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Metro by T-Mobile
5516 N Henry Blvd, Stockbridge, GA 30281, United States
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Metro by T-Mobile
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Iz
Review №1

I came in and the white girl standing front ignored me completely and didn’t speak at all. So I went on over to the sweet and inviting young pregnant girl by the name of Tatiana who was very helpful with a positive attitude if it weren’t for her I would have taken my business elsewhere! This isn’t the first time I’ve visited this location and that same white girl ignored me completely. Other then that Tatiana was very delightful and the only reason I’ll return to this location.

Ke
Review №2

Jas is great help! Patient and understanding! She just bundled me into everything I needed. Thank you maam

Cl
Review №3

I’d like to give an applause to Anthony B. At the Stockbridge store on N. Henry Blvd. outstanding customer service I’ve been through to MetroPCS stores and nobody can find out the issue that was going on with my phone but Anthony was able to find out the exact cost and fix the problem this man deserves to be an assistant manager role for his dedication and precise execute in customer service and problem solving Five stars to this gentleman nothing less and thank you

Cr
Review №4

Awesome sauce Jasmine was able to save me money on a family plan. Very knowledgeable and patient with a friendly personality.

Ke
Review №5

Anthony has the best customer service. Anyone needs a phone. He will make it happen for you!

ca
Review №6

I had to purchase a new phone and Anthony was very helpful in helping me choose a new phone. Great customer service!

Ro
Review №7

My provider was very friendly and helpful. And very beautiful. Come see Jasmine.

Sh
Review №8

I had a very nice experience with Jasmine she was very helpful and patience when assisting me in purchasing a new phone. I give her five stars,

Vi
Review №9

Anthony customer service was excellent his patients kindness and expertise on everything that he showed me and explain to me in the store I would really consider coming back

Gl
Review №10

Tatyana was very helpful with me and my grandson. thank you so much!

Ja
Review №11

Jasmin brown was amazing and help me get everything I needed and was very respectful and nice

Ja
Review №12

Anthony helped me and he is amazing. He helped me upgrade and im verry happy that he helped me choose the right phone.

Dr
Review №13

Need more employees like Jasmine, she is very helpful, and kind.

Ge
Review №14

Tatyana was a great help. Thank you !

As
Review №15

Jasmine was very helpful with helping us get a phone today 07/15/2021

Sy
Review №16

Jasmine has been very patient with me, despite not knowing the password in order to transfer data from one phone to the other. Long story short SHE DID IT !

Ri
Review №17

Anthony did a excellent and fine job

JC
Review №18

Current Under New Management!!! Shes amazing come check Jasmine out!

Tr
Review №19

Perfect Service at this location with Jasmine and Anthony

Za
Review №20

They had no phones in stock and when i asked when is the stylo6 is going to be in stock she said there not i even said maybe like in a week or so and she said nope never. Idk seems pretty inaccurate

Ba
Review №21

Carmen Hoard was awesome! This is my second experience with her and she has shown exceptional customer service every time. She is very polite, patient, professional and helpful. She definitely seemed to know her job and tried to help me find the best phone and accessories for my convenience. She deserves a promotion. Thanks MetroPCS.

Su
Review №22

Ms Joan is an amazing customer service rep. MetroPCS has to very valuable gems working for there company. I am really impressed with the level of expertise and exceptional customer service she and Ms Mia had shown not only to myself but others who entered there store. You ladies rock keep up the exceptional work. We need more reps like you. Thank you for an amazing experience. I will definitely refer others to your location.

Da
Review №23

Wow where do I start! Joan has Great customer service! Very funny and knowledgeable! Great personality! Every time I come in she is always nice! Very beautiful too! I surely thought she was the manager!

An
Review №24

Thank you so much Jontay. You was very knowledgeable and very helpful thank you so much for helping us. They need more workers like you.

On
Review №25

Great customer service, knowledgeable and patient. Shouts out to Devantae Griffin for helping us out!

Je
Review №26

Carmen has always been more than helpful Everytime I enter metro PCs she has saved me money each time I visit I could be more happy with the excillent customer service

Le
Review №27

Ms. Carmen got me in and out the service was great. I had not upgraded in while. But, Im very satisfied with my new cool pad cellphone.

wy
Review №28

Devante, the sales rep who assisted me was very courteous and knowledgeable of the products. He even found ways to save me money monthly. Job well done!

