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Batteries Plus Bulbs
13730 Alice Rd Suite A, Tomball, TX 77377, United States
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Batteries Plus Bulbs
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Te
Review №1

Isreal was such a big help! He was friendly, knowledgeable, and helpful. I was able to get the correct battery i needed and he loaded it into my car for me, which I am glad cause it was very heavy. You have a great employee working for you, please let him know he did well.

Ky
Review №2

I Bought 2 batteries for my 16 duramax online and 10 minutes after paying I received a text saying that the order was ready for pickup. I walked in with cores and 2 minutes later I was walking out with the cores refunded and 2 new batteries. Very easy and fast.

Er
Review №3

I received a text advertising batteries at $5 off 30pk plus 10% when you order online pickup in store. I purchased them online and only received the $5 off. When I arrived to pick up my order the sales representative was happy to honor the advertised price. Once again I received excellent customer service from batteries plus. Thanks

Ro
Review №4

A good place to find inexpensive lighting accessories that you would normally not think about till they need replacement..lol..if that made any sense

CH
Review №5

Very knowledgeable and products are usually instock

Ba
Review №6

A remarkably niche business that prides itself on its ability to find a battery for just about anything that takes one and also lighting as might be implied by the name. However there are other items available there you might not think about that go hand in hand such as Rain-X windshield wipers or key fobs for your car or wiring to connect batteries etc. The gentlemen I interacted with were friendly and professional they knew their stock or were able to find out information for me based on my particular vehicle I would not hesitate to have them replace the battery in any item. However keep in mind as a niche business you may be able to find the items cheaper elsewhere but you might not be able to find the assistance or expertise that is provided here as opposed to online where it may be cheaper so you have to decide for yourself is cost more important than experience and letting someone who knows what theyre doing complete the job or are you going to pay for the privilege of that experience and not have to worry about it for the life of that particular item as its guaranteed.

Su
Review №7

I believe the person who waited on me was the owner. He was quick, thoughtful, and made it a very nice shopping experience. And he had everything I needed.

Bl
Review №8

I believe the guys name is Wade very very nice guy helped in a day. Have been there multiple times never a bad problem and they are always polite and helping!!

Mi
Review №9

Placed an online order. Picked up curbside. Wade was very nice, courteous and professional

br
Review №10

Ordered a battery January 31st. Over $300! I still do not have it! Have been told different stories as to why. Over a month and still waiting. Horrible experience.

Ri
Review №11

1st time in place. Ultra clean, couldnt get battery for Ebike.

Jo
Review №12

Convenient, fair price, staff was very attentive and professional.

Ru
Review №13

Pleased with the new Auto key remote for my ford fusion. That I will have them make another. Also pleased with their service 😃

Fa
Review №14

Not sure the person manning the business needs the business. Came in at 1145, told to wait and he’ll be with me and went back somewhere. Didn’t come back till after I left after waiting. Then wanting to know what I need after I’m on the sidewalk. Keepbin mind customers come to get things done at lunch time and every minute is important. Important to keep in mind for future reference.

Je
Review №15

Outstanding customer service!

Ma
Review №16

Its always fast and efficient. The employees are very knowledgeable and helpful.

Ge
Review №17

I dont even know how they stay in business. I asked the guy if he had any b bulbs. He asked what are those?.I told him they were the candelabra bulbs. He said, well thats what I call them. I guess I thought I guy who works at a bulb and battery place would know more about light bulbs than me.

St
Review №18

Ive never received good service, been lied to and the prices are too high.

SH
Review №19

I never received an email that my order was ready, I had to call the store to see if my order was ready for pickup. Despite this the item was easy to order and pickup.

Ch
Review №20

Talking to the store in Tomball, TX. They were very helpful in finding the battery for my cell phone. And they were able to answer other questions I had. Thank you very much. This store really knows their job.

Sh
Review №21

Great store, always has what I need in stock. My phone screen broke and they had a fast turnaround time to get my phone back to me at a good price. Employees are attentive, informed and helpful. The manager Jessica was very helpful and knowledgeable. Great store.

pa
Review №22

Always very helpful, so I dont have to spend a lot of time looking for what I need. and Prices are very fair.

Un
Review №23

Great prices on car batterys, but I never got my core credit after turning in my battery.. Called them 4 times and still never got my credit.. If you go there, buy the battery in the store and bring your battery. I bought my battery online, picked up in the store and gave them my old battery at the same time.. Never got the credit back... Other then that, prices are great.

Da
Review №24

Helpful staff, no wait time, low price

Ka
Review №25

The service was very quick, reasonably priced, and the employees friendly and knowledgeable.

