My first trip to JC Penny Optical was by far the best glasses buying experience ever. Came with my two kids and purchased glasses for the entire family. Sam (the office manager) was so very helpful and provided tips and fashion advice that resonated really well with my kids (not easy given their ages- 13 and 11). A+++ I would recommend to anyone to ask for Sam when visiting the store. The prices were amazing as well (even got a birthday month discount).