Today I vacated The Savage public storage and Angie helped me every step of the way and made it the easiest process Ive ever experienced. The whole process took nothing but a minute and I didnt have to worry about anything. If anyone is looking for help with public storage at the Savage location I could not recommend anyone better than Angie.
Place is very clean and well kept. Angie at the service desk is very knowledgeable and friendly towards guests
We used this facility for just a couple months but staff and facility was top notch. Angie did a great job helping us when we had questions and as we left our rental unit. I would recommend this location.
Great rental experience. Completed the rental process and paperwork with Angies help. I found her to be very helpful and informative. Answered all my questions and the rental process was completed quickly and professionally.
Angie helped get me set up with my new storage unit. She was fantastic. Very friendly and helpful!
We used this storage facility for 7 months while we transitioned into another home. I highly recommend this Public Storage. The ease of access, cleanliness and superb customer service will definitely make us come back if ever in need! Shout out to Angie in the office! She was so knowledgeable and sweet and made our experience that much better!
I have had nothing but a great experience here. The property is amazingly well kept. Angie is the best property manager Ive ever met at a Public Storage. She is super nice and willing to help you in any way she can. When she isnt working hard constantly making sure the property is clean and tidy, shes always walking around making sure patrons are doing alright and visiting with them. I highly recommend this Public Storage to anyone in the area!
Angie was super helpful today helping me pick out the best storage unit for me and get it on sale too. She was awesome to work with I look forward to stopping in and saying hi whenever I come here. Treated me like family even after my family members storage that we were cleaning out treated her like dirt. The woman is a saint.
This place bears two other locations that i was at by i nice $40 a mo. And Angie the service rep did a really good job at setting me up with the place and answering some questions that came up
Rented a space to store my snowmobiles for the winter so that they would be close by. Worked with Angie at the office who was awesome to work with! Was honestly the simplest rental of a space that Ive ever had. Super easy process, was month the month with no hassle and Angie and Dave at the office were always there and super responsive and helpful. Will hopefully be renting there again soon!!
Dave and Angie were absolutely awesome in helping me get a storage unit. Extremely accommodating and very knowledgeable in every aspect of their job. Thanks again for making the storage experience easy!
Angie did a wonderful job of explaining how the entire process works.
Ive had an awesome experience having a storage unit for quite sometime here. Angie was extremely helpful when it was time for me to downsize. Shes always professional and finds the perfect fit for every guest. If you need a unit, ask for Angie.
The facility is in a great location, clean, and easy to move around in. Angie at the front desk was awesome! She helped us with our questions and was very nice! She made the experience that much better! _.
Come and see Angie, very helpful and fast
Angie was very knowledgeable about the property and showed us the right storage space the first time.She all went thru what was expected of us right away so there will be no guesswork about future actions by our group.
Nice facility. High pricing
Simple and easy process as Manager Angie extremely helpful and knowledgeable. place is super clean and well maintained.
Angie that works for the company is a super friendly person. She was very helpful with making sure that we had the most pleasant experience while keeping our things in the storage. Thanks for all your help.
Angie is, by far, one if the greatest representatives of any service or any company I have ever been involved with. In both of my interactions with the office I have been luck enough to deal with her and I can say, beyond a shadow of a doubt, she is the reason I do business here. Thank you, Public Storage, for recognizing her skill and her attitude and, thus, giving her the responsibility that you have. Shes created a life-long customer in me.
Angie was great. Have us done contracts to help donate some unwanted things
Angie! Thank you for making this experience of buying a storage lockers super simple and easy. Angie’s knowledge and experience made shopping there Simple and stress-free, She actually made it kind of fun. I wish more places had an Angie in their corner!
Angie was awesome and huge help. She explained everything perfectly!
Angie was great! I had issues with my companies storage unit and she was very patient and helpful with all of my issues. Really a life saver!
Not fancy, but clean and secure. Booking online was quick and simple. Employees are very helpful.
