Called them literally when they open at 9:01 and they were quick to pick up the phone. Within 5 mins I was heading there to get my screen replaced and they got it done very quick. I was in and out and coukdnt be happier.

Extremely professional and kind employees who go above and beyond to make your experience incredible! my phone was broken over a year and they fixed it in under 30 minutes and now i am beyond happy. words cannot describe this experience if you need your phone fixed come here first! reasonable prices and an amazing place!

Great store with work done to perfection. Highly recommend!

You call and ask questions about product availability. Guy, guessing the owner, talking fast on the phone. That was an indication that he was thinking about the sell, and not what I was describing to him. The customer. I drove almost half an hour for nothing. Can’t listen when you’re talking too much.

Weve used CPR on a few occasions for computer repair and they always provide great service and are straight forward with how we should proceed. I recommend them to anyone with a small business that needs computer support.

I went to get my Samsung Galaxy A70 fixed a while back and the service is always speedy.They called me the next day to pick it up because they had to order a part.Sometimes they can fix it and have it back to you the same day. I highly recommend this place.

I’ve had an amazing experience. Good customer service my phone was fixed so fast and they have good prices.

Compared to other places I called, CPR was able to quote me a VERY affordable price and the quality of work was great and I was in and out in about 15-20 minutes!

I had a very good experience, they were very knowledgeable and helpful, would definitely go back.

Great place. Fast. Excellent customer service, they answered every question I had. They were very professional. They repaired my phone (note 10 plus) with original Samsung parts in a timely manner. Thank you CPR Cell Phone Repair. I highly recommend this place if your looking for phone repair.

These people went above and beyond to help me. I was told by my service carrier that my phone was to damaged to be able to retrieve any of its data The IFixuBreak repair shop never would he plug it in to try. My phone had very important information on it that I needed to give to the Tarrant County criminal Investigator for the Insurance fraud case relating to my home. CPR they retrieved everything on my old phone. I cant even begin to thank them enough. I will never go anywhere else.

Front desk person (Hispanic guy) was so rude and completely unprofessional. They overcharged so much and couldn’t even fix my phone. Wasted my time.

We brought our daughters tablet in for a look to see what was wrong. Within the hour we had the diagnosis and ETA on time it would take to repair. When needed part was delayed during shipment they gave us a quick phone call. This is the 3rd time we have used this store and will recommend for all digital repairs.

Absolutely top notch service and friendly too. I had a busted HDMI port on my sons Xbox. After visiting 3 other repair shops that would not do the work or wanted to charge a ridiculous amount with a 50/50 chance of repair working I called these guys. They said sure thing we can fix it and at a very reasonable price too. I dropped it off at noon and they called me to let me know it was ready to be picked up at 6pm. Xbox back in action! Sons happy, wallets happy, I couldnt ask for more professional top notch electronic repair service.

Buyer BEWARE!When I went in, I wanted to buy a MacBook Pro, they showed me their collection of fully specked out MacBooks (they have no basic computers, just the super expensive upgraded versions, that barely anyone in the world needs that kind of power) so basically, this part of the review is basically me saying, please expand your selection, don’t just have the fully upgraded MacBooks but also have the basic ones for the regular people out here who don’t really need that Intel Core i9 processor with 32GB of ram, they do offer financing on these, but let’s be frank, it comes with super expensive fees that when I found out about it, I paid it off immediately. You basically are renting the device that you buy, and make payments on it at an exaggerated interest rate, you’d be better off applying for a 0% interest credit card and paying that off over time or just using your credit card in general.Now to the second part of my review, THIS PLACE DOES NOT ACCEPT RETURNS!!! If you buy something from here, MAKE SURE YOU LIKE THE PRODUCT AND YOU ACTUALLY ARE 100% NOT GOING TO RETURN IT, there is one person who is extremely nice at this location and actually allows you to exchange it if you don’t like it, but other than that, they are told by upper management that NO RETURNS ARE ALLOWED FOR ANY REASON, even if the product is defective, they are told only an exchange is allowed, which I ended up having to pay nearly $300 extra on top of the value of the value of the MacBook Air, since it’s $999 on apples website, but this place sells it for $1349, which is a terrible upsell, this place is making lots of money off of these types of sales, so the fact they can’t do exchanges or returns is ridiculous and disappointing. The excuse they gave me is that they are a small business and they can’t do returns. I’ve been to plenty of small businesses, that are SMALLER than this one, and they do returns and exchanges within 14 days. Super super disappointed. I hope this review helps another buyer avoid the surprise.

