Went to leave the house today but garage door spring broken. Called one place and they were closed but Hancock Garage Door Repair Inc answered promptly and were at my house within 30 minutes! Dwayne was a knowledgeable and super nice garage door specialist who explained everything to me.Service was great! Thanks Ken and his team.
I had Hancock Garage Door Repair Inc install our new garage door a year ago and they came out today to fix some maintenance issues. I had the pleasure of working with Ken . He was first able to make all the repairs needed to fix the noises we were hearing but he also went out of his way to answer all my questions and show me how I can keep my garage door working great with some basic maintenance tips. I really appreciated that.
Amazing experience the from the first call to the end. The lady that answered my call was awesome and was amazing to get someone out. The tech took extra time to find the exact door that I wanted in my price range. The installer did an amazing job with the install. They took extra care to check and double check that everything ran smoothly and was perfect. Everyone I encountered during the whole process were very pleasant to work with and went above and beyond. Give 5 star with no hesitation!
I highly recommend Bryson! He is an amazing and outspoken guy. He looked at the costly mess the techs from a previous company did and was able to rectify my problem with no pressure sale or any hidden costs. I could not be more overwhelmed! A+++ all around.
The technician was awesome, I’m not a garage door specialist but he fixed the major problem my door was having in like 28 minutes. I cant express how easy this was to deal with. He was very friendly, personable and fantastic to work with. Thank you for the great and quick service! Ill be using Hancock Garage Door Repair Inc for life. 5 stars!!!
The services were quick, thorough, professional, knowledgeable, honest! What more can you ask for! The technician came out within two hours of my initial inquiry and assessed and fixed all of our issues which was broken bracket & sensor within an hour! I paid less that it should have been because the technician was able to replace one of the sensors instead of installing all new ones. Highly recommended!
One of the two torsion springs on my garage door broke. I called them, got a quote, and arranged for next morning service. He showed up on-time and replaced both springs within an hour. He pointed out a few things for me to keep an eye on and recommended regular lubrication of joints and rollers. We paid the quoted price and all done! Professional service at a reasonable price. My highest recommendation!
Great service. The technician kept me informed of when he would be arriving and was on time. He checked out the door and determined what was needed. He was professional and clearly knew what he was doing. He changed out the spring and ensured the door was working properly. I would recommend Hancock Garage Door Repair Inc for garage door repairs or installations.
Excellent service every time. I called and spoke with Ken who was so prompt to get someone out to fix the broken spring on the garage door. Cord showed up, fixed the spring, serviced the door anyway and was completed in less than 90 minutes from time of call to completion of job! Thank you so much! A returning customer that’s beyond satisfaction & thankful for the professionalism and promptness of service. Excellent company to work with.
The technician from Hancock Garage Door Repair Inc was awesome. He arrived on time, a few moments after the company sent me a text with his photo and a brief bio. He not only programed a new remote and changed the garage door code but checked the door alignment, and programed the garage door to open or close remotely using my phone. Awesome services for a new client who just moved in. Strongly recommend!!
Hancock Garage Door Repair Inc are absolute legends. I called on a Friday to have my garage serviced and it was arranged for the next day. Fast, efficient and a very friendly family run service! They were on time and gave adequate notice of when they would be arriving. No wonder they have so many good and awesome reviews..Highly recommend!!
Ken was very knowledgeable, prompt and efficient! My garage door was fixed with in the hours and I am super happy with the cost and service. Big thanks to the hard-working Ken for his fine work! A customer for life!
We had a garage door that was not fully closing and after trying all the troubleshooting I could do myself, I turned the job over to the pros at Hancock Garage Door Repair Inc. Their seasoned specialist was on time, professional and fixed the door with no problems. Would definitely recommend using them!