First of all the owner is a nice person. He was very responsive and got the tv repaired quickly. He even did a follow-up call to make sure the tv was still good. Great customer service. I would highly recommend.
Took my 60 in. Vizio in on Friday. They diagnosed it that day, and called me with the cost to repair. TV was ready for pick up on the next day. Price was fair, and they kept me informed each step of the way. An individual owned business that answers their phone and calls you.
FOR ANYONE CONSIDERING DOING BUSINESS WITH THIS COMPANY, PLEASE DO YOURSELF A FAVOR AND READ THIS IN ITS ENTIRETY!!This is a copy of the text message I sent to the owner of S&J electronics after a month long fiasco of trying to have two 43 Sony TVs repaired for a client of mine. Unbelievable!I want you to know how disappointed I am with the level of customer service, communication and overall support Ive had dealing with your company. I purchased those two TVs brand new from Best Buy and installed them myself at my clients home. They never once have been taken down or serviced by anyone. When I got the call that they were malfunctioning I went there, removed them and brought them straight to your shop. Upon drop-off, I was told that they would be complete in a week. That was on September 11th. I waited two weeks without a phone call from you before I decided to call you back to find out what the status was. I was informed that you needed another week to get the parts in and although I was disappointed that you never bothered to call me to inform me about delays, I decided to be patient and give you the opportunity to do the work. Another week went by and I still hadnt heard from you so I once again called you to find out the status. Again you said they werent ready and said that they would be ready Wednesday September 29th and would receive a call letting me know they were ready. Wednesday came and went and I once again received no call from you. I came to the shop on Thursday September 30 and you again told me that you were waiting on parts and the TVs would be ready in another week. (Wednesday October 7th to be precise) I actually got a call from you yesterday saying the TVs would be ready by the end of the business day and that I could pick them up. I informed you that I was working and wouldnt be able to pick them up until today Thursday October 8th. When I arrived at your shop this morning, your employee couldnt find my TVs and had to call you. Then when we spoke, you had the nerve to tell me that you believed the TVs had attempted to have been repaired by somebody other than your company and that they still arent fixed saying that there was some sort of writing on the inside of the TVs. This is laughable for two reasons.1. If you felt that were really the case, you should have said that on the first week that you had them when you supposedly opened the TVs to perform the initial diagnosis.2. These TVs were bought, installed, and taken down by me personally at my clients home so there is absolutely zero chance they were serviced by anyone other than your own technicians. Period.I own an Audio Video company out of Wylie and was hoping to give business to a local repair company rather than going to a place like KO Electronics in Plano. (Who by the way has excellent service and communication) This whole experience has been negative and that is unfortunate as I could have provided your company with a ton of work in the future.OMG. I just took a few minutes and read most of the positive reviews and almost all of them end with the line, I sure would recommend them to my friends. Now Im almost positive that they are making their own reviews. This is too much... 🤔From the owner: This writing on the board is not from the factoryFrom me: Then the writing is from you or one of your own technicians. Im not exactly sure why you keep saying this. These TVs were purchased brand new from Best buy and I have emails from my client on the day they went bad. The same exact day I took them down and took them to your shop. Its utterly ridiculous that you are claiming that they were opened by anyone other than yourself.I also have the original purchase receipts from Best buy. This is crazy. I have never once had an experience like this. I typically use KO Electronics for repairs but I decided to go with you because your shop is local. My mistake.
Great communication and fixed our TV right away!
I just had my 55LG TV repaired by Marvin. This is my second TV I have had repaired by them. Both times the cost to repair them was so extremely reasonable! I was pleasantly surprised. Marvin stayed in touch with me while it was being repaired. Very professional and a quick turn around.
