Always a pleasure to talk with Dawn! I admit bias, but its because she is so nice. Miles was great too! Quick and easy shopping trip some chatting and catch up. Always courteous and friendly.

Great store with some of the best help I have ever received. Myles, who is an employee there, does an amazing job, and has helped get some hard to find items

Very nice customer service!

They did not have any wii games. They only sell games for newer devices. I had to go elsewhere.

I dont remember the workers name that was working but he was very knowledgeable and didnt just push unwanted stuff on me. I would recommend that store to anyone.

Good store! Nice service!

Great service

Terrible. Worst GameStop I’ve ever been in. Staff are creepy and hover over you the whole time or stare at you intently. Made me feel uncomfortable Many times to the point I leave the store. Very rude as well and will talk down to you like you don’t know anything. Will not be coming back to this GameStop ever again and I advise you to do the same. It’s a failing business for a reason!!!

Ive always enjoyed have a place to go and buy games. Its even better now that they have think geek stuff.

Overall pretty good. Very rarely do they try to sell you additional merchandise, which I cannot say for other video game stores in the area. Recommend if you want to physically get your games.

Never have my games there and they never have much on sale

Always great customer service. Definitely this is the better of the two Saginaw locations. It seems like they have a bit more product in this location.

Good

This is a really nice video game store that has a really good selection of games. The employees are so knowledgeable and they are willing to help you or answer any questions that you may have! 😀👍

Over priced used games. Do your price comparisons people. Personally Ive seen better quality used games come from private party sales. I dont understand the appeal of gamestop. Its like a junk yard for video games, but not priced fairly.

The workers here are awesome. Very helpful and always peppy. Almost can always provide 1st hand game experience. Great group!

Everyone is helpful and friendly at this store. Tone seems to make sure all is in order and his staff is really knowledgeable.

Love game stop. Staff know their way around games and game culture

Love the customer interaction love the Anthem conversation both guys really know their stuff always an exciting and fun time when I visit this location thats why I only come to this location THE STAFF IS ALWAYS PLUSH

Very friendly and helpful. Quick in and out.

Always very polite and helpful. Always have new stuff, and a great selection. I love the clearance too!

SAGINAW much better than Lapeer.

My kids love this video game store they trade they games in for new ones all the time and theyre not that expensive

If you have a chance to stop in when Donyae is working, please do so. Awesome customer service, awesome knowledge about the games and different systems. The man is good, definitely made me decide that Im going to that GameStop for now on!

The Employees at this GameStop are always very helpful and very welcoming. Dont be shy about asking questions. They are definitely happy to help.

The best staff! Theyll help you find anything and answer all your questions

Helped me out quickly. Thanks for the help

Always have a good experience everytime I go. Everyones helpful they answer your questions to the best of their ability.

Extremely knowledgeable! Very helpful!! Really good prices!!! We will Definitely be back!!

Fast, friendly, knowledgeable staff

My son loves this place. You better know how to talk gamer to understand them.

Went there on Saturday and picked up a Wii. I know a little bit about video games but not as savvy as most. I forgot the ladys name that was working but she was very helpful. It was around 5pm I believe. I asked her about the order of a series of video games and she didnt make me feel stupid instead she was very knowledgeable and helpful. She also upgraded my points account for $3 which saved me $30 some on my entire purchase. Im definitely only going to this location from now on.

Great stor and great staff

Always have a wonderful experience, my questions are always answered.

Always have great friendly knowledgeable people working for them who go the extra mile if they can

I went there a couple of months ago to get Ghostbusters, Star Trek and Star Wars Battlefront. The staff there was so nice to me, and I just dont get all the bad reviews. Now tell me, what gaming store calls another to see if the other store to see if they have the game! Hm?

Great staff, always willing to help, and super friendly. Will help you find something, even if its not at their store.

Used to love this store, but anything partially older is all order online stuff... bummed, really wanted my super Mario 3 for the weekend

The only place you need to go if you want last gen and most of next gen consoles for cheap

It was clean, friendly & helpful employees.

Always neat stuff to look at, even if you are old like me.

Tone is my favorite person to deal with. He knows his games, is always friendly & gives his honest opinion about games

I frequent this gamestop, and I dont quite understand why theres so much negativity in these reviews. The employees are very friendly, pretty standard prices for a large resell chain. Never had an issue with trading in games, purchasing products/games, and my questions were normally answered with much explanation behind them.

Very helpful and knowledgeable staff... especially for someone who knows nothing about gaming.

Pretty good store. But there is always room for improvement!

My son was looking for a headset for his PS4 system. He really wanted a wirless headset and had been saving to buy them. We learned he would have to pay over $100 to get a basic wireless headset. The staff at this location was friendly and helpful in showing him alternate wired headset options in his price range. The downside of any Game Stop from my past experiences is they offer you very little money if you want to trade in your used games or equipment and I dont like the fact that they have to get the new games from the back room. I can understand the security concerns with these items but all stores that have video games and equipment have the same concerns but they dont put things away like Game Stop does. It makes me question if the item they are selling is in fact a new item or is it a used item they took in on trade that they are passing off as a new item.

