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Premier Hyundai Body Center
4A Heitzinger Plaza, Seaside, CA 93955, United States
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Premier Hyundai Body Center
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Vi
Review №1

Courteous and professional service for your Hyundai vehicle. Staff is responsive, ask clarifying questions and ensure that the issues you have concerns about are addressed. Wait time to check in is minimal. 2 hour turn around for my vehicle for repairs and quick and easy checkout.

Sh
Review №2

Since I bought my EV Kona in 2019 there have been few battery updates and a battery recall (not Hyundais fault). Throughout the whole process the Seaside service staff has been professional, helpful and has gone out of their way to provide me with options and solutions. I wouldnt take my car anywhere else for service, even though its about 45 minutes drive from my home.

Fr
Review №3

The Service department was very prompt and detailed. They were timely on finishing the job and reviewed all the findings with me. The gentleman in the Service department is always very nice and extremely helpful!

To
Review №4

Service experience was excellent from the time we entered the office. Immediately greeted by Marvin and registered for service. Our recall seevice was completed timely and we also received an inspection and car wash. Marvins professional demeanor was exemplary. We are recommending Premier Hyundai Service dept to all our friends and will probably travel there for our next purchase.

Br
Review №5

Came in for oil change after a long trip. Nice facilities. Clean quiet waiting room. In and out in about an hour. No complaints.

Al
Review №6

I was running behind for my scheduled appointment, like LATE (1.5 hours), and they were so accommodating and kind even though I had missed my original service time. Normal service maintenance, got in and out in just under an hour! So quick and easy. Everyone was great, thank you so much for such outstanding service start to finish!

Ci
Review №7

This location is the best Ive come across... always wonderful customer service and they take good care of my car, too!

Br
Review №8

Car was brought in for recall services and some scheduled maintenance. Easily made an appointment over the phone. Customer service was prompt when I arrived, and even dropped me off at my residence after leaving the car at the shop. Updates were provided over text with approval of recommended services. Prices were high for some routine items, but that’s typical for dealership service. It was easy to stop at their parts window and pick the parts without paying for dealership installation.

Pa
Review №9

Great staff quick and easy service but their pricing is a bit high hopefully they can get that down or give their customers more opportunities to save money.

Ju
Review №10

Ive used these guys along as long as Ive had my 2013 Hyundai and theyre great. Really missed them when the place sold but was so happy to see it reopen with lots of the same folks. Marvin is awesome, always a big help. They are professional and efficient, they give me a ride back to the office so Im not wasting time and they even wash the car! Very happy with these guys!

al
Review №11

First, when I called to set up an appointment, the man on the phone became offended that I thought he was with the service department (despite being transferred to them). One off, right? Wrong. Then, upon pulling in to the service department, I had to maneuver around a for sale truck in the way, which prompted yet another employee to verbally accost me upon leaving the car (at 8am!). Ultimately, they mislead me into a $800 bill that Amanda said was going to be closer to $300(not out right lying, but dishonest). In short, the most professional people there were the ones who handled the services of others (I assume, quite generously).

Jo
Review №12

This is honestly the best honestly the best dealer around. I’ve tried every dealership from Elk Grove to Seaside and Amber was the first sales rep to treat me right. I live 3 hours away and it was well worth it.

Sh
Review №13

The man who greeted me was very courteous, professional and efficient. I pulled up at 0900, and he was waiting for me when I drove into the service bay :) The Tech, Amanda, who checked me in for my oil change was also very professional and pleasant.I was also really pleasantly surprised that Premier Hyundai offers a shuttle and car wash service for customers, what a treat! My shuttle driver, Alma, was awesome and easy to talk to :) These additional services really made it worth the extra money spent on the oil change and full-car inspection, and most importantly peace of mind!I would highly recommend using the Premier Hyundai Service department for your needs. It seems they really go the extra mile to please their customers.- Shea

Ba
Review №14

When My engine light get off I can but a review for them

Ni
Review №15

If you’re in the market for a Hyundai, please check these guys out! The staff is extremely knowledgeable, professional, and friendly. Considering the current pandemic, they were more than accommodating to make sure we felt safe. Communication with Amber (sales) and Gary (finance) was top notch! They were awesome to deal with and made the entire trade in/new vehicle purchase a breeze. Would highly recommend!

