Very professional and very helpful personnel at this shop. We were just ordering an extra box of laminate flooring to do a quick remodel. They were generous with their time and very helpful in tracking down the matching product/color. We were not a big dollar customer for them, but they treated us like we were. Would definitely use them for any future flooring needs we have.
Love the wood floor! First they did an excellent, dust free job removing our tile floor. We are still stopping to gaze at the precise job they did installing the trim. We had courteous, friendly direction picking out our carpet. Once again very impressed with their professional installation. Highly recommend Maxwells for their service and quality.
Whether it is for our own home or our rental properties we always use Maxwell!! We had them install Vinyl Composite Tiles in our trailer, sheet linoleum in a few kitchens, hardwood in a older rental, and carpet on numerous occasions. No matter if its a little or big job- Maxwell always does a wonderful job!! Great personalized service, honest pricing and easy to work with!
We ordered trimmings for our flooring that were quite expensive. Maxwells made a mistake on the length of the pieces which caused us to lose nearly half of each piece. They made it right by giving us additional pieces to finish the project at no additional cost.
Great sales guys. Very helpful in helping you find the carpet you want.
Gave us a great price on our flooring and customer service was the best. We had a great experience!
I am so happy I bought my carpet at Maxwells!!! I was impressed with their service and Robs knowledge and help in helping me choose carpet for my home. I was in a rush to get carpet because I had painters coming and they sent someone right over to tear out my old carpet and the day the painters finished Maxwells guys were there, not to mention early, (when does that ever happen!) to install my carpet. They did a fantastic job. Janell was so friendly and helpful and their prices are very reasonable!!! I love my carpet!!!! Thank Rob and Janell for your incredible service. So happy with my whole experience. I will definitely be back for any other flooring needs:)
Ok so I purchased carpet for my upstairs and awesome laminate flooring for my entitles basement. The customer service could not have been better. They helped me understand how to install the floor. Showed up on time and the install went fantastic.I highly highly recommend them!!Eric
Everyone at Maxwells is very helpful. Rob, Rhett, Janelle and the installers are all easy to deal with and very responsive. I will use them again in the future.
Maxwell carpet is our go to for all our flooring needs. All of the staff, installers, and owner are great to work with. Professional, no short cuts taken installation.
They did a great job. They completed the stairs and upper floor carpeting of our house all in one day, including the removal of our old carpet. We have had it for about a year now and the carpet still looks as great as the day they installed it.
Maxwell’s was great to work with. They helped us so much with picking the right floors to match our home. They are a family owned business and you felt that from the crew that came in and tore out the old flooring to the crew that did the install. They showed up when they said and went up and beyond our expectations! The “job” was even done when promised!
These guys are great! Their customer service is absolutely wonderful. There was a small hiccup with our install and they worked as quickly as possible to work it out. There is a reason they are usually busy when you walk in their store - repeat customers! (Which we will be.) We werent a big order and were still treated like we were important - other local businesses were not as eager to help us when they found out we only needed a small room of carpet. Great selection, friendly staff (All of them!) and really great installer! Thanks guys for all your help and service!
I love my new carpet! BUT, I had a seam in an obvious place that was terrible. The carpet in my hallway was not tacked down at all. They sent a second installer out and he was able to make the seam look much better and tack down the carpet. Carpet looks great now!
Janell is awesome to work with and very knowledgeable. I like supporting local business. High quality products. Great pricing on remnants-it was cheaper than home depot for better quality carpet and they had install available in 2 days instead of 2 weeks!
Very friendly and patient as we spent quite a while there picking out new flooring for our basement. Not pushy salespeople, but they were there to help throughout the process.
Outstanding experience all around! Whitney was tireless in helping us time after time with patience above and beyond until we found the carpet that was perfect for us - and at an outstanding price. Then the installers were flawless and fast. We will never go anywhere else for carpet or flooring! Thank you Maxwell’s! You are true professionals!
