The store was very shaken up and there was a lot going on. I left my tools by the counter to help a lady that was a little distraught. While I was gone Teresa was nice enough to place my tools off to the side so nothing happened to them. When I returned she helped me with the purchase and was very very considerate. Class A employee and I strongly recommend she gets a raise! God bless and god speed Teresa ! Your doing great
Thank you to Jim in the garden area. He was a big help finding me what I needed. Unlike most other employees there who tell you It over there in an area that is filled with so many products. Especially when I am looking for something a never bought before. Lucky there are a few good people left that understand that the customer is most important. Thanks again Jim for the help and going beyond to assist me.
I have to share the great experience I had from Rudy who greeted me at the door and got my connections well done for my air compressor . The assistant manager Jim also was very helpful
Good customer service. Knowledgeable, mature adults working here.
Vivian in kitchen design was amazing! Super thorough, super organized. She stayed late to help us order all the appliances we needed for our new home. Thank you Vivian!
I just closed on my 5th house. I was sadden to hear the gentleman Mr. Miguel no longer works there. He worked in the plumbing department and exhibited incredible knowledge and the best customer service skills in the 3 years I have been shopping at this location. They need to bring him back ASAP. I seen him help 3 customers all at the same time because no one else who was working the department wanted to help. Especially the lady who just wants to give people candy...smh. Ill make my purchases elsewhere unless he comes back.
Great place to find all you need for your DIY projects but good luck finding an associate to readily answer your questions.
Selden home depot is my favorite one. Home depot has come a long way. Always was a great store.
The guys gave good advice & information about what I was interested in. So I got everything... shocking I know!
I like this Home Depot been going there for many years always nice people most of the times everything is in stock and really havent had the look or wait for anyting
This is an excellent spot to stop in for a bite, a meal or any other reason you can think of. The staff is fast and friendly, the beers are cold, the food comes out of the kitchen hot, and the live entertainment is excellent with some of the best long island bands.
Home Depot Selden is the best Home Depot. I shop here at least 3 times out of the week. I came in today looking for a watering container. I didnt see any so I asked an associate that was walking by do they still have any watering cans the associate never stop just kept walking said no we dont. Not one time stopping to assist. I ran into another associate as I was getting ready to leave the store. I asked her she said she was not sure but assisted me by walking me over to where they are normally kept and even though they was not there she asked another associate for assistance they told her and she walked me over to another area. I want to thank Donna for assisting me today. For making something as small as an watering can important. Special thanks to Donna.
Anette helpful with kitchen but loud. manager Chris rude and didn’t tell me where to go. Will visit again. Joe help with fridge. brenda with a faucet, thank you!! Wonderful lady.
Staff is nice. Especially Michael who was very helpful getting things into my car!
Great service. Augustine is the guy you need to see if your dealing with tools. Great experience working with him and customer service to replace a faulty power tool. He knows his inventory and goes the extra mile to make sure your taken care of. 5 stars for Augustine in tools.
Awesome store for the home and garden . Youll find everything youll need to maintain or completely remodel your home. Service can be a hit or miss. Ive accepted it. Because I know Ill find everything I need in the store
Very good but they need more cashiers.
Home Depot was great as always .. he always go out of their way extra to help me find what I need.
Absolutely nobody, NOBODY helps you at this store. Im not a repair person so I need help, ask somebody and they brush you off. What a ridiculous store filled with useless miserable people.
We love this Home Depot. We have been shopping here since we moved to Selden in 1999.We’re having extensive renovations done while the pandemic keeps us home bound. Exchanges, and returns are inevitable, but they are always polite and accommodating. I would recommend this location to everyone.
Not crowded, employees could not be found for help
The girl at the register scanned me 2 times an item that cost $ 22. And she went crazy, then I realized when I was putting everything in my car. I came back and complained about it and they gave me the money back. this is something i am experiencing more than once.
Very rude cashier named Stacy. Bad attitude. Its a shame this company has to be represented by such bad person. Someone should speak to her about the way she treats people. It makes me want to sell my stock.
My favorite place to go for anything I need and things are almost always in stock.
Good place too get home stuff cheap price love home depot whent there today
Always great experience.
