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Boost Mobile
918-B Randolph St, Thomasville, NC 27360, United States
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Boost Mobile

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De
Review №1

Love the staff and everyone there. If anyone needs anything go see dom or devon. They will get u fixed up

Ch
Review №2

Excellent devices, and reliable service, and affordable prices.

Pe
Review №3

Dom he was awesome and very friendly and kind to me and was very successful at switching my phone! I would recommend anyone to go to his store.He deserves 10 stars

Ma
Review №4

The guy was great. Polite. Very helpful and answered any questions i had. And still had my taken care of and out of there in a timely manner. For a first time visit to that store, great customer service. :)

Sc
Review №5

Awesome customer service and they keep you laughing in this store.

Ji
Review №6

I go out of my way to go get to that store particularly they are always very helpful and friendly I know nothing about phone other than how to dial a number so they usually take care of all my questions very good service

Yo
Review №7

Totally love dealing with this store. He is so helpful with a wonderful attitude. Kind, humorous and very informative. Pleasure to deal with Thumbs up👍👍

it
Review №8

Dom at boost is the best has a great sense of humor and is really good with customers

Ap
Review №9

Guy was very helpful on telling us which phone where better then others and which plans would be best for us also.

Sa
Review №10

Very rude man who works there

Ki
Review №11

Don is amazing! He got my service reactivated after Sprint gave my number to someone else without my knowledge or consent. I visited Dons store (1st time) with high hopes that he could figure out why my service ended unexpectedly and he did not disappoint! He got right on the phone with customer service and resolved my issue. He was kind and patient and so knowledgeable! He even did a cleanup on my phone while I waited. It was such a pleasure, Don, and I highly recommend you and your services to anyone! You saved the day! I cannot thank you enough!😀

am
Review №12

He was very helpful and told me the price I was looking at to get a new phone. And help me to see if I qualify for the program that they offer to pay monthly on a new phone. Very helpful.

Jo
Review №13

Best store i have ever been in he goes above and beyond to help you and make you happy will never go any where else

Li
Review №14

They were very nice and helpful don actually took the time to help me and helped me understand everything

Al
Review №15

Dom at Boost is the best I couldn’t ask for a better person to deal with, anytime I have ever had a problem he is always willing to help and fix whatever he can. I have been with boost for years and wouldn’t think about switching companies!!!

Ph
Review №16

Got phone saturday they took service off my other phine and now i have no service on new phone after i paid for it on Saturday

Et
Review №17

I came in after trying to get my son activated for 3 days.. this kind lovely man did it in 20 mins!! The best boost rep I have ever dealt with! Come see him!!!

Ad
Review №18

Love this boost store the owner is awesome goes the extra step to make sure you are happy

Sa
Review №19

Great customer service! Very helpfully, Quick, Efficient and Freindly. Thanks (:

Je
Review №20

Extremely knowledgeable about boost and the internet and everything in general. My husband and I thoroughly enjoyed his customer service today. Very friendly,helpful and a great sense of humor. We are looking foward to seeing him much more!

Te
Review №21

Don was amazing so very helpful with transferring my photos an cleaning my phone.The best customer service ive ever had ..Thank you Awesome store He cares about his customers as much as his store.

au
Review №22

GREAT SERVICE FROM STAFF! SO THANK FOR HIS HELP! PRAYING FOR HIM, HIS FAMILY AND BUSINESS!

Ta
Review №23

The man, who works at the counter I believe his name is Don. He’s Asian. He was very rude and nasty. When I had a problem with my phone we called customer service and he was also rude to them. He hung up on them while we were trying to do a claim which made me have to wait even longer for a new phone to be sent out to me. He told me that I would only have to pay $25 for my next phone bill for the wait, the wait for a new phone was almost 2 weeks long. When my bill date came, he swore that he didn’t tell me anything like that. Once I remind him, he replied, “Oh well, I ordered you a new phone so that’s no longer a deal” ! LIKE if I paid for the phone and it’s not working at all, you are suppose to order me a new phone or provide me with another one!! I told him that I’m going to end up switching service because of his attitude that I’ve been patient with while my phone was going through it’s problems as SOON AS I PURCHASED it!! he tells me to “Go ahead and switch service, I don’t give a damn” ! he’s very very RUDE !

Aa
Review №24

Best cell phone carrier in the area...dont waste your time with Verizon...wasted 10 years with them...boost has better deals and this store in particular has the best owner...very nice and very helpful

Ja
Review №25

This guy is funny and totally fair with everyone. I wish I would have known him first. I will not go to any other Boost store now

De
Review №26

The owner is so knowledgeable I go there for all my needs I would recommend that place to everybody

Sh
Review №27

Don at Thomsville is real good for Boost Mobile.He should be a keeper foe the company..Out of town coustomer..responce.

Da
Review №28

Always helpful and Always leave the store as a satisfied customer!! Highly recommend doing business with them if you are thinking about going Boost Mobile!

ch
Review №29

My Samsung 8 plus decided to block me. After calling Samsung for help, they referred me to a verizon store saying they would be able to help.Long story short...verizon on Randolph in thomasville told me they couldnt help me solve my problem. They told me to go to boost mobile on randolph.I will tell anyone that will listen how wonderful Boost Mobile was to me. The gentleman listened to me explain my problem with phone and then, can you believe it, it fixed my phone. Not only was he fast, he was kind, friendly and didnt charge me anything.

Bo
Review №30

Mr. PettitYour review applied to Boost Mobile store on national high way in Thomasville. Can you remove it from our store review site please. We dont want to see any negative feed back for our store. If you still having a problem, please come to see us.

za
Review №31

They are very helpful they help my mother get a new phone at decent pricing

yv
Review №32

Went to pay bill everything was good

Ka
Review №33

Took a long time but great service

Ma
Review №34

Excellent service and great staff!!

Ar
Review №35

Great staff!!!

Ro
Review №36

Love my boost store great service smart and friendly

Je
Review №37

Great deals on phones & plans, helpful associates.

Sh
Review №38

Had an issue and Dom helped me out thanks I will b back

An
Review №39

Very helpful staff

Lo
Review №40

Had a really bad experience with the owner.He is not reliable and he cussed at me when I asked him to straighten out a problem one of his employees had caused.He really should be ashamed of himself the way he acted was not professional and I am considering talking to a lawyer about suing this establishment.Do yourself a favor do not go to the Boost store on Randolph st. in Thomasville you may get treated the same way........I am 51 and disabled if he will treat me this way I hate to think how he might treat someone younger...Wow.........

Ja
Review №41

Great service

Li
Review №42

After reading all the positive things about this store I wish Id known it was in town before going through this awful experience at the national highway boost #frowns guess Ill be at this store to pay my bill until I find a new company to switch to.

CH
Review №43

Awesome people...

Ch
Review №44

They saved me money, whats not to like

Ro
Review №45

My go to place for my phone needs

Ch
Review №46

Service sucks

Information
2 Photos
46 Comments
4.4 Rating
  • Address:918-B Randolph St, Thomasville, NC 27360, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000kt0JqAAI
  • Phone:+1 336-475-0410
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12:30–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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