I would like to recognize Victor Aragon for all he did for me in the process of purchasing my Mazda x30. He went up and above to find me a car after the one I purchase was sold at another dealer ship. Victor is some one who can really be trusted. I recommend him highly and the Hello Mazda dealership..

Took my Car here to the service department for Oil change and normal 35K check up ✅. Their staff were really welcoming, nice, friendly. The service guy his name Fabian, he took his time to explain what its exactly my car service steps gonna be and recommend so other service. After that he show me waiting area which really nice has Tv, coffee machine, and water bottles. While Im waiting I got a text message that has a link for a video showing the process of my car service. Definitely an amazing experience.

I would give Jonas 10 stars if I could. He took the time over two afternoons to answer all my questions via text and even sent me a video of the vehicle I was interested in. No pressure, easy communication, and when I finally went in he had everything ready to go. I got a great deal on the final price and am very happy with the service. Thanks Jonas I apprecaite you!!

I was very impressed with how seamless the purchase process was, thanks to a great customer care service from Elizabeth Ruiz and Johnny. They were upfront about the deals available, and worked with me to provide deep discounts. I didnt even have to go in to the dealership! Everything was completed over the phone, and/ email, and they even delivered my car to the house!! This really helped me a lot because I was working a night shift, and I didnt need to worry about going to pick up my car. I felt that they cared enough about what I was looking for, and they went above and beyond in making sure that I got the color I wanted for that trim. I also must say that their website was easy to use, and once I emailed them, Elizabeth reached out to me promptly. I like that I was also able to ask any questions or clarify info over text. I would definitely recommend buying from this dealership again, because my needs were important to them, and for their excellent customer service. I love my Mazda Cx-5 GT premium package Soul Crystal red, shes a stunner!

Buying a car can be a long and stressful process but I have to hand it to Victor who made it as painless and simple as possible. We chatted a little over text about the car I was interested in and when drove up he was fully prepared and had the car ready for a test drive. He wasnt pushy or aggressive and helped get me a decent price and I was able to drive out a few hours later. Highly recommend Mazda of Valencia and Victor!

To say that I am disappointed in the professionalism of this dealership is an understatement. My experience was a total BAIT AND SWITCH. After inquiring about a Black Mazda 3 (Select) I was told that it had sold but that they could get another Black Select if I wanted to come in the next day. I then confirmed the current offer for the car that I wanted (via text with pictures of the offer) and specifically asked if there would be any charges for having a car transferred from another dealership to which I was told no charges. I was then contacted the next morning by the dealership asking me if I was going to come in. I confirmed that the car would be there, and me and my girlfriend took time off of work to drive from Hollywood to Valencia to make a serious effort to purchase it. Upon arrival I was told that they did not have the car for me but they had it in Red ($495 extra for color) to which they said I could test drive and that they could get a black one while we are talking about numbers. When sitting down to discuss financing or leasing Im told that my only option would be the Red car ($495 extra) unless I wanted to upgrade to a higher more expensive trim. Next Im told that I was talking to multiple people via text and not the original salesperson that I had started everything with. I ask if the price can be modified for coming in after being told that they had the car for me. Im told that they are not willing to do anything and that they dont know when or if they can locate what we agreed to and that there are cost involved to do so. I speak to the sales manager who says that he can not do anything on the price of the car but offers a free oil change like its going to make everything better. This was everything that is associated with the car salesman stereotype. They will say anything to get you in and get your money! Im upset that they wasted my time but more disappointed in their character as a franchise. I feel the need to share this on multiple social media platforms so no one else heads their thinking that they are getting what they have previously seen on-line or confirmed with their sales team.

Thank you to Will and Hello Mazda for making my used car purchase so easy, transparent, and pressure-free. Hands down the best experience Ive had at a dealership. The used car itself was in great condition—clean and drives very well. I would definitely recommend buying from here.

Victor was great! Despite a very busy Saturday, he made time to let us test drive a few cars and run the numbers on the car we decided on. Then he was understanding when we wanted to take a day to decide. When we arrived on Monday morning, he was ready with paperwork and a full gas tank. We were on the road in our new-to-us car in about 90 minutes!

