Very reliable & keep you informed through the whole process
Caliber was awesome! I filed my claim with my insurance and I called the next day. Peter answered the phone and assured I was in good hands. After dealing with my insurance back and forth, Peter continued to remain confident and able to get the work underneath my deductible so I didn’t have to continue to deal with my insurance claim. Car was ready when promised and a very fair price! Cannot thank Peter along with the entire Caliber team enough! You won’t regret their service!
Excellent workmanship. Quality customer service that shows they care not only about the vehicle owners, but also about our vehicle itself. Professional atmosphere with polite abs considerate staff. We have gone multiple times and received the same exceptional service.
USAA preferred shop closest to me. They did a great job.
Dropped off my sisters car for some maintenance and had a very pleasant experience. The lovely young lady at the front desk was very kind and inviting and Cesar was very professional and made sure to ask me if I needed a ride or rental. I will definitely continue doing business here in the future.Everyone at Caliber Collision was friendly and also went above and beyond to make sure I had a good experience! I appreciate everyone here, especially because they cleaned my car and did a marvelous job 😊 Also it has a good location because it’s close to everything in case you need to wait for you car to get some work, there is a coffee shop really close by.
Everyone in the office and shop were wonderful, friendly, following safety protocols to a t. Peter was who mainly worked with me. He was professional, patient, and great about communicating with me. He always called when he said he would, and took the time to explain things to me. Jamie did a wonderful job on my car, and caught my attention on pick up to make sure I was happy. My car was immaculate, clean inside and out, the couple of things I had left in the car, nicely placed in the back seat. I was shocked and extremely pleased with the entire experience. I would highly recommend them for body work, or any of their other services.
The staff seemed friendly but audibly overwhelmed. I was redirected to other service team members multiple times over the phone, so I opted for another body shop.
Caliber always kept me informed, especially appreciated working with Armondo - great customer service and body work!
They repaired a large dent and miscellaneous on my jaguar. I was concerned that I have the right repair shop. They were excellent. Great work, very professional and accommodating. I am very pleased with this shop and would use them again if needed.
They were awesome! Gave my daughter and myself updates every step of the way. Vehicle was finish ahead of schedule.
My car was hit by a drunk driver while parked outside one night and I was able to bring it in to get fixed the next day. Everyone here was very professional and kind. I was quoted to have my car back in 17 days but they got it done in 9! I was very impressed with both the timeliness and the result of my car when I got it back. It looks absolutely perfect, like it was never even hit. I hope I never have to deal with something like this again but if I do, I will definitely be coming back to caliber! Thank you guys again so much!
They are honest. They do excellent work. They got the job done before they promised. The staff was courteous and professional.
Very impressed again with their service and work. Bryan treated me with high respect and professionalism.Second time I used their service, hoping not to go back one more time; but if I have to, this will be my place to have my car back on the road!
Best folks in town, no BS got the job done quick and easy for me but the quality hard work and craftsmanship was apparent Thank Tons!
This was my first time working with Caliber Collision. We got in a car accident about 10 days before I had to complete a cross country move. When I brought my car I did not think it was going to get done in time. Peter, one of the associates at Caliber, completed the estimate of my vehicle in no time, gave me a realistic timeline of the potential repairs while being extremely professional and courteous. He did his best to accommodate and keep us in the loop. The parts that were not on site were shipped and delivered to Caliber extremely fast. I received emails almost daily with updates. My car was fixed in about a week and I was able to proceed with my move as planned. Hope I will never get in another accident but if I do, I will definitely go through Caliber. Thank you, Peter!
Courteous, professional, on time, work performed well. They even dropped me off and picked me up when I left and picked up my car. I couldnt ask for more.
Fixed a dent in the fender and a scratch on the hatch. Looks great.
Great body shop. Recommended by USAA.
More than 5 stars -- from start to finish all the employees went above and beyond to communicate the process and timeline and did an excellent job repairing my damaged car. Ted was the ABSOLUTE BEST! He was one of the most communicative, nicest and professional people I have met in a long time. Thank you Ted!
