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Below Zero
Puerto Rico, Ashford Ave, PR San Juan 1110
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Below Zero
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Pa
Review №1

Small place. Very crowded even with COVID restrictions. They use pagers to notify if ready. Rolls of ice cream are barely noticeable if you do not see the process. I would still come again for variety of ice cream and local details. Also had to wait about 25 min - while staff appeared barely moving and talking to each other a lot.

Ta
Review №2

Great variety of ice creams that are unique and amazing choices of flavors. Kids had a blast and we visited again the next day too. Wait time is long so better to order it online for pick up. Must try for ice cream. Due to curfew they close at 8:30pm, so order timely.

r
Review №3

One of the best smoothies Ive ever had. Great service with fresh ingredients. They also have great recommendations. The price was also very good.

Th
Review №4

Ice cream was delicious 😀. had the Oreo and my husband had a custom banana ice cream with vanilla waffles.

Ch
Review №5

I love sweets & this place was walking distance from my airbnb. The ice cream was a good consistence & creamy. Very delicious!

Da
Review №6

Ive never had rolled ice cream and I was impressed with the process. I thought the chocolate syrup could use an upgrade but oreos never disappoint.

Le
Review №7

Delicious ice cream, service isnt bad. I gave it a 3 because theres no point to taking a temp when someone isnt there to enforce if customer has a fever. they have 6 as the person limit but again not enforced

Br
Review №8

Great place. Expensive and worth it. They had make everything and the quality is great. Can get really crowded and the store is small. I highly recommend

Br
Review №9

Very cool experience. Not very expensive either. You pick your base flavor of ice cream and then get to pick 3 toppings. They make and roll the ice cream right in front of you which was really cool. Went a couple times while in the area.

Em
Review №10

Very small place and can get crowded quite easily. However the assortment of ice cream rolls are very varied. The condiments are in even bigger variety. It certainly is a unique form for ice cream

Ja
Review №11

Wish I could share video of how they made! They are 💣💥💣

Ry
Review №12

If all I had was the ice cream I would have given a 4. It was great, but not worth the 25 minute wait after I ordered. I have a three because we also got Pina colada smoothie which was watered down.

vi
Review №13

We waited 30 minutes to pick up 3 bowls of ice cream. Meantime number 20 is still there but they are serving number 25. Upon request, told to wait another 10 minutes.

Review №14

Took too long to then have one of the ice cream bad made, so we has to wait for another one. Though weve always known the place is so small, the employees were too loud and unprofessional.

Ch
Review №15

Fun rolled ice cream. A long line to place the order and about a 10 min wait for your item.

Bu
Review №16

They do not have parking, they are in a downtown area, pretty urban so you will find here street parking or paid parking, the good news here is that in PR parking is super cheap so most of the time you are better off putting your car into one of those rather than on the streets.the place is pretty small, when I say that I mean it, they have maybe 3 tables in the back and it is a corridor style place pretty small and looks crowded pretty easily.the noise of the staff beating on the ice cream on the cold plate is a bit or a lot annoying too in such a small space so I would tell you to get out of there once you get your ice cream cup.the menu is pretty straight forward, the flavors are the stuff they put on the ice cream and then you can pick 3 toppings.MACHA TEA - AMAZED! this is a underdog I must say but if you are a fan of the warm tea beverage you must have this with some coconut and condensed milk, this is a life changer ice cream, trust me.in PR ice cream is always welcome since the weather here is always great so make sure to come by, you will love it.

Le
Review №17

Good ice cream not expensive and good Quality

Ha
Review №18

Tea is so good! Will definitely come back another time!!

Dw
Review №19

Walking distance to almost everything in a lively part of the city and very delicious! Also really cool to see them make!

Y'
Review №20

My first time being in a place like this. It was nice. Although the space is very small inside. One way in and back out the same way with forming lines.

Ni
Review №21

The worst cheap boba tea I have ever tried! Not recommended at all!

