she also said, we got to get you back to High Point. I moved to the side & watched her worked the belt around the pulleys & the adjusted pulled to the side the belt barley fit on the adjusted pulley. Pam, told me to take the belt off & bring it back in. She goes in the back, come out with a belt, & said try this one. We go out & run the belt around the pulleys. It looks like this one was to short also, but with an extra pull it went around the adjustable pulley. Its very nice to know that people will go out of their way to help customers & they went above & beyond their way. I like to thank the 3 of you so much for helping me.

Br
Review №12

This store is horrible no one who works in this store knows anything about vehicles the manager and her employees lack knowledge of parts and vehicles and roll there eyes at customers in line waiting for service

Pa
Review №13

Jose went above and beyond to help me make the correct choice. He is very professional and courteous

Jo
Review №14

Staff was really nice and very helpful was a pleasant visit

C
Review №15

Store staff knowledgeable and friendly

Fe
Review №16

The store was clean. Angry customers there at the time and law enforcement was present. Staff was disappointing, had to get store gift card versus cash or putting it back on my debt card. Returned some head light bulbs and misplaced my receipt. Cant return products without receipt unless they are warranty items. Even though they take your phone number and pull up an account with every purchase.should have a pir have history and reciepys on file? Right? No staff were ride about the whole thing. Obviously rude to the other couple who was irate. I will go to other stores in the area from them for all my parts Nd vehicle maintenance needs.

Fo
Review №17

Store is clean and organized. Im a first time female car owner and came for engine Splash Shield clips. Walked around for a while no assistance was offered. Went to the register asked the employee myself where the product was located. He showed me the location and offered no further assistance other than telling me I would have to go outside and pull out the clips from underneath my car myself as he rushed back to the computer he was on.

Da
Review №18

John was very helpful this afternoon with finding a starter to fit my 1981 Ford f350 Dump Truck that had the motor replaced over the years before I purchased it recently. It was not a simple look up but he continued to research and pull one from the shelf to find a match. Please see that he gets the recognition that he deserves. Excellent customer service! David Goodwin

Fr
Review №19

Best customer service around!

Ch
Review №20

Great place to do business. In and out in no time.

St
Review №21

Thanks so much for the help.

Ri
Review №22

Staff helped me find the item I needed...very helpful...

Te
Review №23

I came in needing a socket wrench for an 02 sensor and another sensor . April and Jose really helped me out! Ill be returning here from now on.

An
Review №24

My family and I were driving down to Charlotte to drop my sister off for college and it started raining hard down the highway. We had all of her stuff in the back of my dads pick up trunk and no tarp so we’re freaking out and pulled over at this autozone to buy some. The employees told us to pull up close to the building so that our stuff in the back was safe from the rain, and helped us put the tarp on the truck. Thank you so much Visent for helping us out! We really appreciate it and hopefully you staff safe during the pandemic...I really do recommend coming here because of the generosity of the employees. Y’all have to give Visent some recognition for that

Lo
Review №25

Good service

Je
Review №26

Worse customer service ever, manager leads bad example for employees. Oreillys is now my store of choice....

La
Review №27

Placed an online order and was given the wrong items. Manager was extremely rude and not willing to help me out.

Li
Review №28

These guys make a stressful situation a little less stressful! :)

An
Review №29

Had to reorder my part but kool place

Ed
Review №30

Very friendly atmosphere.customer service was what I expected. Helpful information. Will do more business with them.

Po
Review №31

My wife tried to get some wipers for her car, Lady had an attitude, refused to install them. She returned them and went to Advance

St
Review №32

The Employees and Manager at Autozone are Awesome, Great Service Great people anything you need help these guys will Help . Over and Beyond Satisfied ! Thank you

G
Review №33

Excellent customer service.

OG
Review №34

To be honest I normally go elsewhere. But the employees working last night might have changed that. The were great

Li
Review №35

Ok

Mo
Review №36

I would like to thank Patricia and Rodney at the Rockingham Auto Zone Store for all that they did for us on 2/14/2020, When we were traveling to Pay a bill and our drivers rear tire came off and went in the ditch. We were left stranded. We called Auto Zone store in Rockingham and talked to Patricia and told her our situation and she got all the information on our truck and then asked if it would be cash or debit . I told her cash and she said she would send someone out with the lug nuts and change for a $20.00 . Rodney brought the lug nuts to us on the side of the road and made sure everything was right and that we were ok and had everything we needed. they both were a true blessing to us for all of there help in our time of need . Thank you ever so much.