I usually dont write reviews unless Im very satisfied. These ppl are truly amazing. I got my Lexus ES from them. I was a first time buyer at the time and had a hard time finding a place that could approve me with a reasonable interest rate. Fahad Mohammed the sales rep helped me a lot in finding my car and getting my application approved with the best rate. Highly recommended.

Anna was very patient and very informative. There no pressure attitude was wonderful. They did not force me to buy any add-ons.

One of the best dealers around. Everyone is so nice and helpful. Anna, Victor, and Henry helped me out, and I can say only good things about them. Highly Recommended!

5 star service here for my canyon carving Miata!Brittany and Spencer in Service always listen to what issue I come in with, and what Ive done up to that point, so that they dont waste time or money, and work with me EVERY single time to get the job done right.

My wife and I worked with Victor and he was extremely helpful throughout the process. Made it painless to help us trade in our Fiat for a CX-9. Felt like he had our best interest in mind throughout the process and really appreciated that.Highly suggest as everyone else we ran into while there was very kind.

I wanted to buy a new car here. I was told that the car would be available in a week may be a bit longer. I spent the afternoon getting a cashiers check and going to the dealer only to find out that I was lied to. The car hasn’t even been manufactured yet and will be many weeks. The sales person assured me that he would try to find one but didn’t even follow up. Simply put, you cannot trust them. Needless to say I went elsewhere to buy a car.

Took my car in for an oil change and tire rotation. The process was smooth and pleasant, the video report of your vehicle was a nice touch, and the customer service was great. I later found out that one of my rims had become scuffed on its face during the tire rotation process. Its very unpleasant since I try my best to take care of my car and the gloss black finish is now affected with a scape about 3 inches in length across the diameter of the rim. I gave them a call and was transferred to a voicemail by the receptionist, have yet to hear back from them. All I want is for someone to meet me halfway and get the wheel refinished.

The people here are so nice, and really helped us out. My friend Jessica and I were shopping around for a new car yesterday, and a lot of the other places were very shady and unhelpful, but Adel and Fahad at Nissan were awesome! So thankful, and she has the car of her dreams now. She got the Nissan Kicks, and LOVES IT. They really really gave us the best service, and we are so happy. Car shopping can be very stressful, but they made it so easy. Highly recommend this place:)

Very good customer service. The best Mazda dealership in the city !

I wish I could give them even more stars, great service here! I took in my car as it was having blue tooth connectivity issues. Turns out It needed an update which was done at no charge and they even washed my car! From now on I am taking my car here for everything! Fabian is the man and took excellent care of me in the service department and I had a delightful conversation with the director Jason. Very good people here, you will have my business moving forward. Thank you very much gentlemen!

Anna made our experience seamless. We were in and out so fast! She went out of her way to find me the exact car that I wanted and provided great customer service responding to my may texts :) I love love love my new Mazda 3!!

Want to give a big thanks and shoutout to Victor! Did a wonderful job of assisting me in buying a beautiful bmw drop top today. He meet me promptly at the start of business on a Saturday! And we were in the car test driving in minutes. Thank you again Victor, and I wish you nothing but continued success!

Elizabeth Ruiz was amazing throughout the process of purchasing our 2017 Jeep Grand Cherokee. I told her the last time I purchased a vehicle the dealership had me in their offices for over 3 hours. I was in her office about 15 minutes negotiating the price and and not even a half hour the next day doing paperwork. She had everything organized and she was very thorough. Then we spent about a half an hour going over all the bells and whistles on the vehicle. I highly recommend Elizabeth on your next vehicle purchase.

Great vehicle, well equipped, very knowledgeable (Victor Aragon) and patient (Will Schaaf) sales staff. Paperwork took a while and required close reading. Dealership had surprisingly good inventory, considering pandemic-related shortages.

I never ever leave reviews but I need to let you all know that I had an amazing experience with Hello Mazda. Ive purchased many cars through dealerships, but my experience here was nothing short of amazing. I found the car I was searching for and immediately, Luis communicated with me regarding the car after hours and addressed ALL of my questions. The next day, Luis drove the car 100 miles to my home for me to test drive. (Because I have a newborn at home) Their concern for me traveling with a newborn was unlike any other. I knew I was going to purchase the car because of how they treated me. I didnt feel pressured to buy and the entire process took about 45min to 1 hr total. If you are looking for a great used car, with honest & caring people, look no further. This is the best of the best. When I purchase another vehicle, I will be coming here again. Thanks for the amazing service and my awesome car.

