Honestly, pretty amazing customer service all around. First off, immediate response/appointment/follow up. Also, the price to replace my windshield seemed very, very fair. Lastly, we had a light bar attached to our jeep. My guess is that we were probably missing a few screws on it. When it was re-assembled, all of the bolts were put on one side so the light bar was not properly attached on the other side. I contacted Seth and he then located screws from a local jeep shop and is going to go back to our place and replace them. That is what I call service. We are only in Scottsdale part time and I have a windshield that is cracked at our other home. Im going to wait until I drive down there this spring to have it replaced or fixed as I want to give these guys the business. Great service like this is hard to find. If you are looking for service on a windshield, look no further.
Great experience! I called Friday afternoon, and scheduled an appointment for Monday morning, very pleasant and easy. The installer called ahead of time to let me know he was 30 minutes away, and arrived pretty much exactly 30 minutes later. Installation was done on my car parked in my driveway. Total installation time was about an hour. I am very happy with the results. Professional, high quality, convenient, on time, reasonable price, I couldnt ask for anything more. The current perfect 5 star review is totally justified.
Seth, the owner of Scottsdale auto glass, really lives up to his five star reviews. very communicative, easy to work with, will fight to get your job done. I mean that in a good way. I had issues with my insurance covering my car even though it got approved twice and then unapproved twice, Seth went to bat for me. He’s waited hours with the insurance company, just so I don’t half to take time from my day to deal with insurance! 10/10 recommend him to anyone looking to get their glass replaced.As far as a maintenance standpoint and the work that was done, Mike came by very efficient and quick. Very knowledgeable in what he was doing, I would also recommend seth’s employees 10/10
Seth is a great business owner who has a lot to be proud of. He went above and beyond to help me locate a hard to find windshield, when all the local dealers and manufacturer all said I’m out of luck. Mike, the technician, was very professional and did a really clean job. I highly recommend this shop.
Fantastic Experience! My insurance carrier had a preferred provider which required me to drive to their shop and appointments were limited and many days out. I decided to look for another provided. Contacted Scottsdale Auto Glass and spoke to Seth who contacted my insurance carrier and was on the phone to initiate the claim for windshield repair. He was very helpful and explained the process to me. The technician came out to my home two days later. He contacted me when he was on the way to my home. Installation was completed quickly. Great experience. Would use them again without hesitation.
Beyond amazing service and so very responsive. We had windshield crack while traveling cross country reached out to Scottsdale Auto Glass via website email on a Sunday night and had response 1st thing Monday morning from Seth and he further responded to each and every further email promptly. My windshield was repaired on Wednesday and they came direct to our resort for the repair. The responsive of Seth was something to be complimented and was also greatly appreciated.
Great customer service. Prompt response and goes over and beyond. Thanks-Debra
I called Scottsdale Auto Glass on a Saturday morning as I was passing through Scottsdale in need a of windshield chip repair. Seth was very helpful and understanding. Fortunately, I was able to be scheduled that day for a repair. Dennis, the mobile tech, arrived promptly, performed the repair in under 30 minutes (looks great by the way) and provided great advice for future chip/cracks to my windshield. I highly recommend their services, and if Im ever back in Scottsdale I know who to call for windshield repairs. Thank you Seth and Dennis.
Scottsdale Auto Glass & Seth are like the Easy Button for windshield repairs and replacements. Theyre very accommodating to your scheduling needs and fully understand how to navigate the insurance world to file your claim. If you need windshield repairs or replacements, youre crazy if you go anywhere else. Seth is THE MAN!
Great experience! Seth have me options for original factory glass or aftermarket. Fast scheduling. Representative was on time, professional, and courteous. Thank you!
Response to my request was received within 30 minutes, quick schedule, service was performed by Dennis- really nice person!Bar none the best and most reliable service!
Seth totally made the process easy. Installer was friendly, and got it done!
Personally Ive never experienced a sunroof shattered to pieces by a rock, but Scottsdale Auto Glass apparently has. They replaced the shattered sunroof first thing the very next morning at place of work! This was especially huge for me because non stop rain was near and it was do or die for me getting to and from work without further damage to my vehicle.Second job performed by Seth and I wont use anyone else in the future! Responded to my text immediately and handled the matter with insurance immediately. Dont let your insurance company send you 40 minutes away to their preferred shop make Seth and Scottsdale Auto Glass your only priority for glass replacement.This sounds like a paid review but its not. I cannot stress how great these guys are. Glass was picked up directly from an Acura Dealership OEM part!Thanks Seth!
Great place! Seth was honest, helpful and up front from the start. He answered the phone immediately. Did not have to listen to a recording and be put on hold. He saved me hundreds of dollars. Very down to earth company. The technician showed up on time and completed the job in less than and hour. Call them before you look elsewhere.
Im from out of town and havent had a windshield replaced. I called the national chain because they were the only folks I could think of to call. Never spoke to a human.......filled out forms on line.........wanted my credit card..........I said, scr-w this. Im going to find an independent business to do business with and am I glad I did. Came to me within a few hours, fixed my cracked windshield and was so far less expensive that the national chains it was embarrasing. I finally found out the cost of the Saf-li--t folks......Literally twice as expensive. Thank you Scottsdale Auto Glass. Youre the best.
I too was dreading the time – inconvenience etc. for a windshield replacement. I really wanted my husband to take care of it~ but I made my claim online with State Farm (easy) then, I had to select a service repair shop… I was in a hurry but something told me to slow down and google a few – I am so glad I did! I saw MANY 5 Star reviews for Scottsdale Auto Glass – in fact all 5 STAR – could it be true? Yes! I put the claim in at 4:50 p.m. and was expecting to hear from someone the next day or two… O no! Seth called and I could not take his call so he waited nd tried again and YES Seth is a high end concierge! I liked him immediately. He seems like he LIKES HIS JOB! And guess what he arranged an appointment next morning, Mike came on time and was GREAT and then yes, coordinated the car’s sensor recalibration and yes, helped me to get my eyebrow tint covered… We live in Rock chip area (and I know with three drivers there will be more) so great to know who to call --THANK YOU!!
Scottsdale Auto Glass lives up to their perfect 5 star rating. I recently had a long hairline crack in my windshield and had originally scheduled to replace the windshield with the Tesla service center. However, they were far too busy to accommodate any windshield replacements. I called Scottsdale Auto Glass on a Friday afternoon, by Monday they had the windshield and they installed early Tuesday morning at my residence. Seth was very upfront about expectations and followed through with everything he said he would do.The installer Mike was very professional and did amazing work. He took great care of my Tesla and the windshield installation looks flawless.This is the place to go for glass repair for your car.
Seth was absolutely wonderful and so very responsive.
Small tick in the windshield. Called SAG the next day and they came that afternoon. Fixed it and it looks terrific. Great guys. Good service. I hope I never need them again ;-) but when I do... I’m calling back!The best.
Excellent service and top quality work! I will definitely use their services again in if needed!
Amazing service. Responsive, prompt, great work, and never had any issues the two times Ive had my windshield replaced in 18 months. 5 star service.
Went the at the end if last year, I was in and out of the shop with a new glass window for my Tahoe on the same day, I was able to do it for cheap!
Seth is great on the phone and got me all set really fast. Greg came the very next day and fixed my window and it looks fantastic. Could not be more satisfied with this business. They were also the lowest cost around!
MIKE WAS EXCELLENT AND VERY PROFESSIONAL....
They made this so easy! Answered my call right away, came out to my place same day, and fixed my rock chip in about 15 minutes. They were preferred providers for my auto insurance which was a pleasant surprise. I would highly recommend them!
They were very professional and lightning fast. Less than 24 hrs from my claim submitted to replace the windshield on my ‘15 E350. Thank you!
I have used Scottsdale Auto Glass previously when my car was broken into and my window got smashed. They were very helpful from the first call, and quickly replaced the window. Today I got a chip in my windshield from a rock and they are fixing it same day for me. Excellent customer service and my insurance (Progressive) works with them. Overall very pleased, I highly recommend them for any glass issue you might have!
Amazing guys. Called at 8am and they had availability at 11am same day. HALF the price of Safelite for the same service and quality. I will be a repeat customer in the likely event I get another chip here in rock city USA 🤦🏼♂️Thanks guys for a great business experience you don’t always get in a big city.
Scottsdale Auto Glass is awesome. Seth the owner answered my call quickly and had an glass service technician( Michael) out to my house a few hours later on the same day. Michael was very polite and professional. Quality glass. Highly recommend using Scottsdale Auto Glass.Bill Potolicchio
Did a great job on short notice. Painless and a good price. They even went above and beyond and cleaned up some tape residue and removed glass from the break. Don’t hesitate to call if you need them.
Seth just wanted to let you know the job is finished. The employee you sent was fantastic and very professional, All 5 Stars... Best Regards, Crawford’s
These guys go above and beyond to take care of you. They’re always on time and do a great job. They are the only ones that I let take care of my fleet!
Very impressive. My BMW was hit by a little rock on the highway and I got a big crack on my windshield. I made the claim online with State farm at night and picked Scottsdale Auto Glass based on some positive reviews I saw on Google. I was fully expecting to wait 3-4 days to hear anything. But I was pleasantly surprised that the shop called me within 30 min. and arranged an appointment next morning! And a professional came early next morning to my apartment and replaced the windshield in 30 min. Totally painless. Will definitely use them again for any auto glass works.
I usually desire more than 5 reviews of a company before giving them a try but my gut just told me to try Scottsdale Auto Glass. I cannot rave about Seth enough, talking to him is like speaking to a high end concierge. He is so polite and even remembers conversations that we had the day before. Then Greg came to my office to replace my windshield. He was super kind and polite as well. Seth & Greg have such a calming effect to their voice. Great service so worth giving a try!!!!
Called Scottsdale Auto Glass based on reviews I read about their service and was not disappointed. Seth was professional and very helpful. Coordinated with my insurance carrier and arranged to come to repair a rock chip the next day. The next day I discovered the chip had become an eight inch long crack. I called Seth and he quickly arranged with my insurance carrier to replace the glass.I took my wife out to breakfast and on the way home was bemoaning the fact that I would have to sit through the entire time slot waiting for the tech to show up. My phone rang and Seth told me the tech was waiting at my house, 20 minutes early. Greg, the tech was friendly and efficient and was gone in under an hour.Great place to have glass work done, I highly recommend this company.
Dreaded managing a windshield repair for my daughter’s car from out of state. My insurance company wanted to send us to Safelite. I wanted an OEM windshield. I called Seth at SAG and he got it done quickly and painlessly. He called my insurance company with me on the phone and diplomatically insisted we be allowed to use an OEM windshield. Seth then coordinated the car’s sensor recalibration with another vendor. Seth got it done with no out-of-pocket cost to me. He then followed up to let me know when repairs were completed. If only every company and people were up to these standards!
Scheduled an appointment quickly, showed up on time, repaired my windshield quickly, professionally, will definitely use them again if the need arises.
Seth took care of replacing our rear windshield quickly and easily. Service was prompt, professional and excellent. While hopeful I dont need the repair again for a while... if I do, I know where Ill return my business. Many thanks!!
Outstanding experience, Seth arranged to have his guy come and fix both my cars within 1.5 hours. Much cheaper than Safelit and the quality was outstanding. Followed up every step of the process, could not praise this company enough. Thank you Seth.
Excellent experience. I would highly recommend Scottsdale Auto Glass. Seth was professional, courteous and provided excellent service. The installer (Don) was on time, helpful and professional.
Great service, straight to your door, professional and quality work. Impressive, I highly recommend them.
Just wanted to share our experience with this company. On Easter Sunday we were hiking and someone smashed out our side passenger door window. Monday morning we called to have fixed. Seth took our information and called back (in a very reasonable amount of time) confirming that he had a replacement. He set us up with any appointment the very next morning. The installer Mike arrive right on time at the location we were staying and had the job done in no time. We can’t say enough about the Amazing customer service from both Seth and Mike.Thanks AgainMike and ShelleyFrom Halifax N.SCanada 🇨🇦
Seth was quick to replace my windshield and provided exceptional customer service. I highly recommend this business.
Seth at Scottsdale Auto Glass made replacing my windshield a painless process. He was very accommodating on my location and desired time slot. He was also keen on detail, asking if my Mustang had the horse embellishment at the top to ensure I received an exact replacement (something I would have entirely overlooked otherwise).After arriving, Seth and his associate went straight to work and replaced my windshield in 20 minutes! He also called within the following week to check up and make sure I wasnt having any issues.If I have any windshield damage again (knock on wood [or glass, I guess]), Ill be giving Seth another call. Thanks for being superb!
Great customer service! Thank You.Ryan Family
I was in from out of town for Sun Circuit Horse show, got a broken window on my truck. Seth and his crew were curtious, on time, and helped me out of jam for sure. Their communication with me was 1st class. I highly recommend them !
When we came under a time crunch trying to get our company cars windshield replaced last minute, Seth and his Team were rockstars and came thru for us. They did a great job and were responsive every step of the way. They will be our go to from here on out.
I cant begin to share my extreme satisfaction with this company! I arranged to have the windshield on my BMW replaced at my home address this past week on Tuesday. I ended up going to work that day (35 mins away in Chandler) and when Mike called I had forgotten he was coming. Mike said no problem and he DROVE TO MY OFFICE! I couldnt believe it. Most companies would have rescheduled. I will NEVER work with another company to have my glass replaced. I am a forever customer of this company now. Thank you so much for being a TOP NOTCH company!!!!!! Michael Bonanno.
Fantastic customer service. Responded immediately, coordinated with USAA to cover all the costs, came out to my home the next morning, replaced my windshield within an hr, then followed up the next day to make sure everything was ok. Windshield is perfect - no complaints.Couldnt ask for a better experience!
Couldnt have been a better experience. Easy booking and prompt, quality, professional service.
Amazing service as always, no need to go anywhere else, Seth and his crew are top knotch.
Ecxelent