Very professional, very friendly, very reasonable prices. I am very pleased with the service I have revived. They fixed my LG 65” TV. in no time. And it has been working great. Thank you S & J Electronics I will pass the good word around
I took my Samsung 68 plasma TV to them, they came out to my car and got it in for me, 2 hours later they called me with a very reasonable estimate, I approved it, two days later they called me to tell me that it was ready... I picked it up, got it home. And it still working beautifully just like it was b4... I am very pleased.... Thank you Marvin... Great service.... I sure would recommend S&J Electronics to all of my friends
I TOOK MY LG 65 TV IN, THEN WITHIN AN HOUR THEY CALLED ME BACK WITH AN ACCEPTABLE ESTIMATE, GAVE THEM THE OK TO FIX IT, THEY CALLED ME BACK THE VERY NEXT DAY TO TELL ME IT WAS READY.....I HAVE HAD MY TV BACK FOR FOUR WEEKS NOW, AND IT HAS BEEN WORKING LIKE A CHARM.... I AM VERY HAPPY WITH THE WORK THEY DID, AND VERY HAPPY WITH THE FIRST CLASS SERVICE I RECEIVED.....THANK YOU S&J ELECTRONICS... I SURE WILL RECOMMEND THEM......
I took my LG 75 in for repair, they charged me only $25.00 as a diagnostic fee, where every one else charges $50.00 and up ( I called around trust me) I was pleased to have gotten a very reasonable estimate in a couple of hours...I gave them the OK, 2 days later it was ready..I will be spreading the ward around....thank you S&J Electronics
I thought my Mitsubishi tv was not worth repairing till I spoke to Marvin @ S&J electronics., I scheduled a service call he came out the same day, gave an estimated, then he took what needed to be fixed out of the TV, then brought it back the next day, got everything installed, and it is working beautifully, I am very happy.... Give Marvin a call he will take care of you, I sure recommend S&J electronics
Very good service, very good at what they do, very professional, they fixed my Sony TV the same day I took it in, and got it back in a better shape than the way I had it... They know what they are doing... Thank you S & j Electronics.. I will recommend this company to all of my friends
I thoght fixing my tv was not going to be worth it, till I came into S & J and spoke to Marvin, and he sure proved me wrong, for the price he had given me to fixed my TV .... and I am galad that he did... noe my 70 inch samsung TV is back in my home looking beaatifull, like it always had.....thank you S&J electronics
S&J is the best. They fixed my sharp TV in no time, I was told they would finish it in 3 to 4 days, but they finished it in two, with perfection, I was happily surprised and pleased. I was glad to have my TV back working like it always had I sure am going to recommend them to all of my friends....thank you S&J
My kids spilled water on my laptop, so I was not able to use it any more, not even turn it on, but I had a lot of information on it that I have to have. I called some computer companies, and they gave me some prices out of this world for per GB that I had, I decided to call S&J, they asked me a few questions, and they gave me a price on the phone for getting the job don, and it was sooooooo much less than those other guys... I took it in, and they got everything transferred for me to an external hard drive that I provided them...I tell you what, I could not have been any happier with the result....thank you Marvin...
I did not have time to take my TV in for repair, so i sent it with my wife, and when she got there, she was pleased to find out she had to do nothing to unload it, two guys came out and took it in, my wife was very pleased, the same day they called me with an estimate, which was much less than I was expecting, gave the OK, and the very next day it was ready, my wife was happy again to see the guys very professionally loading the TV in here car (it is a big TV ) the TV has been working great since I got it back a week ago, thank you S&J, I will be spreading the good word
I took my 60 inch LG TV in for repair, and that was my first time ever to have my TV repaired...I droped it off, and with in an hour I got a phone call w/ an estimate, which was very much acceptable, I gave marvin the OK, then the very next day, I got my TV back all fixed, and working great.... I am very impressed, and satisfied with the service that was provided.... thank you S&J Electronics
They fixed my overhead projector as quickly as I needed it. For a very reasonable price and they did a very good job. Im a very happy customer
Thank you S & J Electronics for the good service, and ajob well don.... I will Tell all of my friends about the good experience I have had... one more time, THANK YOU.. I AM A HAPPY CUSTOMER
I took my LG tv to another place which I Was very disappointed with., A friend of mine told me about S & J Electronic and I am glad that he did, they fixed my LG Tv fast and for a very reasonable price.... l have had my TV back in my house for a month now,,and woking beautifully.... I am very pleased with the service, and the price.... I will sure recommend them to all my friends
My TV went out after a lightning strike. I dropped off my TV at S&J, described the incident and, based on my research, noted that the power supply had probably blown. After more than a month repairing my TV, these guys told me it was unrepairable and that they would gladly dispose of it for me. I refused and went to pick it up. The manager called me in route to offer to buy my TV from me for $40, despite the screen alone being worth more than $1000. I refused once more and, on a hunch, had another repair shop take a peek. They confirmed the power supply was out and repaired it in three days. On the surface, this company is a poor excuse for a service organization. If I were a paranoid person, I would say that this was a deliberate attempt to lie to me, buy my easily fixable TV, and resell it at a huge profit. I would pass on this TV repair shop for one more reputable or be prepared to be ripped off.
