Great place to buy a car. They have good cars & good prices they work with all types of credit. My cousin bought he’s first car thanks to the awesome work of the sales man El Vaquero Rojas!. I also received $100 as a referral Thanks to El Vaquero Rojas.
Bought a car there that had several mechanical issues that were identified both prior to and after purchase. Living almost 2 hours away, I brought the car to a local mechanic in an attempt to repair the most critical items. He could not make the necessary repairs so I brought the car back to Roselle Motors. Gerardo Rojas and Will the service manager were very responsive to my concerns and promptly made the necessary repairs to my satisfaction and at no additional cost. We are very happy with the service and the vehicle.
Picking up a new K9 vehicle for work… Leo made it a pleasure to deal with. Will definitely be getting our other vehicles here!
Salvador and Jose Cardenas did a great job I told them what vehicle I wanted and right away they told me they guaranteed that I would be leaving with 2014 Dodge Durango. They brought the vehicle from Texas in a timely matter kept me updated and great customer service . There was some details to be fixed on the vehicle and they took care of it without hesitation 100% would recommend . Ask for them they are greatt😀😀😀😀 oh I can’t forget the ladies that helped as well big thanks ....
Friendly staff that love their job. Was out fast with the car I wanted “El del sombrero”. Was extremely friendly and helpful. Highly recommend getting your next car here!!!
Costumers service was soo great...the Venezuelan men was very nice with us ..everything was like we expected...nex car I going to buy there ..thank u guys🤗
The people that work here are great! They have always greeted me outside right away and I see they have a new showroomVery proud of there team they work hard to find just what your looking for.Id recommend visiting them today if you in the market to buy a car! Tell them Patti sent you lol
Everything on the car looked great but literally 2 weeks later the car won’t even start after I paid $9,000 in cash ! Do you think these guys tried to help ? Guess what no not at all
The worst place to buy a car I bought a car next 3 weeks the engine light turned onPlus they sell there cars to expensive and with alote of miles on itIt’s better to see other dealers
Dont bother with this place! They sold my mother a junk seriously all those cars they have are junks yea pretty at the outside but rotting in the inside. Avoid at all cost to this place! Bad people and scammers
Jose Cardenas is the sales rep guy you must look for. Trustworthy,Very helpful, knowledgeable with what he is selling and will give you good inputs and most of all very patient with all our questions.. we closed a deal with him and got our car that really suite our needs.
Super horrible customer service help & will make you lose money and time bc their cars come out bad. DO NOT go here. if i could give 0 stars i would
Thankyou irving great services
Cars are very overpriced. I was disappointed when I saw the truck in person.
Great place. Awesome customer service if I could give this place more than 5 stars I would. Talk to Christopher. Best salesman hands down. Have me everything I wanted. walked me through the whole process. Will be definitely recommending this to my family and friends.
Purchased a used truck from Roselle motors, from sales associate Jose Cardenas, with very good results. Jose was very upfront about the vehicle and made the buying process comfortable and easy. The entire staff was very kind and personable. I enjoyed not dealing with typical car salesman arrogance or attitudes that are found on many lots, definitely would consider another car purchase in the future from this small in size but large in satisfaction dealership.
Great place. Awesome customer service if I could give this place more than 5 stars I would. Talk to Irving Rubio and one of his managers . Best salesman hands down. Have me everything I wanted. walked me through the whole process. Will be definitely recommending this to my family and friends.
Great service A++++Drove 5 hours away and it was a pleasant experience the owner made sure I was taken care of.Thank you
They took out a lien on a vehicle that I paid cash for. They had no right to do so.Had to fight with them several months to get the lein released and title from them.This vehicle broke down every few weeks and the frame rusted through 6 months after purchase. No longer driveable and had to junk it.
I bought a Ford F-150 from Roselle Motors and I love the car. I loved the salesman - Raul Carrillo. He is the best salesman they have there. He gave an excellent service and the best price for the car. I highly recommend talking to Raul Carrillo!
Outstanding Dealership!I am in the military and contacted them about a vehicle while I was out of town for work. Every question that I asked was answered an followed up with many pictures as well as a video of the vehicle. Working with Roselle on the purchase of my new Toyota Tundra was extremely easy. I was not planning on buying the truck until I came back in town but with all of the pictures, information and video made it easy to purchase the truck without being there.
