Clean and well maintained facilities. Rented a few units here for a few months on the older outdoor section when I was in between houses. Staff was very nice and helpful when signing up for units and I had no issues with move out so cant complain. The gates work with the phone app too which is a plus if you dont want to have to punch in a long code.

I was happy with them until I found out my stuff had some water damage from the floor above.. I have my unit on the first floor in the new building.. found this out while I had people coming to buy my couch out of my unit. They were at least understanding and still bought my couch.. but poor customer service and all I was told was sorry you don’t have insurance on your unit.. okay? I wasn’t even asking about that I was wondering why water would be leaking down in a brand new building already.. whoever helped me.. not helpful at all.. my goal in the next few months pull everything out of my unit and they will be losing me as a customer..

I rented a unit from this location and I was impressed by how professional Tasha was and how clean the property looked. Awesome job!

I can not think of another time I have ever received such FANTASTIC customer service! I literally hugged Suzy on my way out! She helped me find the best value for my budget and made me like I was her most important customer when there were others waiting. The storage unit is great (climate controlled, indoors, secure, easy to access) but the customer service is unbeatable!

I was helped by a lovely lady named Tasha, she was very helpful, she answered every question i had, she corrected the mistake that was made, her energy was Amazing so powerful i could feel it through the phone. If anyone has any questions or concerns i would definitely recommend speaking with Tasha!!!

Really clean and the ladies are fun, sweet and knowledge! Highly recommend.

Public storage has been a great place to store my items. It’s refrigerated and clean.

Sue is amazing! I love her energy and her transparency. She was waiting for me when I arrived,She is great at her job,she had everything already prepared,she walked me through everything and she explained everything clearly.Everytime that I see Sue she greets me with a big smile and high energy & she always ask me if I need anything and how everything is going.She seems like a super awesome lady!Thank you Sue for the delightful experience!

I liked it better before the prices went up

Sue and Tasha are the best! These ladies get you in! And anything you need they got your back! Love love love them!!! This location is supper huge! Easy access! And provides privacy when moving your items! Awesome place and staff!!!

Sue is wonderful and she has helped me pick storages that fit my stuff and explains the different prices! She’s also very kind and professional. I am very satisfied with her customer service.

Great indoor access, with automatic doors and an elevator. Very clean and convenient.

Suzy was a total Rockstar. She explained everything completely. Her help made the process quick and efficient!

Sue and Alice gave great service. Highly recommend renting from them. Nice facility. Kept clean.

Great people, big building. Tasha is the best!

Outstanding facility!! I highly recommend this storage facility.

I was able to reserve a space and move in all in less than 30 minutes. The facility is bright and clean, easy to get in and out of, and feels really secure. This is the second time I have rented from Public Storage, and Ive had nothing but great experiences.

Alice is amazing best storage ever

Great experience with on site staff suzy an tasha well informed and certainly great all round experience.... thanks public storage

I wanted to rent a space online and had much difficulty. I called the office and was helped by Suzy and Shirley. Hats off to both of them for sticking with me and getting me taken care of in a very pleasant and helpful manor!

Friendly staff, great prices. Thank you Alice for your help in showing us the unit and answering all of our questions.

Sue and Tasha made move in such a breeze! and THANK YOU for reminding me to take my ex-boyfriend off of authorized access. #cleanbreak 🥴

Suzy was great. Very helpful.

Awesome experience!! Suzy and Shirley are the best! They have made this so easy. Thank you!!

Sue was super helpful with my move in. Answered all my questions. Great service!!

Great service, clean facility and a super duper staff.

Sue and Tash are the best ones here

I am so bad with names and I know she said her name I think its Sue possibly but she was amazing! Great customer service and goes above and beyond to make your experience worth it! Will always choose this location now. Side note: very very secure location.

Super friendly staff willing to go extra to make sure you get the unit and extra moving supplies you need. Clean new building with drive in load unload area makes it convenient and warm and dry to use your unit.

Shirley and Sue are very friendly, thorough, helpful. The facility is very clean and the security measures are great. Large inside area for loading and unloading makes using the facility comfortable. I highly recommend this location.

Stacey was absolutely wonderful from the minute I stepped into the office at public storage! She was so friendly and made me feel very welcome and answered all of my questions!! Shes very knowledgeable . everytime I visit public storage she always greets me with a big smile!! I highly recommend this facility. Very clean and great customer service! Ive had several storage units throughout my life and I have to say this is the best one and Ive never met such friendly staff. I highly recommend this public storage to anyone who wants to store their valuables !!

Sue and Sheryl are absolutely wonderful, helpful and keep things CLEAN! Best storage unit and prices, I searched hard!

Shirley and Suzy were the greatest. Very friendly and helpful.

Nice, new, clean facility with great support throughout the move-in and move-out process. Special thanks and appreciation to Deborah who helped us navigate our unique circumstances.

Sue is amazing sweetheart, great person.

This storage facility is awesome and the people are wonderful. Would highly recommend and I wouldnt go anywhere else. Super clean. Thank you for making this a lovely experience. Shout out to Rachel and Dusty. :)

Just recently moved-in after two long days of driving. Tasha was fantastic to work with. The facility looked well cared for and the security measures in place are great!

