Walked into Starbucks…..out of 5 employees, not one greeted me. cashier made me feel rushed to order. Was given my drink with out a “have a great night” or anything. Not sure what happened from the last time i came inside

My favorite Chai Tea Latte is always ready when I get in from my 5 minute drive from my house to the store. Everyone is inviting at 6am but not to the point of being to much energy that early in the morning which is perfect. Thank you all for starting my morning off every day.

I am addicted to their iced espresso but I have them put cream in mine instead of milk. Yum. I usually get their Irish cream iced coffee but its not in season yet, bummer. I only give them 5 stars on their coffee and service. Their food, in my opinion, sucks.

Always a treat. Music varies from contemporary to familiar to me old favorites. Efficient service with smiles.

Outstanding expresso! We always order cream and sugar on the side and work them in the coffee to the perfect then pour it on ice.

The one in Louisville, KY offered limited menu since they were inside the hotel and were offering guest breakfast specials

Always friendly service. Have been going to them for a year :^)

New Kiwi refresher is delicious. Very helpful staff. Order was ready quick. Store was very clean.

This one is always busy but the staff is always happy. Ordered the Chicken Chipotle Wrap. Very good!

The drinks are super good and the customer service is IMPECCABLE💗 The only issue my family and I have is that the curb to the drive thru window is uneven and it makes our cars slip into it and our side mirror almost hits the counter. We suggest putting a patch of asphalt or something to prevent cars from slipping in😅 thank you for reading!

Dont get me wrong!! Their coffee or whatever kind of drink you get is always delicious! But their prices are a bit high, so i go there once in a while!!

Always worth the wait. Fresh, flavorful hot coffee and a cheerful, efficient staff. How do they keep smiling under the pressure of serving that relentless line of impatient customers? Amazing

The wait wasnt thatttt longggg and the matcha latte with almond milk was delicious.

The drinks and food are always fresh and tasty. I am rating as 4 stars for rate of speed. This location is much slower then most Ive been to. That includes counter and drive thru.

We had to wait a long time and they ran out of items that we wanted but the crew was very nice

Definitely some dime peices there 😂🤣

Every starbucks Ive ever been is filled with kind friendly staff, but not here.The girl standing by the to go station refused to acknowledge me, I had to get another staff member, and she got an attitude about me requesting a to-go carrier.She had glasses and Disney pin on.She needs a serious attitude check, because its not a good look for the business.

Staff was extremely friendly and seemed happy about our order of four different drinks. Though the line was long, it moved very quickly. Bravo to the efficiency of the baristas.

Fast service, but there are always long drive thru lines. i recommend ordering on the app

Never any caramel drizzle at this location. I go all the way to County line to get a decent beverage

Quick and easy the way I like my coffee and...

Everyone in the store is nice but they soooo slow take forever to get our drinks

People working are very pleasant

Super kind staff! Very knowledgeable and accommodating

Updates:I have since been to this starbucks and the flies are gone and the atmosphere is good.Updating the rating to 4.Good job :-)----- Added on Sept 2018 -----Great friendly staff but there are always flies buzzing and even its on the food.See proof attached of flies on the food.

The employees are very friendly and helpful. On this visit they went out of their way to get what I wanted. I only order food/snacks, not coffee, and am always happy with my orders. The banana and lemon breads are wonderful!

Love you guys at this location. Always friendly and courteous. But please, please always wear gloves when making and handling the cups and lids. Thank u.

Only order for pick up, I arrived and my order its ready

They must have a shortage of ice!! Everytime I ask for extra ice I get less ice!! something so small but it ruined the experience!

A really great Starbucks with plenty of seating.

1st time at this location, I met someone here. We placed our order and it came out ready 8n a timely manner.Was delicious. Thought we were not allowed to sit inside due to Covid Pandemic Guidelines, all workers were following them.We ended up sitting in our cars and had and awesome hour talking with the person I met up with!!!!

Good coffee stop. Had a few experiences of incorrect drinks.

1 of the Starbucks I like to come to. This 1 and another in opposite direction (in Bolingbrook) are always pleasant and get it right!

No matter how busy they are, drive thru staff is ALWAYS pleasant! Horrible location LoL but theyre worth it

This place used to be my go to place, lately drinks are always poor quality if I pay for the lemonade, please I want to taste the lemonade. The one in Bolingbrook is ALWAYS ON POINT as you can see clearly my drink is more water than flavorful.