Definitely a great place to purchase from!! I was explained how my credit was being affected and what price range I could purchase at. Sometimes people think I have some money I want the best car but our credit or income wont let us. So Im glad with where I ended thanks to the Salesman Jose the Sales Manager Adela for being so great and straight truthful and to the Finance Manager Ariana for a way better APR than I expected!! I have some money to put into it but its used so I know what I bought. Thanks Team Roselle Motors!!
I recommend another dealership dont waste your time coming here, very unprofessional.DO NOT COME HERE UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY.they grab your phone and write themselves a good review.Don’t know what they doing .
The salesman was very nice(Jose) We paid $28,000 for a Jeep SRT. First time we had to return it, the water pump went out. I had to have the car towed back to them at MY expense which is about an hour away from where I live. They did fix the pump free of charge. Then when we got it back the horn went out. They fixed that as well. This was all within having the car for maybe a WEEK!! Then the car was over heating again. This time we just took it to our mechanics to see what was really going on. I ended up spending over $6,000 on repairs and now today they are saying something is still wrong!!! I am so fed up wit this Jeep already and we haven’t even had it a month!!! I spoke to the owner who clearly didn’t care and in so many words told me that this is the result of buying a used car. I’ve brought used cars and of course had to have some work done but never like this!! It’s ridiculous. I wouldn’t recommend going here unless you want to feel taken advantage of.
Wilfredo was easy to work with both in person and via text when it was more convenient.I do think, however, the financing team should review ALL documents and explain any specific and special exceptions prior to having the buyer sign any documents, not half way through the process. It is also the Buyers responsibility to make sure you are well informed and you ask for full document review prior to signing that first page.
The experience I had here was beyond amazing the one who helped me out was Mayerlin very kind and nice person anyone that comes here looking for a car I would recommend that you go to her! She made me feel very welcoming and gave me different options and everything was well explained! Have no complains what so ever !
Raul and Moses were very nice, helpful, and specifically went out and found the vehicle I wanted. I am very happy with the vehicle. They took care of everything it needed and within a good amount of time to fix what needed to be. Financing was easy and they answered all the questions I had.
If I could give 0 stars that wouldnt even justify the amount of unprofessional and shady business that goes on here. They will try to sell you vehicles that have known issues and not tell you about it. I found this out because the sales rep Yesenia I was texting about a vehicle, accidentally sent me a message that was intended for her boss. Stating that I was interested in the GMC Sierra Denali that has the issues. After finding this out I was still interested in the vehicle because can fix it myself. I tried to bargin with them because they priced it way beyond the KBB value and would not budge from there outrageous price. Even after being shady about the vehicel from the start. They also offer trade in values that even someone with an IQ of 60 would know is redicously low and is honestly just an isnult. Really shows what kind of bussiness they run here.
Excellent customer service, Mayerlin Akras was really helpful and kind to us. We will definitely come back here to purchase another car. I really recommend this dealership to anyone who’s looking to purchase a car.
I recommend this place 100% . Francisco Gutierrez helped me out when I thought it wasn’t going to be possible, he was very patient and made me feel comfortable throughout the entire process, I never felt rushed or obligated to buy into anything, he asked questions to figure out what I was looking for and showed me multiple choices, he really made me feel like he wanted to make sure I didn’t get anything I didn’t 100% like . Overall it was a great experience and my family and I are really happy with our purchase thanks again Francisco.!
My experience was amazing, really fast service and they made my car buying very simple. They explained everything, Christopher Rodriguez took my needs into consideration and everything went very smooth. Finally purchased my 1st car!! Simply painless.
Was OK not much options Prices little hight
Christopher did an amazing job getting me the car I wanted to buy. Definitely recommend doing business with him!
Excellent service
Mayerlin was very helpful very attentive to our needs. And they also have great cars.
Very satisfied with the fast and friendly service of Irving @ roselle motors
IT WAS A GREAT EXPERIENCE. VERY GOOD SERVICE . CHRISTOPHER IS A GREAT GUY THAT HELPED ME TO GET THE BEST PRICE AND THE BEST CAR ACCORDING TO MY POSIBILITYS.ASK FOR CHRISTOPHER IF YOU ARE CONSIDERING BUY A CAR IN THIS DEALER. HE WILL HELP YOU VERY WELL !!!
