The friendly employees are very helpful and knowledgeable. Im always greeted with a smile when I enter the store. Whenever I have an order that needs to be loaded by the staff, its always done quickly and efficiently. I love that they now have a rewards program that you can join.
Would of given 5 stars if they could add another checkout line or two. Good quality and selection
Gave the cashier the tags and asked for 2 bags of layer pellets and 1 bag bag of scratch. When I got back to the pad out area they informed me that I was rung up for 2 scratch and 1 pellet. I said I was happy to give them the $3 difference. They said no I would have to go back in the store, wait in line, and void my purchase to repurchase the right thing. TERRIBLE CUSTOMER SERVICE!! I didn’t want anything for a lower price I just didn’t feel like I should have to go through all the extra trouble for their mistake. I refunded my purchase and will be a loyal Tractor Supply customer from now on. Very frustrating!
Coastal employee Dawson in Roseburg, Oregon was awesome regarding his sharing knowledge about my FEGAK47 and measuring the barrel length correctly.A month earlier awesome Dawson went out of his way to acquire laser info for my Sig Sauer P365 SAS pistol. Nick name Awesome Dawson I came up with has been a bit of a joke but please know Dawson is a serious and knowledgeable team member inthe Coastal firearm department .Terry Mishler
We get our feed, livestock vaccines, chicks, ducklings and veterinary supplies here. They had very healthy ducklings and chicks compaired to tractor supply and dc co-op. The ones we saw at the other shops were very sickly and dying. The staff here is very helpful, kind and knowledgable. They have quality clothing, affordable feed and the best Iowa smokehouse pepperoni sticks! We stop by once a month to load up on animal feed.
Bought propane gas. The gentleman was quick and pleasant.
Just had the worst experience with Kris the store manager she refused to honor assign that clearly advertise assail a 40% off Noble Outfitters see photos she said it does not include pants however the sign is clearly over the pants not to mention theres no other Noble products around it she embarrassed me me and my wife on the line check out line she said it was a mistake but she cant honor it. Not to mention that I requested to speak with her three times but she refused to come out of the back room so I insisted to speak with her to no avail she stood our ground took the sign off. And made sure that I knew that she probably won.
Always have what we need for our dogs and chickens! The chickens we bought from here have been happy and healthy since day one. They take good care of the baby chicks.
I buy all of my work wear from coastal. They have a good selection, and a fair price
This review is limited to footwear. I asked a female employee to help me get a pair of shoes down from a high rack. She was delightful. Got my shoes down and stayed to answer my questions. Great service.This store has a very good selection.
I’ve always have a good experience here. The guys in firearms, and the gals up front have great professional & friendly personalities. Load out is always perfect as well. They’re always wanting to help, and don’t act like they’re doing you a favor like another local farm & ranch outfit does.
Great location fair prices. Parking is great. Be careful pulling out of lot, people tend to speed down that hill
Great place to find everything for your eveday country lifestyle. Great quality for a great price.
Coastal has that Country Store Vibe with Modern Necessities and So Many Must Have Wallet Catchers.
Best place in town to get Propane! The young man was very friendly and helpful. Today it was $1 less per gallon than the place down the road.
Called looking for specific work boots…. It was clear that Jackie did not want to go look for the boot that I needed. Told me the best option was to go look in store what they had…. If I had the time and opportunity to take my time to go look I wouldn’t be calling…. Some customer service Jackie has.
One of my favorite places to shop in Roseburg. These people go on and Beyond the Call of Duty make sure youre happy with your purchase. Everything I bought there has been high quality at still in use years later. I would recommend this store to anyone looking for quality products and good service
Bought a cat tree for the kittens, they have a lot of fun with it. Its pretty entertaining to watch 🐈
AWESOME place to treat one self to what your wanting to buy and friendly folks to help you out.
Excellent selection of workboots!!! Something I struggle to find anywhere else in town.Very kind staff, and calming atmosphere
Wifes best store to buy her cowgirl clothes and boots.Buys food there for her Aminals and chickens.
I always go back to coastal. Service with a smile. Polite and professional.
Little unorganized for an online order. But good service at the loading area.
Great experience love shopping here really nice employees.
Chris I wonderful. Thanks for the help with the stall mats.
Amazing how they helped our school district with a donation.
Always good friendly service fair prices
If you have questions they can definitely answer about a lot of different things
The people here are always so nice.
They have everything you need and cant imagine. If you have critters this is the place to go. I cant believe I just found out about it!
Always awesome experience here. From getting advice on a gas trimmer to deal with black berrimy bushes to pet food or my favorite the mens jewelry department!
A well equipped well stocked friendly place to shop
Always a pleasure. All the employees have been good to me and it mostly all good quality.
Always find fun stuff and Great Deals.
They had a variety of country living type of clothes there..nice litle selection. I bought a long summer dress..and al the things u need to set up manual lock set up...HUGE variety of different styles of locks and what paddle locks locks on. I wanted to stay in there look around for a bit....i did se HUGE section of tool boxes for trucks..
They always have an amazing selection of products for all your needs. Staff is always friendly and nice.
I used to love shopping here, but they have become kinda rude in their attitudes.Much more rude tude and Ill be buying my boots and tools else where.Dont miss place your receipt, doesnt matter how much you just spent they will give you attitude.
Great Staff and Great Service!! Didnt even have to load my own chicken feed!!
Bit of everything. Neat store. Offers discounts on Senior Tuesday (every Tuesday) and Veterans discounts every day.
I found some great bargains for my flower garden
I love the products and the employees are so helpful and nice.
Didnt have the products I needed for my dog and birds.
Great place for yard and farm supplies. The people there are very helpful, and knowledgeable.