Overall, exceptional service by both Angie (the property manager) and Dave (property employee). Without question, if looking for a storage unit to rent, I would recommend utilizing this storage facility and working with Angie. Additional details about my experience can be found below and I couldnt have had a better, stress-free experience than we had thanks to Angie and Dave.Detailed Experience:We have had a unit at this location for 10+ years with no issue. Upon the passing of my father, it was time to vacate the and discard the contents. From the first call I made to the property, Dave was extremely friendly and walked me through the process. Once we had all the necessary paperwork, I worked with Angie to schedule my visit and vacate my property.Throughout the entire process, Angie couldnt have been more helpful - with removing the lock when we lost the keys, to providing me the information for a junk service to remove the contents, to helping vacate the unit while I was unable to be there in person during this difficult time. The passing of ones family member is always a difficult time, but Angie did her absolute best to make sure this process was as seamless and stress-free as possible to help us get through removing my fathers property and vacating the unit prior to avoid being charged additional fees / months.
My Mom had a facility here. When we went to empty her unit, many of her things were quite wet on the bottom, which ruined pictures and split some of the wood on her trunks
Some of the best customer service I have experienced. Angie was excellent. She took the time to explain awesome tips with utilizing the rental space for the best bang for our buck. I cant thank Angie enough for making us feel so welcome.
Reasonable priced.Great hours 6am - 9pm times ppl can access storage units.Not heat controlled storage.Storage measures about the size of 1 car garage.Security code required to enter & exit facility.Gaited storage.Boxes, packing tape, bubble wrap, mattress covers, furniture covers, dresser covers.Auto pay.Sweepstakes offered for those who auto pay. Offering 1000.00 for setting up auto pay.Lock for storage unit included with rental plus 2 keys.Easy access off hwy 13 north.Close to 169.
Very friendly staff! We had to switch to a larger unit and they made that process easy. Both units were well kept and easy to access. Would definitely recommend to others.
I just spoke with John and I have to say he was EXFREMELY PROFESSIONAL, FRIENDLY, WELL SPOKEN AND KNOWLEDGED when asked about the different units. He was efficient and quick when it was time to check out. I dont write reviews often, but when someone is as good as this guy, it should be noted! It simply cant get any better! I wish there were more of him out there! Thanks John!!
A very good place to keep stuff.Come and see Angie she is awesome😊😊😊
Great service, quick enrollment and effortless release. Clean and secure site. What more could I want?
Rodent poop everywhere and signs of them eating into properties!!! Disgusting!!!
The Public Storage in Savage and their property manager Angie did a great job!!! Angie was extremely knowledgeable on the moving process, helping us to avoid unneeded costs. Highly recommend.
Angie is super helpful and clean,always says hi. Goes above and beyond, if I ever need storage again I will use this location only because of the awesome experience Ive had
Janice was amazing! This was my first time renting a storage unit. She walked me through everything I needed to know and answered all of my questions with a smile. She was very thorough and patient. It was a very pleasant experience. I would definitely recommend coming here!
Angie and Katelyn were amazing and very helpful. Great experience on the phone with Katelyn and Angie gives EXCELLENT customer service and very helpful tips on how to store properly! I would recommend this facility to everyone!
I inquired about renting a storage unit at this location recently. I was assisted by a outstanding employee Janice. She was able to answer all my questions and provided me with outstanding customer service!!! She is very knowledgeable and extremely helpful!! Definitely an asset to this company!!! If your are looking for a storage facility this is the place to go!!!
Dean was very helpful with the move in process. We were on a time crunch and he was able to accommodate our needs and get us set up in a timely manner. The unit itself was at a very competitive price, however, I did not see any tools to help make the transfer of items easier as Ive seen in other facilities. Other than that we are happy with our experience.
Very nice storage facility and very clean. Management was very helpful and checking was very simple. If moving in or out during busy times, I would recommend bringing your own 2wheeler as there are only 2 dollys though. Good price on units as well.
Angie was the best! Very helpful and very responsive to every need that I had!! Highly recommend!!!
Janice was excellent, well knowledged with her customer service abilities to help getting me what I needed and he amount of space I would need to store my items. There was no shortage in politeness and never once felt pressured to commit to renting a unit. All my questions were answered. If I ever needed a storage unit in that area a gain I will definitely be going in and seeing Janice again!