Tasha was amazing and helped me pay my bill today. Everyone at this location is super helpful and friendly!!!

Tasha was super helpful. Explained everything I was signing up for and made it easy to get through the whole process. Great service.

I always feel comfortable and safe at this building. It is always clean.

I was at public storage in Rosemount for shipping around for storage room for my business and I spoke with Sue and Tasha in 10 minutes I was singing contract for lease the 10x10 climate control unitSue was ver nice lady and Tasha was very nice.For sure I will come back if I need more storageThank you,Alex PC Tech

Stacey & Rach were absolutely wonderful.So very nice, kind and helpful.Very easy and smooth process.I cant say enough good things about this place and these wonderful employees.

They were very accommodating and helpful when I needed help to lock my unit. THANK YOU PUBLIC STORAGE!😕

Nice new facility. I called and asked if lock was included, and she said yes. However upon check they charged $20 for one. Their doors do accept 3rd party padlocks fyi.

Absolutely the best Public Storage of all Minnesota. Sue and Tasha always make us smile. The units are bigger than most other facilities. The staff are friendly and just a pleasure to talk too.

Excellent customer service by Sue!! Great, easy rental process and clean space!

The dependability, and commitment to customer service is above the bar! This is an A+ business that helps people who are in transition, this place is top notch!

Sue is really nice and helpful!!

Awsome experience! Love the customer support and the ladies that work CSR

Rates are high. They go up every year 10-20%! The gate is constantly open in the evenings. For secure storage, anyone can walk in by the yard but only those with codes can drive in. The location is convenient. Staff are friendly.

Great, clean place. The employees are always friendly and very helpful!

Awesome facility-new and clean and reasonable prices!! Great staff, always helpful and friendly! Highly recommend!

Great experience so far with storing things!

Been here for about a month now. Very clean and very secure. I have no doubt in my mind that my items are in any danger. You have to enter your passcode a total of four times, which is no big deal if you memorize m your pass code. There is a large gate in the front and as you leave, along with a code access garage you park into unload items. They have large carts available to haul things. They are very reasonably priced compared to other storage facilities in the area. I never met a woman that worked there, just two guys who were courteous and helpful. I will be updating the review or writing another one after being here longer

Shelia was an amazing help with finding the right size unit and everything for our storage needs. The whole team was great to work with. Thank you!!!!

Shirley at the main desk was a real joy to work with, otherwise it was a reasonable experience

Sue was very patient with me while I explained my situation and determined the best size unit for my needs. She was thorough in her explanation of the policies and access to the facility. The location is clean and well maintained. I have been there at later in the evening and felt safe and secure. Overall a great place to store your extras!

Tasha at the Rosemount, MN Public Storage was amazing. i had rented a space for my son in Brooklyn and was having trouble trying to figure out how to get everything taken care of online...Needless to say it wasnt working. Tasha helped me get an account set-up online, auto-pay taken care of and made sure I was comfortable with all of the set-up and steps. She made it so easy and was in my own backyard. Considering the space was in Brooklyn, NY that was fantastic! Thanks Tasha, you are the best.

Stacey fantastic service!! Knows me by name every time I come in to pay. She is very accommodating!! Thanks for all you do!!

Stacey and Rachael did an awesome job for us. They showed us multiple options and even worked with us to find a unit that worked best with us. Very friendly and helpful

Excellent customer service, fantastic facility! - Stacey & Sue are friendly, knowledgable, fun, & professional! The facility and features are great and we are happy with our unit.

Mary has been outstanding with her help at this location. I have rented storage lockers at other Public Storage facilities, but Mary far exceeds any other location in helping her customers with their needs and making sure they are completely satisfied. She is truly one of a kind. The office has anything you need in regards to packing supplies. I cannot thank Mary enough for assisting me with my transition to this facility from another one with far less customer service or concern for their customers satisfaction. Thanks so much Mary!!

Very happy with this facility! Place is clean and kept up with, Tasha was amazing and made everything easy and great. I would recommend this place to anyone.

Very reasonable priced, accommodating clean, when you leave you know your property is very secure

Tasha and Faith were so helpful as I was making the decision as to the size storage unit needed. At no time did I feel rushed. They made the entire experience fun!

Tasha was amazing! Great Custer service very friendly!

Tasha and Jessica did a great job helping me at 2 locations!! When i wasnt satisfied with one space they made sure to find me one that would work for our family! Thanks so much for the outstanding service.

Easy online reservations, you need to allow 20 minutes to do paperwork and review the unit for approval. But Mary was easy to work with. Reasonable prices. I think the $1 for first month is for a less than 30 day period. The full rent is due the first of the next month. Put pallets down to just in case. But so far so good.

