Robert and crew always takes great care about servicing my tire needs. In and out was very efficient and gave me and great customer friendly advice. Took care of my tire blowout and lut brand new tire on my truck. Will definitely be back again.

I always receive exceptional service from the crew here at Mavis. They are very professional, reliable, and efficient. This is the only location that I will allow to service my car. Keep up the great work guys!!

Had a flat tire and I was late for a class. I was so pleased that Robert and one of his mechanics took the time fro the busy job they were trying to complete to get me a tire change within minutes so I could get moving again. Thanks great store! I shall return again!! Great service!

Great experience and friendly staff; just needed my pressure checked they got me in and out. Helped by Darrel.

This shop always goes above and beyond. Mr. Rob is great.

You all always take great care with my car servicing needs. Highly professional, excellent customer service, efficient, and helpful. Extra thanks to Jaesun and Darryl! You guys are AWESOME!

I was in at my appointment time. Was told how long it would take and informed the progress being made. Shout out to Richard, he has a great personality to run the front.

I received exceptional service at this location! Robert helped me with my vehicle, he was courteous and fast. I was on my way in no time.

Mavis is the place if you want reliable service. Make appointment or drop your car off if you can, great service is high demand. Stockbridge is a Busy location in high demand.

I had a great experience today at the Mavis Tires& Bakes location at eagles landing. The service writer was very helpful and got me in and out with no issues.👍🏾

I had a great experience at this location. Leo was more than helpful and friendly! I will be going here from now on!

I went for a standard oil change for my new ride. Dropped it off for a couple hours and they said Id expect a call around 4/5. I never got a call so I called myself to ask the ETA. When I called they seemed confused and asked if my name was John something or other... No my name is not John and I want to know if my car is ready. They basically had my car under someone elses name and phone number somehow. That was worrisome to say the least. It ended up being fine but it wasnt really a great experience. Things happen but this error shouldnt happen to anyone entrusting their property with them.

I will never go back again. I will share my experience with the rest of my family and my friends. After my daughter was quoted a certain price for replacing two tires and balancing them. She was also charged for a rear alignment that she was not clear on. Although she signed the agreement for the two tires in the balancing. Thats what you was verbally quoted on without her knowledge that the rear alignment would cost her even more. For service, poor communication. My other daughter and her husband. Take their vehicles to your establishment to have all of their repairs and replacement of Parts i e tires brakes. They are aware and they also will be sharing that with their friends. Sad sad time when you take advantage of someone who does not know any better.

Robert gave great customer service. Very polite professional and informative. Im very happy with the new tires and the alignmentIm very happy with my new tires and the alignment

The first time I went here service was pretty good came back four more times figuring I get the same service one straight down hill wont be going back to this place

Ms. Anderson customer service is outstanding!!! Ill only return if shes at that location. She is very kind and knows what shes talking about. Thank you again Ms.Anderson. your amazing!!!

We had an amazing experience with Ms. Anderson. We came in and were immediately assisted. Our service took less than two hours and we were made to feel at home. We will definitely be back in the future for all of our tire and auto care needs. Henry County Georgia’s #1 Tire and Auto Care Company.

Excellent service!!! Leo and Robert got me in and out in a timely fashion. I was very happy with teir service would highly recommend!!!

I really appreciate the hard work of the team. Robert Richie was extremely nice and professional. He made sure that we was good with the service. Jaesun made sure that we understood that theyll get to our vehicle at a timely matter. Well continue to visit this store for all of our needs. I love the team work at this store. The men really respect each other and the customers. The customer service is just marvelous and you feel so welcome.

Got an alignment it was fast and everyone was amazing I will be coming here for everything

Miss Anderson was very professional with me. She has great customer services. Good attitude. Overall nice to deal with and explain everything well I needed to fix on my car

Ms. Anderson was excellent and professional and joy to be around. Also she took great care of me and prices was outstanding!!

My experience at this location was great! Ms.Anderson was amazing! She has a very positive attitude and she has excellent communication skills.She definitely made my visit run smoothly.

