They are very honest and very hard workers. They had a packed house and all I need was an oil change and they scooted me in so I could get in and out quickly. These guys are great I’ll use them for any car troubles I have. Plus they do not rob you on price, very good guys!!
Wow no wonder these guys have 5 stars they really are the best. Was on my way to pick up my kids from daycare and ran over a nail which shredded my tire this happened at 520pm and had to get to the daycare by 6. They fixed my car within 15 mins and did a great job . Best prices best service and best people run this place highly recommend they saved me in my time of need. Looking forward to doing business with them again!!
I was referred here by my in-laws and I am very satisfied with the service and price. They fixed the damage to my car as soon as the new part came in and also at a very fair price.They are also very honest. The mechanic at our dealership told us that there was urgent maintenance that needed to be done, but when I brought the car into Express Auto, they advised me that I did not need the maintenance for another 10,000 miles. Hard to find reliable people in this industry, so very happy I found this place.
Patrick is very kind and knowledgeable. The work Express Auto does is a good value and top notch. I dropped off my car the night before without an appointment. They called me quickly the next morning to discuss my vehicles needs and expectations. Patrick communicated with me throughout the day as they were chasing a problem with the ABS system. TOP NOTCH!! I will be bringing my cars back to them and recommend them to friends and family.
Looking for a mechanic shop that treats you like a valued customer and as a person? Look no further. I luckily found this shop not long after moving to the area and I never had to look for another maintenance shop since.Why do I recommend Express Auto? Customer service is at the top of their list. They will explain everything for you, show you their diagnosis by actually showing you the pieces of the car, if you ask. It is a very comforting feeling to have mechanics that are so dedicated and passionate about being upfront and personal with their work.They also recommended some good food markets over in Niles for my wife and I. We were new to the area and they helped us feel right at home.We have gotten our tires changed here, our cabin filter replaced, new brakes and rotters, oil changed, wheels aligned, spark plugs, etc. The quality is always top-notch, and the price is far more reasonable than anywhere else.Next time you are looking for maintenance to be done on your car, call here! I highly recommend it!
Service was very fast. They were able to replace my rusted out exhaust system in addition to several smaller repairs in less than a business day.
This auto shop offers very good service. They have an employee at this shop named Mike. He is very courteous and is willing to take the time to thoroughly answer my questions. This shop does a good job of taking care of my car and they dont try to run up the tab by pressing me to have unnecessary maintenance and repairs. Keep up the good job, Mike. You really know your stuff.👍
This is the best place to take your vehicle for repairs and best reasonable prices..the best mechanic around the area..
I have been going this shop for several years for anything from oil changes to wheel bearing replacement. Owners are honest and they provide professional service at reasonable price. It is good to have place like this in my neighborhood.
Always quality service! Highly recommend!
Always very helpful. Great people and Patrick to lol.
The place is ran professionally. They do what they say. Price is fair as well. They give “as is” analysis and don’t cheat you. Great shop... I finally found a Good shop.
Ive been coming here for over 5 years and every time I always receive great customer service. Great prices. They can always fit you into their schedule. Definitely recommended.
Been going here for over 10 years now. They have always been honest with whats wrong with the car. I love how all different types of ethnicities come to get their cars fix here because theyre reliable. If you are Korean, definitely come here because they speak Korean.
They are always helpful and they are honest. I trust them completely with all my cars.
They provide reliable and fast service with lower cost than most of others. Strongly recommend.
Best mechanic!
This place is greatQuality work.
Patrick(office manager) and Song(automechanic) we’re both very professional plus efficient. I definitely recommend coming here for most auto repairs, it will definitely be my place to go anytime I need anything done.
Ive being using them for over two years. Theyre most honest auto repair business Ive ever seen. Super friendly staff, efficient and competent. Highly recommend!
Friendly, reasonable prices and they seem pretty honest. I went to get a diagnosis and had the problem fixed soon after arriving. I was impressed with their service, their willingness to explain, their reasonable prices and their welcoming friendly atmosphere.
Absolutely the best mechanic you can find in the area. My radiator had busted and not only did he get it done in a timely and orderly fashion, he let me take my car and bring it back when I could afford it and put the fee I had paid him to diagnose it and for the coolant he filled me up on towards the bill for when I came in to actually replace it. Not to mention he charged me $300 less than anywhere else would have. ( I called around). And he didn’t use junk parts. Then just yesterday I bring my truck in because my check engine light was on and I needed to get emissions done. Got an oil change while I was there. Ended up just being my gas cap putting out a small leak so they fixed that issue and cleared the code. Went to pick up my truck and they only charged me for the oil change! Most places would have charged you a “fee” for even looking at it but not this guy. These are good, honest people and do good work for fair pay. Can not recommend this place enough
Ive being using them for over two years. Theyre most honest auto repair business Ive ever seen. Super friendly staff, efficient and competent. Highly recommend!
Great people to work with
I have outstanding gratitude for Express Auto. They have repaired my car twice for separate issues, as well as a family members vehicle. The customer service here is unmatched. The quality of work is excellent. Although I hope my vehicles do not continue to have issues, if they do, I have no doubt I will be bringing them back here. I trust these guys!
This is a good, honest auto repair shop, that will likely beat any other place in pricing for the same repair... get estimates at 2 other places and you will believe.Consistently been going here for standard mechanical work and scheduled maintenance since 2013 and always received excellent service.
These guys are top notch!Great work at fair prices!
Absolutely here is the best car center that I’ve ever experienced! Highly recommend and guarantee!
They do their best as if my car is their own. I was satisfied with their honest work.
They have always been honest and fair. Recently they were able to accurately diagnose a problem with my car when the dealer even couldn’t. Highly recommend!
Best place. So honest... quality work and fair price!