Great staff. Huge selection. Clean showroom. Excellent pricing
I hired Maxwell to do several project at my house over the past several years. They have always been amazing to work with! We had a water issue in our basement that delayed part of the carpet laying for more than a year and they were super helpful and friendly about everything even though I know it was a big pain for them to reschedule so many times. They do high quality work and will work with you to find the best fit for you, not just try to sell you into higher margins. I absolutely recommend them to everyone!
I work with a general contractor and we have used Maxwell Floor Coverings on several homes now. They have always done a great job and been great to work with. They are very honest and knowledgeable about the products they sell. I have also personally gotten flooring from them and that was great also. I would recommend them to anyone!
This place is amazing. Knowledgeable, low pressure, high quality. Ive redone a few floors and have referred many friends and family, all of whom had a great experience! I would highly recommend using Maxwell Flooring for any of your home improvement needs!
We hired Maxwell Floor Coverings to stretch some carpet that was improperly installed by another company. Rhett was wonderful to work with. He was courteous, professional, and kind. They are very fair to work with. I would recommend and hire them again.
Maxwells flooring is cool,Maxwells flooring is great.Maxwells flooring never,showed up late.Maxwells flooring is nice,When they come and install.they would always,answer your call.The service is so good,The prices cant be beat.and the showroom,was super neat.
Had a phenomenal experience. Robb in the showroom was so easy to work with. Very knowledgeable and helpful in all the products. He helped us choose a carpet and vinyl flooring that he knew we would both be in love with, but could afford. Installation happened as scheduled with no hiccups. Will go back and recommend them to anyone looking.
The staff at Maxwell Carpets are very knowledgeable and take pride in what they do. I never felt pressured when making my decision to purchase new carpet for my home. They provided me with multiple grade options and a variety of colors, and let me take samples home. They helped me decide what type of carpet would best fit my needs, instead of just trying to sell me on the most expensive product. My entire experience at Maxwells was top notch.
We had such a good experience with Maxwell Flooring. They were so helpful as we were trying to patch some carpet. The serviceman, John, was extremely polite as he came to our house and did an amazing job with the patched carpet. I cannot even tell where the patch is. We give our highest recommendation to Maxwell Floor Coverings!
Outstanding store. Great people. I would go there again for all my flooring needs.
Maxwell provided above average customer service, patiently answering the many questions we had prior to our purchase. It also gave us an competitive price and was great about returning calls and emails. It is a great local and family-run business. I highly recommend it.
These guys are the best! Super customer service. They have such a good knowledge of their products, and stand behind them. They are punctual and clean up after themselves. I was very impressed with their installers as well. I highly recommend them.
I love the personal service you receive at Maxwells. I have used them several times and wont go any where else for my carpet needs.
Maxwell was awesome! We had them install are carpet and it was professionally done and we love the carpet and you cant beat their prices! We also bought some blackout blinds for our media room and love how they look. You wont regret using Maxwell, I highly recommend them.
These people are some of the best people on the planet. They have given our family the most indescribable boost of spirit and living conditions with beautiful brand new carpet on an entire floor of our home. WE LOVE THIS COMPANY!
The floor we selected ended up taking at least a week more than they had originally told us, and even then we werent called when it did arrive, so we had to keep checking in. Overall the flooring is nice but we ended up with 2 extra UNOPENED boxes...over $300 worth of product. We were told originally that we would be able to return unopened boxes so we didnt expect any issues. We had started our process with Floor Decor in Draper and Kalia Flooring in Murray, and both had also told us that any unused product can be returned with no hassle. When we attempted to return our extra boxes the sales person told us that they would have to look into it and they would call us, which never happened. A few weeks later our builder contacted them and was told that they do not take back any of their product because they would have to ship it back and it would cost too much. He said if anyone orders this particular floor he can call us, but Im not holding my breath. We are happy with our floors but I am definitely not satisfied with the customer service. I feel that they should be able to buy back our unopened boxes, even if they take out a restocking fee of some sort. I am helping 4 different family members/friends select their flooring for their homes right now and I have and will advise them to choose another flooring place. Measurements are never exact and I always have the attitude Id rather be safe than sorry, except in this case I guess I ended up being sorry anyway.
