Roberto, Frank and Deb were an absolute pleasure to deal with. They were very friendly and even worked with our schedule to help us get our truck! (they even stayed late for us to come and pick it up) Wonderful straight-forward experience with great customer service and I would definitely recommend them.
This place made me feel like home. The staff (front office, business office, mechanics/part’s staff are extremely professional, friendly and caring. They took care of my car problem in less time I had anticipated. Thank you!!I enjoyed a free cup coffee and popcorn while waiting for my car.
Scheduled routine oil change. Went well. Had vehicle delivered which is one of their nice services. After driving the next day we noticed a burnt smell coming from vent. Opened hood and found the oil cap was missing. Called the service center and left a message. No call back. Called back the next day and spoke with Rob. He said they would handle it. Didnt seem to care and we were bothering him with our problem. No follow up. Ordered part ourselves.
Had my car serviced today, 8-12-21 at Holzhauer Ford. Everything was great as always with good communication between me and my service advisor Kalvin Petersen. Very good guy to talk to, and the service was first rate as always. I would recommend Holzhauer Ford to anyone. Always treated well and taken care of here !
It was pretty quick service. I didnt pay too much. Granted I only got but they also gave me a quick checkup free. They were also very nice
I called in about having my truck serviced for an upcoming trip. On short notice they were prompt and very friendly. They picked up my truck from my work site. Serviced it, found brakes to be of a concern. Called me with details and costs associated with them. Agreed to take care of it the following day. Returned my truck to worksite so I could go home. Following day, again picked up truck took care of brakes and returned it to me in a very timely manner. Great service and the costs were very reasonable. Highly recommended.
Clean, polite….always a good experience! Bill in Service was awesome! Great communication 😀
Courteous and fast service. Great price too!
A great car dealer! I had special ordered an F350 from here due to a former Army colleague working there. He departed the week I placed the order; so the manager covered the build and delivery process.During a non-standard time due to part shortages due to COVID, extended manufacturing times, and extremely heavy demand, the manager stuck to the agreed upon price that he wrote on a sticky note. The finance manager went out of her way to find a great finance rate. And, even though I am from out of state, she called our county DMV to get their required particulars so that I could get the taxes and such included in the loan. And, most importantly, the papers signing process was only about 15 minutes! The rest of the 1.5 hrs there was spent attending the orientation. Oh....and, they also got a driver to pick me up from an airport that was 3 hours away.
Always good service and keep track of what my car needs. Love that they pick up from my work place.
I’ve worked with Shane as both an employee and he sold me my truck. He’s a fantastic sales rep who is truly customer focused. Always wanting to make sure the experience is smooth and transparent from start to finish. The Holzhauer group is an excellent fit for his skills and you can trust they’ll treat you like family.
I have a very good experience in this dealer. Compare with the another dealer in the town i live.Personal give me a very good experience, and the job they make is 100% good quality.I recommend this dealer for all your business.
Holzhauer Ford Lincoln in Storm Lake - This is the place to go! Whether you’re looking to buy a vehicle or service a vehicle they will take care of you!!! The staff are knowledgeable, friendly, helpful, and competent!! No question goes unanswered, they’re there because they love doing what they do and it shows! If you’re wondering where you should buy your next vehicle look no further! Head to Storm Lake and Holzhauer! No regrets here!!
Everyone in the service department are very friendly! They do an excellent job servicing my car and always inform of everything going on with the car. Will continue to take my car to them for all work needed.
Yvette is the nicest person ever. She is very patient and not pushy at all. She showed me a car and I fell in love with it after she showed me all of the cool features! She is so knowledgeable and so professional. ☺️ Best customer service I’ve ever received!
Service was average. After vehicle was repaired they informed me that they put in an $80 air filter (unrelated to Service preformed). Thats robbery! They are $20 @ any parts store. Lesson learned...... Ill go elsewhere.
Would not honor lifetime oil change for $20 for new purchase of vehicle. Did not publish new price, not did they tell me when I made an appointment. Appointment for oil change was 11 am, to be done no later than 4 pm. After multiple phone calls, after 5 pm was finally accomplished.