Angie was wonderful! She was so happy and genuinely cared about my needs! She is one of a kind and Public Storage is lucky to have her! With Angie I felt like I was hanging with a good friend and she was very knowledgeable. The facility is clean and nicely laid out. Easy access to the lockers. Overall wonderful place!
Angie is great! Great customer service!
We were out there yesterday to rent a storage unit and dealt with Dave! We had such a great experience! He was very helpful and knowledgeable. He made us us feel very comfortable and confident with leaving our possessions at this facility! Thank you Dave and public Storage!
I rented from this location for a while and had an awesome experience the manager Angie is so nice and helpful and so is the other people who work there as well will be coming back here if I need storage
Excellent customer service from Angie at this location. Walked me through everything since I have never rented a storage unit before. Angie made sure the facility was very clean. Easy access to the facility. Will recommend this facility to anyone looking to rent a storage unit. Sue
Katelyn and Angie are awesome! Super helpful I walked into savage the other day and these 2 lovely ladies were there and helped answer all my questions about storage. The property is very clean and very secure I’m excited to store my things at this location.
I was very impressed with Janice and how helpful she was to us. She helped us find the right storage unit for our need. I would definitely recommend public storage (Savage) to anyone who might be looking for storage space.
Katelyn was friendly and courteous from the start and made the whole complete smoothly. Impressed with the condition of the unit and the location is easy to get to.
Just rented a space with Angie and she was fantastic! She made sure I got exactly what I needed the size I needed and nothing more! I originally thought a larger space was needed but after discussing things she said that was overkill. She saved me lots of money every month! Made the process painless. And the space was pristine and the property was great. Very secure and clean!
Extremely accommodating and helpful beyond description! Angie was a rockstar in customer service and provided my father and me with a great experience as well as an excellent deal with our storage needs. We are very grateful to have chosen this location for storage and recommend everyone else do the same. She was so nice and explained everything so clearly as well as making sure all of our codes/information were all functional before letting us go. Make your first stop your last stop, and see Angie in Savage if you have storage needs of your own!
When I came here the other day to look for some new storage spots to store my mask collection and other stuff I was helped by Janice and she was so sweet and very helpful. I definitely recommend asking for her if you need any help. 10/10
Angie worked to get us into the storage space we were looking for. The space is clean and uses the more advanced cylinder locks. I recommend this location over others in the area.
I already had one storage unit at the Savage location so when my daughter needed one I knew just the right place for her. The facility itself is always clean and neat but moreover, the staff are very on-task. Angie looks after everything. She checks the buildings rigorously, pays attention to who comes in and out and immediately follows up with any of the clients if she finds or feels something is amiss. It is really nice to know that your belongings are being safeguarded in addition to being properly stored. I would recommend the Savage location to anyone.
Met with Janice. She showed me the unit. Very personable and fun to deal with. Good place to work with.
Wonderful, compassionate, and great services. Angie was very helpful in letting me know all the ins and outs of accessing the building as well as the different sizes of units and rates. Gates worked, stuff was safe and secure, and she even called to remind me that if I wanted to vacate I would need to let them know soon to avoid additional charges. Great location and excellent service. If I ever require a storage unit again I know where I will go. Thank you, Public Storage!
I was doubtful I would be able to get our oversized sofa into the storage unit available, but Angie assured me it would be a simple maneuver. She was right! We got everything into the unit easily, and everything fit perfectly. The rental process was easy (although be aware of the $20/mo lock fee and $11/mo insurance fee thats not mentioned obviously on the website). I was able to reserve the spot mid-day and move stuff in that evening. Angie was very helpful in recommending a unit, and offered advice on how to maintain the items we put in storage.
Angie and Katelyn were both very helpful. The first time I came in, Katelyn explained how public storage works, showed me the unit I was interested in, and explained all of the costs involved. When I came back a week later to actually rent the unit, Angie was there to ensure a smooth transaction, and some friendly banter made the experience a little more fun. You can tell they take pride in keeping a clean and secure property. I would highly recommend this Public Storage location.
Dusty. a employee was helpful in anything I would need. He will be replacing for winter the weather stripping on the door to our unit. 😁 We have had this storage for 2 years now.