DO NOT GO HERE!!! I was a customer of this place for 2 years & brought 2 phones for screen repair multiple times and everytime that I bring it in they look at the phone & ask “who did this replacement because it’s a cheap screen & terrible quality”. I tell them THEY did & they just act like they didn’t say anything. The last time I got a screen “fixed” it lasted 2 days before it started malfunctioning & when I took it up there they said that they weren’t gonna fix it because I “damaged it” even though it had a brand new screen protector & case with no scratches or anything. The owner even came out & started being very aggressive towards me & even threatened to call the cops because he couldn’t give me a straight answer.

Knowledgeable staff guided me to correct repair decisions and products.

I called CPR to get my phone repaired. They said they had the right screen for it. Well, they didnt. But they had already disassembled it. So I had to buy a new phone AND pay for the new screen for the old one so I could get the data off of it. However, they did do a good job at putting the new screen on.

I highly recommend this company! Norvin is very knowledgeable and patient. Their prices and service is competitively priced and turn around is very quick.Many of the computer things youd buy on Amazon or Best Buy are available here.Support local small owned businesses!

Great service, fixed my screen for $119!!

Excellent!!!! Fixed my shattered phone with valuable photos in 1 hour & reasonable $.

I cannot say enough great things about this place! I have an older phone that i am accustomed to and didnt want to buy a new phone. The charging port was not working. Took it here and 3 hours later it is like new! Thank you for the awesome price, super quick turn around and outstanding service!

Apple watch works great! Great service.

Everyone in the store made it their priority to help me get my macbook fixed! They were fast and the repair made my macbook BRAND NEW! I will continue to come pack for my electronic repairs!

I am so grateful to have found CPR! Excellent service, friendly staff, and exceptional pricing. I had my IPad repaired in no time. CPR will definitely be my GO TO for future issues

Fast service and great prices.

Employee wanted to get a attitude when I didnt want to use them. Left marks and scratches on my xbox.

The service was great, the price to fix my iPhone screen was cheaper than the damn Apple Store, and it was done in 35-45 minutes. No complaints whatsoever and I will be sending anyone I know with phone issues to them first before having to go through the hell of getting a manufacturer to help you in any way.... couldnt have been more pleased!

Technician I worked with was professional and good customer service skills. It took 3 days to fix my laptop. It looks great and is second time I am using them.

This shop is amazing. My second visit after a repair on a Samsung phone. This time, new phone but no real help from Samsung...so CPR went above and beyond, tested a new screen on current phone, turns out, its a hardware issue and phone has to go back to factory...these guys tested it fully without letting me pay and only to come right back...they made sure of the problem...but it wasnt a fix that could be done in the store given the warranty. But for a very small fee for time, they saved me a lot of hassle. I will be back for any repairs in the future.

They fixed my screen quick and it looks great!

Great service and friendly personnel......... Fixed my computer problem fast ....... Thanks.

Very nice and polite staff

Cracked my brand new iPad pro’s screen (died inside) and they were able to get the part and repair it the very next day. Great work and honest answers. Definitely would recommend.

Simply the best at what they do, fast and proficient.

I had my laptop and iPad run over. I stopped in asking what it would cost and how long to fix both and expecting the worse. The cost to fix both was very reasonable and they fixed my laptop in about 10min. The iPad about a day. They have items in stock, they stay open late for you, and have amazing service and turn around time. I wont take my electronics anywhere else.

The second attendant that came to help was nice unlike the first. They going lay had the personality of a rock and didnt seem interested in helping me.