I highly recommend Maxwell Floor Coverings. They are completely honest and straightforward. Their installations are always top notch and their pricing is very competitive. I am a carpet cleaner and I get to see all the ripples and ugly seams left behind by careless installers. I have cleaned dozens of carpets that were installed by Maxwell and they have all been flawless.
The whole staff is great!
Awesome experience, Whitney was very knowledgeable about what colors would work well with our cabinets and what carpet would match the paint on the walls. She also worked very hard to make sure we got a good price and quality material, I would not go anywhere else.
Over the years I have worked with Maxwell for my carpet and tile on several houses that Ive owned. Rhett and Robb are really easy to work with, and dont try to up-sell or use pushy sales tactics. On my last home, I had even purchased my tile elsewhere, and had Maxwells installer Sergio do the labor. He did an amazing job, and really treats his work as an art-form. He even came back to fix a couple small issues that were not his fault.Ill continue to use Maxwell in the future.
I had the chance to work with Rob and Rhett they, are amazing. Not only did they give me the best price I could find anywhere they showed up on a Saturday to do the installation because it was the only day that worked for me.They are very professional and do everything they say that they will, My wife is so pleased with the new carpet and the way they treated her. The only complaint that she has now is that she likes the new carpet in the kids rooms better than her carpet in the master. (master bedroom carpet was not sold nor installed by Maxwell, we thought we got a deal from the other company NOPE!!) Rhett and Rob are coming back and we are going to tear out the master and have them install new carpet there for us also.If you are on the fence trying to find someone that is trust worthy and professional stop wasting time and energy these guys will never do you you wrong.
Fantastic Job, thanks guys! The install team was very timely and professional. I couldnt be happier with the quality of carpet and level of service from the Maxwell brothers.
Very helpful and great selection of products for all of your flooring needs. Robb is very knowledgeable on all of the products and awesome to work with.
Super knowledgeable staff. And gave me all the options without a high pressure sales. Highly recommend them.
Great people... highly recommend
Only hire these guys if youre a contractor that can keep an eye on them the whole time. They left a mess, left vent covers off, tore out a shelf without permission, and hid the fact that they tore the refrigerator water line. Also, dont pay for dustless when having tile removed, because they will basically ignore that.
Honest, nice people to work with. Did a great job and went the extra mile for me. I am thrilled that I found them.
Awful experience! No respect for their customers time. I took the entire day off from work to have them install laminate in a space that was around 400sq feet. They were 3.5hrs late, then when someone finally showed up I was told that they couldnt complete the job because he didnt have his tools!!! Not only did he not have his tools I got a sob story about how he wasnt suppose to do the job. After he left, I left my house because I had other things to do. About 20mins later I received a text from another one of their employees stating that they were at my home. Not only did they inconvenience me and ruin my Friday they took over my Saturday as well to do a job they could have done on Friday if they were organized. Maxwells silver, slick, tongue sales guy, Rob over promises and does not keep their customers informed. I will never use them again.
The service here is great. I had two different carpet installations from here and they did a good job both times. They even came out to fix some puckering that showed up a couple of years after the installation.
They did a great job installing our carpet in our new home.
Great place to get all your flooring needs in one place with a great cost and installation!
Great experience
Great people to work with! Very knowledge on products.
Good guys, who care about the customer and want to do the right thing.
I cant say enough good about these guys! Wonderful people to work with and beat RC Willeys price too!!!
FABULOUS CARPET LAYERS!THANKS JOSE and CARLOS
Good prices
Absolutely great company, great service!! I wouldnt go anywhere elsefor flooring.
Great service, great people!
Great people and great place to shop
Beautiful river