I recently purchased a SUV from Mazda of Valencia and had a fantastic experience. I want to thank Anna Oh for the best experiences in buying a new car. She is incredibly friendly and knowledgeable about the Mazda line of vehicles. She was very patient with my selection process and was not the typical pushy car salesperson. The new car is great and perfectly fits my needs with Annas help..If you are interested in a new vehicle, I would encourage you to take a look at Mazda of Valencia, especially if you can talk with Anna.

Anna Oh was our salesperson. My husband was in contact with her for over a year looking for a car. She continued to contact him periodically. When we finally got there she was a pleasure to work with very friendly. Definitely would recommend. Free coffee and snacks and clean restrooms. We traveled an hour and a half to get there so the amenities were nice.

I recently bought a vehicle through Hello Auto Group. Elizabeth was super helpful and informative from the beginning, she made the entire experience easy and very clear. I got a great deal and I’m super happy! Thank you Elizabeth for giving me straight forward information and making the purchase a great experience.

I came in on short notice with my stepdad to look at a Nissan I saw online. I ended up buying it! Elizabeth helped us out and was very accommodating and sweet. The process was pretty quick and Im so happy I got my first car here. I LOVE it. The minor fixes it does need are able to get repaired here for free so everything worked out great. My car is used and in great condition, drives very smooth and is perfect for me. Def a great place to get a car and is very reliable.

My purchase was so seamless at hello Mazda. Johnny and Henry were awesome and took care of all of my needs. I would highly recommend them to anyone!

Elizabeth Ruiz is one of the best Automotive Professionals Ive ever dealt with- and I have purchased dozens of cars. Above & Beyond! Excellent buying experience!!!

I was treated excellent, great customer service from Elizabeth. I would buy another car from here.

Purchased a new 2021 Mazda 3. Salesperson Victor Aragon was very accommodating, friendly and helpful. I would recommend this dealership for your next Mazda purchase.

Hello Mazda made my car buying process very straightforward. They do not hide any fees and are very transparent when discussing the contract details. I would highly recommend Henry Mojena in your car buying process. He was very nice and personable. Walked out with a new car in less than 2 hours.

Drive 45 min just to come here because the service is exceptional!

Came in with a price in mind from a previous quote and Hello Mazda did great job giving me what I wanted to close out my deal. Eddy was the perfect sales rep, he was honest and worked hard to get me what I wanted with all the options I was looking for. Now I get to own my own Mazda CX-5 for an affordable price. Definately a happy customer.

Wow, this dealership was the best car buying experience ever! I trade my cars in for new about every 1.5 years, so have dealt with many dealerships over the years. Hello Mazda by far has been the best to work with! No games, best deal and you are in and out fast! Ask for Johnny Cuebas and Tom Balentine, they will treat you right!! I love my new car and is all thanks to them!! If I could give 10 stars, I would as they deserve every one of them for the service they provide.

We worked with Eddie and the process was quick and easy! He helped us every step of the way and he is so kind and attentive. He stayed 4 hours past his shift to personally help finalize our sale and deliver our vehicle THE SAME NIGHT! He went above and beyond and has made Hello Mazda our best dealership experience yet. Thanks Eddie!

There’s plenty of used car dealers out there that’s terrible. However, my experience in buying a used car here went just fine. The salesperson, Fernando, wasn’t pushy during any phase of the sale.

Brittany is awesome!! Super helpful and friendly. Its nice to have a Mazda dealership back in town. Unfortunately if you have a Mazda maintenance plan you cant get your Mazda vehicle maintained here. 🤷🏽‍♂️

I cant recommend this dealership. They are disorganized, chaotic and apathetic. I purchased a new 2017 Maxima Platinum on 11/30/16. The experience was underwhelming to say the least. With no other customers in the dealership I was ignored, left waiting so long that I nearly just left - which is what I should have done. The Finance Manager was so annoying that I did walk out of his office. The car is now leaking so I took it to their service department this morning. No one greeted me, said good morning, introduced themselves, nothing. When I showed them pictures of the leak the guy immediately just said Nissans do that - its condensation from the AC. Really? A 2 week old car just leaks? Oh, and let me think which month of the year it is...hmmmm.. DECEMBER MAYBE? Im not using the AC.I took it to Mission Hills Nissan and was greeted by every employee there. Not just the Assistant Service Manager who took my car, everyone. They all said Good Morning, Sir. I also looked at every Nissan that was queued up in the service drive way. None were leaking but mine. I guess the Genius at Valencia Nissan doesnt know what he is talking about.I would avoid this dealership. Try Mission Hills or Team Nissan in Oxnard.

