I came into the store about a week ago looking for a specific type of Sherwin Williams brand primer and was told that they were out of it but after looking it up in their system, they said 80 gallons of it was coming Tuesday around noon. No big deal, they even said that they would set aside 5 gallons of the primer for me, took my name, phone number, everything . So I came back the following Wednesday, giving them extra time even, and when I arrived they said that they never received it and hand no clue when they would get it. I asked why did nobody call and I was told that their computer is so old, that they cant keep accurate records or even know when product arrives. an hour worth of driving to simply be told that everything Sherwin Williams told be is a lie and that they cant help. Not interested in ever buying their products again.

The sales associate at Sherwin Williams South Atherton star was extremely friendly and professional. I didnt have the information to match the stain I needed but he patiently found the information on the computer. He also offered to register me in their system so I could receive a 25% discount. The process to do that took less than 3 minutes. It was a very positive experience.

Great, knowledgeable customer service. And quick. Will be back for more paint!

Employee was very nice help me find exactly what I needed in no time prices are good too

The sales rep was quick and followed all Covid-19 safety protocols. A color match from a pained piece of wood was provided and came out perfectly!

Very friendly fast get color matched on the spot 100% great store

Dakota and Chris are always very helpful at the South Atherton Street location. If you are a DYI home-owener, and not a professional painter, they will explain things to you.

Customer service is top notch, and custom paint matching is perfect. Couldn’t be happier.

The employee we dealt with seemed a lot more knowledgeable than Home Depot employees. She was also extremely eager to help.

The personal service you get is above and beyond what you can expect in the big box stores. They are very educated about their products.

Very polite and quick service. Great price for wallpaper paste. If I am in need again of paint and the like Ill give it my service

Awesome service from some really great people . They go all out to get you what youre looking for. I recommend them to everybody !

The paint went on very smoothly and did not splatter. They have very beautiful colors to choose from. They also did a paint match from a sample I picked up at Lowes.

Nice store, easy to find what you want, quick service, and answer any questions you have.

Very helpful and friendly. Our go to paint shop.

Customer service was very good!

Young woman I worked with was extremely helpful.

Great paint selection and professional people

Best paint store in town!

Staff is awesome

Accomodating

Friendly and very helpful

Lower prices

Great service

Excellent service

Quality, color choices

Sherwin Williams Paint Store