I told the dealership person, Shane Schreck exactly what I wanted and exactly what I could afford for a monthly payment. I wanted a white small SUV something 2010 & above, Low mileage. He found me an awesome 2015 jeep patriot White, with only 37,000 miles and my payment was within pennies. Now that’s A dealership listening to a customers wants and making it happen!
They do a good job
I love my Buick Encore from Holzhauer Motors. It’s powering through deep snow and what a smooth ride on the highway. Holzhauers worked patiently with me to help me replace the beloved HHR that I no longer miss.
Yvette makes car shopping fun! She is so easy going and super friendly. Yvette will find you exactly it is youre looking for and she respects your budget.
Great friendly, affordable service!!
Deb and everyone at Holzhauer’s were fantastic.They found us the exact vehicle we were looking for, went and picked it up, and had it ready to go in just a few days. Great people to work with all around.
I just purchased a 2020 Ford Escape Titanium Hybrid at Holzhauers in Storm Lake Iowa. I absolutely love everything about my new SUV........the AWD, the classy look in the interior and especially the color! It has all the bells and whistles I wanted and Deb Selk made my experience easy and I felt like I got a very good deal. Added bonus....my son ended up purchasing my Fusion hybrid and Deb made sure he got a good deal too! I would recommend them highly!
I was able to get my vehicle in quickly with fast turn around. Thanks!
Fantastic service! I had an issue come up right before a big trip and they prioritized my issue in order to help me out.
The services were very professional. I was treated with courtesy & respect. Very accommodating. Good experience.
Great shop. Only trouble I had was they returned my phone call to my husband, so I never got the message. No big deal just annoying.
Great service. Yvette is an amazing person to work with. She answers all questions and puts you in exactly what your looking for!!
We live in Watertown SD and tried to deal up here and in Aberdeen Sd, and also Woodhouse. No one went above and beyond like Frank did from Storm Lake Iowa! When we we picked up the truck everyone treated us like they had known us for years! Thanks Frank, Deb, Louis, (sp?) and Charlie!
All the team members we awesome and fast!
Quick reliable service. I needed on the spot service and they delivered
I have been buying vehicles here for several decades. Shane is great and is always Johnny on the spot when I’m texting day or night for a vehicle. He does all of the work for me. Go in, sign the papers, grab the keys and I’m off down the road.
As always for me in on time, took as long as noted, did a great job, very polite and friendly. Thank you Holzhauer
When looking for another vehicle, I knew we had to call Shane at Holzhauer. He’s always been honest and up front with me.
I may not own a Ford but they service all of my foreign cars. Always a good experience for me.
Holzhauers is a very impressive and comfortable auto and truck sales company. I was very impressed by the helpful and knowledgeable sale staff like Stephanie Mohr. I was also pleased with the diverse selection of cars and trucks on hand and the ability to acquire inventory from their other dealerships. I would recommend Holzhauer to anyone looking for a new or used vehicle.Jeff Mohr
Stephanie is a good friendly person. Always looking for your better interest and will always leave you happy when you leave.
Stephanie is fantastic! She makes you feel welcomed and like you are family! I wish we had more people in the world like her!
Yvette is a salesperson she confident and she gets the job done. Yvette is the perfect fit for Holzhauer.
Holzhauer Ford Lincoln has top notch customer care! They aren’t trying to be the biggest...just the best, and they are definitely the best!
I had my truck in the body shop recently and they provided me with a loaner until mine was done. Great customer service!! Will definitely be returning!
Service and dealership was very friendly and professional. Our family will be doing business for a long time..
Very friendly place Yvette is a very helpful team member. Thank you Yvette Guillen..
Would not honor rassmusen coupon from new purchase
Very accommodating. Helpful.
Courteous and friendly. Got the job done.
Great personal and service
Have always been taken care of. Thx Shane!
Stephanie is very friendly and helpful.
Very friendly and professional! Had anwsome experience.
Great service.
Yvette was a pleasure to work with! She helped me find the car I wanted 😊 Thanks Yvette 😊
Great customer service!!!