user
Bicycle Village
5675 Bay Rd, Saginaw, MI 48604, United States
Appearance
Bicycle Village

Comments
Sa
Review №1

Great local shop for purchasing and repairing bikes. Staff were friendly and helpful!

Jr
Review №2

Very polite and helpful people would recommend going

Be
Review №3

On our way up north we needed a quick bike repair, arrived 30 minutes before closing and the repair was done in 20! Super friendly and very reasonably priced!!!

Ch
Review №4

Great place to get your bike fixed! Fred Bauer, the owner, treated me super great! I had a problem with my bike and he knew exactly what the issue was, and helped with a couple extra issues it was having. All together, it was super well done and very quick! I would personally recommend Bicycle Village for the knowledge Fred had, and the passion he has for what he does!

Ro
Review №5

For many years Bicycle Village has been the place to go in Saginaw MI. for everything related to Bicycles. Over the years I have bought bicycles and even a unicycle from Bicycle Village and never been disappointed. Always friendly people working there with a love and deep wealth of knowledge about bicycles and cycling, that’s why I keep coming back.This past month I again had the need for a bicycle shop, this time for a major tune up and repairs on an old classic road bike. Went in with my bike and talked with Fred Bauer, I found out was the owner. He looked over my bike and asked me lots of questions, after evaluating & listening he gave his suggestions on what he recommended for the tune-up and repairs. Then he gave me an estimated cost and timetable. Again, great service at Bicycle Village completed repairs faster than predicted and came in at a reasonable price. Wow I can not ever remember this bike riding so well, it may be better then when it was bought new.Just wanted to thank the team at Bicycle Village. I highly recommend Bicycle Village for service and sales!

Ch
Review №6

Bicycle Village and their staff are great. I went in not knowing exactly what I was looking for. Fred picked out two bikes that he thought would be a good fit for me. I chose the vintage Schwinn and have not been disappointed. The bike is in excellent condition and rides great. I will definitely be going back to Bicycle Village for all of my future bike and accessory needs.

St
Review №7

Just genuine nice folks. Straight shooters. Recommend them to all.

to
Review №8

Excellent service and help choosing the right bike that fits you.

Jo
Review №9

Awesome shop. I came in right at the end of business, and they still helped me out and Vince even aired up four different bikes for me to try. The prices are very reasonable too. Would definitely recommend!

Am
Review №10

I cant say enough good things about the service I received recently. I initially visited a bike shop down the road that also sells vacuums. They gave me the run around when I asked questions. The guy at Bicycle Village was AMAZING! He explained in detail and with tricks of the trade how to fix my bike even though I had bought the part from the first guy. I ended up taking my broken part to him and he determined it wasnt fixable, added a housing to the part I bought from the other guy and we were out the door for under 10 bucks. Bicycle Village has gained a customer for life. The knowledge and service there are superb!

sc
Review №11

I went in Saturday because I needed a new tire and tube..i was told a tire was $16. He insisted I didnt pay first as I went for my wallet. I figured $32 plus the tube cost. My mom went to pick it up today and was charged $87.. very old bike only paid $30 for it. The chain wasnt even on it when we got it back and it was rusty.. for $87 something more could have been done to it. Rip off! I am highly disappointed!

Ma
Review №12

I have bought several bikes and accessories from these guys. Always a pleasure. Helpful and knowledgeable staff answer all my questions that I have. Fred and Vince are great to deal with.

JO
Review №13

Extremely professional. They let me try my do exercise bike prior to purchasing. For the smallest charge they delivered and set it up. They were extremely helpful. Visit and talk to the owner 👏👊

Je
Review №14

Great service every time I go there. They aren’t cliquey like another local shop I’ve visited. I didn’t even spend much but they treat me great.

Sa
Review №15

Fred and his team are great! They are honest and wontt push you to purchase a new bike although Ive purchased several for myself and grandsons. I trust their advice and they continue to service my classic bicycle a 1973 Schwinn SuperSport, without their help I doubt I would still enjoy riding it.

Za
Review №16

I went in to get a seat clamp they installed it and adjusted the tilt of my seat for free and gave me a drink for free really good workers there

Fr
Review №17

I purchased a Schwinn Airdyne Pro - indoor cycle. They personally delivered and assembled the bike! Outstanding, timely service! Great indoor workout equipment and equally great service! Would highly recommend buying from Bicycle Village!

Mi
Review №18

Nothing but helpful and courteous. A great place for casual cyclists to feel comfortable.

Ca
Review №19

Wonderful place to do business with! We’ve brought many bikes from Fred. Great guy! Highly recommended for purchasing from and repairing or doing adjustments when needed. 👍🙌👍

Ar
Review №20

Good customer service

J
Review №21

Rude, disorganized, no pricing on anything means the prices are arbitrary - theyll try to rip you off if they smell weakness. Not sure how they survive. The university I guess, and being the only shop in town. These guys deserve proper competition.

De
Review №22

Really enjoy dropping off a bike and knowing it will be returned in much better shape than it was dropped off.When the child rides the repaired bike and his response is, it rides like its onrails, I know theyve done a really good job. Thanks for great customerservice even if the bike wasnt purchased there.

