This place is fantastic... I treasure trove of my design dreams! Found a peice here I had admired about 9 years ago and had given up all hope of finding. So happy with my purchase! **Tip** They are located in Sunset Place near the LA Fitness (noticed they have taken down all the directories in this mall so youd end up wondering a while) π
The outlet has a great deal of furniture on site. Iβve been to several RH outlets and this is one of the larger ones. Was able to find a deal on a piece of the sectional we are currently waiting for (itβs on backorder until December). Staff was very nice and helpful. They donβt deliver but they offered local companies that would.
I have been shopping with RH outlets for many years now, but this location is very substandard. I called to see if they have 4 of the item I was looking for and the sales associate Angela put me on hold for 30 mins only to get back and say that they dont have it.I called back and likely another sales associate named Tatiana let me know that in fact they had 10 of them. When I got to the store Angelia would not help us locate the items and very unprofessional and unfriendly. Her bad attitude just make the shopping experience rather unpleasant. You still need good customer service even at an outlet. All of the other RH outlets that I have been in FL have been wonderful just not this one.
Great store, everything is easily visible, most things are discounted over 50% the website price and very organized. The staff goes seriously above and beyond to help find things and match colors for you, if you can ask for Joanna, sheβs amazing and made my experience there so great, Iβll definitely be going back. Worth a trip for sure
Was nice going there very helpful people who care to serve people
Over priced for broken furniture, if your a member your only getting a 10 percent discount for used broken furniture. In addition, by the time you pay for shipping your in the same place as buying it brand new directly from RH.
Not worth coming here anymore, their prices are insanely high now, not big savings whatsoever very close to members prices shown on their website... rude personal.
RH Outlet in Miami is not close to me. I usually call to see if they have the items that I am looking for before I make the drive. Carlo has been very helpful each time that I call. He does not act like it is a burden to help. It is always good to have great customer service. Thank you!
Love the store!!! But they chose the worst shopping center hard to find it and the employees of the shopping center rude . Its a shame I think the next time will take an uber to leave me at the door. I used to.go to Vero Beach where there is another outlet and was happy to find out you guys were opening here close to my house. Worst shopping center
Customer service was immaculate.
Terrible experience, approached by a sales lady that was rude and in a bad mood! Left the store soon after π
Always a favorite of mine. You just need to visit and see what is there. New items all the time. Great pricing. Many times additional discounts. You have to go with an open mind as items arrive all the time. If you see something you like, ask the sales associate to put a hold until you are done shopping. If you love great furniture, are willing to wait for an amazing piece or pieces, great place to visit and buy. Enjoy your shopping! PS you will need to arrange transportation as they dont provide that.
All the staff here is helpful and friendly especially Michael and Amanda they go above and beyond to help you find what you are looking for. They get new shipments on Wednesdays and Fridays, if you dont find what you are looking for on your first visit.
Ive gone a few times the last couple weeks and the employees overall are really nice and helpful. One young lady in particular helped me a lot with picking a rug as well as a nightstand. I couldnt be happier with the experience but this is an outlet store so their inventory is hit or miss.
Great furniture, but pricey. Even the outlet will leave your wallet empty. The furniture is good quality, way better than Ikea or Rooms to Go, but itll cost you a pretty penny.
Almost everything is damaged to some extent and priced above 50% of list. There are some torn fabric chairs marked down to 70% off but need reupholstered.
Great as always
I had the best experience there today. There were three decorative pieces that I saw on my way out that I wanted to purchase that didnt have a price on them. I asked the friendly sales woman who then asked what looked like the manager for the price. They sold them to me for the best price a girl could ask for. We are moving into our new house next month. After such great service I plan to buy a lot of items at this location. I was beyond pleased with the staff.
The Great treasure of this store is the staff, moreover those like Amanda Sardines. I would have already left, but thanks to the detailed information I found what I needed. I am very happy and grateful for her help. Although it may seem very trivial, but in reality people make so much difference. Now Im more convinced.
Store was awesome it was well stocked with many great bargains. Sales help was perfect. Loading dock help was also great. Store Manager Jennifer went out of her way to make sure her customers were satisfied.