Tr
Review №29

Carmen is the greatest, she helped me out today and got me into a new phone, best deal

Br
Review №30

Carmen was the best sales associate she helped us find the best deal for us and provided great customer service. Saved us money

Am
Review №31

Carmen was wonderful taking care our needs for my sons first cell phone!!!

To
Review №32

I was in there on 9/15/2017. Amazing service by the ladies and gentlemen there. Charlette the store manager was very friendly, professional, and awesome. She helped me get a phone for me and my wife. She made sure everything worked before leaving and got me an awesome deal on accessories for my phone. 10/10 would recommend.

Do
Review №33

It was great service from metro store. From Carmen. If you looking a Great phones come to this metro.

To
Review №34

Anthony is the man to go to!!

Br
Review №35

Carmen was very helpful in my purchase today. I needed two phones. She was very friendly and made sure my purchase was the best fit for my plan.

Br
Review №36

This young lady named Joans customer service was emaculate!! She was very enthused about helping me select a phone as well as select a plan. This experience was very comforting and reassuring!I wish I could give 10 STARS!!!

Ka
Review №37

Devante is a superstar! He handled our emergency phone upgrade quickly and efficiently. Additionally he made adjustments to accommodate our needs. Professional, knowledgable, speedy, efficient, and friendly! We love this store! Come here 1st

Ja
Review №38

Devante was very patient with helping me with my issues. Then he sent up my Amazon Prime for free. I recommend this store any day!

Ta
Review №39

Upgraded my phone today, and we had the opportunity to converse with one of the best sales associates, Doug, he was very informative, and made sure we were fully aware of everything we were getting!

Da
Review №40

Had a pretty good experience with help from Carmen, both times Ive been here set up takes a little longer than expected but they want you to make sure everything is good for you

St
Review №41

Carmen gave us great service today! She was awesome and she needs a raise 😁!

Li
Review №42

Love Metro PCS, but this is not the spot to go. Theyre not on their game. They didnt have the latest phones. Nor could offer me the $30 plan. So I went over to the Metro PCS headquarters on Tara Blvd.

Je
Review №43

Joan was Amazing! Love her personality and awesome customer service! Ask for her when you go in! She is the best!

To
Review №44

Would definitely recommend this location, and I am very satisfied with the customer service we received from Carmen.

Jo
Review №45

Jasmine and Joan hands down is the best employee there, always very helpful. I have dealt with them on multiple visits. Go see those ladies!

Ka
Review №46

Joan was Amazing! Went to another store and had a horrible experience! Came into this location and she made me feel right at home!!

Be
Review №47

Devante at Metro did a great job. He help me while not even working that day.I love this store!

M
Review №48

Devante did an excellent job with helping us get a new phone. He is personable and provided excellent customer service. I would highly recommend this Metropcs store. The best service I have received at Metro.

Ki
Review №49

Joan was great! She set everything up on my phone, put my screen and case on for me and she did it all with a smile and awesome customer service! Ask for her if you visit this store!

Ik
Review №50

Joan and jonathan were so helpful they teamed up together to help me get out faster. Transfered everything i needed to my new phone. Metro is lucky to have these two. Thanks again! Ill definitely be back.

To
Review №51

My experience was WONDERFUL!! The sales associate Devante was AMAZING he helped me from start to finish, even after the store was closed!!!

Re
Review №52

Carmen was great sharing information about the different phone specs, courteuos, and friendly, also answered all questions I had.

Ja
Review №53

The lady that works here (one of them) is extremely rude and hateful and very unhelpful. Had no customer service skills and was of no help. Would not answer as anything I had to tell her. Acted like she hated her job and the customers that came in there. Horrible experience.

Br
Review №54

Experience service!!

We
Review №55

Had an awesome experience at the stockbridge location with carmen today switching over my old phone to a new one. Would definitely recommend them!!

Cy
Review №56

Excellent customer service...

Te
Review №57

Loved The customer service I received from Joan and Mia! Very helpful and patient! Will recommend to others!!!

Va
Review №58

Carmen was amazing in helping me get two lines added to my account.

Ro
Review №59

Service was excellent. They had me up and running with a new phone in a matter of minutes. Will definitely be sticking eith Metro

CA
Review №60

Chyna, Carmen, And Devonte are amazing people! They are extremely helpful and excited to help the customers. I highly recommend this location to anyone whos lookin for Great Customer Service!!!! 😊

En
Review №61

Devante was very good! Took his time & gave good deals for my family.

