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Waller Heating & Air Conditioning
15 Williamsburg Ave #33, Thomasville, GA 31792, United States
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Waller Heating & Air Conditioning
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Le
Review №1

My 80 year old mother called Waller this morning at 7:30. The lady said that someone would call us on the way. I called back at 11 and she told me that same thing. Couldn’t even give me a time frame so we didn’t have to sit in the HOT house. I called Davis Air at 4. They were there at 4:30 and the air was working probably by 5! Call Davis Air! Quick, friendly, professional and affordable.

kr
Review №2

I HIGHLY RECOMMEND THESE GUYS!! All the other businesses claiming to be 24 hour service, would not answer the phone. Its 106 outside with the heat index. 85 in our house. Our air went out. He showed up very soon. Had our air going strong in minutes!!!

Al
Review №3

Came out late and ran every test and even went under my house. All at 930pm! Great experience and great price!!!!

Ni
Review №4

Waller Heat and Air Conditioning Company was right on time when my mothers air conditioner stopped working! Not only did someone come right out the same day I called (Friday afternoon), they informed me immediately of the problem and provided me with options. Ricky and Andy were efficient at ordering any parts needed quickly and worked diligently to get the unit working! The office staff was very kind and helpful! I highly recommend this company!😀

Ra
Review №5

Waller heating and air did a fantastic job and were extremely professional. They arrived on time and did the job. I highly recommend them !

Je
Review №6

He did an excellent job!!! Waller Heating & Air Conditioning is a great company Thank you so much The Best!!!

Sh
Review №7

Called Waller to inspect the ac at a home we purchased. They did a thorough inspection and it was found that the unit was too small and improperly installed. The sales rep was out that night to help us choose a new unit and two days later it was installed and ready to go. All of the employees I dealt with were polite and professional and everything was done very quickly so we could move in. We will be using Waller to do our yearly check ups and all future maintenance.

Wa
Review №8

Arrived promptly to give us a quote. Only sell the best brand (Trane). Didnt try to sell us anything we didnt need. With the discount Waller gave for paying cash, their price beat the best price we had received on a lower quality unit with a Veterans discount. Replaced our old unit in a day. Qualify for an energy tax credit. What more could we ask for?

Ja
Review №9

Advertises 24/7 service but they only have a tech available but they have dont have access to any parts.... pretty useless if you ask me .

Ch
Review №10

Waller Heating & Air was very responsive. They came to the house quickly and gave 4 options to choose from that would work best for my house and my budget. After I chose the A/C unit I wanted they were able to take out my old one and install a new one, as well as a bunch of other things that needed to be fixed like the ductwork and the pad underneath the unit. The workers were in and out quickly and did an amazing job! Also the price quoted was exactly the price I paid, no hidden fees. Highly recommend.

Ca
Review №11

Morgan was awesome!! He was very knowledgeable,respectful,and helped out tremendously!

St
Review №12

AC couldn’t keep up with the Georgia heat so I had to give Waller a call to help a girl out. Morgan was my repair guy, and made sure to call before he arrived. He was very professional and held great conversation while completing the job in a timely manner. 10/10 would recommend and will continue to use Waller for any future air conditioning concerns!

Lo
Review №13

Austin Knowles, Waller Technician, came to my house on 29 Jul 20 to prepare a leak in my AC unit. He was on time, professional and provided quality service. I am very satisfied with the results of his work and would recommend him to anyone that needs AC service. I would only add that he ensure to wear a mask during this pandemic period for his and customer safety.

EA
Review №14

Very quick to get the a/c going.

Ja
Review №15

OUTSTANDING! Thats the only word to describe the service I received from Waller HVAC. My AC unit seemed to be drawing more power that it needed when initiating the start cycle and I didnt know why. I called Waller for assistance and they sent out the best technician (Morgan) I have ever crossed paths with. Within minutes Morgan troubleshot the problem to be a faulty compressor. He coordinated all logistics to acquire a new compressor and had our unit repaired and running efficiently with zero wasted time. Morgans work ethic is meticulous with no shortcuts. I highly recommend Waller HVAC to everyone who wants a true professional experience with a company who cares about the customer. Also, ask for Morgan...hes the BEST!!!