I worked with Eddie M. to lease a new Mazda. Eddie M. was the first Mazda associate to call me as part of an Edmunds referral and he got my business. He was very nice throughout the deal, no pressure, and addressed all of my concerns. We negotiated pricing and vehicles. I currently had a Mazda, so I knew what I wanted in the new car. I’m happy with my vehicle and I would highly recommend Eddie M. to work with.

Since Mazda closed its shop last year along this same street but across Valencia Blvd., we were forced to go to its Roscoe location. Now were glad we dont have to go as far for parts and services!

Buying a car is such a stressful experience, but not at Hello Mazda of Valencia! Truthfully, I was extremely nervous about buying my first new car. I did a ton of research online about the Mazda CX-5 and determined that it might be the best fit for me. Hello Mazda had such amazing reviews, so instead of going to my local dealership near Burbank, I drove up to Valencia to inquire about a car with the intention to narrow down my choice to buy later. Elizabeth Ruiz was phenomenal and truly took time to inform me of all the different trim levels and set up a drive for me. With COVID I was extremely nervous about procedures, but everything was so safe and Elizabeth was very communicative and open. Instead of waiting, I decided to take the jump a bit sooner than expected and was able to negotiate on my new vehicle with Elizabeth exclusively via e-mail a couple days later (which was awesome and safe for everyone considering COVID)! I was on a tight schedule at work the day I came to sign papers and pick up the car, and Elizabeth and the staff at Hello Mazda were wonderful and had my paperwork prepared for me, the car detailed, and everything all set up before I even got there and I was out on the road in 30 minutes. I adore my new 2021 Mazda CX-5 Grand Touring, and cant speak highly of this dealership enough! Thank you for making my first car buying experience so painless and amazing!

Always receive great service. Today, Fabian was so helpful showing me how to reconnect my cell to bluetooth . Since Ive purchased many Nissans from here over the years I didnt know much about the Mazdas. He answered my questions and gave me lots to think about. Thank you Fabian.

My father stopped by to address a key fob that had been working erratically. I dont know if he dealt with a service writer or the parts department, but he was first told that it was not an original equipment key fob (it was), and hed need to purchase a new one, pay to program it, etc. But before theyd sell him one, he was told hed need to pay for a $180 diagnostic to ensure the problem was actually the key fob. Fortunately, my father thought that sounded ridiculous and called me. I forwarded him a YouTube video on how to replace the key fob battery - which, of course, was all he needed.

If you are looking for a Mazda ask for victor. He is great. Helped us last time we went. Wouldn’t buy a Mazda from anyone else but victor. He’s very knowledgeable friendly and helpful.

Eddie and Johnny were extremely helpful when my family and I needed a car. They were so patient with us and we didnt feel pressured at all. We came all the way from Palmdale and other dealerships were not responding to my moms calls but Eddie responded which is why we came all the way down there. Very professional environment and they make you feel like family. We are definitely going to this dealership for our next car :) Thank you again!

Brittany and Alexander Smith were just great! I will be coming back.

Champion Nissan advertise on their web page with the following: You can buy with confidence, because all of our vehicles are put through a rigorous multi-point inspection, before they are offered for sale. Champion taking the worries out of buying a preowned vehicle. They sold me a car with a damaged oil pan and when I contact them, just days later, they reply with the following Im pretty sure that neither of these warranties will cover damage to an oil pan caused by an impact. Champion Nissan said they had changed oil on the car and it is not possible to change oil without noticing but still they did not repair or disclose the damage. Not to be trusted and very poor after sale service.

Good place to buy a car and get your Nissan car service.

Easy to make a deal. Friendly team.