Da
Review №16

No problem making a same day appointment. Fast and easy service. Cabin air filter and engine air filter replacement along with a standard oil change and 21 point inspection was done in less than 1.5 hrs. They were upfront with the estimate and there were no additional charges when I picked up the car.

Sa
Review №17

Everyone was super helpful as soon as I walked up. I believe her name was Amanda, but she kept me up to date throughout the appointment with timing and everything going on with my car. (Recall/maintenance)

Da
Review №18

I had a great experience at this dealer. Raul, one of the sales managers, and Dylan, my salesperson, were both excellent. They were both very understanding and went out of their way to help me. We had an issue with a car we were going to purchase, but Raul made it right on the purchase of another vehicle. I felt I got a great deal on my trade and purchase. I drove all the way from Fresno to get the car because they were the only dealer with the car I wanted, but in the future I would drive there again just to give them my business. I have bought many cars and this was by far experience will be the one that I will always remember. Thank you Raul and Dylan!

Am
Review №19

This was the easiest, friendliest, quickest oil change and inspection Ive ever experienced. Nice folks too!

Dj
Review №20

I had been researching and shopping around a very long time. I was working with Jeff, in sales. I called him, asked him question after question, test drive many cars and he always had a genuine courteous smile with many answers. I truly felt he was working as hard as I was to find the right car. I never felt pressured to buy, and that made me feel very comfortable. On the day I purchased my AMAZING car, everyone was professional and I felt they were grateful for my business and appreciative of my time. They took COVID19 seriously and had everything required to keep safe. I will absolutely buy my next car here.

Jo
Review №21

Let me start off by saying.... i hate car shopping!Salesman Jeff was amazing!!! He was NOT pushy! HE was friendly, kind, knowledgeable and honest!! He would research questions that he wasnt sure of...We went to all car dealers between Seaside, Salinas, Capital and Stevens Creek.... hands down, we went back to Hyundai because of JEFF! All other salesmen (people) we encounter were pushy, rude if we said thank you for your time and prepare yo leave... we told all of them WE ARE JUST LOOKING!THEN, we met Chris in finance.... usually these guys try and push extra warranty, extra under carriage, extra blah blah.... he was polite, fun (I know fun finance person) knowledgeable and took shopping Salesman!These two made the experience of car shopping AND purchasing a little less painful! Thank you Jeff and Chris!

Di
Review №22

Marvin was very professional and helpful. Got my car in and done in a very timely manner!

Review №23

Staff was really nice, I got an estimate cost of labor right away, no hidden fees, everything was clear. Im very happy with the service.

Me
Review №24

Amanda is very professional and goes the 10 extra miles to assure customer satisfaction- she is a great asset to the wonderful folks at Hyundai In Seaside! Thanks so much for great service and customer care.

Al
Review №25

Was approved for my first off the lot vehicle today, they made this process so easy, they accommodated me, and did everything they could to give the best deal possible! I’m really happy with my decision and will be sure to let any friends or family know of the amazing deals available at Premier Hyundai of Seaside! Thanks again for the amazing car and experience! 💗IF YOU BUY A CAR WORK WITH JEFF; HE IS THE ABSOLUTE BEST!!!!

Ka
Review №26

If there was any thing that I would want better is that Id like them to run my car through their car wash. Then it would have been perfect. They were great and I am glad to see familiar faces. thank you for the great job and welcome.

Je
Review №27

Andrea helped me set up an appointment same day to test drive a preowned Hyundai Kona. She was super nice and professional through out the signing process. I’m happy with how smooth it went and now I’m walking away with the car I want!

cy
Review №28

Everyone was friendly understanding caring and professionally. They walked me through all the steps that are a lil different in 2020. They made me feel valued and special

ma
Review №29

Absolute best service I’ve received at a dealership. Very understanding, fast, and extremely helpful. Marvin was a huge help !