Ge
Review №16

Morgan was absolutely amazing! He explained everything to where we could actually understand the issues and made us feel very comfortable with asking questions and other recommendations! Highly recommend this company to anyone and everyone in the area!

wo
Review №17

We were pleased that Wallers service men arrived within two hours of our call. Morgan and Tyson were helpful, explained the problem and were finished within a half hour. They also told us about discount coupons on the web.Kay and David Scott

Ka
Review №18

Morgan Tyson was amazing. Very professional, explained everything, and answered all my questions. He even came out on Father’s Day. He took care of two separate problems. He responded quickly, arrived a short time after the call, and was very efficient. Will definitely ask for him again, and would highly recommend him to others in the future.

Bo
Review №19

Morgan did a great job & was very customer friendly. Will request him every time.

Ka
Review №20

Morgan was awesome!! He was very knowledgeable,respectful,and help out greatly!! Thank u soo much Morgan!! You are a life saver!! Please call call Morgan for all your Heating and AC repairs!!!

Be
Review №21

Quick professional install. Love my new HVAC system.

Je
Review №22

Morgan came to my house and was very very helpful... He showed me a lot about my thermostat that I didn’t even know at all.... and my house feels so much better than it did before... Thank you so much Morgan...

Ti
Review №23

Austin came to my house this morning. He was very professional and on time. Austin handled my air conditioning concerns efficiently and effectively. I definitely have a reliable servicemen going foeward. I am confident that my air will continue to cool my house all summer. Thanks Austin

Go
Review №24

I called Waller for a basic inspection of my air handler system. I had a lot of questions because Ive always had a heat pump in the past. Ricky was the technician, and he was very friendly and extremely helpful. He made my day when he confirmed my system was operating well and there were no problems. I hope I dont have any problems in the near future, but if I do, I will certainly call them again.

Sh
Review №25

Morgan, Waller technician came to my house to fix my AC unit he was very professional and on time, he gave me a call to let me know he was on his way. I am very satisfied with his work and services and would recommend Waller(Morgan) to anyone needing AC services. I would also like to add that Waller Heating and Air was very responsive in getting us same day service and back to cooling again. Thanks

Jo
Review №26

Got tired of getting the run around from my Home Warranty provider. Called up Waller directly and had a technician out to my house within a few hours. Morgan was awesome! Within 20 minutes the issue was diagnosed and repaired. Super professional and extremely helpful. No question this is who Im going with for any future issues. Thanks bud!

Ed
Review №27

So far so good. Today the installation occurred.

Me
Review №28

Morgan Tyson came out to fix my AC unit this morning. He was very friendly and professional. He walked me through all the steps he was checking to figure out what the problem was, explained everything he found and checked with me before completing the work. He then did preventative checks on other things just to ensure nothing was missed. Not that I want any other issues with the AC but if I run into anything else I will request Morgan to return and continue using Waller.

S
Review №29

The tech that came out didnot do an accurate assessment of the problem. He added freon..and didnt check for leaks. Plus he was not friendly and I had to ask what was going on.He caused his company a sale.2 weeks later, the air was not working again. I called another company and their techs did a better assessment. The unit had a major leak. I opted to just get a new system since the one I had needed to be upgraded.

Sa
Review №30

AC was making a strange noise. Morgan came out and fixed it in no time. He was very professional and knowledgeable. He even gave us tips to keep it running smoothly!

Ge
Review №31

My house was sitting at 83° and it was not comfortable. Morgan came out inspected my system and topped off my freon. My house was pumping out 51° air before he said goodbye. Satisfied customer. Will definitely call back if i have any HVAC issues in the future.

Ch
Review №32

Morgan Tyson showed me some quick pointers on my ac jam up job he did thanks morgan!

Ly
Review №33

Hot, aggravated or even agitated and dripping with sweat, dont fret just call Waller Heating and Air and ask for the man, Morgan Tyson. Thank you so much for your time and expeditiously work in cooling off our home and family. Great customer service :).

