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Walmart Pharmacy
3950 Grandview Dr, Simpsonville, SC 29680, United States
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Walmart Pharmacy
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Ma
Review №1

Terrible service. Was told 4 different times my medicine would be done on the 16th. Got there on the 16th and was told it would be filled in 15 minutes. Then I went to pick it up only to be told I couldnt get it until the 19th. Since when? They are unorganized, unprofessional and education needs to be implemented into this establishment. Dont waste your time at this pharmacy.

Sa
Review №2

Claimed they never got both scripts from doc. Doc called began to claim never got first one either that Ive already picked up. Now still havent filled one that doc verified.

De
Review №3

I just started working with this walmart pharmacy as I have moved to this area. I have not met anybody yet. Ut they did exactly what I needed.

B
Review №4

Really great service and prompt on meds. Always very short wait time if any for med pick-up.

Ra
Review №5

They work hard to help their customers. Great customer service and I trust the pharmacists.

Gr
Review №6

Great service. When I first dropped off my prescriptions I just had to wait 15 minutes which wasn’t that bad. It was fast and the young lady Amber was very helpful through the whole check out service. Amy the pharmacist told me everything I needed to know. 10/10 would recommend this pharmacy to all my friends. Will get my future prescriptions here from now on.

Bi
Review №7

It was my first time going there and I loved it. The staff was amazing and the cashier lady who checked me out was very helpful. 10/10 would recommend and I loved going there. Can’t wait to go up there again!

Jo
Review №8

Amazing experience! The staff was very helpful and I got veryfhing I needed. I’ve been coming here for 3 years now and I’ll keep going to them. Great prices, great service all around. Love this pharmacy!

Ho
Review №9

Even though I don’t get prescriptions the staff did help me find products over the counter. They were extremely nice and told me the things I needed to know. Defiantly will go to this store and get my medicine from there in the future.

Ca
Review №10

I have used this pharmacy for almost 3 years. I used to have to use patience, especially in weekends as sometimes it would be a lengthy line with one cash register open. But they have changed that now and they offer the express pay. I just pay for my scripts at home. Jump in express line(jump the regular line if any) and immediately get help just by scanning the bar code from my payment.I also would like to add that I am not originally from here and my Dr of almost 16 years is in Georgia. I still go and see him once every 2-3 months and bring my prescriptions to this pharmacy and they call to verify quickly to my doctors office and I have NEVER had a problem with this pharmacy. That is why I have stayed with them. I had numerous problems years ago because my Dr was out of state. So for anyone that travels out of state to keep their trusted long time drs, this is the pharmacy to go to. They take the time to verify with your doctor. They call him every time and they are expedient in doing so. Hope this review helps someone.

Vi
Review №11

Walmart Pharmacy does not accept good rx on important medications like other pharmacies. They claim that they can only accept one Good RX discount per list of my heart medications pickup. If I wanted to drive there every day or stay in the store for hours picking up one medication at a time then maybe they would accommodate.

Ja
Review №12

Terrible management unreliable lazy never going back oh and incompetent you get more help getting your meds in jail or prison and thats incredible difficult

Po
Review №13

I have used this pharmacy for quite a few years. For the most part it has been quite smooth if you arent there during peak hours. Cons at this location- different pharmacists hold to their own policies regarding refills instead of being unified under one policy. What one pharmacist will tell you today will be a different one saying something else tomorrow and no notations are ever left in computer concerning conversation from the prior. The Walmart pharmacy app is absolutely horrific and the employees including the pharmacists have no clue why the apps show one way and their computers show something different. For anyone on longterm medications that your doctor writes for 3 refills at a time that get put on file....you MUST stay on top of when you put those scripts in and any remaining refills you have. I have had quite a few problems with them not refilling the last refill from my previous prescriptions but instead taking their next refill from the 3 new identical submitted. To ultimately after refilling my second month and when time to get my 3rd and final refill they say their isnt any. Thats because they didnt refill the last one from the previous 3 month batch of prescriptions. So it makes for a headache and a lot of time to go up there and have them pull up their own records to find where they made the mistake. Over the phone is useless to get resolution. And if you have any prescriptions that expire every 30 days and you have to call it in every month because not allowed through their app by law....then call 4-5 days ahead because Ive had several prescriptions expire due to assuming they would call or let you know if they are out of stock on certain medications. Then your insurance company is notified that you arent compliant on the prescription, which in turn notifies your doctor. Then you have to find a pharmacist willing to take the time out to call both your insurance and your doctor to clarify the situation so that another prescription can be rewritten. They seem to have a high turnover of pharmacists and/or pharmacist techs at this location. I cant fault them for application flaws nor their computers not syncing with the app. However, before refilling any prescription, they should make sure all previous prescriptions are filled FIRST if they are identical. And rudeness and attitude is unnecessary. If I am approaching you with respect and presenting a problem whether it be human or computer error, then I expect respect and professionalism in return. Several occasions I have dealt with rudeness. By phone and in person.

Dr
Review №14

Terrible experience the team has no communication skills with one another. Ive been standing here for 20 minutes waiting for someone to help me

Ki
Review №15

Worst experience with the pharmacy they sent my rx to mail order even tho I dropped off the hand written rx. And didn’t even try to help or call to tell me this

Information
5 Photos
15 Comments
3.9 Rating
  • Address:3950 Grandview Dr, Simpsonville, SC 29680, United States
  • Site:https://walmart.com/store/2265-simpsonville-sc
  • Phone:+1 864-963-0272
Categories
  • Department store
  • Pharmacy
  • Eye care center
  • Optometrist
  • Vitamin & supplements store
Working hours
  • Monday:9AM–7PM
  • Tuesday:6AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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