Great place to find bargains on quality furniture.This outlet has sofas, patio furniture, beds, tables and everything from the regular RH store. Itβs diverse, the inventory changes weekly and one can decide quickly with a big discount!
We came here during a walk about at Sunset Place. Nice home furnishings at a price, even discounted some were eye watering! Most of the furniture is sized for really large homes.
I found great deals. However, the customer service was atrocious. They practically made me feel I was bothering every time I asked a question . I asked the girl to help me with some lamps, and after rolling her eyes, she came to help me and started texting or looking at something in her phone while talking to me. I would have purchased more items, but I did not feel welcome or comfortable at all. I will give it another shot because I am a big fan of the brand and they do have good prices. I hope this blond chick is not there, though.
Jorge is absolutely great and professional. He gives you great ideas and has a wealth of knowledge in furniture designs. The staff is very informative and helpful. Special thanks also to Dominic for all his help too. Kudos to you all.
I love RH but was very disappointed with the Outlet. Not much selection and doesnβt look at all like their showrooms. Iβll continue to shop Restoration Hardware, just not the outlet.
Out of business. Wish they stated on their websites and saved me a trip to south miami!
I frequently visit the store and Amanda has always help me with everything I needed with a great attitude. Excellent costumer service.!!
Amazing service from the staff here! Very well organized and easily shopable, and always a treasure hunt with their Tuesday and Thursday shipments! :^) XD
For such a poorly staffed store he employes really do their best to be attentive to each and every customer. however, when there is 1 single associate on each floor its impossible to feel as luxurious as rh wants the customer to feel when they walk in their doors HOW DARE YOU!!! RH to make me feel like my money is not worth the quality experience and ps the bathrooms are disgusting and someone should be hired to cleam them bc when i went the other day they were covered in number 1 and #2 UNACCEPTABLE!!!!!!!!!!!!!!
Beautiful furniture and a very helpful staff. Ryan and Amanda were amazing on helping me pick out things for our home!!!!!
Love the store prices are amazing
It was a great experience shopping with the help from Amanda Sardinas, thank you so much Amanda!! You were great!!!
Amazing staff, amazing store . Carlo the mannager service is top notch. And not to mention price of fueniture is unreal. I defenetly recomend it to everyone.
I went today and let me tell you I couldnt be more happy! The staff was very helpful and friendly, I will be coming back soon!
Nothing Cheap about this place Not impressed with furniture
Overpriced & employees saw us and did not help us
A messy store..! Very disappointed.. I lost time to be here.. I donβt recommend to come here. You will lost driving and money to find nothing good ππΌ
Thank Amanda for all the help we gave us!! Amazing experience!!! For sure weβll see you soon!!!!
Terrible service!!! If I could 0 stars I would but itβs not an option. I called earlier in the day and I spoke with Shaniqua I believe and she told me that they had the two items that I was looking for and would put them on hold for me to pick up the same day. I drove an hour and a half to get there only to find out they werenβt there and apparently hold means keeping them available to everyone else to take off the hold sign and buy them. Also the place was a disaster with with boxes open and parts all over the place. Plus all the staff doesnβt seem to really care. This gives a bad name for Restoration Hardware. Either they should fix these outlet stores or just close then altogether.
Hmmmmmmm ... giant space with mostly bad, damaged, broken merchandise - Laura the sales associate was very helpful !
Excellent service! Great buys!
Very disappointed!Most of everything is faded, missing parts or some kind of damage. The employees arent knowledgeable about the merchandise. Too bad.
Pretty big discounts on items. However, many of the items were badly stained, scratched, and banged up, looking worse than stuff youd find at a garage sale.
Bought and returned 2 Christmas trees because they did not turn on as advertised. Just because a store is an outlet gives no one the right to sell completely defective products.
Big store but pretty pricey for scratch and dent furniture. Quality of some of the items seems poor.
Friendly staff and they have just about everything. The place is enormous, bring a compass or you might get lost.
My chandelier took 3 weeks to arrive and was broken and they were so rude and not helpful on the phone, the worst part it is looked use like they tried to fix it and send me a broken 2,000 chandelier
I have not been there
Miss it at the falls
Not a bargain.
Disappointing, very low inventory
Too expensive and broken furniture
Good
Super good service and very professional staff
Excellent service.
Extraordinary food and attention