My rep was very cordial and polite upgrading my phone. He provided me with plenty of options and helped me choose one that met my needs the best. He was very quick and mindful of my time. I couldnt ask for a better experience and wouldnt want to work with anyone else in the future.

CJ at this store provides exceptional customer service. He goes above and beyond to help you. He provided me the best customer service ever. Always ask for CJ if you are there.

Did not help, dont know anything about prepaid services.. very disappointed.

He was awesome. Helped me get exactly want I wanted. In a good price range. He also had good info on how to help out internet and hopefully we will be back tomorrow for that 😊

The salesperson is outstanding. I am so grateful for his patience and time making sure that I understand about what Verizon has the promo offers and services. I am pleased with my new Apple Watch. 😊

Blake and Lee did an outstanding job solving a phone issue on one of my Verizon accounts,also saved me money new phones. I would definitely recommend the Verizon store in Talladega. Ronald Dison

The staff was great but customer service on the phone didnt tell me that I had to pay off the entire amount before I swapped phones to another phone🤬

Ryan was very Patient understanding and took time to explain and answer any and all my questions he took time to set up my phone and time to show me how to use my new phone. Also he helped my Daughter as well. Hes an awesome Sales Rep!!!!#THANKSRYANPETTUS

I had the best experience today!!! My Verizon rep was absolutely amazing!!! I would give him a 15 out of 10 if I could. He made sure to help me in every way possible. Including transferring information to my new devices and finding me the best prices. I will for sure be back to see him when I need anything from Verizon.

I came into Verizon cause i was not happy with my last visit with what they did to my account, i was extremely upset and felt i was took advantage of.. so i came into the talladega store to address the situation, i got greeted by a gentleman who listened to what my problem was, he in-turn explained to me what happened and how he was going to fix it for me.. not only did he fix my issues he went out of his way to make sure i was happy with what was going on, he answered all questions i had, was very patient and helpful,, by far the best costumer service ive ever had bar none... he is definitely an asset to your company.. thank you

I love the employees they are all super nice 😊

Cj was great!! I’m most def going to come back for more business.

Csme into the store unsure of what device in wanted. The reps helped me choose the right one for me. I will definitely be returning to this location. They were awesome!

Always helpful friendly and fast ^~^

My visit was very good the help it received was very professional they explained every step to where i could understand i will recommend this place to anyone in search of a phone service that cares about their costomers

My rep was absolutely amazing. He helped us fix my husband’s iPhone and helped me swap over to a new IPhone 11. He didn’t try to sell us on everything. He gave us the information we needed to make an educated decision. My rep was very outgoing and helpful! Would definitely recommend to friends!

My overall experience today has been amazing. The store associates were very knowledgeable on the products and talk on a very relatable level. I had never been on a phone plan until now and was hesitant. This experience leaves me with confidence that it was the right decision. The customer service field needs more associates as reliable and energetic as the ones at Talladega Verizon. I will make sure to do business with them for a while to come.

The people at the Talladega Store were amazing. Patient, helpfuf and thorough!

I came into the Verizon store with phone issues. I could not get my passcode to get accepted . The rep that greeted me at the door immediately made sure I had perfect service on my phone and changed the sensitivity. He also added another fingerprint so I could get into my phone even faster. He programmed his number in my phone and told me that he could be reached from 10-8pm Tuesday through Friday. The customer service with this company is 10 to none. Thanks guys. Good luck Lee in training with this company you will do well!

Went into the Talladega Store and they could not have been more helpful. They saved us money on our account and we happy to help us. We will be using this store from now on.

Great service. Everyone should have Verizon service

Ryan at the Talladega Verizon store is awesome! He took care of all my issues with 2 phones. He was able to retrieve photos my mom thought were gone after losing her phone. Thanks for all your help Ryan. If you need anything thats Verizon be sure to go see him.

I love the rep that helps me every time I come into this store. He is very helpful and great at taking care of my every need. Go to this location for all of your Verizon needs. They are awesome!

I am super happy with the customer service I received at Cellular Sales tonight! My agent working with me to settle my issue was patient and friendly. I was dreading going into the store, but I was pleasantly surprised by the experience. Will definitely return to the Talladega store for future issues and upgrades!