Th
Review №34

Ive tried numerous A/C businesses in Valdosta but this was one of the best experiences Ive ever had. Morgan was very knowledgeable, friendly, and professional. He took the time to explain the issue and went above and beyond to make sure the unit was functioning properly before he left. Even though this was my first time using this company, I was treated like a lifelong customer. I will definitely use them again in the future.

He
Review №35

So thankful I found Waller Heating and Air! They had excellent reviews online and live up to them. I called them at 6:30 AM this morning and left a message. I love that they have an after hours answering service. When I spoke to the office later in the morning, they were very pleasant as well. Austin arrived at my house this afternoon and serviced my unit that was not working. I was so thankful that we received same day service during their busy season because South GA is HOT!!! He was very honest with us and told us the job would take a few hours. Although it was late in the afternoon, he did not rush and was very courteous when explaining the problem with our system and what he needed to do to fix it. I can not recommend this company and their excellent customer service enough. We will be using Waller from now and requesting Austin for our servicing needs! Keep up the AWESOME work!

SA
Review №36

We purchased a brand new home just over 2 years ago and we already have AC issues. Theres a leak of freon. To have to pay for the labor to fix a brand new unit is beyond me. I was advised that the Trane installed is one of the least expensive models to install in a home. Sad that we have to go outside of the ones who installed it to get it repaired.

De
Review №37

My periodic service check with Waller went very well. Morgan Tyson was very professional, knowledgeable, friendly, and helpful when explaining the services and unit operation of our residential HVAC system. Great job.

DE
Review №38

We had a 6 months visit for preventative maintenance and had Dustin as our technician. We were very impressed with his knowledge of our unit and how thoroughly he examined everything. He was very professional and courteous and we would recommend him to anyone. We have asked for Dustin to do all of our preventative visits snd needed repairs. Waller has a valued asset in this young man.

El
Review №39

Called for a routine check, Morgan came and everything was done thoroughly and professionally, advised on how to save money and increase our units efficiency. Great service, would highly recommend.

co
Review №40

Morgan Tyson is extremely knowledgeable with his work. He heard a noise from my unit and I asked if he could take a look while he was working next door. He came over and figured out the issue and set up a time to come back and fix it. He is understanding and personable. Would definitely recommend him for any HVAC problems or questions.

Vi
Review №41

Morgan did an excellent job diagnosing my AC unit issue. He was extremely friendly and courteous, making sure we understood everything he was doing. Great sense of humor! We feel fortunate to have him as our technician.

An
Review №42

Waller was very courteous on the phone and arrived promptly to check our AC system. Morgan explained the problem to us.

Ta
Review №43

Waller lives up to these high-rated reviews! I called yesterday (one of the hottest days of the year) and spoke with Kim. I explained that folks in my rental house were having issues and since one of them is disabled and there are children, I was frantic that the a/c was going to completely quit.Kim reassured me they could get someone out there that day and theyd be calling me back.Bless his heart, Ricky made it last night around 9 and managed to replace a part in between storms. He called me to let me know what was happening and that the system was back online with no other issues. Mind you, its now getting to be 10 PM when he says he has 5 more calls to make before hes done for the day. He was so nice and professional, even being under that kind of pressure.I called Kim back this morning to be sure the bill was taken care of and set up a regular maintenance schedule. From start to finish, the staff has been so nice, accommodating and professional! I will gladly recommend Waller to anyone that is in the market for a great heating and air service company. Thank you all!

Ca
Review №44

Morgan was great! He was very professional and helpful. Highly recommend! We trust Waller and have used them for years.

Ja
Review №45

My husband and I highly recommend this company, and one of the reasons is Austin Knowles, a technician who works for Waller. Austin is an asset to the company. He is a professional who goes beyond what is expected. It is a good feeling to know if you have a problem, Waller will solve it.

Ty
Review №46

I called to check to see how much a diagnosis would be and the receptionist didn’t know anything about prices or the services offered. Why would you hire someone that doesn’t know about your business. Talk about bad first impressions. I would rather take my money and business elsewhere.