The customer service here is amazing. Brought my daughter’s iPhone X in with an issue and they had it repaired good as new in less than an hour.

CPR Cell Phone Repair Saginaw is great! Fast service and done right. They use refurb iPhone glass for screen replacement on iPhones so the phone is back to factory fresh on the display. The last place we used had used 3rd party glass and it only last a few months. Highly recommend.

I got a great customer experience. Norvin got my phone issues fixed in no time. He is very kind and friendly.

In/out in less than 24 hrs. for battery replacement in LG G6 android. With having battery overnighted.Thanks you

Called to make sure they had my iPhone battery before I arrived and they said they had one left. I advised them to hold it for me and I was on my way. I arrived and they replaced my battery and had it back to me in an hour (on a Saturday).

Asked staff to fix my unlocked phone for AT&T network. They tried every way possible but AT&T network would not let the features be applied to my phone. Staff was very professional and courteous

Awesome team of professionals!

They were open and honest about repair. However, I had to call them for update.

I am so please with this business. The people working there are extremely helpful and polite. I consider myself a customer service expert, and these people are doing it right. Not once did I feel like they were trying to pull anything over on me. They were honest and accommodating. I needed my screen replaced for an LG V30. They got the part ordered and in the next day. My phone was fixed within 24 hours of my call and they had to order the part. Well-done. They even fixed my wifes iPhone in fewer than 30 minutes.They are also less expensive than batteries plus. By $30. That is significant.Keep up the amazing work you guys.

They were very professional and fast repairs to my computer.

Top service fix anything

Everyone was extremely polite, professional, and very helpful!Will definitely be recommending this location!Thank You guys😊

Very good service

I was in and out in 35 minutes. Will be c9ming back again

I just had my phone fixed there. I have a galaxy 10 and they lucky had the part in stock. Its from the Samsung warehouse to so definitely quality . The technician gave me a year warranty on the screen as well..it was a little pricy but I did call around first and they were the best for the money for sure. Others didnt offer a warranty or if they did . It was only a few months. I am super happy with their job and my phone looks brand new

These guys are awesome. Fast, friendly, professional, knowledgeable and always do a great job with reasonable prices.

Quick, clean work, and professional service! I may be just super excited that my iPhone screen is no longer shattered after dealing with the shattered screen for a few months. But either way this place made me happy today! So happy that I don’t even leave reviews, but now since my screen is clear and clean I’m doing this just to enjoy the satisfaction of using my phone without feeling like I’m in the twilight zone.

Employees are so welcoming and repaired my phone in the shortest period,I didnt expect.

Awesome service. Quick, inexpensive, and true to their word.

So helpful, I came in right before the store was closing, but the tech (his name started with an N was knowledgeable, kind, and worked fast. So grateful I could get the phone fixed so quickly!

Went in got a quick quote, left my phone for the amount of time I was told and phone was good to go when I returned. Both visits I was in and out in less than 5 minutes. Will definitely be back!

Amazing. Called in the morning to get my phone screen and battery replaced. They said they could do it within the day. I saved 70 bucks here opposed to going to best buy. Other places around had poor communications, higher rates, and longer wait times. Very pleased with the friendly and knowledgeable staff, and the awesome work they did.

They gave me simple solutions for my daughters laptop, didn’t push for extra options. It works great!

Excellent Customer service! Polite and professional. My wife cracked her I phone screen and Garret had it fixed and looking brand new in 40 minutes flat at a reasonable expense. Super impressed and will use then again for any future repairs. Top Notch!

Excellent service and quick turn around.

Top Notch Customer service from Pro-Techs, along with great work and prices! I tried to fix my cracked screen on my Samsung Galaxy S8 myself and it didnt go as planned. I called a few other places that werent great with their communication skills and would have cost more and took a day just to receive the parts. When I called here they had the parts and said to come in and would have it done within a couple of hours. It did take longer but that was because the part they had in stock had a defect and they took upon themselves to go get a good screen and still have my phone fixed ASAP. I highly recommend these guys, they do great work!