Supper friendly staff great service and prices and have any type of car you need
Highly recommend this place and Eva felix. She’s very helpful and professional. Delivered my auto all the way to Iowa
Eva Félix was the one helping us out. She was so helpful and amazing. The process was so quick and everything went smoothly.
The best experiences I ever had. Christopher Rodriguez gave me the best service. He is so atten. And explain step by step all the process. Thank you!.
We had great help from Mayerlin Akras, it was super easy to finance a good car with her. I really recommend Roselle motors.
It was such a great experience. Our sales advisor, Jose Cardenas, helped me with my first car purchase. He thoroughly explained everything to me and was very flexible financially. Really recommend!
I am very pleased with the help and service that I received from the team at Roselle Motors inc. I want to thank Mr. Jose Colindres that has been working none stop every step of my purchase, from start to finish putting me behind the wheel of an amazing vehicle at a great price, it is definitely the best car purchase Ive made with out the person over your shoulders pressuring you to buy unlike other dealers. I recommend it to any one looking to buy a vehicle.Thank you Roselle Motors inc.
Mayerlin Akras is very honest, polite and very much help answering any questions we had and giving us the best possible deal. I recommend her if your trying to buy a car, she will guide you through the process. Thank you for your service.
Great Place to buy a car! I highly recommend to come to this place and to see Christopher Rodriguez he is a great seller and very friendly. ⭐️⭐️⭐️⭐️⭐️
This is the worst dealership in the world. I went to one lot and there was absolutely nobody there. Of course it said open and when I entered I called speaking to some women named Alex. She had we on hold for 10 minute. She said one of the representatives would be on there way. They never showed up. She called me back and then told me that the car I wanted to see was at another lot that I previously left. Moral of he story. Don’t go to Roselle motors.
In all honesty I had an amazing experience today. Came in with my wife today and we ended going home with a gorgeous Chevy Silverado. Christopher Rodriguez helped us out and hands down an amazing person. Not only did he provide great customer service but he also listen to what we wanted and our concerns. Made this buy as smooth as possible. I will definitely let all my friends know. Thanks again Christopher Rodríguez for your help today!
I asked if they had a car of my choice and unfortunately they didn’t so Mayerlin took action and went of her way to get me the car that I wanted and also the color with little mileage ! And of course I had to buy it because I asked for it and she brought it. Their service here has a really good attitude. Whichever car you’re looking they will bring it to you. Thanks to mayerlin I’ve came home happy with my car. She has such a sweet attitude and is really nice and patient.
Good service, Miguel was a great help to look for a new car. He took the time and gas to go see our new Honda Accord in a different location. Roselle motorworks are fast and reliable
Great service!! thankyo irving
Great Experience! I recommend Mayerlin Akras❤️ She was the best. Thanks
Mayerlin Akras was a great associate she helped us find the car we needed. We drove from hours away and she assured us we would leave with a new vehicle after several attempts at other dealerships 5 stars .please check this place out.
Ronald Mouro helped us today, he was very helpful and helped me find my first car. He took us for a test drive in a couple of vehicles and was very polite. I would recommend this place to anyone.
Chino is the best came from Milwaukee and he promise he will help and he did... I came in walking and left riding. He is the best thanks a lot.
The best sales person I ever came across and her name is Mayerlin Akras! Great personality and made me feel welcomed! Helped me out on what I was looking for and I’m leaving with a great car thanks to her! Thank you Mayerlin Akras
Thanks to Jose Cardenas for giving me a good deal and a great car, it was a pleasure doing business with him I highly recommend him.
I was able to find the car I wanted at the right price. Financing process was really smooth. I would recommend Roselle Motors to anyone who is looking for a used car.
Jose Cardenas was such a great help in finding the perfect car for the perfect price. They worked an incredible deal with me that I will forever be grateful for. Thank you Jose! And thank you Roselle motors.
Excellent customer service, Mayerlin Akras was really helpful and kind to us.I really recommend this dealership to anyone who’s looking to purchase a car. Look for mayerlin akras she opened mind she does everything she can do .