Tr
Review №47

Morgan Tyson serviced my A/C Unit today. He provided outstanding service; provided helpful information previous technicians failed to mention. He is extremely professional and very knowledgeable.

Ma
Review №48

Very pleased with the service provided by Morgan at Waller AC. Morgan arrived on time and diagnosed the problem within minutes. He was very thorough in explaining the problem and preventive maintenance techniques to prevent further problems in the future.

Sa
Review №49

Thank you so much for sending Morgan Tyson out today! He did an excellent job on helping me get to the root of my problem. Waller heating and air has been but I highly recommend Morgan. Thanks again

Em
Review №50

Our a/c stopped working Memorial Day evening when my husband was out of town- of course. The technician Morgan came by as soon as he could and fixed the issue quickly and was very pleasant. He stayed to make sure that the temperature of the house started cooling down. Great customer service!

Yo
Review №51

Our A/C went out Saturday night. Went online and found this company. They had the best reviews so why not call them first. So glad I did.We called 9 am on a Sunday morning and Austin was here by 11:30 am. He was a Godsend!! We all know how hot it gets in South Ga and we need our A/C. Thank you so much Austin for coming here and repairing our A/C. Youre the BEST!!! Keep up the great work!!

Je
Review №52

Thank you so much for sending out Morgan Tyson. He called before arriving and gave me ample notice to get home. He was professional and discovered some things that were not working that we were unaware were broken. He made sure that everything was running as it should and gave me some pointers on how to keep our AC unit running in tip top shape.

br
Review №53

Date of service was 9/19/2019. The technician was Morgan Tyson. He did a great job in moving the vent in the bathroom and explain what he was doing. We are very pleased with the work that he did. I wish all the people that did work in our home was like Morgan.

Je
Review №54

Excellent customer service. Called about adding an extra vent. Crew was out the next day and did an excellent job. Very neat, courteous and fast. The folks on the phone were great. Nice to find a company that does what they say. Thanks

Er
Review №55

I called Waller Heating and Air late on a Thursday night after finding out my AC was out. I spoke with the call center folks and they informed me I would be contacted by a technician Friday morning. The technician, Morgan Tyson, reached out to me around 30 minutes later at approximately 11pm. He was extremely helpful and courteous to me and was empathetic to my situation. He was able to help me sort out my issue and get my AC running in no time. I will definitely be recommending Waller to anyone and if you have the chance to have Morgan as your technician, take it!

OO
Review №56

Mr. Morgan Tyson came out today to get our system checked out before the summertime. Besides the instant rapport he established with my husband who always asks a million questions, he made sure that all the components of our house and cottage were in optimal condition. We have been very happy with Waller who installed our system which takes out the humidity as well as keep things cool. Weve had troubles with some kind of flaking powder in the return, which was immediately dealt with to our satisfaction. We would recommend this company very highly. Every technician who has come all the way out here to rural Jefferson County has been stellar - including Mr. Tyson.

Ra
Review №57

Our church had an air conditioning problem. When I met the technician I was very happy to see it was Morgan. I can not say enough words to explain his professional attitude attention to detail the love he has for his job and the way he takes the time to explain things. Once again thank you Waller for sending Morgan out to do this job

Gr
Review №58

My AC went out on one of the hottest days of the year so far. I called Waller Heating & Cooling and they sent out Morgan to diagnose the problem. He found the problem quickly and corrected it with courtesy and professionalism. It was very hot in my attic and I appreciate him working so diligently to provide my family with much-needed AC. Thanks Morgan you are a true asset to the company.

Lu
Review №59

Really pleased with Morgan Tyson of Waller Heating & AC today. Thoroughly checked to make sure our system will get us through the hot months this upcoming summer in South Georgia. We will ask for him by name in the future.

Cr
Review №60

Waller Heating & Air Conditioning has been just fantastic in their service and work. The employees have been very respectful, on time, and very caring about having the air conditioning unit working with rapid response. I want to give a huge shout out to German, Morgan, Jonathan, and Shawn! Way to GO!

