This place has great stuff and the staff is very friendly

I brought my girlfriend’s ring in to have a stone reset. I should have known there was a problem when I had to wait around for 20 minutes for someone to even talk to me. The store wasn’t even busy. I was the only person in there, and the clerk was nowhere to be found. They took the ring and told me they’d get back to me with a price quote. That took several days. Then, two weeks later, I had heard nothing about the status of the job. I stopped by the store, and they didn’t even know where the ring was. They said they’d find it and call me back. After four days of waiting, I called again - several times - and left multiple messages. After a couple days of this, and now my girlfriend going three weeks without her favorite ring, I finally got ahold of someone who told me that they hadn’t even sent the ring out for repair yet. They tried to play it off like “sorry, we’re in the middle of moving,” but they were literally moving into the unit next door; not across town or anything like that! I finally just went and got the broken ring back to take somewhere else. Very disorganized, unprofessional, and straight-up bad service. The least they could have done was communicate with me weeks ago, letting me know there was going to be a delay. It’s more likely, though, that they just forgot about me. They may love rocks, but they don’t seem to love customer service.Would not recommend. I’d give them zero stars if this platform would allow it.

This was a new experience for me to go to a rock shop that has SO MANY different things, rocks, crystals, a large variety of jewelry.Sharon has her bead section that is really nice. She also has an area where you can work on your things right in the store.I was looking for really small Crystal and found the perfect 5, very clear and nice quality.I will go back many times, ( unless you have most of the day to hang out) they have so much to see.I had a hard time finding it in the Marigold Center. IT IS NEXT DOOR TO STARBUCKS

I met Santos in 2018 at the Tucson Gem Show. We had a great experience and he gave me a fantastic price on indicolite tourmaline on quartz matrix piece. We had a miscommunication on a matter and Santos owned it with great integrity. He took care of us and followed through. In todays world that counted a lot with me. Santos proved to be a man of his word.

This is a cozy store with a family friendly atmosphere that does not feel pushy or pretentious. The staff are friendly and very knowledgeable about the stones they have. Worth checking out, just to see some of the geodes and opals.

A must go see. If you adore unique rock jewelry you will love it. Great class space to make your own with friends.

This store is no longer there

Came in needing some sterling silver wire for a custom order, and Santos took care of me right. Even price-matched Rio Grande.Highly recommended.