To the young kid at this store, you really need to work on you people skills. I worked at advance for many years and we prided ourselves in customer service. You had a bad attitude from the start. I understand we all have bad days but this was a bit over the top.

Very helpful employees, eager to please. They didnt have a part I was looking for but searched their other location and found it for me. Being new to the area, I asked Cheryl for directions and she took time to write them down for me. I drove to the other location and purchased part. Thanks Cheryl for going above and beyond for me. They will always have my business!

Definitely would give this place a 0 star if I could. I’ve been to a plethora of auto stores and have had really easy customer service experiences. Walk in. Ask for help. Get helped. Leave. However this place seems to operate completely differently. The minute the female answered the phone (apparently Cheryl or Sheryl) she had a major attitude. We arrived and she immediately was saying how she was about to clock out so she didn’t care how rude she was. I’m not sure what exactly has her work ethic like that, but she is eventually going to meet the wrong person or be fired.Just beware for a heavy weight white girl (or Latina) when shopping there. She definitely won’t be glad to help you.

Called ahead and ordered auto parts, went inside store to pick up

Great service great people.

Great service. Staff knows the auto parts.

They had what I needed and had fast access

They offer military discount and they usually have what you need

Excellent. Very professional.

Tell between people of courteous and convenient

Very very helpful and really really nice

Awesome people as 95% of the time

I stopped here because I was driving past it. But I much prefer the Lexington location. The people are friendlier, more helpful, and seem more knowledgeable

Great service had everything I needed

Awesome ok!

The ladies are on key with knowledge of Auto parts

Super friendly, and helpful.

They stay packed

Awesome love this advance auto great customer service great very respectful employees go check them out for yourself love it .....

Extremely nice and helpful. Unlike another place in town, they test your parts and give you an honest assessment. The other place, (ORs),tested my parts and told me they were both bad and I needed new. That was not true, I new it and they did too.Advance Auto Parts has always been up front and honest with me and they almost always have a great deal with an added discount.

The gentleman that helped us was wonderful. Took his time to look and help us and very polite. Was a very nice experience.

Great people to deal with, they will do there best part wise to get your vehicle running again.

They checked my battery and found it to be somewhat low on power. The associate was very helpful and knowledgeable and I purchased a new one with them. They were great to deal with.

Good service. They checked my battery, starter and alternater and changed the battery for free.

Very helpful workers all around good place.

Very friendly and helpful staff

Helpful and knowledgeable staff, I come here for specific items at times. Not always the best prices on things but they tend to have the special items other stores may not carry or be out of.

Very good service and knowledgeable counter personnel. Pricing is very competitive with all local auto parts stores. Keep an eye on adds and also order online for discounts.

Andrew Dennis was extremely helpful with the project I was working on. Gave me some pointers to look out for and knew exactly what parts I needed to do the job right. Will definitely be back there again.

Good quality parts, have almost everything needed to get a car going well, plus the military discount helps a lot

Good people working there, they will help you. My favorite auto shop

Matt is a professional, all so a great guy.Advance works great with out of town orders like us .Very proud of Advance.Thanks a lot.Joe.

Excellent service. Ladies, I suggest you ask for a garage recommendation...or better yet fund a new one with this staff!

I love advance. I want go anywhere else. Always helpful.

Always a good visit. Professional and knowledgeable staff with decent prices.

Ok

Helpful friendly staff. Prices comparable to other local parts stores, but high compared to online competition. Carry a wide variety of parts you might need as long as you are not particular about the brand.

Bought a new power steering pump in 1/19 with a lifetime warranty. It went bad in 2/19 and they replaced it under warranty. That one went bad in 9/19 and I called Advance to which they replied it was no longer available and I would have to pay $40 more to get one. Asked to speak with a manager and was put on hold til they hung up on me. Called back, same thing happened. So I went to the store and now they say they can only replace it once under the warranty. I said Autozone replaces parts no question asked, over and over. Ive been through many set of brakes on my 94 blazer with 400K on it and they never say anything at Autozone. Ball joints, tie rods, brake calipers, water pumps, you name it and if it has a lifetime warranty at Autozone, theyll honor it no matter haw many times it has to be replaced. I asked for my money back and of course their answer was no.

Good customer service

Ive bought from Advance over 20 yrs for affordable parts for my car, and they satisfy me always.

The only problem I had at this visit was that I didnt get a receipt. Its a good thing everything worked.

Thats where I get all my parts needs...

Real nice people working there, very helpful.

They are helpful and easy to work with to find the right part you need

Employees are always willing to help

Called 3 different times for 3 different things and when they told me they had the part get all the way up there they didnt even have it..not very knowledgeable store..

Some things are reasonable prices, the employees are always helpful

Can not order correct parts for any vehicles. Do not recommend!

Love their coupons. Cheaper to buy online pick up in store

Very friendly and helpful staff

Randolph St store has courteous employees and quality parts

Very helpful and patient people

Very friendly staff

Sorry no good morning or nothing didnt even speak to you

Its enjoyable and I love it

Super nice staff, unfortunately they have no idea what theyre doing, even with bringing the old part in they were unable to look at old and new part and see it was wrong and I mean way wrong.

The week day staff is the best

Always have what you want

If they dont have it they can order it

Clean friendly store.

This place is okay. There are some people that have no idea what theyre doing but, other than that, just another auto store!

Helpful and friendly staff

Needed part that day they got it in 2 hours for me

They have any part you need.....tomorrow after lunch......

It good

Buy online cheaper, and pick up in store

Friendly counter staff. Usually has the parts I am wanting.

Never have much of what i need in stock

Friendly service

Good deal on replacement Auto Parts

Friendly staff

Takes forever to get in and out

Friendly staff

Love this place

Excellent Service

Staff unqualified.

Very helpful

Very helpful

Good Service

Helpful

Nice

Awesome