Mrs.Anderson and Jason was absolutely amazing 🤩They took me the same day and the wait wasn’t bad at all. Mrs. Anderson actually sanitize the table so that I could eat my lunch while I wait! I would definitely go back.

Robert provided great and prompt service on 10/14/2021 at the Eagle’s Landing location.

Me. Anderson and her crew are top notch. They had me in and out in no time. They are very friendly and their customer service is awesome. Would definitely recommend this location!

To the people at mavis tires and Brakes they did an awesome job on my vehicle today my vehicle runs great with the tires I bought from them the service was great friendly they treated me great especially the manager Robert heard he was friendly nice and I will be bringing my vehicle back to them when I need service done on my vehicle thanks yall

The staff & Mgr. Robert showed great patience by explaining how to prioritize servicing & offering credit payment option (though I couldnt take advantage at the time) They were FAB!!!

Always very professional, good advice on tires, honest, and the work quality is excellent. I wouldnt think of going anywhere else.

My experience was awesome as usual! Ms Anderson was a joy and had wonderful customer service! I didnt have to wait long on a Sunday, which was a plus!

The facility is nice and clean. The customer service was not great. There was a line both times I came in (once in the afternoon, one on the morning). It took a very long time to process our request. It was not clear how long it would take, when it would be done, etc. I called and was told that it was done, but when we arrived we were told it was not done.The front desk employee tried to upsell me on something I didnt need (alignment and brakes) but did not mention that balance was not included in my tire rotation (which I did actually need). Then, the employee asked me to fill out a survey in person, while they watched, and asked for 5 Stars. As someone who is on the corporate side of customer service at a large company, I know that this is not best practice, and should be discouraged in employee training, etc. You should earn good reviews, not pressure customers into reviews after not even giving good service.

Jaesun had the BEST customer service ever. I definitely recommend Mavis in Stockbridge for your car needs🙂

Jason was very friendly and made sure I had my umbrella from the car as it was pouring rain. Very thoughtful!

I arrived close to closing time needing a tire repair. I was greeted with kindness and helping a hand. My tire was repaired quickly and they even balanced and checked my battery. I will definitely be back for more service. Glad I found this shop

HORRIBLE SLOW SERVICE!!!!! I came here many times when it was Kaufman. I took my daughters car here on 2/24 to get four tires and that was the worse decision. I called the store at 1:08PM and asked if they had her tires in stock. The person said yes. I asked how long would it take to complete I was told 2-3 hours. I told the person on the line that was perfect because my daughter had to leave for work at about 5:30I got to the Eagles landing location at about 1:15. I was AGAIN told it would be completed in 2-3 hours. I asked again before they took the car back and was again assured it would take 2-3 hours. I received a call at 3:14 at which time I was back in the lobby. The female manager was calling to tell me that my daughter needed brakes and windshield wipers, I asked how much time would this add she said about 40 minutes, I replied “so it should be done by 4” she responded “a little after 4” so I agreed to the extra work.At about 4:40 I asked is it almost done the same female manager told me almost. I asked again at about 5:15 she told me he was finishing and had to test drive it. She then came over and offered a half of an apology telling me that my next oil change would be free. Why she thought I would be appeased by that is beyond me.Fast forward to after 6 pm I AGAIN asked for an update, the same female manager said 10 minutes he is finishing up.At this point I am furious, my daughter has already missed her time to leave for work so I step outside. I see an employee on a smoke break and another doing God knows what but he wasn’t working. I walked to the bays only to see my daughters car up on the lift with no one working on it.About 10 minutes after a male employee comes out and tells me that my daughter’s car is next for wheel alignment, I replied that the female manager told me it was 10 more minutes 15 minutes ago. At this point it’s after 7pm and I request that the alignment be taken off the order so I could leave.I walk back into the lobby to see the female manager on the phone laughing and talking like she is at home meanwhile, I have missed work, my daughter has missed work and their customer service is less than.I will never come here again to say the customer service is poor would be an understatement. They have no integrity and no respect for the time of others.