Very helpful nice and so polite !!!changed my data plan and setup auto pay for me Explain everything he was doing and took picture so I could keep up with my user ID

Each time I went to Verizon recently service was good. All questions answered. Reps did a really good job.

My rep was great. He has a very pleasant disposition. He answered all of my questions. It was wonderful experience. He also helped me register my Disney Plus, and registered my second year warranty on my new V50!!!!

My rep who was training Adam was really helpful in getting me setup with Verizon. I have zero complaints about my experience here or the service I will receive. I definitely plan to keep my service here because of the friendly staff and the ease of service. I definitely recommend Verizon.

Will helped me move from flip phones to smart phones a few years ago. Im now 73 years old and and its hard to express how helpful he has been. Im about to upgrade and Im thankful Will is here to help me through the process. Hes always friendly and professional.

I went in this location yesterday and when I say Top and Superior Service I encountered Adam and Patrick they were helpful from the time i walked in the door. They know how to handle the customers properly train and they are my heros forever . I enjoyed them so much I will definitely be coming back

I would like to thank Allen for all the help that he gave me with Verizon in Talladega. He was helpful in so many ways that I ended up adding a tablet to my account. I would like to thank him a whole lot and whoever go into me him show him love and he will help you out.

My RIP did a outstanding job for me to day his care was very good. He took care of our needs we enjoyed him working with us .thanks sir

I visited Verizon in Talladega Al today and my rep was the kindest, most helpful person I have ever dealt with. He helped me with all my issues. Such a relief to get all my issues resolved. If anybody ever needs a Good rep, they should go see Lee, hes the best.

A waste of time!!

Greg and Ryan where two excellent sales rep while I was in the store today. They both went above and beyond on helping me with everything I asked from setting my phone up, restoring my information from my old phone and great customer service. I highly recommend them to anyone else who decides to come into this store. Thanks Greg and Ryan, I really appreciate it.

Great customer service wonderful People helped me find a better deal and everything!! Very Appreciative

Super excited about my upgraded phone and watch with Verizon in Talladega! Each time is of a great experience when doing business here, especially today with my sales representative (W). He was extremely informative without being overbearing and never missed a beat in telling me of infmation that was to my benefit. Not to mention, his upbeat personality which was very inviting. I highly recommend him, and of course, Verizon!

My representative have great customer service they are friendly and polite. Will help you through whatever I recommend my family and friends to shop at the Verizon in talladega.

Customer service is phenomenal! All the reps are always super nice and super helpful with all my questions! Highly recommend each one of their locations!

My rep was very helpful. We came in because of our bill. He fixed it for us. We also bought a Jetpack from them. I love being a Verizon customer. There are no complaints.

Even though it was a rainy day inside it sure was cheerful inside of the store today. The employees are very knowledgeable and helpful to me with the questions that I had. They were also able to transfer all of my Information to my new phone and install my accessories. I highly reccomend coming to this location!

The service was great!! So willing to help me. Very nice young man that helped . (WH) Will definitely go back.

Had a very great experience today. My rep explained everything to me and was very nice. And helpful.

If they didnt have such a turnover in help I would give them 5 stars.

Best customer service Ive had. Clean store with beautiful holiday decorations. Everyone on staffs was very friendly and the two gentleman that helped me are very polite. I will come back here and ask for them every time.Me and my house Richard have been with Verizon for almost 10 years and we would not go anywhere else.

My rep was excellent. He transferred all our info. He was great. Good selection in the store. Also found the tablet case I needed.

Had an awesome experience. Matt was extremely professional and ensured that all of my questions were answered and I got me the most bang for the buck. Highly recommend this store. Don’t drive to Oxford when there’s a great Verizon Store and staff in town.

Very clean customer service excellent

Awesome service! Cant believe how nice the verizon team was, they had an answer for every question I asked. They took the time to walk me through everything need-to-know for my galaxy tablet and plan....... THANKS GUYS!!!!😊

In my opinion the best cellular retailer in the United States of America! Mr. Blake at the Talladega store was the rep that handled my case and he is absolutely the most professional salesman I have ever encountered at cell phone retailer including corporate stores. He was very informative and helpful and went out of his way to help me and my family get out of a horrid contract with another carrier, and not only was he able to get us a buyout of our contract with another carrier, he was also able to get us the exact phones and cases we wanted and saved us a lot of money by helping us switch to Verizon! As long as I am able to operate a cell phone I will always have Verizon as my carrier and I highly recommend that anyone and everyone that reads this review and needs phones to call and deal with Mr. Blake. His quality of service is impeccable. Love the experience and how professional the company is. Have a blessed day!