My family and I had a very positive experience at this particular Public Storage facility! Initially Mary helped us figure out the best deal for what we needed. We were able to get a much cheaper option than anticipated. Then, I was personally contacted to set up a time to stop in. This ensured a speedy set up. They went above and beyond to accommodate my busy scheduling needs. Upon arrival, Sue was ready to show us around and answer all of our questions. She was incredibly nice and helped get us all ready to move in the next day. We also ended up changing our storage locker to a different size, and this process was quick and easy as well. Overall, we had a great experience with this specific Public Storage— huge thanks to Mary and Sue!

I stopped in to see about storing next year. Tasha was very helpful and answered all my questions. I will be coming back next year when I will need storage. Thank you again Tasha for helping me.

I couldnt have asked for a better experience. It was so easy - from reserving the unit online to coming into the office to finish paperwork, etc. The property is super-clean as well as the unit. Mary was very friendly and accommodating, especially since I had to reschedule multiple times. The office is well stocked in any moving supplies you could possibly need.

Stacey is very precise and thorough and a great communicator!! excellent service!! Thank you so much Stacey!!

PS was great. The large storage space with high door was perfect to store my stuff, boat and personal watercraft.The Manager Mary was fantastic. Always helpful and positive. She assisted me with contacts for helping me remove junk from my unit, and even found a locksmith on a beautiful Saturday when my keys got locked in my car. Above and beyond!

Stacy is the best. Always friendly and professional. If you need storage this is the place to go.

I originally dealt with Mary and she has been very helpful in my selecting the right storage to meet our needs. She is both knowledgeable and friendly and very nice to deal with. The facility is clean and very convenient to access. Mary and her team do an excellent job in running Public Storage facility and are always available to help when needed. Many thanks!

Stacey and Rachael were amazing! Very outgoing and friendly gals! Thank you!

Used to be a nice place with decent prices, now they are expanding and raising the cost of their units for only CERTAIN people, not everyone. Seems a bit unfair. I know this fact because I know others with units at this exact same location.

She is an amazing person

Mary is nice and friendly. Helped us get a great unit for cheaper around. Its nice locations. Well, clean units. Mary helped protected our stuff from dust and humidity. Mary always has a smile on.

My father rents from here. Its a great place outside of the fact that every so often the rent price goes up. The property manager always make sure the grounds are clean. Sue is an amazing person and does a great job. She answers every question when there is one.

Setting up a reservation was super simple. At the office, paperwork was quick and simple and Sue was very professional. She showed me the storage unit before paperwork to make sure it was the size I needed and reviewed with me how to work the locks and gate code. I dropped my stuff off in the storage unit knowing my items were safe. I would recommend Rosemount public storage to everyone!

I was in a hurry and in such a state of mind. Tasha helped me feel better and was quick and efficient as well as compassionate. I would recommend this location to my friends and family all day long!!!!!

This was perfect location near our new home. Was able to put extra stuff in before moving and conveniently for sorting what we needed as we unpacked. Sue was great walking us thru the options. And helping us down size. As we unpacked.

Stacey and Sue were extremely helpful and knowledgeable! They are exceptional in what they do! Thank you!

Stacey was amazing! The whole process was easy. Thanks for great service!!

I filled out the online form yesterday and before I was even done on the site, Sue had called me to set up my check-in appointment. When I arrived to check in, things went very smoothly. The unit was clean and we did not have to bring our own lock. The process was very expedient.

So far, so good, but Ill need to report on the storage experience after I have been using the facility for a while down the road. Mary did I very nice job explaining everything, answering our questions, and walking us through the entire setup process. Who doesnt appreciate great customer service; thanks again to Mary for making the process simple and easy.

Dusty was new and really working hard! Tasha was training very well which made it smooth sailing! Well done guys!

Tested and true. I received excellent customer service at this location. Mary easily exceeded all of my expectations while remaining not only patient and kind, but also rather cheerful. She seems like a very warm-hearted person. Thanks to her and Sue (the nice lady who called to confirm my reservation) for their excellent assistance. I could tell they both cared about me not just as a customer but also as a human being, and I truly appreciated that.

Every time I see Stacy, she is kind, helpful and courteous. I highly recommend working with her!

I have worked with Mary for several years now and she has been extremely helpful and great to work with. She is very professional and an excellent representative for Public Storage. She truly makes a difference and is one of the reasons we like using this facility.Thanks Mary!

Rachel was very helpful and very willing to type in my phone number and help us extremely

I have been a customer for over 10 years friendly staff,easy access.

Sue is great!

Tosha was awesome,! Showed us the space, had our paperwork ready to go. Explained everything clearly. Friendly and efficient.

Very nice staff. Clean facility. Nice facility in good working order. Everything you would want in a storage unit and easy to get signed up.

The ladies that work at this location are wonderful! Always helpful and very nice. The place is always clean. I have never had a problem. Would refer my friends and family to this location.

Super friendly staff. Paperwork was fast and easy. Make your reservations on line to save money.

Mary was incredible — she was professional, helpful and absolutely charming. I would have signed up at her location at once if she had not gone to such lengths to find me something more economical and closer. I would recommend this location to my friends in a heartbeat.

Had a great 3 year experience with this location. Would use it again and recommend it to anyone. Mary was wonderfully pleasant to work with and always went the extra mile to help me. Thank you public storage of Rosemount! You will be missed...