I would like to thank Ms. Anderson for her kindness on my rainy day. She was very helpful to inquire me of the additional repairs that I have been dealing with. I was introduced to the Flex account to help me pay. I also received a military discount as well as excellent customer service. I will be referring others to make a visit if in need of Mavis services because I appreciate her help and overall her honesty.

This place is A+. I had a really good experience during my visit. Ms. Anderson treated me so well and her customer service was excellent. I will definitely come back again in the future.

Ms.Anderson has been beyond AMAZING!!! From the time I came in, she have been helpful to me and my daughter. I will most definitely recommend Mavis to all friends and family. Again Glacosta has been everything plus more!! I will only return when shes working! Thanks again!

After my experience with Mavis Tire on Eagles Landing Parkway, Stockbridge, GA, I will never trust Mavis Tire to do any work on my car.1. Five hour wait and still no work on my car. I made what I thought was an appointment for an oil change and tire rotation for 11:00am May 27. When I went back over 5 hours later, at 4:30pm, I found my car had not been touched. Something about work flow. Second time this has happened. Fortunately for me, I went to a different auto care center and found out the real problem with my car.2. Probably use of old/used tires. At the auto care center I went to June 2, 2021, for oil change and tire rotation, I found out that tires Mavis had installed December 2, 2020, could not be rotated, as they were all either at the wear line, below the wear line, or as in the case of the right rear tire, basically bald. The car had been 8,732 miles since Mavis installed the tires in December, 2020. It is highly unlikely that in 8700 miles new tires would be worn out, especially since I am a senior citizen and only driver. The only conclusion I can reach is Mavis did not put new tires on my car, but put old/used tires on my car.As a result of Mavis Tires actions, I must now purchase a second set of new tires within about 6 months of purchasing tires at Mavis..I think the caution buyer beware definitely applies to Mavis Tires. I would recommend you think twice before using Mavis Tire.

Ms.Anderson did a such good job with my experience at mavis tires! She explained everything to me and showed me the pay and process just in case you can’t pay it all today!! Definitely need to give her a promotion. She’s so patient with her customers

Glacosta is Amazing She makes you Feel right at home. On top of that she gets you In and Out so that you can get right Back Home 🚗 If i can Give her 10stars Will!!! Satisfied Customer 👍🏽

Mr Robert and. Ms Anderers on was on point.They took care. Of my car before traveling back to NC .Did a full inspection on everything and with a smile.

The call center gave me the wrong information on available tires which wasted a whole day of my time. However the staff at the Stockbridge location were more than accommodating to retify the problem. Mr. Robert was superior with his customer care.

Robert was super helpful and fast! Thanks so much!!

Store manager Robert Heard does not have any customer service skills. He is very rude & disrespectful! Instead of trying to help us as a customer he caught an attitude got smart & did not want to help at all. We had to refuse to pay or they had to pull the tires off before he would do anything!

I got there by myself with my two kids with the flat tire they turn me away said they were about to close and they were locking up it was 15 till 6:00 and I had to find another tire place to go to with a flat tire on my car. They put air in it but it was a fast leak I had a nail in my tire. So I was supposed to drive around with that to find a place that was still open with a flat tire with my two kids in the backseat.

Ms.Anderson has given me more than customer service. She is amazing beyond her job performance. She wenyt out her way to take care of me and shes the only REASON I will return. Thank you so much Ms. ANDERSON!! She called and told me my tires was here and had me in and out quick.

Great staff and experience. Clean and quality service

Great job on my Kia.

Initially had a price discrepancy with the cost of services from what I was quoted on the initial appointment schedule. Appointment setter didnt put the quote on the appointment. Thankfully the agent made adjustments as it should have been. Kudos to you for making it a positive experience. Was out within an hour.

Very courteous, knowledgeable and helpful. Ms. Anderson went out of her way to assist me and make sue i was well taken care of. Id return without hesitation for any other tire or brake needs!

I called ahead of time to see if they would check my tire pressure I walked in to ask where I need to go the lady kicked me out in prevented me from getting my air pressure checked it she didnt care if I called ahead and was told to co e in. do not go to the store because their employees are rude as can be. You better off going to walmart.