JA
Review №37

Give this guy a try

Ke
Review №38

Good place to find parts.

Br
Review №39

Very friendly and helpful! Store was stocked well, and they helped me find the part I needed! Lots of parking area, large store Carries all automotive needs.

Ja
Review №40

Awesome parts associate. Helped me out tremendously. Also reminded me of my military discount.

Ch
Review №41

Unhelpful. Youre better off contacting their online team for help.

Ge
Review №42

Great friendly service. Super good experience

Mi
Review №43

Quick service and had what I needed

au
Review №44

Better than advance but they to hire people who have no automotive knowledge

Mi
Review №45

By far the best autozone Ive ever delt with. Im from Michigan and my f250 hub bearing went out in the middle of no where. I had no tools or anything. And still had 3hrs left to drive to south Carolina. They brought me the parts and the tools I needed to do the job on the side of the road. They went to great lengths to help me out and i couldnt appreciate it more.

Bo
Review №46

This store doesnt even rate one star. I walked into the store and started telling the clerk I had a motorhome battery in my car that I needed to replace. She really didnt listen, and was watching 3-4 workers in the back who were having a discussion. She said let me see what theyre doing. With no further explanation she walked away from me. She seemed to be arguing with them. The only customer I saw then walked out from where they were, but still no one came to ask me what I wanted. I had never been to AutoZone before, and wont go again. It was just the first auto parts store I saw in Rockingham NC. I drove down the street to Advance and was treated the way I feel a customer should be treated. Granted, I only spent about $200.00, but with 3 vehicles Im sure Ill be back. Ive dealt with Advance several times, and have always been satisfied.

Ke
Review №47

One young lady had a bad attitude about her job and another helping my friend was more worried I was trying to rip him off buying unnecessary parts, personally I feel she jugded because I am white and my friend is black. But the parts were proper.

Su
Review №48

Went in to purchase battery, manager was so helpful assisting me with the battery with the best value. Purchased a Duralast battery works great!

Je
Review №49

Kelsey was great! Knowledgeable and mechanically capable.

Ja
Review №50

Always very helpful and polite

Ph
Review №51

Had to get an OBD diagnostic, very helpful and explanatory of the code.

dh
Review №52

This is a great location I love AutoZone theyre always helpful will go out of their way for you and prices are more than competitive

jo
Review №53

ASSOCIATES ARE VEY HELPFUL

Ke
Review №54

They suck. Would not let us buy a battery for a key fog so the car would start in which they had! Offer to pay cash and they could keep the change and they wouldnt. It was only 9 minutes after 9. They should have never answered the phone if they wasnt going to help!!

di
Review №55

Employees very helpful

Ti
Review №56

They were quick and very nice

De
Review №57

EXCELLENT SERVICE

Ca
Review №58

Great...the manager was awesome

Ja
Review №59

I had my engine light checked and the lady that works there took my wallet but nothing was ever done about it and she still works there and there was over $300 in my wallet I will never go there again

Bo
Review №60

Good parts place

Lo
Review №61

Absolutely excellent customer service.

Do
Review №62

Princeton was very helpful.

De
Review №63

Great people, very knowledgeable

Ro
Review №64

The only place I get the parts my vehicles need. The only one I trust.

Li
Review №65

Customer service is awesome

Ha
Review №66

Always buy my car needs at Auto Zone

je
Review №67

Great customer satisfaction

Wa
Review №68

So so

An
Review №69

Great awlsum help!!!

We
Review №70

Good customer service

Lo
Review №71

Nice people

Gr
Review №72

Great serivce

Ma
Review №73

Good honest people

to
Review №74

Bad

To
Review №75

It was ok

A
Review №76

Friendly

Di
Review №77

Friendly

Ez
Review №78

Excellent service

Li
Review №79

You get everything and are friendly.

Information
8 Photos
79 Comments
4.3 Rating
  • Address:479 E Broad Ave, Rockingham, NC 28379, United States
  • Site:https://autozone.com/locations/nc/rockingham/479-e-broad-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2412&y_source=1_MjQ2Nzg1MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 910-895-1525
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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