My Representative was the best experience I ever had coming to Verizon the work was fast and steady got out within no time with a new phone if I can give a 10 star rating I would I would recommend anybody to come to Verizon in Talladega, AL They really had a variety of different phones and cases that I really liked. I recommend anybody do not buy your phone cases from Walmart come see the pros at Verizon.

Such a wonderful experience. The gentleman helped me get my phone activated that was wonderful and so patient and nice. He also got all of my old contacts and photos that I thoufht I lost. Great customer service!!

Ask for Colin! He was great!!! He took his time and explained all my options. As a small business owner, I have specific device and service needs. Colin made sure I was satisfied (even traveled over an hour to another store to retrieve another device for comparison). I appreciated his candor and transparency. Please commend him!!!

Well Shaun was very friendly when I walked in the door. He was quick and got my phone set up easy and was clear and helpful in his answers. A great experience was had at the Talladega Verizon Store👍👍👍Thanks again Shaun ❤️Liz Jones

Lee was amazing! He took his time to make sure my new iPhone 10 was set up correctly. Very friendly and knowledgeable. Would definitely recommend Lee!

Had an excellent experience with the Talladega store! Will Hallman took exceptional care of me and made sure I was knowledgeable about my new Note10+.I was very impressed with the professionalism and product knowledge that Will has. I highly recommend going to see him for all your cellular needs! Great Job WILL!

Colin was amazing! He made this buying experience SO easy and explained eveerthing to me that I needed to know. He answered every question I asked knowledgeably and promptly. I was referred by a friend to come see Colin and it was worth the drive. I have closer locations to me, but the drive to this location for Colin was worth it! This location was clean and organized and I was able to locate all the accessories easily. Will be back for sure! Thank you VERIZON and Colin!

I upgraded my phone last week and had the best overall experience with the Talladega location. I work a few blocks away, so I was able to get in and out on my lunch break. Lee assisted me on my first visit. They didn’t have the exact phone that I wanted in the store, so he kindly ordered it for me and had it at the store in two days. Emory personally text me when my phone was delivered to the store! 😍 Ryan helped me activate and get everything set up when I went to pick up my order. Everyone there was so kind and made the process less difficult. They have a very fun and friendly staff. And I’ll definitely be going there if I ever have any questions. Zade also was very helpful and stepped in with any questions that I had. They advised me on other products, but no one made me feel pressured to buy extra accessories. Thank you guys for all your help!! #Leos 😂

MY rep very helpful and informative enjoyed the visit and will be back if ever need anything

Colin and Will are very very helpful, they never hesitate to help with anything! I have always had a good experience at this location. They have always resolved any issue Ive ever had, including issues with tablets, and even the Bluetooth in our trucks! I would recommend this store and these guys to anyone who needs to go to Verizon!

Ryan and Colin were astonishingly helpful. Their astoundingly extensive knowledge of Verizons products and policies are highly commendable. They are both a great credit and massive asset to their store and Verizon as a whole. They both deserve promotion well ahead of their contemporariea!!!

I highly recommend this Verizon location! The staff was immensely patient while answering all my questions and accommodating my needs. They were thorough in making sure that I didnt leave until I was comfortable with my purchase and understood every aspect of my plan! I wish everyone in customer service went above and beyond like these guys do!

Great customer service. Fast and friendly. Rep was very professional and helpful

I have been a verVeri customer for about 10 years.Very good customer service.Will is awesome and taught me many new things about my service and its capabilities.Updated me on new services for my account.

The young man that had help me was very nice and awesome thank you so much

I have always had a great experience at this store! The employees are very help, especially Colin and Megan! Dont get rid of them! Any time I have an issue, the fix it quickly! I would definitely recommend this store.

Outstanding service. Very nice and i will continue to come here for anything that I need, the rep was very helpful and cared about my needs!

My Rep in the store helped me right away with a upgrade, he was awesome and very polite and sweet and mostly knowldgeable! I was able to upgrade early by tgeir LG LOYALTY CASH! He set my pgone up exactly gow I wanted it.i left the store very happy

I came into the Talladega Verizon store because I accidently deleted some information. I was greeted by an awesome representative . He not only got what I lost back but he went over my account to make sure I was in the best possible plan. I will be back!