Ga
Review №61

I had the first of my twice a year ESA service. Morgan was extremely polite and business like. I look forward to his next visit in six months. Thanks Waller HVAC

Ma
Review №62

The drain line of my system had a blockage that I couldnt clear on my own. This was causing the air conditioning system not to run and cool properly. I called Waller first thing in the morning and they put me on the schedule. After lunch, I got a call from Morgan asking if it was o.k. to head my way. His tone was very polite, courteous, and professional. When he arrived, this behavior persisted throughout the service call. He was able to quickly identify the problem and get my unit back up to speed in no time. I highly recommend Waller.

un
Review №63

Morgan Tyson serviced our heat pump today. He called before coming, was very courteous and knowledgeable, and completed the work in a timely manner. We would like for him to be our servicing agent on a permanent basis. He was great!

De
Review №64

Morgan Tyson came out to repair my AC tonight after hours. He arrived promptly and had my unit repaired in minutes. Great and professional service. Waller is the best 👍

De
Review №65

Excellent customer service!!! I would recommend Walker for all your A/C & Heating needs. I have purchased two units from Waller, one for my home and one for rental. They are friendly, very professional and they took time to explain everything.I will always call on Waller for my A/C & Heating needs. Thank you so much.

Jo
Review №66

Rivky, was the best tech

Re
Review №67

We just purchased a house in the area the AC didnt sound right to me. Morgan came out the day I called and helped us figure out where the noise was coming from. He was very professional, courteous, and genuine. Well be using Waller for all our HVAC needs.

Ol
Review №68

I would recommend anyone looking for a new unit (I got one 5 yrs ago-- BEST DECISION EVER!) or seasonal cleaning (which I did this past week.} Morgan was my tech. He was professional and knowledgeable . My unit was cleaned and is working like new. I will always call on Waller for my a/c & heating needs. Karrie Yeatman

Ba
Review №69

Very professional and courteous. Fixed the problem quickly!

Da
Review №70

Morgon Tyson was an awesome tech. He arrive promptly and had my ac going in no time. He is friendly and great with the kids. I would definitely make Waller’s is my first call for my unit needs.

Ja
Review №71

Waller always gets out to take care of me in record time! A Mr. Tyson came out today and was a total pleasure and soooo polite. The Waller family is like family when you call them. They treat you and care for you as they would their on families. You can’t go wrong with good Christian people that care about you and are tops in their trade! I highly recommend Waller Heating and Air!!

Wi
Review №72

Great bunch for guys that cane out ti replace my HVAC, Mr. York was nithing but pure professional duri g the while process from the estimate to checking on the end product. Had 4 airkers come out firsf thing in the morning, by lunch at 1:30ish they were mkre than 1/2 done, by 4pm they were done, cleaned up, everything explained how, why and warranty... No pressure on getting a new system that i couldnt afford.... Great work you guys, thank you! Hope to never have to have you come out for anything....lol... except for maintenance... Will Kline

Ju
Review №73

My husband, James, called Waller HAC to check our AC on a hot May day. As in the past, a service person was dispatched. Morgan Tyson called in the afternoon to let us know he was on his way. He arrived & fixed the problem promptly. We greatly appreciate the cool air. Great service!!!

Ch
Review №74

Morgan was prompt, polite, friendly, and honest. He checked our concerns thoroughly and was helpful in his explanations and recommendations for our home HVAC. As busy as I know these technicians are, Morgan took his time to address all of our concerns. We were very pleased with our service!

Jo
Review №75

Our air went out the other afternoon & they (Morgan & Rick)came out that afternoon to assess the situation- ordered the part and had in in the following day. Quick service, honest, nice people. Would definitely recommend to others.

Hu
Review №76

First time using Waller, I was very pleased with the service. Austin was the tech that came over. He explained a lot about how to maintain the system to keep it running like it should. When I need service again, I will ask for him.

Al
Review №77

Morgan Tyson was amazing. He was punctual, and effective.

sl
Review №78

The technician Morgan who perform my heating and air conditioning service on my unit was very professional and pointing things out to me that i should now that i didnt know and i was very thankful for the knowledge! Waller gives great service!

Cl
Review №79

Called the office and an hour later, Dustin came out and had us up and running again. Great service. Highly recommend.