This place is the best auto repair center Ive ever taken a car to, the employees are very courteous and responsive to other issues on the vehicle without me knowing about it. One time I needed a side view mirror replaced and not only did they got be the best deal for me but they also took the time to take attention to detail and painted it to match my car perfectly. They are incredible at their craft and have mastered it as an art.
I do love this place. I try to get all my car work done here. However, Paul, the front desk/manager, doesnt seem to work here anymore, and that makes me question what happened to him? I liked this place because of him, and his service. I read a few other reviews, and I believe he is Paul Lim as he commented below. If that is him, and his review of a tech repair shop in GA is also him, then I would assume he moved to GA for some reason. I wish you luck with life Paul, and I miss you already.
Great place great job they do reasonable prices
Great family owned shop. Good and honest work.
I have been living around this area for a while. Taken my car to many places. This place is probably the most honest place I have ever been to. They might not be the most nicest mechanics who greets with you with a huge smile every time you go, but they are definitely not the ones that will add unnecessary charges on your bill. These days, it is hard to find places like this.One time, my old car had engine light on and I had to go in for emission test soon. I know from previous experience that most places will ask me to fix it for $700, but this place was honest enough to fix a minor problem for free. I honestly wanted to pay a small fee at least for their help. They tell you where they get their parts. They are not gonna rip you off for putting old parts in and charge full price. I gotta say I would recommend anyone that I know to go to this place if they got a problem.
Express Auto found time for me late in the day to plug a tire. I was in and out in less than thirty minutes. Very pleasant experience, I highly recommend.
Express Auto is one of the few honest and fair priced mechanics Ive found.
These guys were great to work with. They are the nicest and most honest people I have dealt with when buying a car, and the best part is that I honestly believe he is sincere about it. Highly recommended.
Ive lived in Rolling Meadows for almost a year and have brought several of our family cars here for service. Not only are they fast and reliable but they are honest and the prices are VERY reasonable. Ive never had any of the employees try to sell me more than you need or push you into doing more work than I asked for. I think this place is top-notch!
Ive been going here since I moved to Florida. My wife would always service her car here while we were dating in college. Every time we road tripped home we would Always service our car here. I remember coming in with a problem and they didnt hesitate to walk me through or accommodate my tight schedule. All The techs and guy name Paul are super helpful.
Hi just posting to ask what happened to Paul. I heard he no longer works there. Anybody know where he went? Hope their service will still be good without him. He was the main reason i went there.
Very pleased with my service the lady that set up everything was wonderful and very nice..
Seriously great service. Punctual. Simple explanation for auto jargons that dealership usually craps out. Speaking of dealerships, Express Auto is so honest to the bones. Furthermore Express Auto probably saved me a lot of $$$ from dealerships rip-off prices.I can go on and on about how great Express Auto is, but really, I would highly recommend you try them if youre fed up with bad services.
The guys here are honest and reasonable, they walked me through everything, I truly appreciated that! Thank you so much
Took my car in i had a trouble light. It was a balance sensor. the price to fix it was fair. It passed the emissions test. Thanks for the service.
I know for sure they will not over charge me or come up with some unknown issue to make unnecessary repairs. Ive seen same tech for few year since Ive began using their service. Friendly and has extensive knowledge. I strongly recommend!
Very kindGood service
Very cost competitive with quick reliable service.
Battery died near the shop and instead of making me pay for a tow truck the mechanic drove out and jump started my car. Replaced the battery at a very reasonable price.
Ive had two negative experiences with 2 different cars .
I used to love going to this mechanic. They would be good to me and my family, tell me whats wrong and get all the stuff fixed at a good price. Most recently they changed out a coil on my 2012 Honda Fit a year ago. That very same piston and coil caused me to have to rebuild and remachine the top of my engine. Call it a coincidence or not either way the new office guy Daniel didnt even want to discuss it. I have the part I have the receipt and he wont even talk about it with me and said we can argue about this all day if you like . I miss Pauls customer service the old office guy he wouldnt get snippy at me for trying to get a little knowledge and understanding out of them. Oh and I forgot to mention it was a $4000 repair that had to be done on my car and Ive taken five different cars to his shop more than twice each.
Trustworthy, Good people.
Always take care of my family and I. Really go over the top for all customers.
Thank you all for the kind reviews. This place wouldnt be what it is with out you all. Thank you all for your continuing business and we hope to keep providing great service for great people like yourselves. Thank you!
Best service Ive ever received. They are honest and friendly people.
Helpful with parts needed and tool supply was also a helpful need.
Seriously great shop I came with my own oil and filters, they charge me $15 for the oil change only, and they very friendly, Thank you guys for making my day happy
I love the prices here
Repairs are done in a timely manner, fair price, and done well.
I was greeted right away in a friendly manner. I was told 30min for an oil change, it was finished in 15min. I said my name once and Paul remembered it.
Face in front good and fine.but not good in long time.change tire one day. after month or more bolt roose. i guess they are not tie frist time.bearling repair one day . same spot repair again again . he said my driving is wrong. i do not understand. anyway not recommand this store
Great service with very honest and fair cost of service and parts.
I trusted on the reviews posted on here and went to get my car checked. Seriously the most honest and best quality of service around Northwest suburb.
Excellant, Fair and a job done right.
I go here for all my car needs. They are very helpful and honest, which is so important for me.
Fast great service
Very honest, reasonable pricing. Like these guys a lot.
Honest ppl and very friendly
Have what you need and are helpful
No discounts or sale prices but solid technical expertise. You can depend on their work.
Awesome service, Awesome help, Awesome mechanics
Best mechanics in the area
Honest with integrity and very trustworthy
Wonderful work!
Good repair
Best!!!!
Kind and fast