Great experience, Angie was very professional. She took the time to make sure everything was clear making the rental experience awesome!
Angie assisted me in setting up a 10X10. I instantly felt comfortable with her. Her customer service skills are “superb”. And, fun. I’m actually looking forward to my next trip to public storage.
Courteous, helpful staff. Quick, easy access to unit. They did not have a unit of the size we reserved online, but they gave us a free upgrade to a larger unit at the same price.
Just reserved my storage unit. Angie was very helpful explaining all the details. Beautiful new units glad I chose this location. 14175 Virginia Ave. Savage.
We had a good experience with the staff at this location. Very helpful and the units are clean and secure.
Come see Angie!
Property is great, clean. Angie & Katelyn went above and beyond to assist with getting me a new storage. They were very pleasant and despite the surprise hike for new Key by the company and mandatory insurance, they were so pleasant that just because of that i continued with the rental. I recommend this facility solely because of the awesome people that work there and the cleanliness!
Angie was AWESOME and helpful!! She was excellent at providing customer service, the property was nice and clean. The lock system she is using is safe for your treasures. She drives you around on her golf cart and has funny jokes!! You will not be disappointed!
Angie was a great help! She found me the unit I wanted.
Angie and Golden were so friendly and helpful. Reserved online and then they got us all set up with a ton of great suggestions for keeping our valuables safe and clean while in storage. Great prices. Great service.
I’ve been renting units at this location for many years. I was living in Shakopee and now I’m in Hopkins and still use this location. I haven’t experienced one issue that they haven’t gone out of their way to solve. The units always stay dry even after big storms the water does not get under the door (I’ve moved my stuff during them I would know). Very comforting knowing I can leave my family heirlooms and photos in their care. Great rate for the spaces they’ve provided me. I would recommend this place to anybody. Alice is very hospitable and she goes above and beyond for customers. Great service.
Staff was very thorough in ensuring that I rented the correct type & size storage area to fit my needs. They also gave me plenty of tips (recommendations) on how to properly store my items to ensure they stayed clean, undamaged (from improper storing/stacking) and accessible. The facility was clean & well maintained.
From start to finish Angie provided the best customer service and provided everything we needed. Everything was explained well and I would recommend this storage location to anyone. Keep up the great work!
I am really happy to talk with Angie. She was helpful and nice, she helped us find the right size unit. The property is very clean and easy to access
Site manager Angie was friendly, thorough and efficient. She first suggested that we look over the storage area to be sure it would be appropriate for my needs (boat and trailer) plus helped me back into the spot to avoid any problems. This is the second time I have used Public Storage and find their policies reasonable and their staff professional and helpful. I am happy to recommend Angie and her public storage site in Savage, MN.
Angie was so welcoming and patient as she explained the contract and showed me a unit that would suit my needs. She gave me hints and kept me entertained with her humor. Great facility and Awesome Customer Service!
Angie was very helpful and knowledgeable. she helped us pick the right storage size for our needs and helped us pick out the best equipment (boxes, bubble wrap, etc.) for the best price. Every question we asked she had an answer and anticipated questions we didnt even know we had!! Angie was FABULOUS, I would recommend this facility to anyone looking for storage or even just packing supplies.
Angie does an amazing job! She will help you find the storage unit that best fits your needs, explains everything you need to know and personally shows you the unit, and does so in a way that makes sense. Highly recommend!
Angie was amazing!! I thought renting a storage unit would be stressful as my family is moving. Angie made us feel at ease. She was friendly, clear about how to operate the storage facility, and had a great sense of humor! I appreciated that she was patient as I asked questions and she bantered with my children when I was filling out paperwork. She is kind and has a great sense of compassion. If you need a storage unit, this is the place to go! Thank you!
Angie was so helpful and answered my questions with great knowledge about the storage facility. She even offered me a water. Definitely five Stars.