Do not go here!! I dropped my camera off to be repaired 2 months ago. Paid the $25 to have them look at it. Every week when I called it was the same story we havent got the part in yet. He promised to call me as soon as it came in. After 2 months passed I went in there & he apologized for not calling, said he got the part in & it will take him an hour to fix it and it will cost me $100. Said he will call when hes done. Not once did he ever call me the whole time he had my camera. Two days later I went up there to get my camera and he said the part wont fix my camera & hell let his buddy look at it but will cost more money. I took my broken camera home. This place needs to be shut down.
MY MITSUBISHI DLP TV WENT OUT, I CALLED AROUND TO GET AN IDEA AS FAR AS WHAT IT WOULD COST, AFTER I CALLED A FEW COMPANIES, I DECIDED TO GIVE MY BUSINESS TO S&J ELECTRONICS, AND I WAS GLAD THAT I DID, THEY WERE HONEST, FAST, FAIR, PROFESSIONAL. AND MOST OF ALL DEPENDABLE ....I SURE WILL REFER MY FRIENDS TO S&J.... THANK YOU FOR A JOB WELL DONE
Best service best prices. They fixed my LG TV faster than they promised and it is back in in my home in a perfect shape like I always had it thank you S and J Electronics
My Samsung plasma TV witch was hanging on the wall, stopped coming on. I could not bring it down my self, I called S&J Electronics, they came out gave me an estimate which was super reasonable, they took it down from the wall without any extra charge, took it to their shop, fixed it the next day, delivered it back and put it back on the wall for me, just like I had it.... I think I can not ask for any better than that, and that is what I call good service....
I was debating whether or not to fix my Samsung big screen TV. Till I got an estimate from S&J, and that really helped me make up my mind and fix it... they provided me with very good and dependable service . I sure would recommend them to my friends
I called S & J Electronics after I had a very bad experience with another repair company, to give me an estimate on repairing my LG TV, they came out the same day I was given a very reasonable estimate, they took it to their shop, and brought it back the very next day already fixed.. I am very very happy, I will sure recommend them to all of my friends
My surround sound in my media room went out, I called the authorized service center for he brand I have to get it serviced, and they had given me some crazy price to just diagnose it, then their labor price was off the wall, it is crazy. I decided to call around and S & J Electronics was the second company that I called, they charged me only $25.00 to tell me what was wrong with it, and they took it off the total repair after the job was done...you would not belive how happy I was at the end, not only that, I had some deffeculty getting everything hocked back up at home, I called them back to ask them if they can help, they came to my home, hooked everything up like I had it before for a very reasonable price....I honestly me, or anyone else could not ask for any better service that that....THANK YOU S & J Electronics. I sure will be spreading the good ward around .
They are the best, so far I have used S&J Electronics three times on my electronics needs, after I was using another company...S&J Electronics has really exceeded my expectation...they are honest, fair, and they do a good job...I am very happy...thank you S&J Electronics, I sure will recommend them to every one....