Trade deals could be better, but the store itself was nice.

Great little place to get your games and pop culture fix.

Need better prices to compete with best buy gamers club unlocked

Great prices on MTG cards, including the newest sets.

Theyve got everything you could possibly be looking for. Great friendly service

Great deals on May the 4th be with you! Thanks Game stop

Game selection is sub-par. The majority of the retail space is committed to figurines.

Good to buy games but not good to sell them to GameStop

Every single time I call Im left on hold for over 5 minutes, but when I go into the store its completely dead. Customer service sucks

Great place to reasonable games

Prices are ehhhh.they dont listen to customers

This location has the collectibles stock, and very wonderful staff!

Had gift cards I was looking for. Helpful worker (Sean)

Great, helpful, knowledgeable and friendly staff.

It was good but when I sold them black ops 3 with black ops 1 download I got $15

I had an issue with my PS4 and me not know alot about consoles and controllers i took it here. Well the nice gentleman tested everything and told me it was my contoller so he bought my controller off me (which i thought i was going to have to junk it) and got a pre owned one. Well when i got back i realized there was something stuck in my microphone slot so of course was mad. So i went back up there and this nice gentle he helped me out he out, up upgraded my controller and gave me dicount for my trouble. Everyone was super sweet and made my day.

Very knowledgeable and friendly.

Very nice staff. Very helpful

Best place to find old, new and used games for the right price.

Great place to get you cigarette needs and more

Great store everyone is so willing to help

Service was horrible .they didnt know the answer to my question so they just hung up. Upon a call back he just kept saying contact whatever system you have manufacture.

Game stop sucks pain and simple

Always great people working at this place

I got the game i want

Excellent selection, great service, good value

Very helpful, acceptable prices, and great attitudes😉💯

I am on a first name basis with most of the employees at this establishment and have been for many moons now. I am aware GameStop is renown for their shady business practices as a whole but I have never had a bad experience at this particular location. Nine times out of ten they have what I am looking for, they put up with my constant questions and bickering without annoyance and they allow me to shamelessly loiter in their store. I even broke their printer and they are still nice to me. I am also happy to report these people actally know what they are talking about when it comes to video games which is quite refreshing. Gamestop as a corporation is a festering wound about to turn septic. As one single store in Saginaw Michigan it resembles none of the negativity the GameStop name is synonymous with.

Fairly busy but excellent service

Nice staff, very helpful, and knowledgeable about products!

This is absolutely the BEST gaming store Ive ever shopped at. The employees are ridiculously friendly and will indulge you in conversation based on your gaming tastes in a positive conversation without making you feel awkward. My needs are always met when Im looking for something, and if I cant find it there, they help tell me where I can find it. Ive also explained before about pre-orders that Ive done so at Best Buy instead because of the Gamers Club there since I get a better deal. They are understanding and never rude since I got it elsewhere. In fact, due to poor service at Best Buy, I will be going to this Gamestop from now on to do all my pre-ordering or buying of any games. Ive never been rushed in the store and Ive never had to wait long. Ive seen comments in these reviews on people that call and are put on hold for 5 minutes and this is absolutely NOT TRUE. The most someone has ever been put on hold here (including myself as Ive called over a dozen times) is maybe 3 minutes. And when Im in the store and this happens, its because there are 3 or more people in line and they take priority. The ability to work with me is probably the best thing about the store. Ive been in multiple situations that have left me feeling fantastic leaving the store with my needs met either with returning something or figuring a situation out with my hardware or accessories.

Good prices on used games.

Good customer service.

They didnt even acknowledge I was there. We walked around for awhile and no one asked if they could help us.

Nice place and friendly staff, but i would reccomend getting the cheapest pre-owned games somewhere else, there prices arent good on pre-owned games in my opinion

The worst game store in Saginaw every time I call its immediately please hold for a good 5 min or longer. Then when I do goto the store its always dead and usually one worker on playing on his phone. very poor service.

Friendly knowledgeable usually a good selection

Horrible customer service. Definitely will not return to this gamestop.

I went there to go buy a ps4 and a video game they did not open on time had to wait out in damn near 0 degree temperatures for 10 minutes after they said they would be open and then when I told her that I had a ps4 on hold she took her time getting it like I was a nuisance to her and then I had the $400 in cash to pay for the ps4 she kept on trying to talk me out of it more than once like really Im trying to give you money for something you are paid to sell worst customer service ever will not be returning

This is the second game stop I have been to within 30 minutes help me I cant take anymore GameStops, my dad wont stop

They had lots of games to choose from.

Great friendly customer service

Very freindly and helpful staff

Worst store ive ever delt with for horrible customer service...I understand Christmas is coming but to be put on hold for almost 20 minutes hang up call RIGHT back and have someone THEN wanna help me kinda pisses me off.

Great store friendly staff

Excellent service & help from staff !!!

Employees act indifferently and didnt understand how there own in store puck up system worked.

Good deals on games

Friendly people good GameStop

Great customer service

Gray place for video games. Go there now!

Small store but has lots of games

Always great service

Guys knew what they were talking about I got hooked up!