Ka
Review №30

Great service. Wonderful staff. Bought my car here and planning on buying a second one next month.

vi
Review №31

Good customer service and my car was ready in less than an hr

Ca
Review №32

Normally I do not like buying a car because working with the sales people is such a hassle-but not this time! Everyone we dealt with at Premier Hyundai of Seaside from Dylan to Raul and Chris, was professional, courteous, honest, and most importantly, working to get us the car we wanted at the best price possible. They weren’t satisfied until we were happy! It was worth the drive from the Central Valley to buy here!

Ci
Review №33

Professional, efficient and friendly service. Service exceeded my expectations. Highly recommended Premier Hyundai of Seaside for all your auto needs.

Te
Review №34

Great service ! Very friendly staff . Was greeted as soon I drove in . Service area was very clean as I saw staff was cleaning every 30 minutes while I waited . I received updates on my service inspection and they went through it very thoroughly with me while I was there . Prices are reasonable. I highly recommend Premier Hyundai service to family friends and others . Great job Premier Hyundai of seaside .

Fa
Review №35

My great niece Victoria was the one that did all the leg work. She lives over there. She put down the $3000 dollars. She can communicate how her experience went. She will be 21 on Thursday. It is her car. I am only paying the $418 a month for 72 months. Thank you, Fay

Ch
Review №36

Very helpful staff. Even though there was a mix up with my appointment, they took me right in. Told me it would be 1.5 to 2 hours, and was done under the 1.5 hrs. Hi highly would recommend them.

Ha
Review №37

We had a great experience at Hyundai purchasing a new car. Salespeople weren’t pushy and they were great about all Covid protocols and cleaning.

Jo
Review №38

Got my oil changed, tires rotated, and transmission fluid changed. They found a recall on my vehicle and ordered the part to fix for me soon as well. They had everything spaced out well for social distancing and cleaned my car for me. Definitely recommend.

De
Review №39

We have bought 2 Hyundai Santa Fe from this dealership. We are always pleased with the product and have always received exceptional customer service.

Ma
Review №40

Disappointed that they couldnt find the problem with the car

Da
Review №41

Everyone was very kind and accommodating throughout the car buying process. I truly appreciate all their help.

Me
Review №42

Thank you so much guys! Christian has been helpful on the car that were looking for... 😊 Love the Kona!

Ch
Review №43

Marvins professionalism and communication was on point. I’m so thankful Hyundai is back and the fact it’s the same group of people. I just wish the Santa Cruz truck they were suppose to release would of stayed the same as that was def my next truck purchase oh well guess I’m getting a cyber truck

jo
Review №44

Great service. I was in and out. Very professional and helpful

Jo
Review №45

Service was quick. Did not experience waiting time, they were on it! 👍

Mi
Review №46

Amanda was great. Friendly. Attentive to detail.

Br
Review №47

Great Service! Always enjoy coming here.

Ju
Review №48

Staff is very professional and friendly. I will definitely come again for my vehicles next service. It was a pleasure meeting Henry and working with Marvin service manager. Thank you.

Ba
Review №49

I was disappointed that the car was not washed. When I used Capital Hyundai in San Jose,  my car was washed at every service.Also there was no sticker on the windshield telling me of the date and mileage for my next service. Ive always had one wherever I go.Otherwise very satisfied.

Ka
Review №50

Great team, great service, Marvin took care of me and my Veloster N!

Do
Review №51

The service was great. Plenty of updates and easy to schedule. Marvin was great to work with!

An
Review №52

I called the dealership because of a Facebook add. I told the person I spoke to on the phone at Premier Hyundai in Seaside CA what I was looking for. I told them what my credit score was (751). I asked if I would qualify for all of the things listed in the add: 0% financing. 72 months financing. No payments for 90 days. No money down. Well over book value for my trade. I was told yes.When I got there they claimed the 0% wasn’t available on the car I was wanting to finance. They asked for money down. And they wanted to give me $4000 on a car worth $9000 based upon kbb. They ended up giving me $7400 for my trade which was a little better And it did get my existing car loan paid off. And I did get 90 day deferred payments. After telling the finance guy I wanted some of the things on the add he acquiesced.This nearly became a typical bait and switch. But I still think with my credit I should have been given the option of 0% financing too. And Inshould not have had to put money down. It was on the add. And Hyundai shouldn’t advertise things and tell you over the phone that you qualify if it’s not true and they don’t intend to honor their word. I pulled up an add online and it specifically mentioned the Santa Fe being one of the models with 0% financing. Guess what I purchased? A Hyundai Santa Fe. They were dishonest which is the primary reason for my low review.