Always running out of products like caramel syrup and drizzle

What I enjoy most about this Starbucks, besides the drinks, is the staff. Full of smiles and sincerity. Stop by when you can.

The employees are helpful, polite and profesional. I asked for a sugar free drink and when I asked for a specific flavor added to it the girl let me know there was sugar in that flavor. Thank you for letting me know

Always a great experience at this location. The staff is always friendly and helpful.

Fast service but they didnt had the strawberries and cream Frappuccino I was craving

My order is never correct. I don’t ask for complicated drinks, just some occasional drizzle and every time I want that, they always skip it. I can never tell them because they always seem like their in a hurry and the line is constantly backed up. Wish I could post a picture of my drink rn. Always double check ur order with these guys at the drive through. But even then it won’t be right lol.

Good servive and coffee but long drive through lane

People are nice and the coffee taste yummy 😍

This location seemed very busy, i would reccomend doing a mobile order if you go here

I drove through this location today and was very disappointed with what I saw. Recently this location was closed due to an employee getting Covid. I expected the staff to be very careful in how they handled the food. I noticed that the girl at the drive thru window was not wearing gloves as she handed customers their beverages, by holding onto the lid. When it was our turn I asked her to put on a glove and to replace the lid on the coffee she was handing to me. She put on one glove and proceeded to replace the lid with her ungloved hand. During this pandemic I would have expected more cautionary measures to be taken. I will be very careful about going to this location in the future.

Im addicted 🤣

Super fast, friendly!

Great service! Great product as always! App was reliable and let me know when my order was ready. Walk in pick up was fast and easy.

Not bad...super long wait...only Starbucks in romeoville so it was 40 mins for 4 drinks...seems like this location is always packed and the staff does what they can to get the drink orders out as quick as possible

This team is ALWAYS killing it! They always have lines wrapped around and plenary waiting and let’s not forget online orders. They’re beasts major kudos I’ll go out of my way to bring my business here

Fast service

Line was long but moved quickly no issues with my order

Great coffee but had to wait over 15 minutes at the drive-thru.

The drive through line seems to always be very long. Otherwise pretty average starbucks.

They crew at this Starbucks are always the sweetest and my Medicine Ball tea is always delicious and hits the spot!!

Ultra Caramel Frappuccino....yummy! 😁

Fast and amazing. Always friendly :)

Hot chocolate was water down but thats just me

I found a long black hair inside my drink. I have grey hair ....

This is my Go To location. All the baristas here are best of the best. Excellent customer service and always on point with the orders.

Service here is always super fast, and the team is nice =)

Great drive up

Beautiful store that is always maintained well. Service is always great and drinks are delicious. This is a very busy location so chaos can sometimes be expected. Wait times are on par with a store that has this much traffic.

I come here probably about every day to every other day. The customer service is great and if i dont know what i want but i give them an idea they just make me something and I usually end up loving it. And if your drink is ever wrong they make you a new one (you can keep the messed up one they will just dump it)

Super nice people in the drive thru!! This place is always busy and has a line but goes fairly quickly. Never have had a problem with my order. Been here numerous times and they always get it right! I love our local Starbucks.

Longest wait time EVER. I placed my order on mobile app still waited 10min or so before going in and waiting an additional 15 for my coffee. And I was only getting one. Saving grace for them is they are nice and the drink I ordered was great. If they place orders as they receive them and not handle the well known regulars first as they see them it would be greatly improved. If I ever go to this location again I will order at the counter since I notice those customers were in and out.

This is literally the most loving and kind Starbucks on the planet! I go every day and Ive never had a negative experience.

Good service, though too expensive for me. I was treated to a couple frappichinos, the strawberry I had with caramel, and a white chocolate with vanilla bean. The strawberry was tart, which contrasted well with the sweetness of the caramel. It wanted for more cream. Were it not for the natural creaminess of the white chocolate, the second drink would have wanted the same. The vanilla flavor was not strong enough to carry the drink on its own, and you pay for extra flavors, so I hope they didnt skimp on it because I got an extra flavor.

The young lady that took our order was very polite and courteous. She started a very pleasant conversation with all of us in the car at the drive thru window while we were waiting for our coffee to be prepared. I really appreciate excellent customer service!!

