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ProCare Collision
1205 Borgfeld Rd, Schertz, TX 78154, United States
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ProCare Collision
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Ra
Review №1

ProCare did a great job on my Cadillac. They were professional and fast. I highly recommend this company. Kimberly is amazing.

Su
Review №2

These guys did an excellent job and perfect paint job I needed. They were so informed and kept me informed about the whole process by text along the way. I even got my car back a day early and it cost less than the original bid.How excited was I. I would recommend them to you for anything else you may need, because they kept me informed and did a fantastic job, plus have one heck of a Manager seeing over all operations right in the Front Office.Voted Best in my Book for this years Car Repair and Service for 2021 !!!!

Ca
Review №3

Excellent communication with this shop. Repairs done on time. Happy camper here.

Am
Review №4

Highly recommend! I had to have the front grill of my SUV replaced and they did an awesome job! So friendly when I walked in the first time, kept me up to date on the status during the fix, quick turnaround time and professional. Thank you for doing a superb job!

Ca
Review №5

I chose them because they are closest to me among the USAA approved shops. They replaced my damaged bumper and fixed some other oopsies. From the get go they were kind, professional, and efficient. They also turned out to be fast with perfect results! This is more than excellent management - it is technicians and office staff who care about the customer. I don’t impress easily but I’m impressed. I hope I don’t need them again, but if I do, that’s where I’m going.

st
Review №6

They did a great job fixing a door ding in my new car, more importantly, working full time and trying to maneuver getting it from point A to point B, they drove my cleaned, fixed, pretty car home and parked it in my driveway because I had to work late. NICE customer-service oriented, professional establishment.

Ba
Review №7

They did an excellent job on my car and I would highly recommend them. Kimberly Faulk did a wonderful job of keeping me informed as to what was going on with my car. Great customer service.

Be
Review №8

Very professional, friendly, and helpful. Explained everything upfront and even handed our Rental return with Enterprise Rental car. Couldnt be more happy with them during our stressful incident.

T-
Review №9

My 2020 vehicle bumper was done on time and they kept me informed each day. When I picked it up they told me it was so new they didnt have the software to run the diagnostic and they removed the charge from the estimate. Thats honest. Work was perfect. They are very professional and I will definitely recommend.

Ch
Review №10

They did a great job matching the color on my car! I was so worried to have any body work done since my car was a rare color but these guys did such an amazing job you couldn’t even tell there was ever any damage at all! Highly recommended!!

Br
Review №11

Kimberly and the team were excellent to work with. Over communication and great service. Best I have ever experienced!

Ja
Review №12

Seriously great service! They went out of their way to make sure the product was as good as possible. Went over prices with me directly, and was up front with the plan to fix my car. Jason was great to work with. They worked with my insurance well. I called them based on the multiple positive reviews, and now I’m writing one. Best car service I’ve ever had, hands down!

Sa
Review №13

If you take your vehicle to this place, I suggest checking their work thoroughly.

Er
Review №14

After getting rear ended my vehicle looks just like new! Jason has made this experience easy and painless. He has truly made me feel like family. At this point I am not sharing my experience with friends and family because to the frustration of a car accident but because of the great service and experience Jason and the whole team at Alamo Paint and Body has provided. Again thank you all!!!

Ge
Review №15

Great service! I was out of town during the time vehicle was being serviced and they did a great job. Kept me informed throughout and end product was great!! Highly recommend!!

Mi
Review №16

Every member of the staff were respectful and courteous, finished in a timely manner and kept us informed, every step of the way. This is our third time and plan to use them again if the need arises.

Re
Review №17

The overall service I experienced at this location was amazing. Being informed of the progress throughout the entire process was a huge advantage. The importance of reaching a high level of satisfaction was expressed even after the job was completed. I highly recommend this location.

RO
Review №18

The best. Car done a day early. Great job and surprised at the good warranty

Fr
Review №19

Alamo Body and Paint has such amazing customer service. Monica up front was so sweet and very helpful. Greg our estimator was very good at calling us giving us status on our vehicle. We will definitely recommend our family and friends. Thank you Alamo Team for making my car look brand new again!!!