Pe
Review №23

Great place. Awesome service and sales 👌

It
Review №24

Great service, priced right, highly suggested

Je
Review №25

My first time at Bicycle Village was last week. Im still pretty new to bicycles. I did some quick research into shops in Flint and Saginaw beforehand. I just knew I didnt want to go back to Assenmachers (CS is lacking). I wanted to find a place that was friendly, honest, and competent, so I took my bike in for a derailleur adjustment to feel it out. Ill be stopping in soon to check out bicycles for my next purchase! Thanks!

Br
Review №26

They’re by far the best bike shop in saginaw and i can contest to that. I was looking for a replacement hanger and deraileur. The shop with the vacuums literally said go see what you can find on google and come back. Terrible customer service and they didn’t care about me. I went to bicycle village and they took me in as one of their own. They found and installed the Hanger for me and deraileur for $25 labor. And for free they straightened my rear brake rotate, rear, rim, aired up my tires, and applied chain lube. Absolutely for free. I was completely astonished by them and told them how much i appreciated it and they told me customer service is their number one. They take pride in their work. I was so happy i even left them a $10 tip. Don’t waste your time anywhere else. Go straight to bicycle village. The amount of products they have in stock is very impressive. 15/10 rating. There’s zero bad you could say about them!

M
Review №27

I was told by several people that this is the place to go for a new mountain bike. My wife and I were in the market for new bikes and had visited other shops in town with the same result. Nobody had a bike big enough to fit me (I have long legs) and they always wanted to sell my wife something that looked pretty but is non functional. ( junk derailleurs, no disk breaks, etc.) We worked with Fred and were very impressed with his inventory, knowledge, and willingness to go the extra mile to be sure we were buying something that would actually work for us. Since our initial purchase we have had the pleasure of working with all of the staff at Bicycle Village and I can now say that I am one of the many people recommending them to friends and family.

Br
Review №28

Awesome staff!!! I have purchased three bikes and accessories and am very happy with staff, service and products! This is the place to go if you need any service on your current bikes or in the market for a new/used bike. The staff goes out of their way to make sure you’re a happy customer!!!

Le
Review №29

Ive known Fred for 15 years and his enthusiasm about Cycling is infectious. Stopped in Saturday and he turned me on to a software for Training that is really great. Felt carbon frames are incredible and if your looking for Carbon check them out. Jim K

ba
Review №30

Great Service! Saved my ride with a quick repair. When it came time for a new bike, Fred went out of his way to make sure I had the right bike for me and even helped me customize it to fit me.

Bi
Review №31

Favorite bike shop in Saginaw. Knowledgeable and trustworthy!

Da
Review №32

Bicycle Village went way above and beyond to make sure I found the bike exactly for me. They went so far to suggest that I check out other stores in our area to make sure I found the bike best fit for me. After visiting four stores and trying several bikes, I ended up finding the perfect fit at Bicycle Village. The sales person was never pushy and their technical personal were very knowledgeable and helpful. I would recommend Bicycle Village to anyone looking for a quality product with exceptional service at a fair price.

Kr
Review №33

Just bought bikes for my hubby & Me yesterday. The owner was excellent! VERY knowledgeable, helpful & courteous (even stayed late to help us, which we very much appreciated!). Great selection & competitively priced (even compared to sports goods stores). Will certainly come back here when its time for a big boy bike for our son!

Ja
Review №34

One of the best bike shops Ive ever been to. friendly and kind the guy working there let me try many bikes and found the one that fit best for my size and body type. after I found the bike I liked he lowered the price down to something affordable for my income. Im very happy with my bike its very made well and has good components to it.

Ka
Review №35

Fred was incredibly helpful and really knows his stuff! We loved that he wasnt about selling the highest price bike but the one that you really loved. Great place and we will be back!

Er
Review №36

Awesome place to go for a bike!!! Came in and Fred sized me up to a bike that fits me perfectly. I even was able to buy parts from them and they explained how to put it on, and even tuned it when I couldnt get it going the correct way! This is the only place I will go from now on for all my biking needs!

Jo
Review №37

Great people, my wife and I were looking for bikes and with me being in the Dr business he made us feel like finding the right fit for a bike mattered just as much as a vehicle. From then on this place has been second to none with customer service and satisfaction. Took my aunts bike there for it to get looked at and they made it like new. Great people and I would recommend them to anyone!!!

Ni
Review №38

I recently went bike shopping. I didnt know what style I wanted or what I was looking for.Kaitlyn was a huge help in finding me a bike that I love! Their repair team is awesome as well! We will continue to be loyal to this business.

RJ
Review №39

My wife and I decided we wanted to get bicycles to get back into shape. Im 66 and she is 50. They went ABOVE and beyond to get us both setup with bikes in our budget, and to fit out odd sizes. Purchased BMX bikes here back 10+ years ago and they havent changed a bit. This is a great business with great people working there and ownership.

Mi
Review №40

Fred and his staff are great. You cannot find customer service like Bicycle Village anywhere else. Definitely check them out.