I cracked my iPhone 7 Plus screen and my phone carrier said they couldn’t fix it. They advised me to get the phone replaced because I had insurance, but I had to pay a couple hundred dollars as deductible. The guys here at ProTechs quoted me less than half of what my phone carrier did and fixed my phone within an hour. They are very friendly and offer great customer service. The repair was great quality work. I can’t even tell my phone was ever cracked. I highly recommend you give them a call before going through your phone carrier if you ever crack your phone screen. They also have great protective cases so that never happens again.

I have done business with them several times. They never disappoint!

Great place; knowledgeable techs; quick, reliable service. I’ll definitely use this place again. Thanks.

I went in to Pro-tech because my Google pixel 2 XL wouldnt charge without taking extraordinary measures. They explained the two options to me in lamens terms and suggested trying to clear the port of all debris and anything keeping the charger from making contact. Suffice to say, 10 minutes and 30$ later, my 1000k phone was up and charging like the day I brought it home. These guys saves me not only money, but also time which paid for itself. Bring your electronics here first and you wont leave unsatisfied.

First time i have used them since they changed names to CPR and I still got the same excellent service. they have done all my PC repair for the last 5 years.

Phone wasnt charging anymore. Went to this shop, where they saw me right away, and had my phone repaired in 2 hours. Friendly staff. Glad I went here. Highly recommend.

This is the best and only place to get the job done for me and my family. It should be the same for anyone that needs technical repairs. The staff are very friendly and helpful, They have the best prices of any place that you can find. Bottom line, USE THIS PLACE.

I had an awesome experience with this repair place. After getting the run around at another place, I found this repair shop in Saginaw. I was treated very nice, told what would happen, and the very next day was told that my data could be retrieved. I took my new phone in and all my data from my broken phone was transferred onto my new phone. I wished I had went here first. I now know where to go and who to recommend. Great, great service!!

Ive seen this repair shop many times and decided to try them. I called this repair shop prior to arriving to see if they could work on my note 4 since it was not powering on. Once I get there, I am the only customer. There are 2 employees in the back of which employee #1 asks employee #2 if he could handle the walk-in. Employee #2 responds no, I actually laughed thinking it was a joke. Someone ends up coming out from the back, not sure which one. He then proceeds to tell me there is a $25 diagnostics fee, of which is non refundable if they find out they cant repair it or if they can, the fee can go towards the repair. Okay, fine, no problem, your business your rules. I kindly decline service and tell the man behind the counter that Ive got a guy who will charge me $10 for a diagnostic fee and will likely go to him instead. Instead of thanking me for coming in, a polite send off, He quickly becomes cocky saying hes a certified guy, patting himself on the back blah blah blah. I respond by saying so is this other guy that Ive used before, I honestly just wanted to try this place since its closer to home. The employee continues his cockiness by saying well you get what you pay for! I was completely appalled by his behavior and would not recommend coming here. I left in disappointment by the correspondence I received while I was there. I cant speak for their actual service but they were definitely lacking in the customer service fields.

They just fixed my Galaxy Note for about $50 less than everyone else. Fast and accurate. Thank you!

I got my iPhone repaired here recently. Staff got the job done in a professional manner and I cant complain!

Very knowledgeable courteous and great prices

I have to say that ProTechs in Saginaw is AMAZING! Took my iPhone 6s Plus in with a shattered screen, bent frame, and the LCD was going out. Price was very reasonable and Eli took GREAT care of me and did a FANTASTIC job fixing my phone! I HIGHLY recommend these guys for all your electronic needs. Thanks again Eli, you rock man!!

My wifes laptop froze up and would not start despite numerous attempts to run repair programs. We took it to Pro-techs, and they determined that the majority of sectors in her hard drive were defective. Pro-techs replaced my wifes hard drive in less than half a day, set up her laptop exactly as she desired, and charged much less than the Geek Squad rates. Their service was very professional and friendly, we would only use them again in future for any electronic device repairs. They are the best.