I highly recommend this dealership if you are looking at purchasing a car. They are friendly, respectful and not pushy at all.
Sales rep Christian Rodriguez got me my 1st car with no issue he’s great to work with got me approved ASAP!
A wonderful experience great and friendly staff. Highly concerned with your buying experience. I will be going back here for cars in the future.
Had a great experience at roselle motors with Christian Rodriguez in and out and got a car for my son with no hassle!
My experience at Roselle motors was great . Came in asked for help they were helpful right away answer all the questions I had . Christopher Rodriguez was very helpful with everything he help us get a family car that I needed 👍 highly recommend this place
Adolfo is a great sales person. Hes nice and tries to help people. I really like that hes really attentive.
This place is a joke the car i looked at had a total loss tile clear on the carfax they way over charged for it and on top of it the pictures i saw online were so edited it wasnt even funny they took away all the rust on The roof thethe big dent in the bumper and all fhe flaking paint i wanyed to trade in my clean title suv and come to find out when they looked at it is some how got a major oil leak funny that wasnt there when the shop that has serviced my suv for years never noted it and now it has one didnt drop an once of oil before i let them look at it they said they would put it on the rack and look at it and then report back to me now i have and suv that leeks oil a lost day of work and wasted gas and time going to this place this place is one big scam and joke dont waste your time
I had a great experience both times I have gone here, with the help of Christopher Rodriguez. Definitely recommend and will be back if needed in the future.
Mayerlin and christan were super helpful and great. Got a good deal on a truck!
!!BUYER BEWARE!! ZERO STARS!! Take some time are read other peoples reviews of this dealer. They all seem the same. I stopped in to look at a modified Off Road SUV on Thursday. First off they had the SUV listed for $3500 over Kelly Blue Book value. Took it for a test drive and found a number major issues.Missing exhaust resonator, Bolts broken on driver seat. head light out. Keyless entry not working. However I was able Negotiated a lower price. Got the price on paper and filled out a credit app. It came back 800+ and they told me they want to use different backs for this type of score and I would get a call Monday. The sales manager Jose Cardenas looked me straight in the eyes and assured me he would call Monday morning and that I would be able to come and pick up the SUV later that day. Come Monday I never got a call. I come to find out they sold it over the weekend and never bother to call and inform me.9 out of 10 reviews in English are one star. This is a low or no credit dealer and they have 0 regard for customer service. This has been such a headache dealing them. Never any return calls! Very dishonest. Seriously just looking to make a quick $. Do not trust this dealer!!!!!
What can i say me and my husband had Great experience we bought a hyundai 2011 62 miles in good shape like new they made a good deal low interest and really helped us out to Find what we were looking for the people in the office are kind and explain everything to us and they try to help us out the best they could i would recommend this place to friends and family...
The worst experience ever. They sold me a car with a rolled back title. No one mentioned to me about the roll back from 290k to 123k when I purchased the vehicle. They never offered car fax or anything sold me the vehicle for 10k when its actually only worth 2k with the high mileage. So sorry I ever went to them. I wish I could give 0 stars. They really f!@*ed the $h!+ out of me. I played 10 grand for a Denali with 300k on it and can even resell it. They took months to get me the title so that I was out of time to do anything about it. This place really sucks the guy on all the bad reviews saying please contact me dosent even work there. Liars, scammers, deceivers.
Thank you for the service and attention - we love the car! Thank you Julio Irving
Excellent service. Christopher Rodriguez was very polite and was of great help I walked out of the dealership with exactly what I wanted! Thank you!
Walked in to check out what they had in stock, and drove out with a used but very fancy Lincoln MKX, they were very willing to make the paperwork easy, there was a lot communication between myself and Eva Felix (for about24hr yup they let me take it test drive it for a day !) I was very supriced on that !Christopher Rodriguez also was very helpful in finding a more affordable insurance, I didn’t need a co -signer which made me very happy not having to bother someone on that! RoselleMotors making me proud of myself thanks!
They are trash and they lie to you. If I can give a no stars, Ill give a no stars.
Worst place to buy a car. Friend bought a vehicle here and had problems with the vehicle, they try and trick you go past your 15 day warranty (by law) and they wont fix the problem!! I wont recommend this place !! Dont get scammed!