Ana and Johnny went above and beyond to ensure I got the EXACT car I wanted with the payments that made it affordable. I was completely shocked by their GENUINE willingness to help (which rarely exist today) and even more surprised that the financing was not the typical 6 hours of paperwork. Once I had my car, I was out in about 15mins!I strongly recommend this dealership and Mazda in general. Please ask for Ana and Johnny and they will make sure you are taken care of.

Vic was amazing! We went in unsure of what we needed and he helped walk me through the options and find the right model for my needs and budget. The service was quick, thorough and friendly. Thanks Vic and Mazda Valencia!

Brought in our car again for maintenance and the staff is extremely helpful and friendly as always!In the service department guys are very knowledgeable of what the car needs and helped us in a timely manner! Will always bring our car back in the future.Location also offers a complimentary shuttle. Our driver was also terrific in assisting us get to work on time.Would highly recommend Champion Nissan to others!

I worked with Elizabeth and she made the process so easy. We worked out all the details and I was in and out in less than an hour. I can not express how much I appreciate what Elizabeth did for me and I jsut love my new CX30. Thank you so much!

Service was great. Prompt, quick, honest and they provided a service video which is an excellent add-on. I will definitely go back.

My experience at Hello Nissan was amazing! Victor, Sales Rep, did an amazing job showing me their used car inventory and making sure to inform me of the vehicles that fit my needs. He made the process easy and accommodated for anything. I am happy with my Mazda 3 Hatch and excited to be on for wheels again. Thank you Victor and Hello Nissan!

Great dealership the staff is amazing and super knowledgeableThey made me feel like family and valuedAltogether the total transaction was less than an hour.Service after the sale second to noneManager and salesman were one Team never made me feel intimidated or nervousI would totally recommend this dealership to friends and familyI plan to buy my next car here and know that it will be an enjoyable experience

They are liars, pure and simple. To get out of giving me a $50 gift card for TWO test drives I did, they decided to lie and say I didnt even do one when its easy to prove I did them. Not only that, both my salesperson and a manager offered me medication for my headache. Um, NO.Even though I am in possession of emails stating that I would get my gift card WEEKS AGO, I still havent and have to get the California Attorney General involved.Decide if a place where they lie to you over $50 is where you want to drop tens of thousands for a vehicle. They lost the sale of two vehicles worth roughly $70,000 they all but had guaranteed over something they still owe me and is subsidized by their parent company. Mine isnt the only 1 star review they have on Yelp or here.Im enjoying the $45,000 Ford I ended up getting instead of another Nissan (Ive had 2). Ford seems to understand brand loyalty (this is #5) and how to treat customers. I received the Ford gift card in 3 weeks and they had to send it in the mail. All Nissan had to do was input a code online and it would have been instantly sent to my email. Again, decide if this is where you want to spend your hard earned money.

Hello Mazda made it easy to buy a new car. My wife and I purchased a CX-5 GT from Victor A. and it was a true pleasure. He was friendly, honest, and patient. He didn’t pressure us into purchasing any unnecessary add-ons. Instead he listened to us and what we were interested in (I.e. hobbies and lifestyle) and made suggestions based on those. They definitely try to offer competitive pricing and provide great customer service.

Took the car in for servicing and was very happy with the service. The representative listened to what I wanted and told me what other things I needed. He explained whether they should be done soon or later and the cost. I was offered a ride home but chose to stay since it would take only two hours which it did. Very happy with the experience. Now if you could only make a better Pathfinder I might buy it next time.

Super helpful and friendly staff!

My elderly parents returned their leased vehicle to this dealer in January 2020 and purchased a new car from them. The remaining balance on their lease was paid off and they were happy with the initial transaction. HOWEVER, the paperwork was not completed correctly on the lease return and my poor parents have been living a nightmare since. Nissan Corporate has been calling them nonstop about locating the leased car, which we finally found out was still on the lot! Since the dealership changed from Nissan to Mazda my parents were continually told no one can help them with Nissan issues/paperwork. They are being told that they still owe money on the lease return because the proper forms were not completed by the dealer with the initial transaction. Their calls and messages to the dealership go unanswered. It makes you wonder if my parents were targeted due to their age, or if the dealership was that inept to complete a lease return properly. The worst part is that they have not been willing to correct their error immediately and provide some form of positive customer service.