I have been here before to get a phone repaired and the results were great it worked like new,i went in today with a crashed hard drive.... long story short I am a cinematographer and i was on vacation and all of the footage i had was on my laptop on the 6th day it crashed and was not even making a noise i thought it was a lost cause but with the help of Chris and the other associate I was able to get back all of the data!!!! Words cannot express how relieved and thankful i am that all of the data was recovered! I would recommend this store to anyone that needs any of these services!

Fast friendly service on my S9+ screen replacement. Nice job. They repair all kinds of electronics BTW.

Called at 1:00 pm on a Saturday to have my Moto Z2 Play screen replaced. Was done by 3:00 pm. The owner took the time to stop what he was doing and drive 45 minutes for my new screen. This was a must have repair and these guys did it like champs. Thank you. Awesome service. Bryan

Fantastic service!Product needed was in stock and replaced within an hour from my call.Speedy, affordable and professional install of a new screen to my Note 9. So thankful!! Thank you!

Very rude owner/manager. Had my MacBook Pro’s speaker fixed 7 months ago thinking I was getting a bargain, and now the speaker doesn’t work again. The employee (forgot his name) I dropped it off with was very friendly though, but the owner/manager is useless!

Really nice service and faster

I worked with Rick and Norvin and the customer service from Pro-Techs was very impressive. Not only did they repair my broken phone in short order but the communication during the process was very professional. The service and technical expertise was better then the representatives at Verizon. Highly recommend Pro-Techs for phone and computer issues.

Okay, so I never review places but Rick & Chris were wonderful! I took my iPhone 📱 in to get the screen replaced and it took about an hour if not a little less. Fast and my iPhone was like new! I bought a glass protector too and they put it in for me! Great Customer service and will definitely use them in the future! Highly RECOMMEND!

Really great, quick and helpful service. Went in with a broken laptop screen, most places quoted me $200 and week wait, I paid $140 and was in and out in not even 45 minutes with it looking like new. Definitely give these guys a call

Really great people who offer fast and friendly service!! Fixed my computer screen in a timely manner. I did not wait long at all for it to be fixed. I will definitely be returning in the future.

Professional, fast & great customer service! I highly recommend!

The best service Ive ever received! Guys were swamped and they gave superior service to each and every single person that walked in! Prices were also very fair!I will and recommend to friends and family!!

Have had my kiddos screens replaced here 4 times and they are always ready within an hour usually less! Much cheaper than a new phone or paying the 250 copay on insurance! Great staff!

Good service but the guy didn’t even tell me about the 10% off for first time customers until I brought it up to him, anyways got my phone fixed and I notice when I got home and started being on it that my screen presses the opposite of what I do rather is scrolling on typing ! Never ever again getting my phone fix here ! I didn’t have this problem before ! I should go down there and make them redo it !

Great customer service and quick turn around time

I needed a charger for my Dell laptop. They had it in stock. Very helpful, no B S...I will be back.

Great service, very friendly and helpful

Great work and great price. Had to get my laptop motherboard fixed. They had it done in a day.

I took in my galaxy 5 work phone to get what I thought would be bad news. They were very helpful I was in and out, cell is working great!!!!!! I even learned a few more really good things my cell does and has. Thank you again for the help we are definitely now return customers :)

Super knowledgeable, fast, good prices, friendly, and phone now works great! Highly recommend this place.

Not in and Reese were very knowledgeable, kind and helpful in getting my email up and running. Certainly not our 1st visit and won’t be our last. Thanks again

I think that five stars is an understatement to how I was treated. The care and concern that Mr Bill displayed was above approach. He listened to what occurred and took his time as started the process of repairing my IPhone 6. It works great and worked immediately as he was completed.

Phone headset broke off into the port of the phone. Verizon couldnt help without doing a insurance claim but they suggested I go here. The gentleman was very professional and easy to talk to while he quickly fixed my problem. He verified that everything worked then sent me in my way without paying. Not used to this in customer service but I will definitely be a return customer, charged or not.