Ro
Review №22

This ice cream shop is on Ashford Avenue in Puerto Rico across from the La Concha Marriott. They have all kinds of ice cream- rolled ice cream, shakes and all kinds of ice cream novelties. Its a fun place to get ice cream.

S
Review №23

I love the ice cream, I would give ice cream itself 5 stars. However, the staff gave wrong toppings, and the place is small, its hard to find space to sit and eat.

Jo
Review №24

I went here after seeing a huge line at Ben and Jerry’s and I figured I’d try something more homie and this ice cream was amazing very fresh and natural but this isn’t the best part the clerk had an Issue with the machine and could not charge me she let me have the ice cream as it was not my card but the machine that was not working. This was a very professional move I believe they will always have my business going forward also I will return tomorrow to pay themIn cash!

am
Review №25

Horrible customer service, not professional at all.

Sh
Review №26

Excelent service and great ice cream!! Loved it!

As
Review №27

Literally the best ice cream Ive ever had!

Ni
Review №28

Great ice cream!

Jo
Review №29

Delicious icecream rolls. Great flavors at a reasonable price.

Li
Review №30

Dope concept for ice-cream

Ch
Review №31

Small space, very tight in there but things moved quickly. Everything made to order. Only have 1 size cup and price, which affords you up to 3 toppings. Very good!

Li
Review №32

The best icecream.

Ma
Review №33

Absolutely wonderful! Not only was the presentation amazing, but the flavor is beyond tasty. The ice cream tastes fresh and the fruit is sweet and delicious. The customer service was excellent as well!

Ma
Review №34

We got one great ice cream and one very mediocre ice cream. We also waited 25 minutes. Very underwhelming experience.

Ju
Review №35

Is it a tiny space? Yes. Does that change anything? No.Its a show from the moment you step in the door. The staff was incredible and really put personal touches on the whole experience of making me ice cream! Tasty too!

Ni
Review №36

Amazing!!!! Must try this place. I only wish I had picked 3xs the bananas for my topping. It was so good. The price was great, service great and the ice cream was like I said AMAZING!!!!

Je
Review №37

Amazing place! All ice creams are order made with fresh fruits! Only $6.68 (tax included) for a huge delicious 3 toppings ice cream! Ice creams are so good that it is sometimes really overcrowded and you have to wait in the street! But it really worth it!

El
Review №38

Delicious ice cream. Very soft and creamy. Fast service.

Ca
Review №39

Nice place with a different approach to icecream. Quality is good though it would be better they were using higher fat milk solids... Also, it is not inexpensive given the amount. Then again, it was something different, as stated.

Da
Review №40

Love the place! Best Ice Cream!

Ka
Review №41

Cool concept... not the best ice cream but you can create some pretty cool combos

W.
Review №42

FRESH fruit and cream and made right in front of you! The best ice cream around. Less expensive than the Ben and Jerrys a couple blocks up, and way less people! Skip the others, GO HERE!!

Br
Review №43

Great green tea ice cream, love the presentation. All the employers are smiling and willing to help. Definitively I recommend this place.😀

Ad
Review №44

Was amazed at how good the ice cream was. You wont be disappointed with whatever you get.

La
Review №45

Great little spot for a cool treat in Puerto Rico. Reasonably price and multiple options. Definitely a must try.

S
Review №46

This place is small but very inviting. The staff are very nice. The ice cream is off the chain and the they are not overpriced.

pa
Review №47

I loved ice cream rolls at this place. We were walking on the streets and suddenly their board attracted me. Definitely a place to go in San Juan.

Da
Review №48

Best delicious

La
Review №49

Really good ice cream and its cool watching them preparing it in rolls! Really small space though, but all I care about is the ice cream lol.

Da
Review №50

Awesome group of young men and women working here. Everyone was having a blast dancing to the music . Plus the ice cream is spectacular. Must visit.

Ma
Review №51

Super great ice cream! So fresh and amazing customer service!!! Definitely a fav in Puerto Rico!

Od
Review №52

The ice cream is good, but the space is so small you can barely breathe

Te
Review №53

Very good and delicious ice cream and toppings.