When I was looking online I saw a few different kicks and inquired about 2-3. When talking with them I asked for the gray 2020 version and was under the impression that is why we were working on. I was at work for this process and asked them to have all the paperwork done and ready for me to pick it up as I was in a rush. It seems as if they used my business as a way to get me to buy a 2019 kick when I told them I wanted the 2020. They have now refused to do anything to make this right. I will say that everyone should not shop here and if you do question every move they make.

Went in to check out a 2020 Mazda 3 Hatchback. While the car wasnt quite what I was looking for, my salesman Victor was very helpful in showing me the vehicle and they seemed willing to negotiate. Ill come here again should I want a Mazda.

We originally purchased our 2014 Nissan Altima from this dealership. Since purchasing we have serviced the vehicle only at this dealership because we trust them with our safety, and trust their integrity. And they have always been a stellar dealership and have gone beyond our satisfaction when servicing the vehicle. Mr. Chris Weaver in Services rocks and always handles us with care and professionalism.

Nice attention

Luis also known as “Tony” Has helped us so much! He has done more for us than any dealer we have gone to! He is very humble and I will highly recommend him to my friends and family! Very glad he was able to help us with our situation! Thanks to him I’m going home with a brand new Nissan Titan! I know who I will be contacting us I ever need to purchase another car! Thank you once again tony!

Great dealership. I only buy Nissan and Infiniti cars, so when I was looking to buy a new Pathfinder, I came here to check it out. My salesperson was Anna and she was fantastic. Very easy to talk to and not pushy at all. The staff was also pleasant. Overall a great experience.

Tom is amazing! He is very personable and attentive. I have some minor pending items from my service, but I know when I go back, they will address them right away.

Excellent customer services. You dont get much from a dealership but this place is exceptional.

Look elsewhere. Changed management so many times yet still untrustworthy. Don’t @ me

My service adviser Glen was super personable and addressed all of my concerns in the midst of being busy and having other customers. I love the brand and I have found a new home for my service needs. Thanks Glen, you rock!

Prompt, personal And professional service thank you so much. Loved the video you sent explaining what needed to be done to the car that was just wonderful.

I would like to say thanks to Luis “Tony” Zepeda in Nissan for the amazing help and all the time and effort he did to get into my new truck.I recommend him for your first purchase or any type of purchase you would like to do. Very humble person he is and would recommend everyone to him and if I do a next purchase I would go back to him and at this Nissan location!!!!Thank you!!! Nissan!

Everyone was friendly and efficient. I appreciate that they took the time to explain procedures in detail, and even provided a video of their inspection.

I cannot speak more highly of the Service and Parts Departments at Champion Nissan. I have been absolutely blown away by their AMAZING customer service. They went ABOVE and BEYOND for me with a situation with my infotainment system. Stacy, Christina, and Glenn all assisted me, and each of them was exceptionally courteous and helpful. I was already a Champion Nissan fan, but these three have made me an even bigger supporter. I will be buying my cars from Champion Nissan for years and years to come because of the outstanding customer service I have received. THANK YOU, Champion Nissan!

Tom was exceptional! He was helpful and patient. He made the experience positive and memorable! Thank you Tom!

My fiance just lost a well used Nissan (220k miles) 2 weeks ago so we were perusing the area for a new (to him whip). We happened upon the used car lot a few blocks down from the new car facility that is shown in the pictures. Steve was very amicable and friendly. The fiance got a good deal ($7K) on a used Honda Accord (2004) which he loves and the payments are affordable. Car buying is already stressful. It was nice to have to have a calm person and good selection helping us with the purchase.

Me and my husband had a great experience at champion Nissan. Our sales person Fahad was amazing, He knew every detail about the car we inquired about and was super friendly. Highly recommend him for your next car purchase. :)

Can’t say enough about your service adviser Christine. Honest and caring for sure! A real asset to your company. She saved us a lot of money on our recent service call.

Ana Oh was very helpful .

So far we are pleased with the work done. We were pleased with the response to Covid-19 safety measures.

Nicer than van nuys new and great service

Excellent dealership! Ed is a very nice and respectful salesman. We are return customers (from 18 years ago!) and were very pleased that Valencia Nissan is still a great dealership! Every employee we encountered was kind and helpful. Thanks for a very pleasant car buying experience!