TG
Review №20

Great work and awesome customer service. Worked with my insurance company and made the whole process very smooth. Hopefully won’t need repair work done again real soon, but if I do I am coming back without hesitation. Thanks Alamo Body and Paint!

Ju
Review №21

Did a fabulous job on my rear bumper no complaints. They coordinated my Enterprise pick up and drop off and completed the job ahead of schedule.

Sh
Review №22

We were stuck between a rock and a hard place with our van. Greg and Jesse (the manager) were compassionate and understanding and worked with us in ways that most auto shops wouldnt. The level of integrity was very high. We will take any of our future auto repairs to them without a thought.

Jo
Review №23

Greg was very informative from the estimate to the completion. I had to bring my car back to have the door mirror tightened, it took them all of 15 minutes. Will definitely use them again!

Wa
Review №24

Great job fixing my Mustang. Great service and friendly.

Li
Review №25

Kerrie did a great job working on my BMW. She and the paint guys came up with a solution to a problem regarding my damaged bumper that was brilliant. It was money saving and it took care of the problem. Anasthasa at the front desk was very friendly and accommodating. I HIGHLY recommend them if you have the misfortune of needing body work done to your car.

Ca
Review №26

This company worked with my insurance after my kids somehow managed to dent an entire front panel in a race to get the front seat - I have had great service from my businesses myinsurance company has recommended in the past and Alamo Paint and Body was no exception! They facilitated arrangements for our rental car, and kept working with a storm coming to ensure timely delivery once their work was done. What a welcome to our new neighborhood! :)

Cl
Review №27

Friendly and caring staff.

Se
Review №28

Great staff! Friendly, fast, and good at what they do. Kept me informed and took care of all the details big and small.

da
Review №29

Alamo Paint & Body in Schertz, Texas, cares for their customers and their work shows it. My Tundra(rear quarter panel damage) was finished and delivered on time and Greg kept me apprised throughout the work process. I highly recommend them for your vehicles needs.

Br
Review №30

The customer service & knowledge of Auto Collision Works is superb! You can trust them to not take advantage of you. The facility is always clean, but most importantly the staff go above & beyond for every customer than any auto service facility! I have been going to them for almost 10 years now.

Ke
Review №31

Great quality repair on my Camry. They kept us informed as to the progress of the repairs and were very professional. Highly recommend!

Mi
Review №32

They do good work in a timely manner.

Va
Review №33

I took my car in to have the side door fixed because something on the side of the road flew up and hit my car while I was driving on the freeway. I went to pick my car up and there was a chip in the door close to where the damage was that I could tell had been painted over. The guy tried to tell me that my car had the chip in it before I took it in to be fixed, but that goodness I had pictures of the damage before I dropped it off without the chip. When I picked my car up, everything that was in my car was thrown in my trunk and now there is a dent on my trunk. My car was halfway cleaned so I don’t understand why everything was taken out off my car to begin with.

Ro
Review №34

Auto Collision Works Review 12 Jan 2013First, I would like to say being in the military and traveling across the country from time to time reviews are always critical for me in making the best possible decision whether it be purchase or services.My vehicle an Audi A6 had some damage on one of the doors. The vehicle doors are aluminum so I was very particular on who was going to do the work. After tirelessly searching the reviews, Auto Collision Works caught my attention and so the job is complete and I will give my thoughts on this business.1- The Call...My initial phone call was answered by a very professional rep who was patient and answered all my questions with ease. A big plus was it was a one stop process, I did not have to go and do an estimate then come back at a later date!!! Efficient and thorough!2- They knew exactly how to deal with the insurance company and when additional work was needed that the adjuster did not catch they handled all the back and forth with the reps I did not have to make a single call!!3- Feedback was above average...I received a call just about everyday on the status of the vehicle and where they stood on parts. This is a big plus as I know things could arise that could prolong any repair so having a heads up for rental car purposes was a big plus!!4- The pick up....I needed a ride and they came out and picked me up. The owner came out and did a very thorough walk through and the work performed was amazing. The vehicle looked just as good as the day I got it!!! They even cleaned the car...Great JobOverall a great experience and I highly recommend these guys to anyone needing this type of service!! Great Job and thanks so much for the Great Service!!!RJM-Us Army

