This was my first time buying a mattress from Boston Luxury Beds and we had the best experience. My boyfriend and I walked in and were helped by Mike! He talked with us for over an hour about the different mattresses, pillows and pillow cases the store had to offer and answered every question we had. He was patient, kind and helped us find the bed we were looking for! I would definitely recommend this store to everyone if they are looking for a mattress with great customer service!