Customer Service at its Best! I experienced customer service that was Second to None from both JoAnn & Angie who helped to locate an accessible and available rental unit to store my Garden tractor that was built by my deceased father over 65 years ago. They were both extremely, helpful, courteous, and professional, in securing my rental unit. The unit was clean, spacious, and easily accessible. If you want to experience customer service at its best, visit with Joann & Angie at the Public Storage locations in Burnsville and Savage. Thank you Jo Ann and Angie, I couldnt be more pleased with All your help! You both ROCK! Thank You,Tim
Angie is a true professional. She is the epitome of superb customer service and represents your company very well, She is proud of what she does and knows her job well. Any employer would be lucky to have her. She explained policies and what we should expect, took us to the unit to insure we were comfortable with the process. She is a people person who is an excellent communicator. She made us feel as though we were part of her family. It was an honor to meet her and have her represent your company. All contact with your employees there has been up front and personable. I would recommend your storage facility to anyone. Thanks for the opportunity
Angie was awesome! Really clear while explaining how things worked, without talking to me like I was an idiot. She showed me where the unit we got was located, how the lock worked, and followed up with me to make sure everything worked out well. Excellent staff, clean facility. Will recommend to anyone looking for some extra storage space.
No security cameras on site, My storage unit was broke into and robbed, When I filed a police report I was told by the local police theyve been there before numerous times. But the managers wont tell you that, Not to mention my unit leaked. Lets see if their insurance comes through.
Found a storage unit online and the property manager Angie called me right away. She was very helpful and even found me a larger storage of almost the same price. Ive rented here before and will always rent here if I can. I pass 7 other storage facilities to rent from Angie and two of those are Public Storage locations. As a bonus Angie sold me a great big bag of packing peanuts that will be filler for Christmas presents.
Katelyn was great at helping me solve a problem. I have always been treated kindly when going into the office and I am very happy at this facility.
This Facility is clean and efficient. Angie was most helpful in explaining the process of renting as we had never done this before. It is well-lit, easy to manuever, and has convenient hours. I highly recommend to others.
Fantastic place to store my belongings with easy access, Janice was very friendly and helpful. I would definitely store my things here again!
Outstanding customer service, thank you Janice for all you did for my family. I would definitely recommend your storage place.
I have rented at this storage location on 3 different occasions. I have always been very pleased with space and location. Sharon was very informative about the storage process, very personable and I left very satisfied!m
Angie was very helpful and friendly. She walked down and showed us the exact unit we would be renting even though it was raining out. Great customer service, thank you!
It was a great experience! The customer service employee I mainly interacted with was Angie. She was great! Very personable, genuine, pleasant to talk, and was very helpful. I would recommend this place to anyone.
Angie has been a great help since the beginning. As I had to travel from out of town, she held the last unit of the size I needed for 1 week. This put me at ease immediately knowing there was flexibility in my reservation. Good unit size for the price, and greatly appreciate the security - not only the main gates but the custom lock per unit. Many other P.S. facilities are prone to vandalism, and I feel secure at this facility in Savage.
Location was well maintained. Storage unit remained dry and climate control was always operational. Alex and the staff assisted with all my concerns and needs.
Angie was helpful and wonderful to work with! The unit was freshly cleaned out, as well, and the entire grounds looked well taken care of. Id highly recommend this spot to anyone!
I was looking for a big storage unit and was referred to the Public Storage in Savage. I was greeted by one of the friendliest workers named Angie that I have ever met dealing with someone in customer service. She was very attentive and helpful in every way possible. Honestly,this has been one of the best experiences in dealing with a worker at a storage faclility as I have rented from a few other companies in the past. Not to mention,the grounds are one of the cleanest I have seen.Would highly recommend this Public Storage!Santiago Jay
Angie was very helpful, informative and friendly. I was looking for a larger unit and Angie was able to help facilitate my needs. I would highly recommend this storage facility. The storage area and units are clean and well maintained.
Angie was very friendly and informative. She explained all the billing procedures and move in and move out procedures very clearly. When I gave her the deer in the headlights look, she paraphrased so I could better understand thoroughly. I will be going there again for my storage needs in the future.
Tasha and Angie were very nice and helpful with helping me find a space with the perfect size for my needs. I had to switch sizes so Tasha gave me a tour via a golf cart ride to the different storage sizes that they have. The process to sign up is very easy. The facility itself looks very clean and well-kept.