My pit turned into a massive crack. I called on a Wednesday, the windshield was here on Thursday and they installed it on Friday. Install time was less than half what I expected. Staff couldnt be friendlier nor more professional. And as a bonus, the owners name is Doug....I highly recommend this business.

After finding out that the windshield I needed was out of stock in my local area with no known ETA due to supply chain issues and with all the local shops being serviced by the same distributor no one could get a windshield for me or confirm how long it would take to get one, only telling me to keep checking back every couple weeks, well that was not going to work because I needed a new windshield badly, mine was destroyed and the car was not driveable on a daily basis in the condition it was in.That is when I branched out my search and called these great folks at Novus Glass in Roseburg and thankfully with their connections they were able to source me a windshield out of Portland, and able to get it super fast. I gladly made the 1 hour drive north to their shop for my window replacement. Everything about this experience was exceptional. They started on time, finished early, came in under estimate, I could not be happier. You folks in Roseburg are fortunate to have this shop and their ability to tap into Portland suppliers if necessary. Thank You so much to the whole team there at the shop for a job well done.

Very clean place. Very knowledgeable and courteous workers. Will use again.

Very professional and did a wonderful job. I had a chip in my windshield and after they put the sealant on it, you can hardly see where it was chipped. I would highly recommend them.

Got one of those chips you know is going to spread on a brand new (to my dad) motor home purchase. We stopped in to see if we could get a quick fix. They worked with insurance on in a creative way to make sure it was charged after it was added to the policy. Pretty great service there!!!

Was referred to go here by a friend. I walked in spoke with a young man behind the counter he was very rude and I felt very uncomfortable leaving my vehicle with him. Not sure if Id ever recommend this to anyone. Wouldnt come back Im going to try A1 Auto Glass used them in the past looks like Im going to use them again today. I would have left pictures but I didnt feel it warranted my time.

Very impressed with the friendliness of all the staff and the integrity of this company. I paid for their service and they followed up to make sure my leak was taken care of 3 months later and spent extra time checking out my vehicle. Highly recommend.

They were very helpful and nice...

These have been excellent folks to do business with.This is the second time weve used their mobile windshield repair. The prices are very reasonable, the customer service is super friendly and accommodating, and the contactless options were very helpful during the pandemic. The quality of work has been outstanding. Thanks guys!Ken and Anya

I just wanted to say wow. What a great experience. I filled out the form online and got a call straight away, I can’t remember his name but he told me my insurance policy’s inclusions which I didn’t know of. I think he called that same day even. I figured I would be waiting! But nope. They were able to schedule me within the same week to. Breanna (the front office gal) was very helpful with getting my claim going. Then Tadd came out to fix my windshield. Just made my life easier. And looks brand new. I highly recommend! If any more rocks hit my windshield I know who I’m calling!

Quick service, took care of the insurance for me, overall a great experience for a bad situation.

Fair on there prices and good work in a timely fashion.

Awesome people. Great job. Will go back if need my windshield fixed again. Will refer people to here.

Absolutely incredible! I made a mistake and went to a small shop that completely messed up my windshield and the structure of the frame around my windshield. Jeff the owner personally fixed my windshield and made sure I could get my car back before i had to travel out of the state the next day! I appreciate that they helped me make a bad situation (from the other body shop)into a positive and now I feel safe traveling with my family! Thank you again Novus!!!

Super happy with them! They did an amazing job on our truck! Very pleased! Very reasonably priced! And loved that they kept in touch if there was any issues! Thanks guys

Service was awesome. Was told it would take up to 3 hours but I was out in an hour and a half. Windshield looks great and I will return here for all of my automotive glass needs!

Very eager to quote, and are always looking to save you money. Clean and professional environment. Every detail is explained before the work is performed, and if anything changes, they make sure you know and are comfortable with the decision prior to moving forward.

Very quick and great service. Even came in under quote on a old, rusted out work truck. Much appreciated.

Service was great and they finished replacing my windshield earlier than expected. I highly recommend Novus in Roseburg, its a family owned and operated company that knows the value of good customer service

Great job

Really pleased with the speedy service and they seemed to want to save me money.

These guys definitely impressed me. I needed a quick headlight restoration before I sold my car and didnt have time to leave work and take my car in...Novus Glass sent an employee out to pick up my car, get the job done, and had the car back to me in under 2 hours. My coworker was even able to get her windshield repaired on the spot without an appointment. I paid over the phone and never had to miss work. The headlights looked so good, they did a great job! Thank you for accommodating me, and for providing such quality, friendly service!

Very fast and efficient, took care of insurance and had repair done before claim was finished being filed! Excellant customer service wonderful family run business.

Great work and workers. Trustworthy peeps 🤗🤗

The service man that came to my house was very professional and exactly on time and came right to my house to do all the repair work replacing my windshield. His name was Tad. I would highly recommend this for any repair work you need done for your windshield.

Very understanding, as I had to reschedule my appointment. Friendly and helpful to any questions. It’s a whole new world looking out my new windshield haha

Grants pass shop....rude and disrespectful

Very good

Service is great! Employees know what their doing and everyone is extremely nice!

Great experience. They ordered my windshield and had it by the next day. (I have an older 1989 vehicle). They were really friendly, and charged a decent price. My frame even had a little rust, and they cleaned it up and put some primer down before mounting my gasket style windshield. Totally recommend them if you need some glass.

They were wonderful! They took care of contacting the insurance for me. I am to take the car in on Friday to get the windshield replaced. They even coordinated with the glass tinting company to have it all taken care of on Friday.

Really nice people. Efficient and wonderful service! Thank you!

Replaced faster than AAA would have by me making arrangements to have the windshield. Great time job done. I highly recommend this service.

Premium hospitality and professionalism. Totally appreciated their service and work.

This is the place to get your windshield repaired or replaced. Everyone was so helpful from the time my insurance contacted them, they responding in a matter of a few minutes, we set up a date to have my windshield replaced. It was ready when at the expected time they told me it would be. I highly recommend Novus in Roseburg.

Great people, great service.

They did an excellent job and fast to

My family lives in Roseburg but I work Seattle, so when I get to come home my time with my family is very important. When I was able to get into town for Thanksgiving I needed a new windshield. Stephanie and her husband were able to get my truck in with very short notice, locate my windshield and get it installed very quickly. They are very professional and and friendly. I would recommend them to anybody.

They were awesome. Had me in and out of there with my windshield fixed.

Great service; fast and competent. Will recommend.

They did an amazing job installing my broken window and cleaning up all the glass. Highly recommend

Very professional and knowledgeable staff. Quick to fix discrepancies. Would not go anywhere else.

Fast friendly service. Windshield looks better.

A soccer ball hit my Honda Civic windshield and shattered it. Honda Roseburg referred me to Novus Glass and I talked to Stephanie. Stressed and worried but Stephanie made it all easy for me. She ordered the glass and made an appointment for me the next day. In less than 24 hrs I had my perfect windshield back. Would definitely recommend Novus Glass and again, thank you Jeff and Stephanie Fritz.

Very nice and helpful. Got me right in and took care of my problem.

Great service friendly people!

Quick, easy, efficient service!

They fixed 2 cracks. Its like a new windshield

These folks know their windshields!

Very solid guy who does great work

Great customer service!

Very helpful! Couldnt get my piece of glass for older truck but sent me to the right place!

Great service

They were prompt. Freindly.

Friendly,honest and fast!!

Good service

Great service

Good people