I’ve been coming to this location for a while due to the excellent service. I was able to come in first thing in the morning without an appointment and get my car back in less that 3 hours. The clerk Amberson did an excellent job of getting me what I need and providing good service.

I made an online appt for 11am and left at 2:30pm. The the lady at the front desk with the rotted broken and missing front teeth, failed to inform me about the wait time or the option to drop my car off and pick up later. When I confronted her because I am now flustered, she became defensive when I told she could have inform of my options, so I wouldn’t being waiting around for 4 hours just the replace one tire which only took 15min to replace. The black lady became unprofessional and ask me if I wanted my keys back after I sat patiently waiting for 3 hrs. A little more communication goes a long way. The lady became very petty, my car was done and she was hanging out in work area chatting with coworkers, while I waited to checkout. New customers please shop some where else for tires, if you want complete professional customer service.

I will never take my car to this company again. I took my car here several times before Mavis bought them out and had no issues. I took my car to get a set of tires. Scheduled an appointment online. Called 2 days ahead to see if my tires were in stock. The manager confirmed that they were. Got there for my appointment, they only had 2 of the tires so I had to decide on different ones after I had already researched the brand.I dropped my car off. Came back to pick it up and the passenger side of the bumper was damaged. The bumper was slightly pulled off the car. I spoke to the manager. He took pics and said they would pull the cameras. Three days later, I still had not heard anything back. I called and the Mgr stated that they had just pulled the camera footage and were about to review. Why would it take 3 days just to pull the footage? The Mgr called back to tell me they didn’t see anything in the footage. I asked him to pull the video from the front camera since I parked my car right in front of the door when I dropped it off. This way they could see clearly that my bumper was not damaged when I dropped the car off. The response was “oh we didn’t pull that video!” I also said that I had the footage from my home cameras that show my car was not damaged when I left the house to bring it to them. He asked me to come up the next morning.I went the next day and the manager wanted to let his crew “fix it”. He said his crew was talented and could do something to fix it. Like place a washer where they broke the clip off the bumper. No sir.. this is NOT a body shop. I let him know I didn’t feel comfortable letting them fix something that they have no knowledge or expertise about especially since someone from the crew damaged it anyway. The manager then made it seem as though he was doing me a favor to attempt to fix. How is it a favor when your company damaged my car?!? I mentioned again about him pulling their front camera footage and again he stated that they didn’t. I asked him to pull it. No response. The manager then stated that he would have to let corporate handle it but corporate would be more stringent. I’m lost as to why corporate wasn’t handling it in the first place. I was told that corporate would call me within an hour... no phone call. I called corporate myself and filed a complaint. I was told the Regional Manager would call me back by the end of the day. No call received. This is terrible customer service. It’s ridiculous. By the way, called Corporate again today. Still no resolution and no return call.

Good service especially from Cody ivie

Stephen, at store 650, is AWESOME‼️‼️‼️ People come here because if his GREAT customer service and he makes sure he fixes whatever is wrong with your vehicle! His attitude is beyond positive. With so much going on in this world, we definitely need people like Stephen around. I use to go to Goodyear and decided to stop by since I live near and I must say, Stephen has earned a customer! Thanks again Stephen for your positive vibe and great customer service!

Ms. Anderson did awesome job, I was very pleased with the costumer service that was render

Glacosta and staff are awesome!!! Very attentive and professional. They make you feel comfortable and put your car worries at ease. Quite pricey, but job well done with warranty.

Ms. Anderson was extremely professional, took time to answer all questions and made the entire experience seamless!!!! Ty so much! We will be back :)