Lu
Review №80

Can not comment as repair still in-process.

El
Review №81

Called for regular maintenance service. Got appointment quickly. Company representative arrived when he said he would a d was polite and efficient. Able to answer my questions. Would recommend to friend.

Mi
Review №82

Was able to make a site visit the day that I called. Fixed our unit fast. I recommend these guys

Wi
Review №83

Mr. Morgan was very knowledgeable and professional in servicing my a/c unit. He provided me with vital information and options in getting the best out of my unit. He is highly recommended and is an asset to this company.

Ma
Review №84

Morgan Tyson performed a six month air conditioning check on October 21st. He was patience, efficient and provided excellent customer service. Looking forward to working with your company and Morgan!

tr
Review №85

Morgan came to service our air conditioner and did an excellent job. He was very professional completed it in a timely manner. I was very happy with his service!!

mi
Review №86

Very professional in the installation of our air conditioner. Great service

As
Review №87

Morgan Tyson. Very friendly, knowledgeable and outgoing young man. He will truly be missed. My god continue to guide you.

Do
Review №88

If I could put ZERO stars I would! Called about what I thought might be excessive leaking from the AC drain pipe (outside the house). He came and while standing in the doorway, before even looking, told me it was normal. Said it was humid out so it should leak a lot. Never used a tool. I was billed for Checked a/c equipment . Checked pressures and operations. System is operating properly at this time. He DID NOT do any of that. NONE. I called to ask about the bill and was told rudely that they write that on all the service calls! I agreed to pay (and not return). Then I had someone call me at work and literally start yelling at me! I didnt even know who it was - she failed to tell me where she was calling from. I figured it out when she said the amount that I had been charged. Unbelievably rude. They have been paid and I will NEVER call them again -no matter how hot and humid it may get!

De
Review №89

I purchased an air conditioner, and every service call has been outstanding.

Li
Review №90

Great company. They sent their technician Phillip out to my home in Thomasville. He diagnosed the problem and fixed it within a matter of minutes. He had a wonderful and professional attitude. I would be more than glad to recommend and use this company again.

Ro
Review №91

Morgan and David were prompt, courteous, and very efficient! I really appreciated their help!

MI
Review №92

The technicians responded promptly and were very professional. The problem was resolved quickly. I highly recommend Waller for your heating & a/c needs.

Co
Review №93

Great service and Austin diagnosed and corrected the issue promptly. He was so kind and patient with my senior mom. Im now on the Waller maintenance schedule so I dont have issues at my house.

Sh
Review №94

Phillip serviced our unit twice recently. He called before arriving and had great customer service while here. He gave us all of our options without trying to sway us at all. Recommend!

Da
Review №95

Every time Waller comes out to do our ESA, were well pleased. Its like a HVAC class every time. Theyre very knowledgeable, efficient and courteous. We went to a competitor to purchase a unit, but ended up buying from Waller and were glad we did! I recommend them to anyone in need of a new system. Morgan was great!

Co
Review №96

Morgan Tyson came out to my house and was quick, efficient, and professional. He clearly knows his stuff and would definitely recommend.

Al
Review №97

These guys are simply the best. They are extremely helpful, knowledgeable, and courteous. They go the extra mile to make sure things are done right and are always there when needed. No one else comes close to comparing to Waller HVAC.

Ja
Review №98

Had Austin come out and check out my unit, he did a great job and was very knowledgeable! Awesome customer service! Will recommend to all of my friends!

Bi
Review №99

The technician, Austin, was efficient, friendly, and courteous. He enrolled us in the service plan offered by Waller. Would recommend this company to anyone needing service to their heating and air units.

An
Review №100

Morgan Tyson came out to service our HVAC and this week and I’m so thankful. We noticed our home not getting as cool as we would like and I called Waller and they fit us in the next day, even if it was the day before the 4th of July. Awesome work. Awesome customer service. We will never use anyone else.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:15 Williamsburg Ave #33, Thomasville, GA 31792, United States
  • Site:https://wallerhvac.com/
  • Phone:+1 229-375-5040
Categories
  • Heating contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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