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Carr Security Group
Cloverly, Silver Spring, MD 20905, United States
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Carr Security Group
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Za
Review №1

Jim and his team are exemplary. You could reach him on off hours and will always get a response. Customer service is tremendous. Thanks for a job well done.

Ca
Review №2

We have had a very positive experience with Carr Security group. They installed a home security system with sensors on doors and windows around the house. Everything was done right when they said it would - installers were polite and thoughtful. The ongoing service has been great and consistent - they are very responsive when we reach out. We feel much more secure in our home now.

NO
Review №3

I hired Jim Carr and Carr Security for a commercial barn renovation in Prince William County and Jim and his team installed the security system and the entire sound system. Jim is very professional, caring and an expert at everything he does. He was patient with job site changes and carefully Walked me through the various options. He is just a solid guy, hard worker and cares a lot about the final product and the client. I highly recommend Jim and his company and look forward to our next project together.

Ja
Review №4

We could not be more pleased with the security services Jim Carrs company provides our condo association in Washington DC! A+ service all around. We are currently receiving building access services (key fob system), video surveillance, and fire monitoring/dispatch services through Carr Security Group. First of all, Jim and his team are true professionals -- they know their industry/technology inside out, they respond immediately by phone/email to all questions/concerns, and they do excellent work. Jim was able to anticipate every question and consistently offer thoughtful solutions. He was thorough, patient, organized, and extremely knowledgeable. Our prior security vendor was unable to diagnose a problem with our cameras after five visits during the course of two months; Jim and his team detected and resolved the issue immediately! Jim also identified other problems (e.g., we had not battery back up for the building access system so if the power went out, so did our key fob system). His installation was beautiful -- everything was neatly installed. We received such personalized care from Jims team. Jims pricing was exceptionally competitive as well. His quotes for very extensive upgrades were cheaper than what five other local companies could offer! We are so pleased.

D.
Review №5

We have used Carr Security Group for all our Camera and alarm needs at 5 different facilities for 10 years. Jims personal and friendly customer service is second to none. He is able to help troubleshoot by phone. He has installed HD camera systems in all locations that even local police have been in awe of. 5 star service from Carr Security.

Wi
Review №6

If you are looking for a highly qualified company, with excellent service, fair pricing and excellent response time, you cant go wrong with Carr Security. I have used them for nearly 8 years now for a variety of services and have not been disappointed yet. Carr is very responsive and can quickly be reached for service calls, a troubleshooting issue, or just a quick answer to a stupid question from a customer. They have received quite a few of those from me. They really care about their customers and take pride in the work they do. Great people and great ownership.

Ch
Review №7

Ive been working with Jim for over 10 years. I have found his service and installation impeccable. Prices are very competitive.

St
Review №8

Great service, upon arrival analyzed existing system was able to test all connections make corrections from previous vendor. Has continued very good service, very happy clients.

Ti
Review №9

Carr Security provides security services at our multiple locations. Jim always is available to answer the phone when I have a question. His team provides the best quality work and customer service. I highly recommend Carr Security Group.

Wa
Review №10

Carr Security switched me over from an existing high priced system to their system very efficiently and by using the existing equipment. I am paying half the cost with better service. Thanks Jimmy and the rest of your team.

Jo
Review №11

After researching various security companies, we decided to go with Carr Security. Jim Carr came to our home and explained our options, definitely not pushing us towards the higher prices. Once we decided on a system, the installation was quick and easy, and he took the time to explain how all the equipment worked. We havent had a problem since, and I do feel safer. I would highly recommend Carr Security Group.

BD
Review №12

Great service. 10/10 quality. Would definitely recommend for your security.

OJ
Review №13

I rarely am impressed enough to write a review for any company. I would highly recommend Carr Security Group for any office security need. Jim is always very responsive and accommodating whenever I have a question or request. His team was nothing short of excellent who went above and beyond to ensure that all of my needs were addressed, not to mention the time and effort they took in cleaning the areas they worked in. I look forward to working with Jim and his team as our company expands.

Ha
Review №14

We have had Carr Security Group secure our house for over 3 years. Great service, great price. First rate technology. Installation was handled superbly, monitoring is done seamlessly, and I feel like our house is safer because of their help.

Jo
Review №15

Excellent service, friendly interactions and good value.

Li
Review №16

I called looking for a Medical Alert system for my elderly parents. I spoke to the owner and he asked that I email him. I did and heard nothing back so I emailed him again a week later and still heard nothing. I called this morning 1/20/2016 at 8 a.m. the owner said he would call back in 2 minutes. At noon I called again and he told me he couldnt help because they were too busy..NICE HUH??????

Information
2 Photos
16 Comments
4.8 Rating
  • Address:Cloverly, Silver Spring, MD 20905, United States
  • Site:http://carrsecurity.com/
  • Phone:+1 301-841-7373
Categories
  • Security system supplier
  • Burglar alarm store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
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