It was amazing. The staff was extremely helpful. Phone selection and case selection were excellent.

Tony was an awesome salesperson, very knowledgeable, I would recommend this store for all my friends and family.

They were very helpful and friendly. I enjoyed the itime spent here. We will come here again. It was great, and awesome time and it was fun.

Colin was really great with helping me add a line to my account. He was very helpful and took his time assisting me. I would ask for him the next time I visit Verizon. The store was very clean. I would recommend others to visit. For sure!!!!!

My rep at Verizon was most helpful and patient and the nicest one I have dealtwith. He also helped me set up my My Verizon so it would autopay each month!Thank you!

I am very pleased with Colin and his team, I am a business client and I moved my service to Verizon because of the honest and trust worthiness I got from Colin throughout the process. I would highly recommend any others that want super phones and the Very Best Customer Service in the cell phone business to give Verizon your business, you will not be disappointed.

Very friendly and helpful staff. I even dont mind waiting when the store is really busy, because I know the staff will go above and beyond to help me with any problems.

The staff is always very helpful with my needs. Making sure that I understand my plan. I never have to wait very long to get help. Always a pleasant experience. Great store.

Very professional and courteous service... I’ll come back to our local store again. Thanks to Ryan

My rep Really assisted me very well. He was very thorough and got the job done . There was sincere care, time, patience when assisting me ! I recommend Verizon and using him as your sales guy !

Just purchased Samsung A50.. Im not only THRILLED with My New phone, Im also Very Pleased with The Incredible Service the Representative showed me.. Everything about my phone was explained in a way I could understand.. I will certainly recommend Cellular Sales Talladega to All my Family and Friends..

Matthew helped my fiancé and I with our new iPhone 8+ and we couldn’t be more pleased. Was very polite and very informative about our plan. Excellent worker for Verizon!

I had a buyout for my old phone and got a new one at a very good price, the buyout is a great thing and Will is a great sales rep!!

Colin was great and helped us out tremendously!! The store was wonderful and the service is great!! Me and my fiance are proud to be a Verizon customer. I will most definitely recommend the Verizon store in the Talladega Alabama area.

Our agent was great! Switched our service from sprint to Verizon! Hopefully now we have service!

Very pleased with the service we received today. Lee was very polite and helpful. Will return to this location in the future.

Collin is a awesome guy! He is very knowledgeable and makes buying phones easy. The Talladega location is the best location by far. Very clean very friendly. Always feel at ease when I go.

This was a great experience with switching phones. The salesman was able to retrieve all my pictures which was very important to me. This process was very easy and quick.

Will was very helpful and patient. He gave me so many options and choices to consider. I thoroughly enjoyed his attention and expertise!

My visit in the Verizon was informative and pleasant. Will worked with me until I finally understood much of the functions of the cell phone. He was pleasant and patient.

Colin was very helpful upgrading my phone. Great customer experience and answered all the questions we had. Would come back for another sale

Emory was a great help while I traded in my phone and bought a jet pack. She keep me laughing while I waited for my phone to back up to my iCloud. I would recommend this store to anyone.

We dealt with Emory and she was awesome. She was very professional very patient and made us feel like she actually cared and made sure we were happy.

I had a great experience with Ryan he really assured me well with my new phone and I feel great

My agent was very helpful and professional. His name was Shaun and he walked me through several options.

Colin was very knowledgeable about the product when my brother in law were in upgrading to the iphone x. Excellent customer service and a very personalized experience. The way phone buying should be! I highly recommend seeing Colin at Talladega for all your Verizon needs!

I think Dylan was very awesome he help us with everything and DYLAN took his time and courtesy

Colin has been so very helpful with any problem we may have. I am totally pleased all of you. You come highly recomended. I have recommended your Talladega store to my friends.

This is my go to store!!! The crew there is well dressed and very professional. I always have a great experience while doing business with Bo. He is very kind and helpful and makes you feel comfortable with your purchase. I absolutely recommend this store !!

Had a great experience with the store. employees very friendly and helpful. Collin helped us find every thing we needed

Will provided excellent service and fun conversation while we waited. Glad I made the move to Verizon!