Li
Review №53

I recently bought a new car from Hyundai Peninsula. I didnt speak to everyone there but it did appear, from observation, that it was a friendly, relaxed place where the staff got on well together. I dealt mainly with Alex Morgan in Sales, and then Chris Conley, in Finance, when it came to the handing over of money and signing of papers.I liked Alexs style. He didnt give me the the hard sell but definitely put in the effort in order to get the business. So much so, I was left hoping he could come up with the goods so I could buy the car from him, rather than another Hyundai salesroom - Id also been in touch with Stevens Creek, San Jose. Chris too, was very efficient, thorough and friendly. I have no complaints.They were also honest and true to their word, i.e. I paid all upfront with the promise of the car being ready in a couple of days given that it was so new that it hadnt been processed, or unwrapped so to speak. Everything went according to plan. Much thanks. I am now enjoying the car.

Li
Review №54

Brought my SUV in for an oil change and transmission flush. Was out within 1. Hours. They were professional, timely and the service was great!

Jo
Review №55

June 25, 2020, I concluded a deal to buy an Ioniq by telephone for$27,000 with sales person David.I drove two and half hours to Seaside to find that David was not there and so spoke to the general manager, Steve Paladino. He acknowledged that David had agreed on the price of $27,000 but refused to honor the deal. He reneged on the price and would not relent. I felt he was taking advantage of the fact I had come so far to squeeze another $700 from me. I should have walked out, but I had searched high and low for this particular model and so caved and signed the papers for $700 more than the agreed price.I have had now five Hyundais and love the cars. Every dealer experience up this point has been extremely positive. I feel this was bait and switch, that I was cheated and abused and can only recommend you stay away from this dealership. This is dishonorable behavior, the kind that gives car dealers a bad reputation and makes car buying the experience most hated by consumers.###

Mi
Review №56

Incredible service and team! Just traded in my 2017 Veloster for a new 2020 Kona and love it! Big thanks to Jeff Dreadlock Boles, and the rest of the sales team for my new Hyundai.Cheers,Michael S.

EL
Review №57

Such a great dealership and great staff. Their sales and service department are interested in helping. Ask for Jeff if you want to buy a car. He really knows about the details about the cars, the bells and whistles that they offer and how they compare to other cars in the same class. I was impressed. Its nice to buy from someone who is selling you a product that they believe in and know about. You can drive away feeling confident and happy. Thanks guys!!

Ka
Review №58

Excellent, friendly, professional service, always. Luis and Marvin (in the service department) are always accommodating.Jeff Bowles in sales is great also. He makes a point of saying “Hi!” whenever he sees me. He always asks how I’m doing and how my car is doing.I appreciate all your employees. I feel like family whenever I’m there.Thank you.

Jo
Review №59

Excellent customer service, friendly and helpful staff. I’ll definitely be returning to Premier!

Br
Review №60

Stan The Man is an amazing sales person. It took my wife and I about a month to make a decision between brands. Stan hung in there and met our every need during the process. We texted with Stan numerous times to let him know how our shopping was going and what Hyundai had to do to make a deal. Stan exceeded our expectations and we got an amazing deal on a new Santa Fe.Hyundai is doing amazing work with their vehicles. My wife and I are not brand loyal and always compare all brands before making a choice. Im surprised that our last 3 vehicles have all been Hyundais. When we did our comparison shipping, we got the most for our money from Hyundai each time. We bought an Ultimate trim level, which was nicer than Audi and Lexus for about 1/2 the price. Well done!! I guess you could say Im becoming a loyalist.

An
Review №61

Leased my car there with a three year bumper to bumper warrenty. Was told everything that breaks will be covered. Break light went out after two years and was told its not covered. Dont trust those people. they Will lie to get the sale done. Will never buy or lease another car from them.

