This Auto Zone has superior customer service. The manager Jeff and team member Robert that I worked with were knowledgeable and friendly. I came in to purchase a battery because it was affecting my power steering. Robert offered to change it for me at the at the store so I didnt have to drive any further without power steering. As Robert was changing the battery he also noticed my serpentine belt had come lose; something another mechanic shop supposedly fixed weeks earlier. Instead of just leaving it between me and the mechanic shop to figure out Robert offered to temporarily reattach it so I could safely drive to the mechanic shop for further inspection. This was no easy feat as he and Jeff had to pull the schematic detailing how the belt attaches and Robert had to work in a very tight space. They really went above and beyond! I will definitely patronize this auto zone. It has my business as long as Jeff and Robert work there! I recommend this store to everyone in Highlands County!
Good battery prices and they helped switch out the battery
The guys i worked with were helpful, friendly and made me want to come a little farther than necessary to get my parts. I could get them 2 miles closer but they make it worth the little bit of extra time I have in my work day to the best service.
Team was attentive and provided great customer service. Store was clean and organized. Masks were worn by team members and the on duty manager was very personable.
Great Service. They had battery I needed for my old Saab.
They seem to always have what I need. Staff will always help anyway they can. Store is always clean
The person who helped me was incredibly nice! He replaced my battery for me. 😀
Awesome. Very helpful people
Just called, was a lil high on price of part I was looking for. But sales person was nice over the phone. Just because the owner himself replied back to my post, I will now give them a 5 star. Thank you AutoZone parts owner!
Was given the wrong part and not very professional
My husband asked that I leave a review after visiting this AutoZone. And I can tell you he never really cares to leave reviews. My husband and my father went to this location today to replace our headlight bulbs. The first associate that got them the bulbs and rang them up was not very helpful but once they were outside trying to replace the bulbs on their own Robert showed up. He not only did it for them but also taught them how to do it. My husband was so impressed with Roberts willingness to help, especially since he didnt have to and he was not the associate that initially helped them. My husband isnt sure if Robert is an associate or a manager, but regardless he was veryt appreciative for the help. 5 stars is for Roberts customer service!
Went in to the store looking for an electric fan radiator mounting kit the part sales manager on duty had no idea what I was talking about explain what exactly it is and what its for and still had no idea what it was shame the type of people who get hired at auto parts store that have no car knowledge smh
They always have the parts we need
Me and my sisters arrived at sore location 1203 in which manager Robert was on duty....I suffer with a few physical abilities not allowing me to be to tend to car running hot, and hoses leaking ...Robert took charge without conversation and provided customer service Ive never experienced in my life as a 44 yr old man....I wish I could have given money in which he wouldnt take for diving in and making it possible for the reunion trip with my sisters who I havent seen in 5 years...I just wanna let AutoZone know what kind of representative they have standing for them and know that I will always remember and encourage people to experience the service Autozone representatives put out...Robert deserdid all he diin w
Fast, knowledgeable, friendly service.
Pleasant and always helpful!
Good service, but you have to be patience .does guys work hard to get what you need.
Super friendly and helpful employees
Melissa was great. I went in for brake pads she found me the best deal. Exelant customer service Ill definitely be going back.
Found it pricey
Always helpful seem to know what they are doing no matter which 1 I go to
Fast friendly service
This autozone went above and beyond for me. Jeff is a top notch employee. Definitely stop in.
Very helpful staff and had what I needed for repairs in stock.
Took good care of me.
Very helpful and knowledgeable staff
Pricing was competitive except for when I asked the assistant to match a price for Brake Fluid, which was advertised from Walmart at being a little less than $3.00 cheaper. She said that she couldnt because Walmart wasnt a Auto Parts store. I just spent $235 from your business and you refuse to give me a discount on brake fluid. I am astounded.
Needed battery for wife’s car. Very helpful clerks. Good price.
Great staff very friendly took care of my needs in a very timely manner i will go back cause the prices beat the other Auto places near by
Steve is an awesome representative of your company. SEBRING Fl
Prices see. Alittle higher than most but seem to always have what I need when I need it.
Pretty good service and many parts. Customer service is on time and no hassles
Only parts place I use price match and courteous service
Good
Has better people now but still not to smart. It’s ok to know something but don’t act like the other person is stupid when u clearly don’t know. Customer service is better but management is stupid
Great service, friendly staff.
Very nice people that are happy to help
Very helpful, great staff, helped me in a pinch.... cant ask for much more out of a parts store.
Such an awesome experience, helped me change the battery for free and headlights!!
Great store with great staff and good selection of parts.
MANAGEMENT RUDE AND WONT FULFILL WARRANTIES!!! REPS ARE ILLITERATE AND LOOSE CUSTOMER ACCOUNTS! BE CAREFUL, THEY WONT FULFILL WARRANTIES WHEN THEIR STAFF IS AT FAULT FOR LOST ACCOUNTS!! DISTRICT MANAGEMENT SUPPORTS DYSFUNCTION AT THE LOCAL STORE. VERY UNPROFESSIONAL.
Very helpful. And knowledgeable
Employees are kind and very knowledgeable
Great prices and service
Jeff the manager found the parts for 96 Lincoln that I needed, OUT STANDING.
Installed my battery for free in the middle of a rain storm. Absolutely stellar service.
Love the staff and how friendly people are !
Got a great car here
Everytime i go here there is a problem either they give you the wrong parts or they cant find it in store but it shows they have it on there computer smh very unorganized and works have little knowledge about cars
Im not sure what happened to actual parts people but no one here knows what to do if they cant ask the computer. I went in to get lift struts for my truck top and was told that they didnt carry those and I would have to go to a specialty shop to get them. I went out to my truck and measured the ones on the topper and then went back inside and went through the ones they had there until I found the ones that would work. I surly didnt need Year, Make and Model.
Very reasonable and helpful
Went in with wheelchair to see if they had a hitch to fit it. Everyone stood there like whos gonna help her attitude whole time. Never go back again. No friendly service
No problem getting the right parts
They had the right transmission fluid for our car. We needed it. Thanks
Always have what you need when you need it at Cheeper Prices!
It took 2 employees at least 15 minutes just to put wiper blades on
Very helpful
I buy my jeep parts at this store
Great friendly service
Very helpful
Employee did not have a clue what I wanted
Very nice people
Did Free Check Engine Check
Good customer service
Great, freindly service
Applied for a job.
Helpful people
Very helpful
Good service
Great service
AutoZone is the best
Out of stock
Money!
MY COMMENT IS: GOOD SERVICE. GOOD ATTENTION AND YOU GET THE PARTS THAT THE AMERICAN VEHICLE ..
They do not promptly attend to lack of employees
⭐⭐⭐⭐⭐👍