I bought over $5000 worth of products and prepaid $1000 fir the installation but decided to do the installation myself. I picked up the merchandise from the store.Mike wouldn’t refund my money for the prepaid installation even though it didn’t cost him a penny.Mike gave me a store credit but now he won’t return my calls. He’s probably short on cash that’s not my problem. I’m super P’Od.
I have been doing business with Mike and his family for over 2 decades and I have never been disappointed. He always gives excellent service, advice, and value when Im in the market for audio visual products. They always stand behind the products and and will take care of you if its warranty or not. If you dont feel comfortable buying from the big box stores, and have questions about what you want to purchase, here is your answer. They will take care of you and give you the best service and value from any where.
My wife and I decided to purchase multiple TVs and multiple home theater set ups about a month ago Mike and his team has 1st class service. Mike was outstanding in helping us find the TVs and home theater components we were looking for and explained the differences between models. I could not be happier with the newest additions to our home. I had questions a few days after and Mike was happy to walk me thru my questions. I would highly recommend All Star Audio Video for any home theater projects.
I have an absolutely positive experience at All Star Audio Video. My friends recommended me to All Star as I am in the market for a Theater Room Setup. Jason has been extremely helpful in recommending the right products based on my budget and needs. he is well informed about the products. I was initially in the market for just a Theater Room Setup but based on his suggestions, I purchased living room 5.2 channel as well. He saved me time and money. Overall I highly recommend Jason and All Star Audio Video.
I have known the people at All Star Audio for 25 years. I have tremendous confidence and trust in their knowledge, expertise and integrity. They have installed equipment in my home and office on numerous occasions. They always provide excellent advice and service that is directed toward meeting my unique needs and requirements. There may be other reputable AV providers, but simply put, I will always return to All Star Audio.
Jason and his team did an excellent job of creating a home theater system in my living room that does exactly what I wanted at the price I wanted to pay. He was willing to spend the time to understand what I wanted the system to do and designed it perfectly. The installation was even better. They took their time to get it right, even suggesting some changes to how I thought it should be set up that turned out to be dead on. I highly suggest you call All Star for any home theater/audio needs you may have.
Was notified upon arrival of first shipment of Golden Ear Triton Five Towers in April and Invited to audition these new speakers. I bought a pair of these excellent speakers. I could not fit them in my car. Jason delivered them for free since I live close to their store. I nave been enjoying these great speakers since. I highly recommend this establishment.
Jason was great to work with in designing the right system for our needs. Mike and Joey, along with Jason did a stellar job on the install. Everything was well done, very neat and they cleaned up when done. I would definitely recommend this group! If I could give more than five stars I would.
It is always a pleasure to utilize All Star Audio Video. Thoughtful, courteous, their focus is the customer and getting systems to function properly for the customer. They are top notch. Recommend highly.
I found Mike and his entire crew at All Star A/V to be nothing short of fantastic to work with. Mike and his team under-promised and over-delivered on his creative solution for my houses multi-room sound and video setup (both home theater and wireless). As many others have mentioned, this is a family run business for 30 years here in Houston, and you can see this in every aspect as Mike and his team put client first and do business with integrity, creativity, and transparency...and his prices are reasonable to boot! Thank you for showing great care for what you put together for my wife and I Mike and All Star A/V - I would absolutely recommend this company to anyone who wants a first class job done well with expertise and quality.
One of the few remaining good stereo Stores in Houston. I Bought Golden Ear speakers there. Timothy was personable and easy to talk to. He is very knowledgeable when it comes to giving stereo and Home Theater advice. Great customer service.
While this may be a June 2017 review, my experience goes back to the early days of All Star when they were located on I-10. How does my experience from the 90s relate to today? Michael Lawless was professional, knowledgeable, and dedicated to our satisfaction. Those ideals were the very foundation of his business dealings, and they still are today. As a TV broadcast engineer, I can vouch for the fact that he was one of the only vendors I had ever met that understood video and audio at a professional level. His Google rating s 4.9! And even the two folks that gave him a 4 rating say hes awesome! HA! How often do you run into a Google rating that high! Whaddya waiting for??? Call em or get over to their store! You wont regret it!
Great service and expertise. The owner and his staff are very professional and offer multiple solutions to address your audio visual needs. They are always available to answer any follow up questions. Highly recommend!
Mike and Joey did a very professional install of an outside TV mount on brick and another inside our home. If you want a quality job with no mess and no issues then you should contract with Allstar Audio. Thank you to Jason for a smooth transaction as well.
All Star prices are better, and the installation crew is exceptional - fast, efficient & efficient. They are conscientious, and did more in one day than I thought possible. We would not hesitate recommending All Star to anyone! This has been the 3rd time we have purchased TV equipment from All Star.
I have been doing business with All Star Audio Video since the 1980s and they have always done a superior job with everything I have bought. I would always highly recommend them for all of your audio/video needs.
I have been dealing with All Star for over ten years now at both my business and at several homes where I have lived. Not only are they extremely professional and knowledgable about their products, theyre just really nice people to deal with. They are on time, efficient, and they always cleanup and take the time to familiarize their clients with their new systems. Also, they sell audio video furniture, as well. I have one in my office and one in our man cave. Amazing!!! Ill never use anyone else!!!
Great experience! Very knowledgeable and did great work.
This company is highly professional from the beginning job proposal to installation to followup repair events. I have been using this company since 2010 when I needed a major television installation. They are truly a FIVE STAR COMPANY!!!
All Star Audio do OUTSTANDING work. They not only install the equipment, they show you how to use everything. They paid attention to what I would be using and didnt sell me extra items that I wouldnt use. The customer service is exceptional!!