So came to buy a refrigerator from this store. Best Buy had lower price. They only now price match Lowe’s. Lowe’s also with the lower price. Acting manager Joe was so lazy that he just said why don’t you go buy the refrigerator from Lowe’s. Didn’t even try to make the effort to get the price match. Horrible mentality and etiquette and professionalism!
Terrible things you need not available
This Home Depot in Selden New York is the absolute worst when it comes to management along with horrible customer service when it comes to even caring about the customer as managers do nothing to help. We paid for an LP exchange today and waited in the rain in the gas tank exchange area for somebody to show and give us an exchange. Nobody ever showed up. We went back to the garden area and again they called for help for an employee to show up for an LP tank exchange. Again nobody showed up. After going inside for a refund on our 24 dollar charge, I asked to talk to the MOD. Chris the MOD Italked to was worse then nobody showing up outside. Sad, for years we enjoyed this store. For the past seven years plus forget about any help from management I dont think they ever come out of the office in the back of the store.Save your time and money and shop at Lowes.
I needed a part for a Hot Water Heater . . . Last minute emergency shopping . . . I found the last part left on the shelf. KUDOS
Very well kept store with an abundance of helpful staff
They were really nice.
Checked out bathrooms vanities and ceramic floors... Was expecting a wider selection
Hey I need a thing that goes in a hole with stick it has a weird end.They couldnt help me, monsters
I m not so happy about kitchen cabinets, the delivery was too long
Very good service very good people work their very helpful
They have what I need most of the time and have good prices.
Good store got most of what I was looking for unfortunately with covid some stock is not available
Over priced preying on ignorant consumers as usual. If your not very familiar with what your purchasing dont botherThey are predators of convenience and opportunity !!!!
My closest location. Usually has what I need without having to try other locations.
Did not have 2 items I needed and another item that I needed was not in Aisle 49 Bay 10 as alleged by the stores website. I think I will start using the South Setauket store. I never had an issue with that store.
It was fine. Of course I got the cart that sounded like a train with three broken wheels and a ton of dynamite exploding as it entered the station and they didnt have something I needed that the internet swears was in stock so....typical trip.
Lumber selection good
Couldnt find what I needed or anyone to help me. Sigh.But I bought some spring plants anyway.
The line to enter the store was long well beyond the corner up to the liquor store. People observing social distances. All using face masks. After about thirty minutes, we got in. There were very few inside, it was easy to keep away from each other. Also, the store hours are limited comparing to before the virus.
Just a quick stop in today.Got a nice medium pumpkin for only $6. 🎃👻
Great people there working they help everyone all the time
Has everything I need. Convenient and easy. Go there
Great staff
I always find someone willing to help me when I have questions. If for any reason that person doesnt have an answer, they help me hunt down someone who can. It may take patience because its not just me they are giving good service to. Keep that in mind and youll have a great experience.
Always has whats needed. Staff very friendly and helpful.
Love home depot. I live there. Lol
Theyre a little lacking in people to assist you in getting exactly what you want
I love a good home depot!! This one is pretty well stocked and organized. I was able to find everything I needed. The best part is the staff. They were all super helpful, even walking me to one of the items I needed. The checkout line was super quick and they offered to help me to my car. Id definitely use this home depot again:-)
Horrible customer service. Lots of arrogant and lazy people works there.
Has what you need... the offensive behavior of its employees when youre medically unable to wear a mask/ face covering and shop without one... Lowes staff are much better with handling and addressing the non-mask wearer
Coram Store had the exact part we needed to replace.
Curbside is great the service is top notch. Perfect during the pandemic for those of us trying to socially distance and get the things we need. This location will be our go to from now on.
Very easy to find things and if you cant theres a very nice greeter at the door who is more than happy to help you.
Tried to do the curbside pickup. What a joke after placing order I waited 3 hours then went to store. Was told they have and I repeat 100 orders ahead of mine. I said okay just give me a round about time. Is that 3 hours from now or 3 days? Very rude and not helpful in anyway. I felt like I was a bother to them . I purchased $335 worth of products. Cancelled order!!. Didn’t even try to keep customer. Not good business. Like the Giants Sears, JC Penny . I ordered my Electric Weed trimmer from Amazon. Good buy big box stores!!!
They normally have everything I need. You pretty much know what your gonna get when you go there. They dont carry specialty items like the old hardware stores did but between HD & Lowes they have 99% of what you need
Everyone knows Home Depot. Its got big selection of stuff. Its sometimes hard to get expert help. Its cheaper than little places, but lacks the one on one help you will find in a little shop.