Je
Review №54

Best rolled ice cream plenty of topping choices

Gi
Review №55

I love the ice cream roll that is made here I love the matcha matcha favor

Ja
Review №56

Nice Ice cream but is a really small store, cant fit in more than 8 or 10 customers at the same time

Na
Review №57

Best ice cream rolls I have ever taste😋

Ar
Review №58

Small, nice place, good ice cream treat! Good service!

Bj
Review №59

Great service, wonderful tasting ice cream... a must see in Condado!

J
Review №60

Best ice cream with unlimited flavors/toppings. We went four times during our trip.

Re
Review №61

Best place for ice cream rolls in san juan. Its a very small place and can be so crowded. But its worth it.

Eg
Review №62

Good Rolled Ice Cream!

Ry
Review №63

Its a rigamarole to get ice cream because theres always a long line and they take awhile to make it, but this might be the best ice cream Ive ever had. Just be prepared to wait and possibly go deaf from the loud music in here. Across the street from La Concha.

Pa
Review №64

Very good ice cream, it gets crowded and the lines are long but it’s worth it

Ke
Review №65

Great hidden-gem in Condado. A 10-min walk from the AC Condado hotel. It gets pretty busy and packed because of how small the location is but dont be fooled, its well worth it. The staff was very welcoming and attentive. You can see the start of the process from milk to ice cream. We got the oreo option and it starts off as an oreo crumbled up over the flat freezer with milk and the mashed and pounded with spatulas until they roll up your icecream into your containers. Well worth the experience! They do accept credit cards.

Al
Review №66

Best ice cream around. If you havent tried rolled up ice cream, then this is the place to stop by.

je
Review №67

Def a good place to try..

Ma
Review №68

My favorite icecream place!

Or
Review №69

Delicious, decently priced, very original, and a cool place. Slightly long wait as making each cup takes time.

Er
Review №70

I like the style of the ice cream and great attitude from the employees

vi
Review №71

Small place but great ice cream taste and concept

W
Review №72

Great experience and ice cream concept. I give 4 stars since the space is too uncomfortable.

Da
Review №73

Too much waiting in line. Needs more flavors in the menu.

Pa
Review №74

Definitely One of the Best Ice cream in Condado!

Ma
Review №75

Excelent place and service

Ed
Review №76

My favorite ice cream place, thats all! 🤤😍

Jo
Review №77

Nice ice creams, with a good variety of flavors and toppings.

To
Review №78

Great ice cream!!!

Ev
Review №79

Overrated

Ju
Review №80

Awesome service and ice cream.

Ho
Review №81

Soooo good icecream!

Mi
Review №82

Amazing & so worth the fn wait!!

Ef
Review №83

Love it. Amazing place and location.

El
Review №84

Very tasty creamy ice cream

An
Review №85

Delicious thai ice creams

Ya
Review №86

Good icecream flavors and options

Zo
Review №87

Delicious!

I
Review №88

Good!! But a small place!!

C
Review №89

Best place ever

Se
Review №90

Marvelous ice cream.

Ch
Review №91

Great ice cream, HORRIBLE customer service. Cashier was a total bully to us and to a Muslim couple.

C
Review №92

Great price, taste, and presentation

Lo
Review №93

Nice ice cream

St
Review №94

Always hit the spot

Ch
Review №95

Nice place!

Ri
Review №96

Mmmmmmm

楊竣
Review №97

Fun and yum

Na
Review №98

Good.

Ke
Review №99

Yummy

Ja
Review №100

Love it

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Puerto Rico, Ashford Ave, PR San Juan 1110
  • Site:https://belowzeropr.com/
  • Phone:+1 939-275-6990
Categories
  • Ice cream shop
Working hours
  • Monday:1–10PM
  • Tuesday:1–10PM
  • Wednesday:1–10PM
  • Thursday:1–10PM
  • Friday:1–10PM
  • Saturday:1–10PM
  • Sunday:1–10PM
Service options
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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