I never had a bad experience with Starbucks, maybe because they care about customers satisfaction. 🤔. This Starbucks is my number one place to take my significant other for a Sunday morning coffee. I do not recall the name of the beverage, but it met my expectations.

I was placing my order in the drive thru, and the guy taking our order was so rude. Not a pleasant person at all, when we pulled around I asked him if he was the one taking our order, he said yes when I told him he should bring it down a notch and not rush people he closed his window as I was still speaking! His name was Iram, learn some people skills Iram!

Only bummer was the guy opened the cookie from a plastic package and put it in the paper one they serve it in. Fingers all over it no gloves good luck on that!

Been coming here for years to enjoy coffee and wifi CONNECTION, will not go back because I gave it many chances and still NO WIFI CONNECTIONS. 👎👎👎

I went to 2 Starbucks on double points day and neither had pike ground coffee

Conviently located. Great coffee!

The service has really gone downhill lately... Im not the only one I know having this experience. When I asked for things warmed up, they often come to me cold, wrong drinks have been handed out... or my favorite... my pastries were handed to me in a bunch and just smooshed together making them disgusting and messy to eat. Theyve always been good about putting your name down and replacing it however, it gets tiring having to call in for these things... Im just going to stop giving them my money for careless service.

Waste of time and gas

Friendly people and good coffee

Good coffee and breakfast sandwiches. Service was a little slow at first but ince they got rolling everything was fine.

It is my home. I cannot drink coffee anywhere else. I go 7 days a week and their service never change; they are always welcoming. Everyone is great but Tanisha is the greatest. I am 100% everyone who goes here agrees with me.

Coffee is good just think it should be hot when drive off from Starbucks it be 30 mi. Later coffee is cold

I have been a regular customer since they opened and have always had a pleasant experience, but approximately the last three months I have received the wrong order numerous times. I have spoken to the manager twice, seems to be big turnover in employees which can be part of the problem.

One of the friendliest Starbucks Ive been to. My go to study place back when I was in nursing school. If you have Qi wireless charging on your phone, they have charging plates so thats a plus (or they have the charge donuts if you dont have wireless charging).

Usually Starbucks employees are so nice. However, this branch gotherd the most wonderful staff members Ive ever met. Love u guys!

Great coffee place with great workers

Good coffee, good customer service. Only, the staff is usually the loudest of all the crowd even on their busiest time. Im not saying they should be silent -I know this isnt a library- but I wish theyd use mormal voice. A bit distracting when youre trying to get work done. Otherwise good place, Ill keep coming with hopes.

Great baristas and happy to serve you.

Ordered a white mocha with blonde espresso. Was charged $6.20. I ask the girl why it’s so much. She said because it’s of the extra shot. I said.. but it’s made with blonde espresso right? She said yeah it costs the same. Drove away. Was not made with blonde espresso. Incompetent workers.

This is my favorite Starbucks. They sell alcohol at this one now. I love coming here because I know I can find myself a cozy corner and just relax or work or have a chat.

Absolutely delicious Sous Vide Egg Bites. Nice, fast and friendly service.

Great Service

There are so many better places to get coffee. The servers try hard, but Duncan donuts coffee is better and costs less.

Just love their coffee, my way!

It can get expensive but the food and drinks are amazing and take fabulous

Long line.. not usually like this but i base my opinion of my last visit

The only reason I’m giving them one star is because I cannot give them less and still give a review.My husband recently had a stroke and is recovering in a nearby hospital. This is a very stressful time. We live 2 hrs away and staying with non coffee drinking relatives 😞 I needed a Starbucks fix. I stopped at romeoville Starbucks for a latte, granted it was 7:30 pm but it was horrible I couldn’t even drink it. I thought maybe it’s a fluke-NOPE next evening I ordered my favorite go to coffee and again it was horrible and only half full.Service is unfriendly, like I was a bother.I went to the hospital rehab where multiple Starbucks patrons work and told them ALL to never go there. What a disappointment. Think I’ll have to find a different chain where coffee Tastes the same at every store.

I always enjoy coming here because I am always greeted by a smile and friendly attitudes. Love coming here. 😊

This place operates under one speed, SLOWJust came back here, figured give it a second chance...Still operates under one speed, SLOW AND REVERSE

First and last visit to that store, my order everything wrong, store really dirty and where the baristas are working just fiagusting poor service.

The best coffee shop in the world thank you so much..