My service advisor, Bryan, was excellent from beginning to end. He navigated through my entire repair with attention and communication, and he worked through a couple small hiccups with awesome customer service. My estimator, Siobhan, was great too. Kudos to the Caliber team. I highly recommend this shop.
Great repair facility. They are both compassionate about the trauma of a damaged care and also highly professional in their repairs. My car was returned in beautiful condition with a flawless repair. Five Star Recommendation!
An easy recommendation. I am new to the area and took a random guess based on internet reviews and nailed it. They did a great job and I couldnt ask for more. Polite, responsive and most importantly, a job well done.
Had a fabulous experience with this company. Great service, quality of work and awesome auto body work. And work with many insurance companies and self pay. Texted me updates and even did detailed cleaning of car afterwards, my car is beautiful now!
The vehicle looks like it just rolled off the showroom floor. Being a little bit of a control freak (don’t judge, I’m working on it) I called often, even though I was getting the text messages. Each time Brian was super patient and took the time to explain what was happening with the car. When it was going to be a day later than we hoped, he explained the quality control process and how we’d be better off in the long run. These folks did a SUPERB job both in the shop and with customer service!! They even coordinated with the rental car place to make sure I had a ride. I hope I never need a collision repair shop again, but if I do, I know it’ll be these guys.
These guys are quick and honest! Great service!
Had a good experience with Caliber after someone rear ended me. They took a bit of time but they got the job done right. Nice people, professional service.
This shop was recommended by my insurance company when I had some minor damage occur to the rear bumper of my car. Jared was the employee that we communicated with the most and my husband and I were very pleased with how Jared kept us informed and walked us through everything with a great attention to detail. They were able to keep the original bumper and the repairs, new paint job and finish is impeccable. We could not be more pleased with our experience at Caliber Collision. Did I mention we brought our vehicle in for these repairs during a holiday? As such, were treated no differently. We experienced top notch customer service from the initial phone call to make an appointment, all the way through pick-up time, and excellent repairs (and complimentary cleaning) that made us feel like we had a brand new vehicle. I highly recommend Caliber Collision!
Hector Quiroz and Caliber Collision are very helpful and friendly.
My experience in caliber collision was one off the best they work on my hellcat end they did a great job l highly recommend them
Very professional and knowledgeable people. And the mechanic actually cares about you and your car... he remembered my name, (well, now I forgot his...)
Great staff and fantastic work! Very pleased with the results and the job was finished ahead of schedule.
Great customer service. Repairs seemed great
Kevin and staff made my car showroom fresh..wow
Friendly staff, got my car fixed in about two days. Even tried to fix my jerry rig experiment! Above and beyond.
1.5 hours of standing around without any progress whatsoever. The excuse, USAA had not sent over my information.
They have repaired 3 times (1 my fault) for USAA. Superb work, popcorn in the waiting room, neat people. Treat their employees as well as their customers, everybody smiles.
Prompt, friendly, and excellent work.
Not very helpful in getting an appointment… Doesnt seem to have much time for the little guy… Recommend try elsewhere first
Grrrrt sErVice!!!
Great place
Terrible people!!
Good service
Poor service
Seaside Caliber Collision is the most disorganized, unprofessional, and uncommunicative shop I ever dealt with. I had my insurance for over 8 years and dealt with other shops with my repairs of my vehicles throughout the years but this office was an extreme disappointment.This office decided to waste my insurance money and my time with deciding to paint a bumper when I clearly told them to replace it. After 1k and a week later they decided that replacing the bumper was needed. They not once responded to my emails, text messages or voicemails with the repair of my hood. They simply decided upon themselves not to repair it even though my insurance gave the clearance on the repair.Now I get my vehicle with a partial repair and my insurance gets billed for their 1k failed attempted on painting the bumper. Now they add on other 1k for the parts.They are scandalous and do not care for the customer. They give this impression that they are looking out for the insurance with these corner cutting, but they are really looking out for themselves by wasting time and money are ridiculous fail attempts.Do not use this office and I would go as far as, caliber Collision. Use a place that actually cares and wants to work for the customer.