Friendly, knowledgeable staff and just about anything you need!
Always get assistance when wanted friendly staff.
Love the the stuff in that store .i think there prices are a little high on some stuff but overall its a nice place to go
Great clean friendly, awesome workers exceptional customer service
This place is awesome, looks great, well stocked and very very clean. Would have given it five stars, but I did have one issue while shopping there. I wanted to purchase a pocket knife from the display case in the fire arms section. No one was currently at the counter, so when an associate was walking past. I asked if I could get some help at the counter. She called two different associates by name on the radio. And told them that they were needed at the sporting goods counter. I waited for about fifteen minutes and still no one showed up to assist me. Finally decided it wasnt worth my time to wait.
I will do my best to keep it short, I shop at coastal quite a bit as I receive a discount thru my employer. Boots work clothes etc. I try to only go to the white city store because of their terrific customer service, the store is over an hour away from my house so 3 times I have gone to the roseburg location only out of convenience it is approximately 45minutes from my house. Every single time I have been to the roseburg location the cashiers have been extremely rude to the point where my 6yr old son asked me why Janet was so rude? We all looked at eachother like wow what is your deal. We will not come back. I have experience in customer service so I know its not always easy and we all have bad days but this store is the worst, I was embarrassed for her. Iam a very friendly person. I hope you have a better day Janet and other coastal workers but you should be embarrassed. Btw I was refused my company discount.
Covid protocols being followed :)
Roseburg wouldnt be the same without coastal. I been buying my work boots here for almost 20 years. I have never walked out of this establishment with anything less than top quality gear. Sure a ball cap may cost 30 dollars but here you pay for what you get. I would like to thank Coastal fo always providing work gear that can be trusted and the prices are reasonable. If you never been go. Your missing out.
Excellant service
Great custermer service they leav u alone unless u need the help
Coastal has so much to offer; farm needs including gates, fencing, western wear, great wood stove display, gardening needs and so much more.
Tim (a store manager) helped me out with an order that I failed to pick up in a timely manner due to COVID and having to rent a U-Haul. He arranged for a drop off at my house and employee was kind enough to help unload. This was my first big purchase from Coastal and definitely wont be my last. Youve made a customer for life with your exceptional customer service. Thanks you, Tim and the rest of the employees that made this a much smoother transaction than what I expected!
Always helpful great customer service
Great service and great employees
Good selection, price with helpful employees.
Clean & great service, knowledgeable staff with farm, ranch, animal, pet related inquiries, quick in & out design since newly built store...
Great selection and good prices. Little bit of everything!
Alittle spendy but really nice
Great store, wish it had more womens clothing.
Coastal Farm and Ranch has an excellent sale going right now to entice customers to shop during this Kate Brown shut down. There is an employee at the door demanding everyone wear a mask, yet not able to enforce it. I believe the employees here want to be mask free as well as the rest of us, but they have to comply to keep their jobs. When you go in weather you wear a mask or not please be nice to the employees.Support this store because they support the farmers.
Supply of products is good. Quantity of clothing choices and sizes in-stock is good. Slim on customer service. Overall a good experience.This review written by Jennifer Haynes
They were having a great sale on clothes but the only problem was you couldnt try anything on. But I could at home, if I wanted to try on clothes at home Id shop Amazon.
Probably the largest selection of outdoor clothing/footwear in town! Ammo is unfortunately short, but thats out of their control.
Rude clerk up front teenage girl with green blue eyes, went to go pick up something and asked a simple questions responsed with attitude and so rude! Thank God I shop in Eugene Costal they just didn’t have myItem in Eugene. Never ordering from Roseburg one again! No other customers just us, like my husband said if you don’t want to work then don’t and saves the hassle of rude people.
Employees were rude and abrupt. And it wasn’t even hot outside.
Good place to shoplarge selection friendly folks
They r friendly and knowledgeable staff. Take that extra moment to make sure u know what they have explained to u. Have treated me with respect no matter what I looked like when I first came n to there store. Living the dream
Great costumer service
Great service. Some of the best toys in roseburg. A but spendy but worth it. Also some of the best boot selection in oregon. My opinion.
Very helpful and friendly staff. I had 2 exchanges to make and they made it so easy. Not a single problem.
Always nice and helpful
Friendly service not a good variety of sizes
Clean, organized, friendly service. Thank you..
Great store with great products
Way better than tractor supply but nicer than a home depot
Ordered special stove. Got here sooner. Like it.
Like this store always treated respectfully .pleasant ly and not rushed
Just ne super nice to everyone so they dont look at you weird and give you
I love coastal farm and ranch. Although I cant afford a lot of the items there, I definitely hit up the clearance rack. I love all the products and their name and price of course says it all, good quality products that last. And wonderful staff members as well.
They always have what I need. Everyone is friendly and knowledgeable. Nice atmosphere.
Great farm and ranch supplys
Extremely frendly and help full
Always have what I need for the ranch or have an answer
Parking lot is horrible! Store is good tho and custom service is good
Employees were not very helpful! But I did find what I was looking for!
Has most of the stuff I needed to start my chickens and garden
A little steep on the prices and slow on the service today
Great customer service..........
Always friendly and they have good amount of inventory
I had a great shopping experience today. I went in to find drip system parts that would work with what Ive already got. One gentleman was so courteous and helpful; he spent 20 minutes finding the proper parts!! Wonderful store, too. Its impeccably clean and neat, and everyone seems busy taking care of certain things as is required in a store, or they were taking care of customers...with the same courtesy that I received. Thanks to Coastal for my great experience. I WILL be back!!!
Our go to store for animal feed and farm supplies.
Wonderful shopping