There should be a warning attached to this Tire Service Center on line::BEWARE YOURE TALKING TO A CALL IN CENTER THAT HAS NO IDEA WHAT IS ALREADY BOOKED HERE ON SITE.I dropped my vehicle off for a front end Alignment, was told it would be 2.5 hours, was told this after the person who walked thru the doors just before me was told 2 hours for the same service. So that was okay 30min alignment time.Keep in mind I had called from 3 miles up the road and was told there was nothing in line at the time by the CALL IN CENTER GUY.It was 10:00am when I left the car, at 2:00pm I just stopped by to get the car, not only was it in the same spot I parked, so was the guys who walked in before me. I was then told I was next in line, I called at 3:30pm and was put on eternal HOLD while she checked on my cars status, I was driving to the store because surely it was done, so I just hung up.THE CAR WAS IN THE SAME SPOT STILL !!! The guys who walked in before me car was gone, I think he took his keys and left also.I went in and waited for her to come from the shop computer to find out what I wanted, I politely said Id like to have my keys. She apologized for any inconvenience they caused, I asked if Mavis was going to pay the service center where I was going to have to take the car for actual servicing, she said NO.Then there was no sorrow for the inconvenience was there.NEEDLESS TO SAY BEWARE OF THIS LOCATION!!!!!

Let me tell y’all about the woman who works the front Ms. Anderson. She was an amazing person to deal with. I had absolutely no problem with her at all. And she was great with communicating with me the entire time she kept me updated. Great personality and customer service skills. We will definitely be returning

Ms. Anderson, was phenomenal! Communicative, professional, and incredibly sweet. Made sure I knew the severity of changing breaks and rotor, which I did on here recommendation! Love coming to Mavis Tire here in Stockbridge. Please ask for her when you come in!

THE WORST CUSTOMER SERVICE THAT IVE HAD IN YEARS AT A TIRE SHOP. DROPPED OFF MY CAR FOR 2 TIRES AT 1PM AND PICKED IT UP AT 7:15 PM. WHEN I CALLED THE SHOP THEY TOLD ME THEY HAD A PROBLEM WITH A TIRE MACHINE. ISNT THAT A TIRE SHOP?? IM JUST SAYING. I WILL NOT GO BACK..😶😶 WHY WOULD YOU PUT A CHEVY CAP ON A BENZ PLUS LOOK AT THE RIMS..SCUFFED UP!!!! NO AGAIN.

The manager is very nice, friendly, and knowledgeable. However the service is Sloooooooww This place has gone down hill since Kauffman days. Not quite like it use to be.

8/23- I went in and Jason at the front desk took care of my car and kept me updated on the progress of my car ! He was very helpful! Until next time!Ms. Anderson was very helpful and accommodating once upon entering the vicinity. I came in on slow morning so my service didn’t take long! Thanks so much !

Didn’t honor my appointment. Hope you have better luck.

Purchased rotors 18 months ago, they went bad and was told I have to pay because they are not under warranty, the strange thing is they make the rotors (average rotors last 70k miles I had about 20k miles) wont purchase brakes there again as now they squeeze. Terrible products!!!

When my run-flat unexpectedly malfunctioned on a Sunday afternoon, I drove past three tire shops just to get to Mavis at Eagle’s Landing. Having worked with Mavis in the past, I knew that I would be able to trust them to resolve my issue quickly and professionally. Ms. Anderson was both knowledgeable and personable; she put in the order for my replacement tire and scheduled my return visit. Thanks to her efficiency, my repair was actually completed ahead of schedule. And, despite the fact that the shop was noticeably busy, I still received 5-star service. What a great team! They’ve certainly earned my loyalty!

Don’t go here. I had an appointment and when I arrived they said I had a 3 hour wait. Horrible time management. Receptionist was great though.

Great customer service by Ms. Anderson and her team. I was able to get in and out very quickly. They followed-up on my appointment, and when I arrived they were actually ready to service my vehicle. You know that is very rare, and highlight the excellence that you will receive at Mavis on Eagle’s Landing. Fair pricing, and will definitely be back.

Ms. Anderson is always provides great customer service. I’ve been to this location several times over the last year and she always a positive attitude.

Dropped off my vehicle at the scheduled appointment time and Mavis had it ready by 11:30am. They called and let me know that the air filter and cabin filter needed to be replaced. Prices were great. Stephen is always there when I drop off my vehicle. Super friendly!! Love the team at this location.

Ms Anderson was great. Very polite and friendly. They are always fast and value my time.

Ms. Anderson was delightful and great at quoting me what I needed.