This people can fix anything, try them out, I was very pleased with their service, and the job they did for me, very professional, Curtis, and fast, I sure will recommend them to friends
I have used S&J services for a long time, they have always been up to my expectation, and did a great job...they just fixed my pazma TV, and it is working great...thank you.... thank you... thank you S&J Electronics...
They are fare and the do a very good job. I sure will recommend them to all of my friends
We googled to find a repair serv in our area. The service man explain what was needed and how long it would take. He ended up having to order an additional part that took a day or 2 longer but we were pleased with the comm. and time it took. The tv works great and he was friendly. Well recommend his shop.
Very happy customer. Repair man came and picked up my TV and fixed it for me and delivered it back when they were done.
They will rip you off! Beware of this guy and this company! I paid over $300 for my flat screen to be repaired and less than 1 year the TV now has the same problem and wont work at all. The part that was broken and needed to be replaced was replaced with a used part that was taken out of another TV. Obviously this is why the TV failed a second time. I have tried communicating with the owner in regards to my issue and was hoping for a solution from them that would not cost me another $300, but before I could come to any reconciliation the guy just wanted to argue with me and tell me that it is my fault because I agreed to their 60 day warrenty.I am a business owner and understand the importance of customer service. I have never received such poor service from a company or individual before, especially at $300! Please do not go to this company as they will rip you off. I wouldnt even recommend repairing an TV remote with this guy.
The owner Marvin is the best guy to deal with, he is honest and very knowledgeable, he came out to my home to check out my Samsung plasma TV that i was having trouble with, he explained everything to me in details, and gave me a fair price to fix it, he took it to his shop, and two days later my TV was fixed, and back in my home.... thank you Marvin, and thank you S&J Electronics..
I had a broken 72 inch LCD TV, and I thought TVs are not fixable any more until I called S & J Electronics and the convinced me otherwise, they fixed my TV for me for a very reasonable price and they saved me from spending a lots of money on having to buy a new TV, (so I thought) my TV now is working great.. thank you S&J for your help....
I had a problem with my 92 inch misubishi DLP TV, which I did not want to get red of, I calld a couple of copmpanies, they refused to work on it, I called S&J Electronics, and they were the best, they work on everything... they came to my home and they fixed it on the spot for me... I was so pleased, and sooooo disappointed in those other companies.....now I know who to call if I have any TV problem... thank you S&J.....
Best Service, Best prices, ever, they have fixed my Panasonic plasma Tv in no time, and it has been working like a charm...I am a very happy customer.. I will sure tell all of my friends to us their service...
I am happy with the service I have received, they did a very good job on fixing my projector for a reasonable price, I sure will recommend them to others...
They fixed my Samsung 68 inch plasma TV fast at a very fair price, I called them Tuesday, came the same day gave me an estimate at home, they took it to their shop after I gave the OK, and they brought it back the next day all fixed, I call that a good service....thank you
Very curret, very professional, reasonable prices, fast turn around, he does what he says he is going to do, great service, I am very happy
This guy charged me $400 to fix a T.V. Returned my T.V. back in the same condition I gave it to him. Tried telling me there was nothing wrong and that the problem was fixed. Took my t.v. back and told me once a week that he ordered the part and it would be there Friday and would call. Finally I decided to ask for a refund and my t.v. back and he told me that he would have it ready the following day. Was not there the following day and told me Monday. Finally got his associate to give me my t.v. but the guy refused to give me any money back. Had to go to my bank to have it taken care of.
Very resnabl price fast and dependable. Thank you
HONEST, DEPENDABLE, AND FAST SERVICE, THANK YOU S & J ELECTRONICS
Best service ever, thank you S & J electronics
This place is a rip off and not worth a 1 star rating. We spent over $400 for them to repair our TV. In just 7 days past the warranty, the same issue happened again. I suspect they are using used parts rather than new parts that you pay for.
Just dont, theres a big hole behind my house that we can throw your tv in, it would be about the same as taking it to this place