A
Review №35

I’ve had the best experience here at this location the staff was very helpful and Derek was amazing customer service was always on point and the repairs were perfect all within great timing ! I would highly recommend this body shop to anyone with their car troubles they just did such an amazing job

S
Review №36

Had an unfortunate incident involving an unavoidable object in the area (ironically end up working with this body shop right down the road lol). I have premium OEM accessory parts and the staff (Kenneth especially) put me at ease with the entire process. I use to go to Jacks off of FM78 but it has since turned into a chain. Alamo has a small family type vibe to it and the entire process was pleasant. Definitely busy as of recently so it took a little bit of time to get my car in and out but I couldnt be any happier. I had a handful of choices to choose from when going through my insurance and ultimately knew I should settle on Alamo after perusing the comments. I highly recommend them.

Ne
Review №37

Outstanding customer service and quality. I don’t give five stars freely or often. Thanks!

N
Review №38

Fantastic job, made it look like new. Would have been 5 stars if the car was ready when they said it would be.

D
Review №39

My Dad took his car in to get repaired after it was broken into. The front passenger window as broken, and the side pillar was damaged with a screwdriver- and that was it. When we picked up the car almost the whole passenger side of the car had been painted (WHAT!!) They said they saw some scratches? They had to remove the bumper and headlight, and then claimed the side power mirror was broken and had to replace that. Not happy that the car was repainted, that it was out a week, and that basically my elderly Fathers insurance company was ripped off almost 2K. They did great work, the problem is 90% of it was not needed.

An
Review №40

Great service, car looked really good when i picked it up. I had ky windshield replaced along with other body work and they even made sure to put the sticker on the new windshield. They definitely have my future business.

Mi
Review №41

Second time to use them for a repair. Exceptional customer service and our Highlander looks as good as new !

An
Review №42

Great Job! I brought my minivan after someone backed into and took off. Left what considered a nasty gauge like dent in my rear panel(?) Hit it so hard knocked the paint right off. Turn arpund was amazing! And I looks Great! Im so happy. My van no longer has a black eye. Thank you!

Jo
Review №43

The service, attitude, and professionalism of Greg Elliott really made Auto Collision Works easy to deal with. The excellent quality of the work done on my pickup means that if I ever need body work again, Auto Collision Works is the place Ill go.

RR
Review №44

Great body work! Unfortunately, the repaired panel was the cleanest, best looking part of our van!!Thanks!!

De
Review №45

This is a great body shop, they really care about quality collision repair and customer service!

Ha
Review №46

Absolutely terrible customer service! Will milk your insurance for every dime they can get and take advantage of the military. Will return your vehicle in worse shape than when dropped off and blame the new damages on you instead of fixing and taking the blame. A deplorable business. I will NEVER recommend!

Co
Review №47

I came here after my car got messed up in a pothole. They were fast and efficient, I would recommend 10/10.

Ky
Review №48

These guys are awesome and ready to help. They have a very customer-oriented approach and a friendly crew.

Am
Review №49

The best!

M
Review №50

Did a great job on my car.

Wa
Review №51

Great job!

Al
Review №52

Awesome staff!

St
Review №53

Great customer service

jo
Review №54

Awesome service

St
Review №55

I brought my car here after a hit and run smashed my passenger side. They did an OK job, but they kept my car over a month. They dont provide any extra touches, like washing your car. I think they should after major body repair!

Pe
Review №56

Great work, professional service!

Information
4 Photos
56 Comments
4.6 Rating
  • Address:1205 Borgfeld Rd, Schertz, TX 78154, United States
  • Site:https://procarecollision.com/alamo/
  • Phone:+1 210-945-0175
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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