Je
Review №62

Recently bought a new Hyundai Tucson from this dealership, my salesperson was Jed Ulloa and I recommend you ask for him! He made the process so easy and really worked to get me a great deal. I love my new car and am right where I want to be payment wise. I was nervous to make such a big purchase but everyone here was so nice and I feel like I got a great deal. I’ll definitely be going back to Jed for my next car in the future!

Ka
Review №63

I had an excellent interaction at Peninsula Hyundai. I purchased the second vehicle I test drove, and the transaction was complete in its entirety within less than 2 hours. There was no haggling - I was given a very fair price, and am extremely happy with my purchase. The staff at the dealership were professional and courteous. There were no pressure sales. Just solid knowledge of the vehicles available and very fair negotiations.

Ro
Review №64

Nice. Cordial/friendly service👍

Le
Review №65

Wow! What an exceptional experience buying a car here! The owner Peter Sercia made me feel like part of the family! DJ, the GM, did a great job getting my car deal set up for Mike in Finance who also did a great job preparing all the documents. Damian the salesman did a great job during the test drive and getting the car ready for delivery! It was the easiest car buying experience ever for me! I highly recommend this dealership!

Bi
Review №66

Marvin is the absolute best !

Da
Review №67

I bought a car here and it was excellent experience. All was done very fast and professional. They didnt argue with me about price and purchase options etc, they didnt push me to buy any additional services.Special thanks to Alex Day, he is very professional sales manager!

Ts
Review №68

Just purchased my 1st Hyundai elantra from Peninsula Hyundai. The help of Isaiah and his desk manager Christian made the process extremely fast and transparent. They answered all my questions and concerns and were extremely helpful. If you are in the market for a car this is a must stop!

Ós
Review №69

Marvin is very kind and very professional so I will keep coming back

di
Review №70

Excellent Customer service and overall knowledgeable staff. Very helpful. Fast paperwork processing. My time is valuable so wasting no time was ideal. Thank you Mike Dronet Jr & Sr for all your help on my new purchase. Definitely will be going back for another car soon.

Ma
Review №71

Awesome staff, very friendly and efficient..

Da
Review №72

Great Service got a great deal on a beautiful Equinox sold to me by Ayar who was great and very respectfu . Shout out to Chris the finance manager great job!

Pr
Review №73

I had crazy experience here, I have contacted them about Pre-Owned Car...and went to their showroom...Car was damaged front bumper and there are dents....When i asked him about these, sales executive told me it is a used car...I know that but it is damaged one....WHen I asked him discount on price, He saying it is a brand new car.If i ask him about damages he said used car, when i asked him about discount he said brand new car.One car...some times brand new car and sometimes used car....this is really weird experience. I dont know whats going on there?

cl
Review №74

Excellent Service and my car buying was a pleasant experience

cl
Review №75

Lewis and Marvin are two of the nicest gentlemen I have met. Hyundai is very fortunate to have these two Ambassadors of the company in their device department

Ma
Review №76

They were on time with appointments and the people are friendly. The only issue I have is they send out too many emails for for reminders and to make appointments.

Ro
Review №77

Not sure yet, car was serviced 12/1/2020 now back again. Waiting to figure out what is going on. .......

Mi
Review №78

I had a positive experience at Premier Hyundai and would highly recommend it.

Gl
Review №79

Excellent service as usual!

Ca
Review №80

They were very professional and thorough.

Ch
Review №81

Loved the car buying experience here! The staff is professional and knowledgeable without being pushy. I love my Hyundai Genesis Coupe and having been getting compliments on how great it looks.

Mi
Review №82

David was a pro--car good as new

Ca
Review №83

Everything went very smoothly.

Na
Review №84

Everyone was very nice and helpful

Da
Review №85

Service team is great. Marvin is the man, I respect his thoughtfulness and excellent customer SERVICE! Man, he will get you right. Regardless!

Mi
Review №86

A really nice dealership with great staff I had my brakes checked out, and sat in the waiting room which was really lovely as well

Ad
Review №87

I have tried to call to make an appointment (during business hours) 8 times and left message. No one picked up the phone! It just rings and rings and rings.... no one has called back.