Everyone is very kind highly recommended to come here thanks to Christopher Rodriguez our sales person for helping us out
Very good,very excellent and Jose is a good salesperson nice to work with I would recommend it to a friend
Wilfredo Flores is a really helpful person hes a good sales associate and he help me find the right car for my girlfriend and me in general Roselle Motors is a good dealer to buy a car I recommend this dealer to buy a car in the future Ill be buying more cars there
Bought a car from Christian was super helpful and professional and nice, would definaltly buy again when the time comes!!!
Jose Cardenas was terrific in getting me my Jeep. I recommend everyone to stop by.
Recommend 100% Roselle motors,mi friend Jose Cardenas, good guy hi help me to get nice car thanks Roselle motors
Friendly and a very good attitude and very patient couldn’t ask for nothing better mayeli
Christopher Rodriguez the best service I ever have great service definitely I will recommend more people...
Really good customer service. Very nice people and it was really good experience thanks to Ronald Mouro and who made getting a car very easy.
My wife and I had been looking for a Lexus for some time. Yesterday, we purchased a 2010 Lexus RX 350 from Marco at Roselle Motors. While this may not seem out of the ordinary, it may surprise many to know that I flew from Raleigh NC to Chicago to do business with this fine group of people.I was a little skeptical at first about purchasing a vehicle over 13 hours away from home but the team at Roselle made the process very seamless. They took the car to a mechanic of MY choosing in the local area to do an unbiased pre-buy inspection. After everything came back clean, I put down a deposit, flew up to Chicago, and decided to purchase the vehicle on the spot. The team was friendly and professional. Despite the distance, I would do business with Marco and this team again.
Totally new feel, look, and service! You can tell theres new management here, awesome customer service and very well informed. These folks are headed in the right direction!
Thanks a lot to Irving from Roselle Motor, Helping me get a suv for my family. Go check him out he we’ll get you driving
I came in today the dealer was looking for a car got the car I bumped into Christopher he helped us out through the whole process great person I thank him a lot .Highly recommend.
Good place to buy a car deffenitly recomend this place ask for christian rodriguez
Mayerlin akras is a very proffesinal sales person that has help me alot on getting my new jeep, i am very happy to have gotten a deal here in roselle motors when other dealers could not help me, i do recomend this dealership, i got exacly what i was looking for
Schedule an appoiment to check a vehicle, it was not there, no responsible, no professional are all, they judge you for the type of clothes or car you are driving, made us wait 2 hrs, did not show it. Sorry for the type of service they are not reliable. Better if you do your businness in another place.
Christopher did a great job good service totally recommend to come here you get approved walk in and drive out come to roselle motors
Highly recommend this place..Great service, and friendly attitude. A special thanks to Christopher Rodriguez, for his help on getting our new truck.
Wilfredo Flores was a really great help to find the car my parents have been looking for thank you I really recommend it also they help you out with the payment plans 🤝👌🏽
If I could give it ZERO stars I would. My friend tried to purchase a vehicle from this dealer. He signed the bill of sale but no loan documents at the time and was aloud to take the vehicle home. He now is unable to sign loan documents ( Which will void the transaction without a loan). I have a power of attorney and they do not want to accept it from me to cancel transaction or will not return his down payment. People please stay away from these small dealers as the only thing they want to do is screw you and not work with you. All they care is to charge a high interest rate that almost doubles the cost of the vehicle.
Christopher Rodriguez he is a great sales man he treat us good with respect
Got a car a few weeks ago at roselle motors and we are really glad. Everybody was helpful and they gave us a really good deal. They are remodeling and making it bigger and nicer and those guys really try to help and the sales staff was very professional. I will recommend my friends to visit sometime and ask for the manager and Carlos, we needed help and a good set of wheels and they hooked us up. Other dealers like this normally have sneaky and tricky staff, but not roselle motors this was a good surprise for us. 2 Thumbs up. Will be back again.
My name is Vicente Torres I was at Roselle Motors inc i was buying a car and they gave me a good service they helped me with the car i was looking for and I was so happy with there service that i got from Christopher Rodriguez thanks for everything and i will recommend someone in the future.