Great company to do business with; fair prices and good service. They offer excellent in home installation and set up. I would highly recommend this company as they are very accommodating and will go the extra mile to help you out.
Michael and Joey have done our work both here at home and at the ranch for many years and their results are always first class. Also there is the ability to call in for minor glitches which always come up and their folks in their office generally can troubleshoot the issue and get us back working again. They are the best ... and after this length of time have become friends. You cant do better than All Star in Houston.
I had Tim and Joey come out and put in a whole system in my new house. They did an excellent job! Very knowledgeable.
All Star just completed a pre-construction and post-construction installation in my new home. This is the third installation Mike and his team has done for me over the years. I cant say enough great things about All Stars integrity, advice and professional service. Theyre the best!Chris V.
We are very happy with All Star Audio Video. Both Jason and Joey were terrific...they each took their time to explain everything. We are so glad they were recommended to us!
We have used All Star in the past and were very happy with the service and attention to detail. Highly recommended
I have used All Star since I purchased my house late 2017. Trustworthy, reliable team. They dont upcharge to sell; they strive to meet individual customer needs. They came recommended from a close friend when I found myself in a bind with another provider. They took over the project and gave me cost effective options. Get a quote from them before you commit to another local vendor. You wont be disappointed! They just completed another project for me this month. Ansh C. Houston.
My first purchase from All Star was in 2004 and was very pleased with their service and prices. Since that time I have used them exclusively for all my audio/video needs even though I have to drive 35 miles to get there! These guys are the best!!!
I have done business with All Star Audio Video numerous times, and have been impressed EVERY time! They give me educated advice and even sacrificed some profit by recommending a less expensive solution that works perfectly in my home theater!!
Great audio/video store. Awesome displays, professional installations, family owned and operated.
We have worked with All Star Audio for years. They are knowledgeable, professional, responsive and cost efficient. Highly recommended.
All Star is awesome!!! The visit at our home to survey our needs and our following visit to All Stars showroom for confirmation of components was such a pleasant experience. This was followed by an installation team who was most efficient and thorough. Altogether, Top Tier!!! Many thanks from Pam Vindett and Kenn Stolte.
The picture and sound went out on my TV last week, and I assumed it was a problem with the receiver. Rather than going to Best Buy, which is what Id normally do, I instead decided to purchase a new one from All Star A/V. Figured Id try the whole small business thing.Which was, unquestionably, the right call.Upon taking the receiver home and connecting it that night, I still had no sound/picture. Tested it with another HDMI cable...still nothing.So I called Mike, and he made time to come out the following day to check on it.Long story short, I had not one but *two* faulty HDMI cables. What are the odds?Whats more, Mike packaged up the receiver hed sold me the day before, with zero provocation or haggling, and refunded my card that night.Definitely worth giving them a shot if you need a new system or some A/V work done. Theyve made a loyal customer out of a Best Buy guy.
I had the All Star team out this past weekend to install the latest and greatest Sony flat screen, and also streamline all of my A/V equipment for ease of operation. First class service done by outstanding professionals who take great pride in everything they do.
Special Ordered Parasound pre amp. Great hardware. They said it would be a week- it was. Said they would call when it was in- they did. Great to find HiFi shop!
My wife and I decided to purchase our first flat screen TV about a month ago...I know, we arent really early adopters. A family member guided us to All Star Audio/Video and we couldnt have made a better decision. Im sure we wouldve ended up at some big-box chain where nobody really knows the products, but instead we got world class service from people who know what they are talking about. Tim was outstanding in helping us find the TV we were looking for and explained the differences between models. I could not be happier with the newest addition to our home and just to show they truly appreciate their customers, they sent a letter to follow up, thank us for the business and make sure we were satisfied. You dont get that from Best Buy. Enough said.
They did a wonderful job installing our tvs and home audio equipment. Will use again!
I have done business with All Star Audio for over 20 years. This is a family owned business and customer service has always been exceptional. They have pre-wired and installed A/V equipment on three of our homes in the past. We just completed construction on a 4th home and All Star Audio did a fantastic job.
Excellent service all service teams and management very friendlyreasonable cost prices
Technician showed up early. He was polite, professional and prompt.Would recommend to my friends.
Jason and his crew did everything he promised. All of our new AV and WI-FI upgrades worked great after they finished. They made a return trip within one week to fix a lip-sync issue and to reset everything after Comcast had made a few corrections to our new X-Finity 1 upgrade.
Five Stars!! Excellent work; Professional; Showed up at the time designated; and cost was very reasonable in comparison to the services
5 stars for All Star. Purchased a complete system 9 years ago and was very happy with Mike Lawless and his team. Old plasma TV went out recently so had All Star replace TV, AV receiver and update rest of system. Problems with new Onkyo receiver which they promptly replaced. Same problem due to manufacturers bug. Mike came out to bypass it and make sure we had TV. Replaced 2nd one with Denon and all is great now. Fair prices and great family service. His techs are very competent. Recommend All Star.
I bought my HT equipment and Golden Ear speakers and sub from Tim at All Star AV. Excellent customer service and reasonable/comparable prices. Thank you.
We have been using Allstar Audio Video for the past 10 years for both of our homes. The first one was a remodel and they took great care in minimizing any damage to the sheetrock and walls. In our second home, they came in while the home was under construction to do all the prewire and make sure we had thought through all the locations for TVs, cameras, speakers and racks. Mike makes it easy and efficient. I highly recommend their company and will continue to use them for all our audio video needs.
Excellent work, outstanding overall service, knowledgeable, and great to work with.
Received the bid, Great follow up by Mike Lawless!
Great owners. Very knowledgeable.
Personable and extremely knowledgable staff.
Great service and prices