Never refunded me my $20! This was the owner I’m pretty sure too! How can you be so comfortable stealing form the public. Exactly why you store was 2.1 in bad reviews. I’d be ashamed of myself. I hope you used my $20 for something good. Scammer

They need a new owner. Owner is a terrible owner treats customers like there nothing. The owner charges people with card even if they have cash on them doesn’t make sense. DON’T EVER GO HERE!!!! The owner give me the finger and real classy for a owner

Dont work for this place unless you wanna be treated unfairly. I worked at the romulus store for this man and he refuses to pay me for the hours i worked. He threatened me and my whole family. Would like for someone to contact me about some issues. Thanks

Very nice person was working when I went in.

Owner lies and says the lottery machine is down every single time shes working! What if all her employees were as lazy as her and said the same thing? Store is always a mess on top of it all. DO NOT GO TO THIS 7 ELEVEN! Worst in the area!!!!!

Denied me Service because she didn’t want to accept the amount of money I was Using. The cashier refused me service because she did not want to count my American Money not like it was coins but literally did not want to count dollars. She was Heavy Set, Ditrty Blonde Short Hair, Nasty Attitude. This occurred around 12:30pm 2/25. There was no other customer in the store that she couldn’t take the time to help me rather then give me horrible customer service and be prejudice against my Hard Earn American Money in wish she said she would not take it.

Be nice if the card readers on the gas pumps worked

Great customer service experience

Emily is a gem. Genius hire!!!

Cashier was very rude!!! I was told transaction didnt go through even though $ was tooken from my account. I was asked to redo transaction when I did and was approved again. Cashier realised her mistake but refused to refund $. Refused to give her name / managers name or number. She was yelling telling me to take issue to bank. She left me waiting threatened to call police and said I was harassing her!!! When I told her Ill wait for police I was finally given managers name and number but number was disconnected!!! Never go there!!!!

The store very clean at this time with covid-19 the workers are being threatened, called of name video of course taken without permission asking pkease have a mask or u need a mask. Everyone is trying their best at this store to keep my family and friends safe ❤️♥️ I appreciate all the ladys not easy. But is easy to wear mask or go somewhere where mask not needed. Now the guy says I have copd can not wear mask geez that is why youI should wear u r at high risk in out take offPeople pull yourselves together lets teach are young adults, children the right thing is to be safe for the person next to u.

I called this store to check if they had a product, and the receiver answered with yeah, and I asked if they had it, then she said no and hung up!

Come into the store alot. They have good products. Fresh coffee. Delilah is there when I go in and shes very friendly and helpful. And she gets me in and out of the store in a timely manner which I enjoy since Im always in a rush.

Stopped here on the way home from the DTW airport (a late flight in). Wanted a slurpee and a couple of dogs. Lady working evening shift was the nicest, most accommodating person Ive met at a confidence store. No dogs on the roller. She said she could have a come ready in a few minutes and guaranteed the taste. Even said she had a fresh pizza coming out. She could have let me leave disappointed but asked questions and made suggestions that left me happy and full.

Never going back now that theyve decided to start charging an additional 50 cents for using a debit card, which AFAIK, is illegal...Only went to this one because I knew they had the gingerbread latte and didnt want to drive to 4 other locations looking for it, but now I know to just go to Tim Hortons instead or something

Michelle is really nice and has a pleasant attitude. This particular store has the Pikachu limited edition straws that many others are currently out of. Will definitely go again.Oh and for the complainers about bottles, stores can sell a can with deposit and they do not legally have to provide the refund back. Blame the Michigan bottle law, not the store.

Terrible spot. Tried to get nachos with cheese from the machine that says free cheese. Lady at the counter said she had to charge for it, even though it said free. We said we didn’t want it if the free cheese was not free, so she threw it away. What a waste. Then as we were leaving we saw a rat run from their dumpster to the back of the building.

They are closed all the time

This place is just terrible. The worst customer service Ive had. The food is always cold and hard as a rock. And when you bring up an issue to the cashier, they always tell you that youre wrong! I will never be back to this dump.

I wish 0 stars was an option they never have anything ready you ask them when it will be they act like they offer such a selection terrible never going back

Poor service...the cashier today at 3:50pm was helpful to all white customers and very rude to me, ignoring me talking to him, while listening to earbuds, and coughing and sneezing and tried not to pay me for my lottery ticket....will never return to this store if I see him employeed here....came in to use atm, but his attitude discouraged me...will get service elsewhere...

I cant say enough about this store other then dont go... the owner of this particular store is a known scam artist who used to put up St-Jude donation boxes and then pocket the money that people donate. I have once bought (on accident) a sandwich which has gone bad and the clerk who I am pretty sure is the owner refused to offer me a refund or at least give me a good sandwich.I would not go back.

Nice store, good customer service

This place sale old food. The cashiers be rude to me. I have seen 2 of them pick their nose amd and sneeze in their hand. 1 cashier do not give me my correct change back sometimes. Then she acts as if I did something wrong to her. They need to be reported.

The Manager does not pay her employees she lies to them and tells them that she does not have to pay them for training when that is 100% illegal the store number does not work she refuses to cooperate with her Employees ability to travel she has owed her employee almost $500 for 3 weeks now and refuses any contact very childish and unprofessional

Great store! Very friendly staff, and always has the fresh hot coffee!

AVOID THIS 7-11! THEY WILL ILLEGALLY CHARGE YOU FOR MAKING A SMALL PURCHASE WITH A DEBIT CARD!

I spend a lot of money with you guys between lottery scratch offs snacks and beer well today I was told you only take back 2 dolllars in bottles but you guys sell me 24 and 30 packs of beer that does not make sense so after today I will take my business else where and will spred the word about you guys bad business smh

I went in for free Slurpee day got my cup full and went to the register. The cashier told me that it doesnt start till 11am. I didnt know that there was a start time, I threw my cup out and left (If Im going to pay for a Slurpee I would get another size). My complain is there were AT LEAST 20 people at the Slurpee Machine (mostly kids) I would think that the employees would let everyone know BEFORE they got their drinks (and wasted their cups and products) And before they had to have a bunch of disappointed children leaving their store.

Horrible customer Cathy is completely rude I live real close to this store and get gas there almost every time I need gas now I’ll be going across the street .. they wanna charge 50 cent under 4$ debt transaction whenever they feel like it!!!!

This morning at 5am, the Clerk Kathleen was using her bare hands to pick up and place donuts in cabinets. She claimed she had washed her hands. I told her she was still required to use gloves. I will not purchase donuts from there.

Air machice took 75 cents. Told clerk and he refused to refund me 75 cents for the air machone. Clerk said they did not own machine even though it said 711 all over it. Bad business.

Tried to use my rewards app for a free drink. The cashier said it wasnt working so I would have to pay for it. I said never mind, went to another 7 eleven and it worked just fine.

Bought a picture of ice cream. Took it home, opened it and it had gone bad. Took it back and the clerk put it back on the shelf to resell!

What is the phone number