El
Review №88

This is for the service department. The service manager was extremely kind and helpful, and even though there was a problem with my prepaid service plan, he didnt charge me. Im really hoping I can update my service plan so I can always go here.

ku
Review №89

Really nice and helpful dealership. Good service. Not to aggressive sales.

Gr
Review №90

Wow, took my car in for a standard transmission oil change for my 2013 Genesis 3.8 coupe and got more than I asked for. I service my own engine oil changes and my car does not show any signs of leaks / worn gaskets / burning oil...why did my engine oil suddenly loose 2.5 qts of oil after a transmission oil change? I didnt even request an engine oil change. Every mechanic shop is a gamble if you really dont know whos working on your vehicle. My recommendation is to have your fluids changed by someone you know. Because I dont know the people at Peninsula Hyundai, apparently that specific mechanic wont feel any guilt when he arranges a little job security with clientele. Its sad that one cannot recommend the local dealership for an assured quality in service.

Da
Review №91

Attempted three times today to get an appointment with their service department, never got connected.They are high tech and you never talk with a human being, which apparently they are not.First attempt to interact with new Hyundai dealership and it truly stinks.

an
Review №92

Went to test drive a Hyundai Elantra, salesman knew their product and knew what they were talking about. I will definitely come back to buy from them.

Br
Review №93

Received my 60k inspection, with rotation and alignment, $602.43. During which, my front right wheel’s bolts WERE NOT TIGHTENED. After fifty miles of driving the tire began to wobble loudly. Fortunately, I was off the highway or the tire could have come off before I knew what was happening. So, a great experience until my car / life were almost destroyed, and the fresh alignment was probably kinked out of shape by two miles of loose wheel wobble...Side note, I did not want to post this incident publicly - I’m sure the dealership is capable of addressing a lone mechanic’s dereliction - and instead, tried to call the operator to be transferred to a manager, but for the last half hour the operator option has gone to voicemail. Oh well...

Ne
Review №94

Oil change

An
Review №95

Not happy at all.Why do I have to drive all the way to Gilroy to have my car serviced.The Salinas one was closed now Seaside is too.Why buy these car for the dealers yo close.?

Er
Review №96

Decided to help niece look for her new car and popped into the Hyundai Dealership in Seaside. The dealership is all new and very nice. They had a large selection of New cars and was promptly greeted by a very nice and low pressure salesperson. The experience was quite good and deals were made quickly. All the staff was very friendly and professional. After perusing several models, She decided to purchase the Veloster GT...which was really sharp looking. After doing the paperwork she was shown all the gizmos on the vehicle at delivery and connected her phone to the hands free radio and called me from her car.. she was so excited. Thank you for making her first car purchase so fun and easy.

Ro
Review №97

I was saddened that the service person drove my car to the front wearing a mask but no gloves and the only protection in the car was the paper on the floor mat. I had to wipe down everything. During these crazy times I was surprised they did not take more care

St
Review №98

I was driving my work van by their lot on street and a 22 foot steel light pole and fixture hit my van alot of damage, its not driveable, has been over a month, Joe triola is manager, he is avoiding my calls and visits, my insurance and their insurance hes not returning their calls either, dont buy from them, not honest company or employees especially after he said he would call their insurance, then tried to work a deal with me under the table not to report to insurance, which we didnt do and now also taking them to court for pain and suffering, besides being out of work for over a month due to no work vehicle.

Fr
Review №99

Internet manager Christian its a very genuine person hes patient and respectful he inspired a lot of trust with me very important

ma
Review №100

Friendly and professional kind and caring

Information
12 Photos
100 Comments
4.4 Rating
  • Address:4A Heitzinger Plaza, Seaside, CA 93955, United States
  • Site:https://premierhyundaiofseaside.com/body-shop/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_body&utm_content=website_button
  • Phone:+1 831-394-4100
Categories
  • Auto body shop
  • Auto body parts supplier
  • Auto painting
  • Auto parts manufacturer
  • Auto parts market
  • Car accessories store
  • Car battery store
  • Truck accessories store
  • Truck parts supplier
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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