Very courteous customer service. Mary clean accommodations. The parking lot was well-manicured. I found what I needed right away. I just say stuff so I get points. :-)
Usually always have a good experience here. Today picking up parts, the guys were very nice and seemed knowledgeable when answering a few of my questions. Good prices if you take advantage of there online discounts. Only complaint is I wish that you could use the discounts for in store purchases also.
Plenty of inventory, friendly staff. I needed a battery and they made it easy to get one.
Very nice guys in there . Help me out alot...
The only auto parts store (Schererville, IN) where Ill shop. The employees are attentive and dont make me feel uncomfortable or invisible because Im a woman.
Had just what we were looking for the attendant was very helpful as well as knowledgable.
Always seem to have the sale stuff in stock here. If you do need help, the staff is honest and professional. If one of them doesnt know the answer, theyll ask a coworker who knows more to help.
Had my battery changed with the die hard gold. And Keenan installed it, he was awesome fun to talk to and did it pretty quick. Thank you Keenan for the good conversation and the fast, great work!
Friendly, quick and competent assistance. Employees are friendly courteous and are helpful in finding the correct parts for your car. They also volunteer to replace windshield wipers.
A good time
Good service ordered the parts I needed and couldnt get at AutoZone
Very helpful, even put my windshield wiper blades on!
Very friendly and helpful staff.
They helped me find the item I needed.
I want to preface this by say this is a review based on my experience with this auto parts store many times over the last 3 years... Go anywhere else. All the employees here know NOTHING about vehicles, not even generally. If you come here looking for guidance you WILL be misled. They dont even know about theyre own system. Ive dealt with many different people here, all use their system like its their first day. A few times when Ive been there I have over heard another customer ask about a part only to have the employee take them to the totally incorrect part of the store, while Im at the other end of the store getting the part for the poor customer. I was here today, just returning a tool I rented (the only reason I still come here from time to time), should have been in and out in a minute or two. I didnt leave for 20+ minutes!... I personally do all my parts shopping across the street at the competitor with the blue and yellow sign the has the know how, you might say... THEY have great service and know their stuff!All that being said, the employees are all nice and mean well, but that doesnt cut it in this case
Stevenson & Joaquin helped me out big time when it came to getting my wifes brakes. Both were professional and very helpful! Both had positive mental attitudes and you do not see that very often from employees working in retail. Thank you guys!
The guys that work here seem very knowledgeable about automotive parts.
I called to see if I could replace my 2018 Rav 4 air filter myself. Bill Dowell, GM had the right air filter waiting for me when I arrived. It took a few seconds to install. I saved $21.11. Thank you Bill!! Last month I did my own cabin filter!! Ladies, we got this!!
I tried to buy a battery. But the person working did not know how to install one. And I asked if I could have my battery tested then bc they offer a free test. But the worker did not know how. So I left with nothing but wasted time
Great service
I needed an odd part nobody else had in stock they ordered it and it was there the next morning as promised the counter guy was very knowledgeable he called the next morning to let me know the part was in Im happy thank you
Friendly and helpful staff
I just came from the store. I had a screw broken off and stuck in my license plate holder. When I told them my problem, Javier said no problem! Pick your license plate holder, Ill fix it! He did, in about 1 minute, smiling and joking the whole time! Awesome customer service here!
Ordered online and received a discount as always. The part was ready and I was in and out in less than 5 minutes.
Helpful staff. The guy helping me installed my wiper blades. Not that I couldnt do it but I dont do well on my feet lately. Thanks!
Helpful, friendly staff, good selection.
Great customer service
Good service and selection. Only problem is when you order an item online, it is never ready. They always have to go pull it off the shelf when you get there.
They know to much!
I ordered a battery online, called to see how long it takes to receive the email confirmation, and the girl on the phone told me she had the order and I could come on in. I go in, and they advertise free battery installation but I was told that there were no men there yet so I couldnt get it installed. I had my fiance with and he told them that he didnt have tools in the car to install it himself. They told him they had tools, then as he was rolling the cart out one of the girls said he couldnt take it out. Theres a sign right next to the one advertising the free battery installation that says Free Loaner Tool Sets. So, he installs the battery himself and goes inside to give them the old one and get our refund for the charge fee and they told him we have to wait 30 minutes because of some computer issue from ordering it online. (When you order online it says to wait 30 minutes before picking up the item, hence why I called about the confirmation) all around a stupid, annoying situation that could have been avoided if she had told me some of this when I originally called.
Customer service is excellent. Couldnt find the oil change deal I was looking for but after showing him the website, he adjusted the price with no hassles.
Ordered a part online,and got the wrong one. Spent 4 hrs on the phone and went to 2 different stores with no help. Marleannia the store manager at the Schererville store went out of her way to help. If I had my own business, i would go hire her away. Outstanding!!!
Guys cant do enough to help you pricing good website works great
Helpful, and pleasant. Plus military discount.
Usually has commonly needed parts for your car, reasonable prices, and employees that are knowledgeable about cars.
They got everything you may need for your vehicle, very helpful.
Got the parts i needed and they even honored my expired coupon!
Good service
If you need a part they probably have it. Tip du jour - Print out an online coupon before you go to save some hard earned skrilla.
Great guys. Very knowledgeable and helpful.
Really good customer service!
Saved me money and helped charge my A/C when my hand was in a cast
The guy there didnt seem very friendly. I was going to ask him for something else but I felt like I was inconveniencing him. The guy helping another customer seemed friendly though.
Great
Nice people for the most part, but my orders are always screwed up.
Very knowledgeable staff.
They dont know a lot of info and are sort of rude at time
Helpful, fairly priced and friendly.
Called store dude was rude, u could tell he had just woken up, maybe he was having a case of the Mondays, but it was on a Wednesday though! Oh well!
Very nice people and no what there talking about
Great people !
Many parts in stock. They install wiper blades too
Good parts, reasonable prices
Great Customer Service
Great staff
Always seem to have what I need
Quick and convenient
Lot of parts