Just had an oil/filter change plus the routine inspection and everything checked out OK. My car is 15 years old and Nissan has taken very good care of it over the years. Ive even been told that I dont need anything and am sent home :) Since Im a senior, it means a lot to me to know I can trust the people at Nissan!

I am not letting you know of something that needs fixing, but rather a praise. Christina the service writer is a real asset. She showed me the things I need done and showed me why. She went over the check sheet and showed me how everything came out after the service was completed. Thanks Jack

Worked heavily with Victor on leasing our 2020 Mazda3. Dude goes above and beyond what I expected with the customer service. Felt like family as soon as we walked in and the process was the easiest process I’ve ever had car shopping.You the real MVP Victor

The manager at Hello Nissan of Valencia as well as the sales person were very helpful since the moment I got there until the moment I made my decision to buy a new Nissan Altima 2020. Great customer service!!

Had occasion to return my vehicle for a recheck.Brittany, service advisor, was very accommodating. Set me up with a tech test drive. The next day they had the issue identified and resolved.Grateful for the great service.

Anna was very helpful working with us to negotiate a trade in of our previous vehicle towards the purchase of a new Mazda CX-5. I felt under no pressure to buy while at the same time reasonable negotiation was welcomed. Great job Anna and team!

Glenn, Chris and the lady who helped me this time, have always been warm and courteous helping me maintain my car. They are an efficient group as well! Its always a pleasure.

Christina and the service department was very helpful very knowledgeable and quick on timing to get the vehicle fixed and called in order to pick it up. I honestly recommend her for great quality service great customer service great overall experience with her and I really appreciate what you did for me thank you

My husband and I had a Nissan lease from another Nissan dealership that had matured. We needed help handling that, along with downsizing from two cars to one. Our other car was a lease with a different dealership as well. We worked with Johnny at Nissan of Valencia, and he was really professional and straightforward. Not only that, but our past experience with getting a leased vehicle had taken at least a full day. While the process is time consuming anywhere you go, Johnny shaved off quite a few hours from the ordeal and got us out of there in a decent amount of time, and really close to the numbers we needed to accommodate our budget. He and his team were fantastic!

Good service and friendly staff. Got a nice deal on a used vehicle. I would recommend this dealer to friends and family.

Glenn was very nice and helpful, and covered all of my service concerns.

Johnny and Fahad in sales and Andrew in finance made this experience one of the best! i usually dread buying vehicles and because of the customer service that we were given I now know I have a place to go when in need of cars. Thank you

Hands down the best dealer I have ever worked with. From start to finish the process was no hassle and no games. Our sales rep Fahad, finances and maintenance department is full of quality people. I found that it payed for me to go to a big dealer who can get better deals.Its a great place to get the full package on a newer model - rebates, warranties, solid financing, maintenance and discounted MSRP

This was my 1st time. What was pleasantly unexpected was the exterior car wash.

I picked up a vehicle at Champion Nissan and would say I definitely wasn’t satisfied with the service. I walked into the completely desolate showroom and was greeted by a friendly sales rep that pointed in the direction to go pick up my new company vehicle (fleet vehicle). The woman at the counter (I believe her name was Ashley) was very friendly and helpful. I was asked to wait and I did. 1 hour later I inquired as to why it’s taking so long and was told the finance guy was with a customer and would be with me shortly. I believe his name was Sid. Well Sid never even bothered to interact with me and pushed all the work onto the friendly receptionist at the counter. She did the paperwork with me and got one of the sales guys to deliver the car to me as she was not allowed to. Sales guy was friendly. The vehicle was dusty and not clean on both the exterior and had dirt markings on the interior where people clearly bumped their dirty shoes against the plastic. The gas tank was completely empty. They did not explain anything about the car to me and just sent me on my way. I really hope they don’t treat regular customers like that. I am certainly not going to be purchasing nor recommending this dealership to anyone I know. I buy Nissans for both myself and my wife as personal vehicles but I will NOT be bringing my business here. All in it took 2 hours to do 3 minutes worth of paperwork and 1 minute to put the temp tags on my car. Which would have made sense if they were busy (they were not).

Staff was super professional, knowledgeable, and customer oriented. Thanks Guys