Ke
Review №41

Fred is the best!! I recently went there to get last minute help with a bicycle project my son was working on. He was trying to remove the crank arm, but couldn’t because a special tool is required for that. We called Bicycle Village to see if they could help. Fred said to bring it in. Within a matter of minutes, he had it off! He really saved the day & couldn’t have been nicer!! We’ll definitely be going there again for any of our bicycle needs. I would recommend this place to anyone!! Thanks again Fred!!

Ty
Review №42

My wife and I love Bicycle village. It is our go-to place for all our biking needs. I bought my bike and helmet from them and will be going back soon for some upgrades as I get more serious about TRIs. The whole staff is very helpful and knows their stuff.

do
Review №43

Excellent, helpful service, willing to help in any way they can. Very patient with me as I decided what kind of a bike I wanted. Recommend for anyone who is lookong for a bike. I ended up with exactly the bike I wanted!

Ju
Review №44

I bought my bike here years ago and they remember who I am remember the bike I bought and everything! They are so helpful with figuring out your needs and what you really want. I will not go to any other bike shop!

WI
Review №45

Owner Fred, in addition to being knowledgeable in all things bicycle, is the most accommodating person I have had the pleasure to deal with in the industry. I recommend this place for any cyclist wanting to get great service!!

Co
Review №46

Great place. Good prices on new & used bikes. Excellent repair services as well.

Br
Review №47

Fred, Vince and staff are top notch! We wouldnt trust anyone else with our repairs or bicycle purchases. Wonderful and helpful, and a great selection!

Cr
Review №48

Friendly people, fantastic service. Would recommend to any one.

Ri
Review №49

Always customer focused. Always helpful information. Great products and friendly staff.

13
Review №50

Ive purchased a few bicycles from Fred and Vince. My favorite part of Bicycle Village is the great people and huge selection of bicycles.

Le
Review №51

Took my son in for his first real MT Bike. Staff is excellent. Fred is great. Couldnt get my boy off his new Diamond Back for hours! Ive been cycling for 30+ years and new to MI. I think I just found my new shop.

Ka
Review №52

Great and friendly service! Fred is always willing to help as well as go the extra mile when it comes to customer service!

Br
Review №53

Great shop! Good people and excellent service.

Da
Review №54

The guys working there were able to fix me up with the parts I was looking for and at a really good price. They answered a few of my questions, too! I write this especially because of some negative reviews Ive read elsewhere on the internet. Whether theyre true or not I cant say, but my experience was great!

Do
Review №55

Vary nice place if ur a people person

Ru
Review №56

Very knowledgeable courteous and willing to go the extra mile to make sure customer is satisfied. They are second to none.

Ch
Review №57

Bicycle Village continues to have a very friendly and a very helpful staff at their shop. And they consistently have a great selection to choose from.

Ke
Review №58

Great service, can work on any bike. Brought a wreck back to life.

Ma
Review №59

Great bike shop. Service is excellent!!

Ja
Review №60

Fred is awesome! Highly recommend bicycle village and look forward to doing buissness in the future.

Ke
Review №61

Had them assemble a bike for me. Did a great job. Knowledgeable and helpful.

Ja
Review №62

I ordered Panier Bags. They arrived promptly and they had great pricing. Great Service

Wi
Review №63

I rented a fine gravel bike from them! They gave me excellent customer service!!

To
Review №64

Bicycle Village runs an excellent shop and I continue to recommend them to friends and family. My son bought a bike from Bicycle Village and took it from Virginia to Oregon.

Pe
Review №65

Very pleasant and upfront explanation of the repairs needed.

Et
Review №66

They have great selections of bikes to choose from ... i just recently got my new 3 wheel bike and i love it ... great store

Ja
Review №67

Bicycle village truely cares about making peoples biking experience the best possible no matter what. They dont hesitate to fix any bike regardless if it was purchased from them. Today they made my 7 year olds Birthday complete by fixing his bike that other shops held for 4 days then said that the bike was unfixable. Maybe they should stick with horses as their name implies!The staff at bicycle village had same unfixable bike for 45 minutes & fixed it better than perfect!!!You Rock Bicycle Village & your Customer Service is outstanding, making the difference every time!Thank You!

Li
Review №68

Excellent knowledgeable service and sales.

Ma
Review №69

Friendly and quick! perfect service

Mi
Review №70

Fred was great to work with

Li
Review №71

Had my bike in for a tune up, they did a nice job! Very friendly and helpful getting bike in and out of my vehicle.

Ch
Review №72

Great service and very knowledgeable. Been there a few times for repairs.

Sh
Review №73

Excellent service!! Staff is so friendly and helpful!!

Je
Review №74

Great customer service!!

Je
Review №75

Best bicycle shop in town!

St
Review №76

I could not even imagine getting better service than here.

Ca
Review №77

FIVE STARS!

Information
13 Photos
77 Comments
4.9 Rating
  • Address:5675 Bay Rd, Saginaw, MI 48604, United States
  • Site:http://bicyclevillagesaginawvalley.com/
  • Phone:+1 989-792-8121
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Exercise equipment store
  • Used bicycle shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations