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Amerisleep Scottsdale
7167 E Rancho Vista Dr #137, Scottsdale, AZ 85251, United States
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Amerisleep Scottsdale
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Ri
Review №1

We were a little wary of buying a bed-in-a-box mattress sight unseen, so after doing research on the myriad of online retailers, we decided Amerisleep had enough good reviews to go check it out. It was one of the few brands that you could actually physically test (they have brick and mortar stores near us) before you purchase. Mattress was going to be for a guest room Murphy bed, so had to be sturdy enough to hold the shape when stored vertically. Decided on the firmer AS2 and it took a while to ship, but it expanded to the full size (not misshapen like you see happen to some other brands) and sleeping on it is very comfortable. Since it is a guest bed, not sleeping on it every night, but times I have, its great.

Lo
Review №2

For a purchase this important I spent weeks researching mattresses from many popular and well rated companies. I watched multiple YouTube reviews. While there were a few that looked like what we wanted, we made our final choice because it was important for us to support Made in the USA companies. We both prefer a softer but still supportive mattress. We chose the AS5 hybrid. It took frustratingly long to arrive (I called a couple of times and was told “It will ship next Friday” I would then get an email stating that there was a shortage of materials and it would arrive next week.. and then that week another email delay) we finally received it 6 weeks after we purchased it. I must admit the frustration of sleeping in the guest room while we waited on it disappeared the moment me laid down on it. It is by far the most comfortable mattress I have ever experienced. It feels like you’re resting on a cloud. You are perfectly supported while having that wonderful cushiness. While you sink in ever so slightly, it springs back the moment you change positions and doesn’t leave that typical memory foam indentation. It sprang right into shape the moment we opened it. Very minimal odor which dissipated within 2 days. We can’t wait to go to bed at night and drift off to sleep almost immediately. Best purchase ever!!

Je
Review №3

I researched many mattress companies and am happy with the mattress I purchased. Great for a side sleeper.

Pa
Review №4

We purchased an adjustable bed online from Amerisleep in 2015. The mattresses have been great but the Leggett & Platt adjustable base has never worked correctly. With L&P not willing to work with us, we turned to Amerisleep and Kianna R. was able to arrange a resolution between us and L&P. Thank you Kianna and Amerisleep for standing behind your customers. Because of this experience, we’ll continue to remain Amerisleep customers and recommend them to our family and friends.

Ro
Review №5

Prior to purchasing my mattress I researched a number of different mattresses and read many opinions and articles about Amerisleep which Company I wasnt familiar with prior to commencing my research. I realize that many opinions or articles can and oftentimes are either paid for or not on the level for some other reason but thats pretty much true for most other Mattress Companies as well thus all you can do is read a lot of opinions, etc.., from numerous sources and pray that at least a substantial portion of the information being reviewed is unbiased.As it turned out, the Mattress I purchased, based upon my determination, not the Salespersons, the AS3 which, at least thus far, is exactly what I wanted and has helped my sleeping and minor hip issues. The very reasonable price and on-time delivery were also important factors.Accordingly, I can say, Objectively that Im quite happy with my purchase and expect to be for a long time to come.

Si
Review №6

Would give no stars if I could. I was directed to go to this location to check out the showroom. No one was there, doors were unlocked, people’s belongings were left at desks. Contacted online help and they said they notified the employees I was there and someone would be out. Waited about 8 more minutes and left. No one showed.

An
Review №7

Horrible experience. Bought mattress and frame on Labor Day and never received the base until almost two months later. Bought with white glove service and they just dumped the 247lb package outside my door! Buyer beware!!!! Extremely disappointed.

in
Review №8

I had thought about purchasing a new mattress for the past 2 to 3 years. I knew my old mattress was due for replacement but the purchase wasnt in my budget. I had been suffering from lower back pain when I awoke in the morning during this same time period. Something told me the old mattress was the reason for my back pain. I consulted with my chiropractor and he suggested a hybrid mattress. Once I had the money I started searching for a new mattress. Reviews led me to Amerisleep and the AS2 mattress. I was uncertain and a bit hesitant about buying the mattress sight unseen. I purchased one and since the first night I slept on it my lower back pain gradually went away. This mattress works for me. I dont regret the purchase and would recommend these mattresses.

Ye
Review №9

I researched for months on the best mattress and Amerisleep offers a great warranty … or so I thought untill you have to deal with warranty! They might as well offer the warranty for 100 years with the way it all works. After about a yr the mattress started to sag! I mean it’s a crater of a sag. I can curl up in the part that is sagging. And the edges you can slip off there isn’t much firmness there. They basically said sorry it’s not covered and left it at that. Would not answer any more questions and when I went to chat with a person they are more then happy to refer you to leave a review. Customer service is really sad. Please buy a mattress from anywhere else but here.

Sa
Review №10

We purchased king mattress from Amerisleep a couple years ago and we love it. It is so comfortable we just bought another one for our guest room. Our daughter and son-in-law raved about it. They extended their stay an additional week and are already planning another visit, which we loved. However, you may not more company, for longer periods, more often. :-)

Al
Review №11

I have two Amerisleep beds, one purchased many years ago and one a year or two ago. Their beds are wonderful and have greatly improved my sleep, but one of the best things about working with this company over the years has been their amazing customer service team! Any time Ive had questions, like about which has to choose, or any time there has been an issue (shipping delay on a bed frame, for example), their customer service representatives have been SO helpful and always resolve everything asap. Porsche, in particular, is an absolute dream--incredibly friendly, knowledgeable, and helpful!

Ma
Review №12

LITERALLY the best beds and customer service I have ever received. Big thank you to Luke H. for helping me with all of my issues. He went above and beyond to ensure I got the right bed and I couldnt be more grateful! If youre thinking of getting a new bed, get an Amerisleep. You wont regret it!

Et
Review №13

Stay away from Amerisleep! I ordered a mattress on June 3 and still hadn’t received it three weeks later. I called to cancel my order as I needed my mattress when I moved into my new home. I called back several days later when I still hadn’t received my refund. Each time I spoke to someone they were very nice and polite, but never did what they said they would do. I was told I would receive an email confirmation of the cancellation and my account would be credited. Didn’t happen! I kept checking, but no email and NO MONEY. $1696.80 is what I am still owed. That may not be a lot of money to Amerisleep, but it is to this public school teacher! Especially during a move.

Te
Review №14

I’ve been researching adjustable bases and mattresses and found Amerisleep. They are highly recommended on various “best of” sites. I almost paid too much and still had questions. So I called direct and spoke with TREVOR SCHILLER, and SO GLAD I DID!!! I had more questions than I realized and he thoroughly and intelligently answered them all. Pleasantly surprised that your products are MADE IN THE USA!!! His knowledge and transparency helped me make my decisions for this large purchase and even took my payment over the phone. Best salesperson I’ve dealt with in a long time. Also offered a better deal than I could’ve gotten online. I love a great experience - we need more TREVORs! Thanks and can’t wait to get my new bed and sleep well.

Ma
Review №15

I researched a lot before buying a new mattress. I wanted some hybrid, fairly firm and that sleeps cool. Reviews are very subjective and when talking about mattresses that is even more: what is super firm for me can be awfully soft for others or vice versa. Finally after months and months I decided to go with the amerisleep hybrid 3. We received it in the expected amount of time and the communication was very good.. We have slept on it for about 3 weeks and we are very happy with it. It is our first time sleeping on a mattress with a layer of memory foam. I was afraid I was going to sink but it is not the case, just comfort, it really sleeps cool, or normal I would say. So far we are loving it.

kr
Review №16

I purchased an amerisleep adjustable bed for my father. He passed away before he could even use it. I have been trying to return it and they state I can return the mattress but not the adjustable frame. We had taken it out of the box and set it up in his house for when he came home from hospital. Unfortunate my father passed away before he came home. Bed never used. It has been a hassle to try and return the mattress and adjustable frame. They said they would take the mattress but have not received any information on them picking it up and then they told me I had to figure out how to return the adjustable frame. What a joke!! I will not refer them to others. Very sad.

St
Review №17

These are the all time best mattresses. They hold up over time and are just as comfortable 4 years later. We have 5 mattresses total and the pillows are amazing as well. We had a bit of an issue with our last order but Porsche stepped in and immediately cleared it up. I will continue to purchase my mattresses and pillows from the MADE IN THE USA company. Super pleased.

Th
Review №18

I worked with Donald Smitherman and color me highly impressed. I wanted to make sure I can get the close out deal, but during the time the deal was happening it was going to be way past the time frame I wanted, I contacted Amerisleep to let them know of my situation and then came the man, Donald Smitherman. This guy not only say he will honor the deal he even told me email him when I am ready. When I responded back, he was aware and already knew the situation, we went straight to business and ordered what I wanted plus extra things. Now the extra things were the bedding and the bedding were sold out, he contacted various locations and found out that another branch location had the goods and even told me that he got it covered. This man made the whole process easy and even went far beyond my expectations of hunting down the items I wanted.

jo
Review №19

I really cant say enough about this company and their outstanding Customer Service. I spoke with their customer service representative Porsche and she was outstanding. She was not only extremely helpful but extremely knowledgeable. Anytime I have called this company to get assistance they awesome make it a point to understand my needs and any concerns. In terms of a place to do business this company should be hands-down model for others!

P
Review №20

After reading customer and other online product reviews, I took a shot at ordering this mattress. I am not disappointed with my purchase and am glad I made the decision.

Da
Review №21

Porsche was great handling our shipping discrepancy, very professional and expedient. The product is great! The mattress is maybe the best I’ve ever slept on. We purchased a hybrid style Cali king. Could not be happier with this company

La
Review №22

Ordering process was easy. They answered my questions promptly through email. Ended up ordering the King Hybrid AS5 and it is pure heaven. The most comfortable bed weve ever owned.

Ma
Review №23

The A4 was really comfortable. It was just a little too soft for me. Porsche was a great help in facilitating a quick and easy donation/refund. Thanks Porsche.

Is
Review №24

So far we are loving our Amerisleep. We did a ton of research as there are so many direct to consumer mattresses on the market these days, but Amerisleep had the best combo of price and reviews. The AS2 Hybrid is so soft and bouncy, but firm. I have felt great since night one - no notable transition issues!

J
Review №25

Poor communication! I was told my salesperson would be in touch the entire time. To this day I still can’t get ahold of someone. The ‘free’ pillows broke free and ended up on my floor. Had to toss them. The bed is good, but don’t expect 5 star service

Ta
Review №26

I am so happy I found a great place to buy our new mattress made in the USA!!! Luke H. has been a great help in finding the one we feel we will enjoy sleeping on the best!Thank you Amerisleep! and Luke H.

Ma
Review №27

I recently purchased the Amerisleep AS2 hybrid king mattress. I love the full support and yet softness of this mattress. It is great for side and back sleepers!

KI
Review №28

The staff was VERY helpful in initiating my purchase! Loved how personable the staff was Chris was very patient with me and my decision making process on which mattress would be best,Delivery was very quick. Although UPS just wanted to drop the HUGE box containing my mattress outside my garage, I caught them and had them bring it in. The box was very beat up when I received it, although no damage was done to mattress inside due to the packing techniques they use,All I can say was I absolutley LOVE MY MATTRESS !!!!!!!! I will happily recommend to anyone considering a purchase of a new mattress!!Thanks Again Amerisleep, YOU ARE ALL AWESOME!!!

Da
Review №29

Although it has now been a month since we ordered the split king with adjustable frame, we have not received enough components to put it together. I cannot comment on how sleep comfortable it is but I can say this is the worst internet company to deal with. So far we have received half of the mattress and after continually complaining the 2 adjustable frames. We are missing the other half of the mattress and the sheets and mattress cover. But, we have received the bill for the whole order. Promises have been made but timely delivery is non existent. So the only thing I can say is buyer beware.

je
Review №30

Lisa G. was exceptional, professional and a pleasure to work with. Lisa G. and I resolved the issue quickly, without complication, and Lisa went above and beyond to answer my questions.

Al
Review №31

I have done so much research before I bought the Amerisleep Mattress and read all the reviews before I decided to buy the AS5 Hybrid. I’m 51 years old and I sleep on my side so does my wife. I always thought that adjustment to sleeping on a new mattress would cost me some days of waking up of back pain, however, didn’t experience that with the hybrid mattress at all. From day one I fell in love with it and I’m so happy to share my thoughts about it. I’m so happy to say that my investment was worth every penny. Now, I can’t wait for bed time to sleep on the AS5 again, extremely comfortable, and my side can dive enough and not cause any numbness or soreness. Thank you Amerisleep - my online homework was so much worth it since I never physically tried them before.

Fr
Review №32

I gave this product one star only because no stars was not an option.I placed my order on Dec. 1, spending $5,000-plus for two beds, mattresses, linens, etc., including an astounding $500 for white glove delivery. I received an email telling me deliver would be made on Dec. 16 -- so far, so good. Then began the Kafkaesque nightmare Im in now.We had been told white glove delivery did not include any disassembling of the bed already there, so my wife and I, on Dec. 14, had it taken to the curb for disposal.On Dec. 15, there showed up on my front porch, with no knock, doorbell ring or any other notice from the delivery man, a box nearly as tall as I, that weighed at least 100 pounds. Since a rainstorm was imminent, the two of us, both octogenarians, had to wrestle it inside and down the hall to the bedroom, where it sits to this day, in the middle of an empty room.Thats right -- STILL no beds. After finally writing to the companys chief executive officer, he promised to get things taken care of. The salesman and his boss called with earnest apologies and pledges to stay on this every day until the matter was resolved.Since then, however, my other three requests for information -- Are these mattresses actually what I ordered? The shipping label seems to indicate differently; and, can anyone verify that the mattresses would function properly after all these extra weeks still in the box? -- were simply ignored. Finally, I received a vague e-mail saying my delivery would be scheduled sometime after Jan. 14 -- not delivered by that date, simply scheduled.I tried to cancel the white glove payment, but was coerced into not doing so by both the salesman and his boss, who made several barely disguised threats: Theyll just drop it off the truck right at the curb; They wont even take it to your porch or your garage; Youll be totally responsible for anything that happens after that; etc., etc. So, it turns out, shell out for the optional white glove delivery, or youve just voided your warranty. Is that even legal?So, were sorry, but we cant give you a review of the mattresses I bought and paid for. They are, apparently, still crushed into their shipping box, sitting in an empty bedroom with no beds to out them on. And my wife and I are still sleeping (or trying to) on an old mattress in the guest room.I have two words for potential Amerisleep customers -- CAVEAT EMPTOR.Fred J. GhirardiniSanibel, Fla.

co
Review №33

Worst Service Ever, Dont Waste Your Time!!!This company has the worst service ever, seriously do yourself a favor and order from somewhere else. It took almost 2 months to receive my entire order, but every time I called they would tell me its shipped/shipping then the would tell me its delayed longer. I asked to cancel prior to receiving my order and was told it would cost me a $100.... A $100 for an order I never received. Finally I was told they would speak to management about a discount for my troubles and would get back to me, of course they didnt get back to me. This company really does have awful service, seriously save yourself the frustration and buy from somewhere else.

Da
Review №34

The mattress is comfortable except when sitting in a laying Near the edge the edge collapses. Subject to a fall.

Ji
Review №35

When ordering the base and mattress combo, I was informed that the base was Amerisleep proprietary tech. However, when I received shipping info, the base comes from Leggett and Platt. I looked up the same base on the Leggett and Platt website and discovered that Amerisleep sells it for $400 more with no white glove delivery while L&P includes white glove delivery. Lastly, I have been waiting on the base for over a month. Appears to be fraud from the outset, especially selling me an overpriced base that ships from Leggett and Platt. Could have saved over $500.00 if Amerisleep and informed me that the base was not from them.

Ka
Review №36

Great company! Purchased yesterday and forgot to add my discount (totally my fault). Called and got a refund right away!! Then the next day my new buddy Albert called me to make sure I didnt have questions and to go over the delivery process. So far its been the best experience! Cant wait to get my new bed.

Le
Review №37

Great products, rude staff. Very unhelpful, couldnt tell us the difference between models. When we asked questions the guy answered Google it. Terrible store, great mattresses. Very unprofessional, go elsewhere.UPDATE: The mattress came in a destroyed box! The store was unprofessional, and so is the packing. An absolute disgrace, one side was totally open!This is just disgusting, the box is full of dirt and leaves!!

Je
Review №38

This will be a gushy...over the top... thank you kind of review. With the world in utter chaos (check the date if youre reading many months or years from now... remember what you were doing when we had to shelter in place?)... it was nice that some companies (like this one) go that extra mile (and more) to help their customers. I cannot praise Z and his employees enough. ALL THE PRAISE! Thank you for making miracles happen. I will not forget this. Thank you so so so SO much again.

Li
Review №39

This was my second time buying from amerisleep. First was good, bought a mattress and love it. I bought an adjustable base this time because of my great experience with amerisleep the first time. Not so good. After first not being allowed to get the sale price that I was eligible for because of the past purchases, when I received the base, a part was disconnected and the metal pins that hold it in place missing. I contacted the company and they started a “ticket” telling me that someone would call me in 1-2 business days. No call to resolve the issue and send me the missing parts for my bed. I ended up having to go to Home Depot and buy the missing pins to be able to set up the bed. In addition to this problem, the base was pretty banged up in shipment, which didn’t affect the functionality of it, but didn’t think that is how a new product should arrive.

Jo
Review №40

My only reason for the 3 Star review has all focus on the importance of listening. Per Amerisleep standards & recommendations Heavier customers are directed to the AS-2 not AS-3. My Customer Service Rep did not listen when I spoke of being 190 upon entering the USMC but 200 now. Her focus seemed to be my sleep style which I defined as Rotisserie. Net-Net, Im a flipper. In her defense, she was probably trying to play it safe because all flipping seems to end on my side hence the AS-3 recommendation. If it were me, as soon as I heard 200LBS, AS-2 4 U

Jo
Review №41

Couldnt be happier, after a motorcycle accident in 2015 most beds are either too soft or too firm. They were super easy to talk to and helped me find the right model. I am not the type to leave a review but after having the bed a few weeks I seriously couldnt be happier

Jo
Review №42

Best rest I have had in many years. I have the AS4 with the adjustable frame with all the bells and whistles. I recommend this mattress to everyone.

au
Review №43

I did my research over months and settled on Amerisleep3 and have not looked back. My husband and are average size and suffer with aging bodies and the accompanying arthritis pains and, in my case, RA. This mattress is unbelievably comfortable, not too firm or so soft that you sink into it. Another great feature is the lack of motion transfer. I don’t flip around in my sleep like I used to but when I do, it’s not like sleeping with Flipper, the dolphin. We are happy sleepers and were from the first week.

Ma
Review №44

We love our Amerisleep mattress. I spent a lot of time researching my choices. What set this company apart is the construction of the product. their return policy and some of the newer technology used in the design of the cover system. It was delivered within a week of placing the order. We got it upstairs and unrolled it. My husband no longer has any back pain and states that he has having some of the best night sleeps in a long, long time.Be aware if you are going through menopause your still going to have hot flashes. It has taken me awhile to figure out what to wear to sleep in and at first I actually needed an extra blanket because I would get cold when I first get into the bed. (cooling technology). As the night moves on I warm up quite nicely. If you are looking for a new bed, I highly recommend this mattress. My spouse is a heavy man and to date no divots in the mattress, our old one has compression divots almost immediately.

Er
Review №45

Once again Im pleasantly surprised by my experience with Amerisleep. Specifically, the customer service I received from a team member named Courtney. I emailed a request, and within a couple hours I had a return email and phone call. Courtney was courteous, professional, and very knowledgeable. She quickly understood and acknowledged my request, and acted on it immediately. My request was handled promptly and I couldnt have been more pleased. So often companies promise great customer service and say that they are different than other businesses. Usually those promises are just words and dont mesh with reality. My experience with Amerisleep has been a refreshing change from business as usual. They have a great product, price it fairly, and back it up with great service. I strongly recommend them to anyone in the market for a mattress. Thanks Courtney!!!

A
Review №46

This is my second AS3 mattress and foundationfrom AmeriSleep. Very happy.I dealt with Shonn out of their Texas location.He was professional, walked me through every step,and searched for the best deal possible! Such a pleasure... (unfortunately you don’t often find that these days.)I’m so happy with my first AS3 mattress as it’s not too firm, nor soft (I’m a side sleeper) that my kids purchased one as well. Now I’m buying another and passing my original to my new guest bedroom.APNYC

Na
Review №47

I read the reviews and liked the 100 day return offered, plus no shipping. no sales tax and $200 off. I purchased the 2 mattresses for a king bed. S I do have an adjustable bed and the mattress works beautifully!All I can say is I LOVE MY BED, I WOULD BUY ANOTHER IN A HEART BEAT. I now sleep in the middle of the bed not on the edge ready to fall out. This has been a great purchase I would recommend the bed to everyone.

Je
Review №48

Luis was a very helpful customer service representitive

Br
Review №49

Just tried to buy a bunch of pillows as a way to try out the company. I tried to use their $200 off your order for signing up for texts. It had no terms and conditions in the link I clicked on the ad, but apparently there were conditions. I tried to use and they then told me I wasnt allowed. I asked for a link to their actual conditions and they couldnt provide. Seems like a dishonest company. I also tried to submit a review on reseller ratings, which Amerisleep uses on their website via google, and it wouldnt process it when I gave it 1 star. Makes me wonder if some of these positive reviews are about as truthful as their deceptive marketing.I appreciated the response below and revised my review upwards, but still have concerns about the poor communication. Maybe my experience was uniquely poor though.

Mi
Review №50

So far so good! Its only been about 3 months so I cant speak of the durability yet, I can however attest to way Ive been sleeping lately which is awesome! I cant remember a single mattress in my 46 years on this planet that I loved.... until now. The Amerisleep mattress is really that good. It feels like a super firm mattress at first but its not, it has just the right amount of contour and support. She likes a mattress nice and soft, myself hard as a rock, somehow the Amerisleep finds that happy medium that makes us both happy. Easy delivery and set up, the whole process was hassle free. Theyre cheaper options out there but I wouldnt bother if it was money again.

Me
Review №51

After doing a lot of research we decided to go with the Amerisleep bed. It had the highest ratings in all the reviews I read and I liked their 100 day trial period. We ordered the AS2. My husband loved it but it was just a little too firm for me and Im more of a side sleeper. We then tried the AS3 and its PERFECT for both of us. We no longer wake up to a bed moving as one of us changes sleeping positions or when one of us gets in and out of bed. We are very happy with Amerisleep and highly recommend it if you are looking for a memory foam bed.

El
Review №52

I had been waiting to purchase a new mattress until Black Friday. I went online to place my order and use the promo code, but the code kept coming up as invalid. I sent a chat to an online associate, Dean who let me know that the package technically didn’t qualify as it was already a package deal. This slightly frustrated me and so I had some follow up questions for him. He let me know that if I called in to a phone associate that they would be able to manually add the additional promo. He was helpful at explaining and directing me in the right direction. When I called I spoke with Anastasia who was great as answering my many questions and taking care of the promo for me. I just got off the phone so I obviously have not yet received my new mattress bundle. I’m excited to receive it! Hoping my experience continues to be a good one.

Ji
Review №53

Being tired of the old queen-sized spring mattress, searching for a king-sized foam mattress, researching brands and models, reading reviews and comparisons,......I was eventually led to the Amerisleep website. The website is well-designed and was quite useful in comparing Amerisleep mattresses. I found the Revere on the Deal of the Day at 25% off. (Keep your eyes on the Deal of the Day, and call customer service to consult--theyll work with you!) After all the research and consulting the website, the Revere sounded like the right mattress for us. After a short situational review with the Mrs., we jumped on the Deal, and added the classic mattress protector--all online. I made a phone call the next weekday to ensure all was in order--of course it was. Shipping was prompt and pleasant via the ever-accommodating FedEx. Calling to ensure I would have a proper base for our new foam mattress, I encountered Rodrigo who gave sound advice regarding the slatted bed bases I was considering. This imparted even greater confidence in my decision to have bought Amerisleep. I honestly cannot say enough fine things about my customer service experience thus far. I am looking forward to setting up the new king-sized solution featuring the Amerisleep Revere (and some new high thread-count sheets, but thats a different discussion ;-).Thanks, Amerisleep!

Sh
Review №54

I can’t say enough great things about the customer service I received today. I called twice, first speaking with Anastasia who educated me and helped me narrow down our bed choice. She was very helpful and walked me through a possible customized split king order. She made the process very easy. After talking with the hubby, I called back to place the order and Madeline finished me off and helped answer some more specifics on universal headboard brackets, set up and delivery, and payment. They were so great I asked Madeline the best way I could give a review their superior customer service.... and the rest is history. Looking forward to getting the bed. Thanks gals.

Su
Review №55

This is such a hassle-free mattress buying experience! At first I ordered an AS2 largely because I read so many reviews that recommended this one for back problems. It was great but I also have hip pain, so it was a little too firm. I called them up and they were so accommodating they set me up with an AS3 delivery to exchange. It got here in less than two weeks and then shortly after, the first mattress was picked up and Ive been extremely happy with the AS3 ever since. My back (and hips) are feeling much better now. This is a great company!

Ma
Review №56

Amerisleep was excellent to work with. We really like our mattress -- it is comfortable and were sleeping better. The customer service is first rate and makes buying a mattress online easy. When the first mattress wasnt quite the firmness we wanted, they exchanged it for another model without any problem. We highly recommend this company and their mattresses.

An
Review №57

I love my mattress! It was delivered so quickly and the company provides excellent customer service. I literally purchased this mattress because two years ago my best friend had one and I fell asleep on it from comfort. Today I have my own :) The. Exact. Same. One.

Je
Review №58

Top quality mattresses that provide great back support so you wake up pain free and refreshed every morning! Comes with 20 year warranty. Fast shipping and fantastic service, especially from Melissa in CS! Highly recommend!

Jo
Review №59

Before I bought my mattress I spend a few days reviewing different brands. I read a big number of reviews, compared several ones that I liked and even watched videos on it. I decided to go with Amerisleep for the price, design of their mattresses and finally customers reviews online. It has been over a year now and in all honest opinion I love my mattress. The quality and comfort does not compare to my old mattress. I would highly recommend this mattress company to anyone. If for some reason you do not believe the reviews then do your own research and find out for yourself how good of a company this is.

To
Review №60

I have chronic back pain. My wife and I are both side sleepers. We got a new bedroom suite, so I researched high and low for the best mattress for us. We shopped and searched online and I found that Amerisleep was not only the top rated mattress but the best fit for us. Ordering a mattress online made my wife uncomfortable but I assured her this was the best way to go. When it arrived and we setup it up, she knew in a few days that I was right. We love our Amerisleep mattress and we sleep so much better. It has also been great for my back. I highly recommend Amerisleep, it is the best.

Am
Review №61

Amerisleep has genuinely great beds. I took a chance on a brand I didnt know well because of the glowing reviews, and I promise the rating is genuine. These mattresses are high quality and affordable compared to some competitors. The mattress I got is very comfortable and durable. Im very happy with my experience.

Ni
Review №62

Great company and great mattresses! We originally purchased the AS2 but decided to exchange for the AS3 and our backs couldnt be happier! There was a bit of a snag getting the AS2 picked up (we ended up having to donate the mattress ourselves), but the customer support team was very responsive and helpful. Highly recommend!

Em
Review №63

Ashley G. was FANTASTIC. Not only is she extremely helpful, but she was courteous and considerate to my needs! Ashley gave wonderful and HONEST advice when I called to help narrow down my purchase regarding a new mattress. She definitely made my whole week and was nicer (and knowledgable) than other mattress companies I have called throughout the day. If she did not know the answer, she quickly found someone that did! Overall, customer service is amazing, particularly Ashley G. :)

Gl
Review №64

As seniors we looked long an hard for a good mattress. When we found out about Amerisleep we found what we were looking for. It’s the best mattress we’ve ever purchased. We have a king size that helps us sleep through the night without waking each other up as our old mattress did. Plus the price was very affordable. We would recommend this highly to anyone looking for a great mattress.

Ra
Review №65

Love my mattress! Really love the easy exchange policy if youre not satisfied. The first one I ordered was a little firmer than Id have liked, so I let them know and piece of cake! My new one was on its way! 5 stars all the way 😊

Ap
Review №66

Definitely not worth the price for this mattress...

Ka
Review №67

After HOURS of researching mattresses, I chose the Amerisleep brand because:- Theyve been in business longer than other companies I was considering- They manufacture in the US- No off gassing- They adhere to Clean Air Standards- Claims their product sleeps cooler than others- Their 20 year guaranteeAfter reading ALL of the AS3 reviews and most of the AS4 reviews, I chose the AS4 because a lot of the AS3 reviews said the mattress was too hard.I am 52, 125#, back sleeperPartner is 52, 110# side sleeperIts been 3 nights and the mattress feels like pure luxury. My partner LOVES it, I like it a lot but am giving it more time before I make a final declaration. Absolutely no smell (a complaint I read about other brands).I will update my review (if possible) in a month.

Ad
Review №68

Ordered online, after lots of researching, arrived in a timely manner. It was super simple to place on my existing bed frame. Sheets fit perfectly! Had this mattress for about 6 months and still love it. My husband and I have gone through about 6 different types in our almost 20 years, and so far, this is our favorite!

Ke
Review №69

We decided to invest in a really good mattress that would work for both of us (one back sleeper and one side sleeper). After much research we decided to go with Amerisleep; due to their extended offerings of well rated mattresses with great descriptions to help us decide which one fitted our needs. In addition, the trial period allowed us to adjust the selection if needed later on (which was not necessary for us). My wife and I love our Cal. King Amerisleep and are 100% satisfied. We recommend these matresses strongly!

Ja
Review №70

This mattress is great! We were long over due for a new one, and did lots of research. So glad that we decided on Amerisleep! My husband and I have both been sleeping so much better. We were a bit skeptical at first when it arrived because we werent sure it would get to the shape/size it should, but within hours it was just like it should be! You wont be disappointed!

C.
Review №71

The customer service is excellent. The shipping time was very good (Quick). The mattress was easy to set-up. I have an AS3 and it suits my sleep style very well (Im a back and side sleeper). I recommend Amerisleep mattresses and will purchase another if needed.

Is
Review №72

Amerisleep sent me the mattress as I ordered. It is rather amazing how it comes packaged and opens up into a firm mattress. We slept on it for a 2 months and I loved it! Unfortunately my husband did not. I emailed customer service and they set up the return pick up and directions for refund. Very easy process! I would recommend them for anyone buying a mattress. The tricky part is finding the type of mattress that suites 2 people.

Ha
Review №73

This is the best purchase i have made in a long time. I used to toss and turn at night and try to find the comfiest position to sleep in, on my old mattress. I get the best sleep ever now and sleep through the night. Now i never want to leave my bed in the morning. 100% worth the money and I recommend getting an amerisleep to anyone who’s thinking about it

Ne
Review №74

I purchased a mattress about 6 months ago that were very happy with. When my wife initially though that it was a bit too firm, they sent us a two-inch memory foam mattress pad at no cost, and that was all it took to correct the issue.They never challenged me, even though it was beyond the 90-day probation period when I made my request .They were thoroughly professional and I would recommend them

Ch
Review №75

Amerisleep was extremely easy to work with when purchasing our mattress. I fall into the category many others do of feeling uneasy with purchasing a mattress one cannot lay on first. However, their 100-day trial period is great to take advantage of, as it let us test the mattress in our home with the exact bed frame we would be using. Fortunately, the bed was and is still awesome a year later! They also have great customer service as well. All around great beds and employees.

Ji
Review №76

Darian was our sales associate. He was very wonderful to work with. Did not feel any pressure from him to buy. He was very knowledgeable of the product and left us with no questions because they were answered before we even asked them. Would recommend him and the team there to anyone who is in the market buying a new mattress.

Ry
Review №77

I recently purchased an AS5 king mattress! I dont think I have ever slept so well. Last night was my first night in my new home and I didnt expect to sleep well at all... It was the opposite. I am a light sleeper and have always had lower back problems tossing and turning. Pretty sure I woke up in the same position I went to sleep in. Looking forward to many mornings feeling refreshed thanks to Amerisleep! Also need to mention their communication and updates on shipping were spot on and my mattress arrived 3 days sooner than expected! Thanks Amerisleep!

ch
Review №78

We unfortunately returned our bed; it wasnt good for my back. The return procedure was so simple and hassle free. The people at the La Encantada store in Tucson were wonderful, Sharon was great. Unfortunately I dont remember others names, but they were all great.

Ro
Review №79

I was skeptical about ordering a mattress on line. Going through the Amerisleep order process was clearly explained and easily understood.The mattress arrived as promised in perfect condition. The mattress is comfortable and I have been sleeping well. Buying from Amerisleep is worth it.

ba
Review №80

I have spent the last year getting up in the morning and immediately having to use a heating pad on my back because of the pain. Two days ago I received my A4 mattress. Set up was exactly as described on their website and there was not even any smell that I had heard may be possible until it aired out. For the past two days I have had the best nights sleep in years. On the first morning my back was a bit sore but not enough to require a heating pad. This morning I didnt even have to think about using a heating pad since I hadnt felt this good in over a year. Plus MADE IN AMERICA. Best Christmas present I could have bought for myself. After 2 months I decided to go with the AS5 model (which was originally recommended to me) The exchange process was effortless and all that was required of me was the difference in price (which also included my original $200 off) Thank you Amerisleep and all the workers who made my mattress possible

Mi
Review №81

I absolutely love my Amerisleep mattress. Ive been sleeping on it for about a month now, and it is a huge improvement. I seriously wish that I had looked at this a long time ago, because it would have saved me from many a sleepy day at work. This brand was recommended to me by a friend, and Id be happy to recommend it to anyone else.

Su
Review №82

Excellent product and customer service, thank you Courtney. This company absolutely lives up to their promises and then some. Their reps are very friendly, courteous, and knowledgeable about their products. Quick responses too. Best experience buying on the internet ever, and actually, far better than brick and mortar stores.

De
Review №83

Far and away the best money Ive ever spent. The process was painless. I thought pricing was certainly reasonable and based on the finished product I was completely right. The mattress is amazingly comfortable and Im already seeing a difference in how well I sleep. Thanks Amerisleep!

Cu
Review №84

At age 71, my Wife thought I was crazy when I said I was going to order a Mattress on them internet. I have to admit that I was concerned about several things. But, with the assurance that I could return the mattress if it did not work out I decided to go for it. I was concerned that I would get too hot on this type of a product. It is warmer than my old coil spring mattress but not enough that would make me return it. I was also concerned about any odor. There is none. So after a couple of weeks --- now my Wife wants one. I also got the adjustable bed frame. Excellent combo.

Th
Review №85

I have tried many mattresses from different brands and I am not lying when I say this is the best mattress Ive ever slept on. The A2 isnt too soft or hard and is super comfortable. My back never hurts and I sleep so well. The customer service at the San Tan store was great and the salesmen Ice and Amir were courteous and knowledgeable about the product. Not only was delivery fast but set up was super easy!

Ry
Review №86

Amerisleep is the BEST mattress I’ve ever had! I highly recommend the medium soft - colonial! I’ve owned two kings and one queen mattress from Amerisleep and they are high quality! Plus they stay cool in the hot AZ heat.

Le
Review №87

After 20 years with a pricey Beautyrest mattress and box springs I was looking for something that would not leave me with muscle soreness in the morning. I did my research and decided to try a memory foam type mattress and decided that Amerisleep AS2 would fit my needs. When the box arrived at my front door, I was unsure how firm the mattress contained inside would be, but it expanded into a uniform, firm mattress on my bed frame. Ive got to say that this was one of the best purchases Ive made in quite a while. I now wake up in the morning without the muscle aches and I sleep without tossing and turning as much as I used to do.

Cl
Review №88

I tried the 100 day trail of the A3 - King and didnt quite make it all the way. I slept great, but my wife just couldnt get comfortable. Anastasia and Jason were my customer reps and the overall experience was easy as can be. They were very helpful and although i didnt have access to a suitable donation sight, they still refunded for the purchase within the trial period. ( I have since donated the mattress to a local sight ). As for the mattress itself, it seems very uncomfortable at first and while laying there youll be thinking how am I ever going to sleep on this... then, the next thing you know, youll be waking up in the morning not having moved a muscle - I slept like I was in a coma. I am a back and side sleeper, about 215 lbs. My wife is a stomach only sleeper and she had trouble with it. I would recommend the A3 and Amerisleep for sure. Great bed and even better customer service.

Wa
Review №89

Great mattress that performs as advertised. Excellent customer service that is easy to work with. Would recommend giving them a try if youre thinking about a bed.

ma
Review №90

If I could put 6 stars in this company Id definitely do. The mattress arrived on time! The quality is superb.. My wife and I slept like babies. The next day though we realized that... we had ordered the wrong size (king instead of CA King)! I was very nervous that they may not assist me since that was purely my mistake. My wife and I decided, before even call them, that in case they would refuse an exchange we would just keep the mattress and use it on out CA King bed (it did fit but there is a gap on the length since our bed is longer than the mattress). I was so surprised by the customer service. They exchange it for me without any problem. They refused to charge me a restocking fee or anything. Please keep in mind that this exchange will cost money to the company, but for the customer they did took the extra mile to take the loss, although they didnt have to based on their Return - Refund Policy (if you order the wrong size, no returns or exchanges). They are going to donate the first mattress they sent me. I feel very stupid for doing this mistake in the first place and ordering the wrong size, and I feel in debt towards Amerisleep for my stupid mistake and I am very Thankful for their Awesome Mattress quality as well as their Customer Support. *****5 STARS*****

Le
Review №91

I purchased an Amerisleep mattress approximately a year ago and I LOVE IT!!! Typically I would wake up a minimum of 2 times during the night. My first night on the Amerisleep mattress I slept through the night (which is something I hadnt done in years). I now have uninterrupted sleep, wake up feeling rested and ready to start the day.

Pa
Review №92

Great company to work with. Excellent mattress. We had our mattress for a month and felt it was a bit too firm. Company exchanged it for the next level mattress with no questioned asked - they were even pleasant about it!

MJ
Review №93

Amazing product, exceptional customer service

Je
Review №94

When I researched memory foam mattresses Amerisleep came up as not only the best quality but the best price. I was a little disconcerted that we couldnt go somewhere to try one. However, I was advised that lying for 10 or less minutes on a mattress does not tell me the effect of a nights or a months sleep. We got one recommended for side sleepers which after a few weeks, I realized was too soft. True to their word, Amerisleep sent me the perfect mattress (a little firmed) within a week. Lasts longer than inner spring and when my partner moves. my part of the bed doesnt. But best of all I sleep better than ever before.

Er
Review №95

We absolutely love the mattress. We have recommended to everyone. Great price, quality product, and great nights of sleep since our purchase. Pull the trigger on this, you wont be sorry .

La
Review №96

After doing research on a new mattress I am happy that I selected the Amerisleep AS3. I came from a pillow top mattress so the AS3 was quite different but very relieving. I had no idea how fantastic great support is and am disappointed that I had a pillow top mattress for so long.I can pretty much fall asleep on anything, but if given the choice, I definitely would select the AS3. Its firm, yet still soft allowing me to sleep on my side without shoulder pain. My husband suffers from chronic pains from his job and since weve been sleeping on the AS3, he tosses and turns less. We are both avid weight lifters as well and with the aches, pains, and soreness that comes with the sport, having this mattress has expedited the healing process.

Br
Review №97

The whole process of ordering a mattress from Amerisleep was very easy, the mattress comes in a box and comes in a few days after you order it.Just find a open space and open the box, the mattress will unfold and after you let it lay for a few hours it is ready for use. My wife and I both love it.

Ju
Review №98

I love my new bed. It is firm enough to give me wonderful support and soft enough for comfort. I never feel like I am sinking into my mattress. I have not slept this well in 10 years. I am a fan.

Li
Review №99

Anastasia was extremely helpful in resolving an issue with my order. She was very knowledgeable and polite and went over and above in assisting me. Way to go Amerisleep in hiring great staff.

Su
Review №100

The purchase process was very easy and smooth. A friend recommended the Amerisleep mattress. I have a bad back problem, and I chose AS1 model. I havent used it enough to review the mattress yet but looking forward to sharing my mattress experience in 8 to 10 months!

Information
83 Photos
100 Comments
4.6 Rating
  • Address:7167 E Rancho Vista Dr #137, Scottsdale, AZ 85251, United States
  • Site:https://amerisleep.com/retail/scottsdale-optima-camelview
  • Phone:+1 800-500-4233
Categories
  • Mattress store
  • Call center
  • Corporate office
Working hours
  • Monday:9AM–6AM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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