Pe
Review №62

Doug and Devante were great..... Made me feel at home.Thank you guys

Ty
Review №63

Devante was very friendly and helpful he was very thorough helped us with everything we needed. He exceeded my expectations I would reccomend him to anyone

jo
Review №64

Devante was very helpful at this location I appreciate him so much. My metro experience was one to remember and i shall return

an
Review №65

Devante Griffin is an awesome store manager. He is very professional and helpful.

co
Review №66

Doug and Devante were great, they took their time to take care of me!

co
Review №67

Was in store had a great experience no problems the associate devante was a great help thanks

An
Review №68

Entered the store. A male said we are closed. He didnt greet me with a hello, how are you? May I help you? He said we are closed, after I walked through an opened door. There was a female assisting a customer, but Darryl was just standing there.When I made it to the counter, I asked for an associate by name. He said what do you want we her, you may not have heard me, we are closed. I said I want to have a conversation with her. I could hear her voice in the back, but refrained from calling her name out loud. She came fromThe back at this time and I had the conversation that I intended with Cheyenne.She as always, was polite and helpful.Darryl should have locked the door since he was busy doing nothing. He should have been sanitazing the phones or cleaning fingerprints off of the door. He could have locked the door since they were closed.I think Darryl has forgotten that Georgia is a right to work state.

Qu
Review №69

Joan was amazing!!! Great customer service! Very professional and super funny! Please ask for her if you visit this location!!!

Mi
Review №70

Devante was great!Got me switched overFree phonenew caseSet up my Amazon PrimeMost importantly didnt rush even when the store was closed👍

s
Review №71

Great service and carmen was very knowledgeable customer representative.

ja
Review №72

Mia great customer service!! Need more like her 😊

Ja
Review №73

Good customer service. Very cool!

Eu
Review №74

Go get your free phone!Devante is The Best mí friend!

Ro
Review №75

Jasmine was Very helpful in getting our account resolved.

Es
Review №76

Devante ROCKS!!! He was very efficient, friendly and knowledgeable!! GREAT CUSTOMER SERVICE!!

Mu
Review №77

They associates in stockbridge metropcs awesome.i am a trucker had trouble setting up my smart TV they to the time to walk me thru the process.MIA.WAS FANTASTIC. 2 PHONE LOL JOAN KEPT ME LAUGHING.THE MANAGER WELL I WANT HIM TO KNO HE HAS A GREAT TEAM. THX DEVANTE

La
Review №78

Joan gave me the best service i every had

Ch
Review №79

Mia was very helpful and knowledgeable of their job.

De
Review №80

Loved Carmen She displayed awesome customer service

je
Review №81

Carmen was amazing and very helpful.

De
Review №82

Jasmine helped me really well with assisting me on what to do

Jo
Review №83

Excellent customer service! They are actually friendly and care about your best intrest.

Je
Review №84

Mia gave me great service.

An
Review №85

Metro has been always the greatest phone store

La
Review №86

Carmen gave excellent service today

Me
Review №87

Douglas have great customer service

Cr
Review №88

I love the ladies that work here theyre so helpful

Ja
Review №89

Everyone go visit Devante at the metropcs on north Henry blvd

Br
Review №90

Carmen was very professional during my visit and it was a very good experience!!!

Mi
Review №91

Jasmine has Great customer service!!!!!! Very quick got us in and out!!!Very friendly

Ja
Review №92

I miss y’all Stockbridge Rocks!!! 😜 in the area go check them out.

Wa
Review №93

Employees were very helpful and friendly.

ki
Review №94

Mia was an amazing and great help.

Am
Review №95

Staff is awesome. Knowledgeable and helpful

Da
Review №96

Fantastic service from Carmen .

Ja
Review №97

The rep was good that helped us

Ja
Review №98

Number 1 customer service rep. Devante is the best, any problem with your phone see him.

A
Review №99

For the phone they sell and the ok service it gets a 3 star.

Co
Review №100

Got good help from Mia

Information
7 Photos
100 Comments
4.6 Rating
  • Address:5516 N Henry Blvd, Stockbridge, GA 30281, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 678-284-0618
Categories
  • Electronic parts supplier
  • Cell phone store
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations
  • Metro by T-Mobile3556 Highway 138 SE, Ste 22, Stockbridge, GA 30281, United States
  • T-Mobile3654 Hwy 138 SE, Stockbridge, GA 30281, United States
  • T-Mobile5574 N Henry Blvd, Stockbridge, GA 30281, United States
  • Metro by T-Mobile1465 Hudson Bridge Rd Ste 115, Stockbridge, GA 30281, United States