Love this store like a kid in a candy store
My favorite Home Depot. Fully stocked. Nice people. Great kitchen design department. Created great kitchen for our home.
Went to buy a sheet of plywood and asked the lumber associate for help and he tells me go find the plywood and put it in the saw then he will cut it. He was rude and had an attitude like he didnt want to be bothered. I found a manager and he helped me get the wood and had the lumber associate cut it for me. If thats the type of service you get I will go to Lowes.
Aisle was temporarily closed because the forklift was there, however no one was around it wasnt being used and should have been stored in the back. it was blocking access to the aisle I needed. Took over a half hour to get access
Took 25 minutes to have someone come and make a key.
Nicely laid out store. Clean and the garden center is amazing!
Just bought some stuff with my stepson just now and had Alex as a cashier. Does he normally say F you to customers hes annoyed with? I think thats very rude and obnoxious and very unprofessional. Then he went and discuss the whole ordeal with a female coworker. Just because my step-son was a little high-strung because we couldnt find certain product because we were run around to three different places but nobody knew where anything was. That doesnt give anybody the right to act like that. He thought just because I had headphones on I couldnt hear him. Something should be done. Very bad employee.
Lawrence from the Garden department was very helpful! Great service!
Excellent customer service at the service desk coram home depot sucksthe never answer the phones
Had everything that I needed
Nice and clean with helpful staff. Home Depot doesnt always have the most helpful people working in them but the staff here go above and beyond to be helpful.
Doing a great job managing the pandemic and still providing great customer service
I was interested in the display of face masks on display.
Club better than Lowes they had the garden hose paid for it quickly and out
Easy to locate what I needed. And it was in stock, their app was correct.
A big place with great selection. Unfortunately the children they hire have no knowledge of home improvement or construction materials. You better know what you need before you get there.
Customer service girl was very pleasant and very helpfuk
Absolutely awful service. Nobody picks up the phone when you call then when you show up you get no help at all. Very disappointed.
Love go walking in the area for Anything I need for my house
I have been doing a lot of updating to my home. The employees at this Depot are super knowledgeable, and very helpful with everything question I have. They also have a lot of great stuff in clearance!
I find everything Im looking for at reasonable prices. I give 4 stars only before I can NEVER find someone on the floor to help out if I can not find what Im looking for.
Its Home Depot, there all the same. Mostly inexperienced staff. Good if you need something quick. I like Lowes better. Nothing like a good old fashioned hardware store though.....
Usually has what I need.They have the American flags in stock that are ideal for flying behind your truck at 60 mph.
Had to ask 3 people before arriving at the correct aisle specified online. Ironically, it was a first-day associate who guided me properly. Great job by him! Store is organized and tidy; otherwise would have rated 3 stars for having to ping multiple associates to find location.
Very helpful staff!!
Workers could be somewhat more helpful.
I wanted to purchase plywood and have it cut to a certain size. I brought in an exact sample of what I needed.I was told a manager would help me and was on his way...20 minutes later, no manager.Thanks for wasting my time. Ill go to Lowes.
This is a smaller home depot, so its worth checking their website to see what they have in stock before going. Other than that its a decent store. Conveniently located so when i need to do a quick project its in and out fast.
It’s next to impossible to find some one to help .. employees run as soon as they see a customer coming.. they don’t greet .. no smile .. rude employees.. only time I see them smiling is when they have district visit .. .
Clean store clean aisles. Easy self checkout, friendly employees!
Great place very nice staff
Good place
Got paint samples for my bathroom.
Great place to buy
We were shopping for a Shop Vac. Called for assistance and the associate helped us make the right decision as far as the horsepower we needed and he even put the Vac in the cart for us.
Wide selection and friendly staffs. Also ease of checkout and even though it has been advanced with self checkout, its nice to still see a person near by to assist if we need it. Always my go to Home Depot!
Great experience they cut my wood to size. Excellent service
This is a standard Home Depot Store. As usual it is well organized and Usually it is easy to find things, especially with the Home Depot app. Some items that show in stock on the app may be hard to find if it says “ask for help from store employee”. As is usual for a big box hardware store, knowledgeable employees are in short supply. They all are courteous and as helpful as they can be.