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SRI Monogramming
2303 Co Rd 172, Round Rock, TX 78681, United States
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SRI Monogramming
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An
Review №1

We love SRI...fantastic, top-notch customer service.

Da
Review №2

Very good place for all your Monogramming and printing needs. My company always uses SRI for all our uniforms and gear. Service is always great and have never had any reason to doubt them.

Sk
Review №3

Quick response time. Staff was easy to work with, knowledgeable, and had no problems answering questions. They have an extensive catalog of products, as well as samples to view and feel in-store. Turnaround was speedy for the price, which was fair compared to some competitors turnaround to cost ratio.

Pa
Review №4

I got one of their hoodies be cause i volunteer with Operation Liberty Hill. The quality of the hoodie is the best i have ever had. Not sure what the difference in the material is but it is awesome. Worth every penny i paid for it. The softest too. Thanks

ke
Review №5

We always get good service.

Pu
Review №6

If you want an awesome customer experience and a product that is well-made, then come to SRI and ask for Chris H. He went way above and beyond to ensure that our Christmas present was completed on time. He also made several attempts to call, e-mail, and text me to let me know that they were closing early for the holiday. I was so busy that I did not see the message until almost 5 when they closed at 3. The owner graciously opened the doors and waited for me until I got there at 5:10. She greeted me with a warm smile and a Merry Christmas. This type of experience was a breath of fresh air in a world that seems to have forgotten what customer service is all about. From the bottom of our hearts, thank you very much.

Am
Review №7

Nicki is absolutely the Best! She makes us a priority with every order. From Uniforms, to Awards, to etched gifts, she always gets our orders processed smooth and quickly. Chris did an amazing job in helping us with a stressful order, as their Vendor dropped the ball. he quickly went to work to rectify the issue and calm my worries, and sure enough our order was completed in time, and done beautifully!

Jo
Review №8

Great work!They are working hard to deliver quality products for customers!

A
Review №9

I ordered a jersey to support my church and even called and walked Chris through what I wanted printed on the back. I received a call stating that my jersey would not be ready with the initial batch of orders but would be ready after 1/30/18 for pick up at the church. Left work early on 2/2, waited 45 minutes while jerseys were being folded/sorted just to be informed that my jersey could not be found. So, the leader over the program calls Chris and asked what happened and he speaks to her briefly and then she hands me the phone. He was very nonchalant about the whole ordeal and proceeded to say oh it was not printed. I asked could he print it before Sunday, because the event was on Sunday during church service. He said, No, we are closed. I asked him at what point did know the jersey was not going to be printed and he could not answer.I asked why did I get a call stating it would be ready after 1/30; he could not answer. Go elsewhere!!! This engagement was a total waste of my time and gas and as a consumer, I feel like they had already got a bulk of their money and could care less about one person not receiving their jersey.

We
Review №10

The SRI Monogramming team was courteous and helpful. We contacted them to get company T shirts screen printed and Anthony, our contact, was able to rush the order and deliver it on time. We ended up needing to change the order, which he kindly coordinated for us. We will continue to use them in the future and highly recommend their services! Thanks - Webcore Technologies

Re
Review №11

SRI Monogramming has been an awesome company to do business with for all of our creative project needs. Chris Hinderman is always very responsive, helpful, and goes out of his way to make us happy with all of our various requests. We have ordered tshirts, banners, cup decals, custom comment cards, custom decals, hats, and more. and have been extremely satisfied with their work. These days you can pretty much get the same product everywhere but what makes the difference is service and quality customer care! SRI will not only meet but exceed your expectations. Thanks again for all you do for us, and we will be calling you soon on our next project.

an
Review №12

Great service and always great work!!!

Lo
Review №13

Quick, quality, loval and they pretty much have everything!

Ms
Review №14

Best company ever for all your monogramming needs!! I know this family owned business to treat you as family.

Ar
Review №15

I love this place and highly recommend it, there work is good and they are very friendly.

Je
Review №16

This place is awesome! They are very reasonable and get our leagues team shirts done with ease and efficiency.

Ma
Review №17

They are go to for my embroidery needs.

De
Review №18

Hard working family owned business that provides quality work at a competitive price.

Ro
Review №19

They are great to work with and always quick to respond.

Hw
Review №20

Great personnel. Friendly experience.

To
Review №21

Not Flexible. Not Friendly

Information
3 Photos
21 Comments
4.6 Rating
  • Address:2303 Co Rd 172, Round Rock, TX 78681, United States
  • Site:http://srimonogramming.com/
  • Phone:+1 512-388-4989
Categories
  • Embroidery shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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