Even though they where short they were quick and friendly. Thanks Bobby sherrad for you wonderful service

Absolute worst customer service ever!After callin 9 times and being put on hold 9 times and then hung up on I was finally able to get an appointment for my daughter to have two tires and an oil change with a 4pm time slot. She arrived at 3:50 and was turned away. This is after getting permission to leave work early. She was told they were not taking anymore appointments that day...EVEN THOUGH WE HAD A RESERVATION! The lady behind the desk was EXTREMELY rude and when I called up there was told me that basically it was just tough sh*t and I was once again hung up on. I called the Walmart down the road and was treated like a customer is supposed to be treated and was served immediately!! STAY AWAY FROM THE MAVIS ON EAGLES LANDING.

Service was great. Ms. Anderson was absolutely lovely and they did a good job on my car! Will definitely be coming back.

Thanks for doing a great job on my brakes and have reasonable prices. I wish I had brought my car here yesterday morning instead of Pep Boys, they lied about my calibers and tried to rip me off. I will return for my automotive needs and will send my family and friends.

Glacosta Anderson had amazing customer service. Even with the mask I could tell she smiled and enjoyed her job... Thank you miss Anderson for making me feel welcomed.

Ms. Anderson was a big help. I really recommend this place for all you vehicle needs.

I appreciate that ms.Anderson..and mr .Rob..gave excellent customer service ..i will recommend..all my people

Robert check the air pressure in my tires for me and made sure they were in order

Ms.Anderson gave me excellent conversation while verifying that I always was updated on status on my vehicle. Definitely will recommend service here to fellow friends and family within community while also making sure that my vehicle always return here for it’s service needs. The wait time here was brief, I got in and managed to get out in a timely manner of my service. The facility also met COVID standards, well maintained and everyone masked.

Service was extremely helpful and excellent. Ms. Anderson at the front desk was very nice and attentive, she answered all the questions I had. I definitely will be back and will recommend them to all my friends and family. Bring your car down to get serviced.

Mr. Robert is always willing to go above and beyond to help out!

The staff is extremely courteous and they do the job right the first time. Should the rare occasion come where there is a problem they will correct it and make it right. Steve who runs the front end is an absolute Wonder. He works extremely hard and is one of the most prettiest people in there. I bring all my tire, alignment, and other auto repairs to them. They have not let me down.Loyal customer, Denise

Glacosta had excellent customer service on today. She was knowledgeable, friendly, and reliable with the service that was conducted. I recommend this location’s business anytime.

Glacosta offered me wonderful customer service and was very friendly and explained to me exactly what my car needed! You should give the place a try!!! I recommend it😊

Ms.Anderson was very helpful and called me when she had concerns with my car, Very good customer service.

Ms. Anderson was amazing and made sure i had the best experience possible :)

Ms. Anderson was very helpful and patient with the customers. Cody did a great job on my cars tire and i got seen very quickly. Would definitely reccomend.

Ms.Anderson had great timely customer service and helped me get in and out of the store while helping to make an informed decision on the up keep of my car

Glacosta was the first person I saw when I entered Mavis and not only does she have an amazing personality, her customer service was excellent. She will definitely be the reason I will make Mavis Tire the place for all my services for my car and truck. Thank you for always giving me the best service.

Ms Anderson provided great customer service throughout my entire experience s/o to a real one!

Ms. Anderson was amazing and very helpful... and notified me as soon as my truck was ready.... Thanks Ms. Anderson

My car was making scary moves and noises for the past month. I was not told by a place that serviced my car how bad my breaks were. They just stated they need to be changed soon and wanted to charge double the price as Mavis.. My brake lights were not even coming on. I no longer felt safe and looked up tire place near me. Mavis in Stockbridge came up. Gla Costa and her staff were polite, professional and thorough. My breaks were metal on metal. It drives so much better. If I think something is going on with my car again, I will definitely go back to this location. Thank you all!

Great service staff was A1. I recommend them.

Glacosta have great customer service. Sweet and very friendly with a smiling face

Great service even when the place is busy, very happy with the customer service. Especially Ms. Anderson, she was on top of things and communicated with me through the entire process