Cl
Review №26

Everything in a battery you could ever need. Yay yay

Ed
Review №27

This is a great group of people. The manager and staff went out of their way to assist me in solving my problem with expert knowledge of the products and problem resolution. I highly recommend this group of people to any one who has issues with their cell phones or batteries. Thanks guys, you made me feel like I was helped by friends.

Ro
Review №28

High quality marine batteries are hard to find in stock. Also, the customer service at my store was great.

Bu
Review №29

Name-Brand(Duracell), fair price & best warranty in my class. Nationwide service.

Gu
Review №30

Friendly and efficient checkout with Battery brought right to the counter in less than 2 min.

Ka
Review №31

I needed AA rechargeable batteries that I had never purchased before and went online to the BatteriesPlus website and determined that store probably had what I needed. The store associate was very knowledgeable and helped me understand why the particular battery I was looking for was specified by my equipment manufacturer.

ma
Review №32

A very convenient place to get your batteries - went there to get the battery to my car remote change. Less than 5 minutes in and out experience . Would recommend the location in Tomball.

Ni
Review №33

I went in to batteries plus with a iPhone 6s plus that had just gotten fixed by another phone repair store. But for some reason my phone wasnt charging. I just wanted to find the problem and no one anywhere else could give me answers. Finally when I went to batteries plus as a last resort they knew exactly what the issue was. Oscar did an amazing job and was so nice. Instead of batteries plus being my last resort it will now be my first, thanks to Oscar! 😄

Sa
Review №34

I came in and was so lost. I have a older home that needed new lights and Brandon was able to help me pick out lights that work perfectly for what I needed. I will definitely be coming back for future purchases.

Be
Review №35

I had my battery changed on my iPhone. It was very quick and everything was explained to me. I was really impressed by the store and what they carried.

Er
Review №36

Ive had great service each time(3) Ive brought my cell phone in for screen repairs.

Mi
Review №37

Easy to purchase online and pick up. I had a new car battery installed at the store and the work indicated great knowledge of changing out a car battery.

R
Review №38

Purchased a cell phone replacement battery through their online store for pick up. That part was easy, received an email letting me know the order was ready. Get to the store and the battery is loose on the counter. Im told they ship in bulk and do not have mfg (Duracell) packaging. Get home, install the battery and charge it up. Screen says 100%. Power on the phone and its stuck in a cycle of starting up and immediately shutting down. I have to remove the battery to get it to stop. Put the old battery back in and the issue is gone, its a bad battery from this store. Go back to the store a week later to exchange it and they are out. Told they are receiving a shipment the next day and to come back. Go back the next day and this time the replacement battery is in manufacturers packaging. This one works, charges and seems to last. I feel like I was lied to the first time and they sold me a known defective battery. 3 stars overall. The second battery worked but it took 3 trips to get it right.

Je
Review №39

Stopped in the store in the middle of their moving and despite having to dig through boxes, etc. the employees were beyond helpful. Additionally, they were friendly which so often these days is missing from employees. The employees at this store went the extra mile to get me what I needed.

Te
Review №40

They sell the best batteries Duracell and they even change it out for you for free.

De
Review №41

This couldnt have been easier, ordering the battery online, getting an email when it was ready for pickup (less than 30 minutes in my case) and picking it up on the way home from work. Easy peasy! Will definitely come back to this place for future needs!

Jo
Review №42

Had to buy a replacement battery for my security system and it couldnt have been easier!! I ordered online for store pickup and when I got to the store, I turned in my old core and was walking out in under 90 seconds with my new battery. Great customer service!!

Ka
Review №43

Ive been there twice to get two different phone screens replaced. The costumer service is absolutely great, and theyre very quick and helpful and do a great job. Also, the prices were better then I expected!!

Ch
Review №44

Good place, they opened my phone and checked it out for free 👍

Wa
Review №45

I pre-ordered online. After receiving notification the order was ready. I went to pick up. I went inside the store for what should’ve been a 90 second transaction. The store employee told me the computers were slow and this transaction took over 10 minutes. There is no excuse for having computers this slow from a company that is in the retail business.

MI
Review №46

Except location for batteries especially for those hard to find batteries. The staff members were friendly and helpful in answering questions about the battery issues and the store also carries various other items in addition to batteries well worth a visit.

Fo
Review №47

Fixed the screen on my girlfriends I phone 7. I found that yall made phone repairs online. I was a little nervous but yall have excellent reviews and going to a Apple Store is a nightmare. I made an appointment online after she shattered the screen. Before I got there I got a call from a guy saying they had no screens instock and couldnt get one till Monday. I said that was fine it is what it is but I just want yall to look at it and see if its even fixable. He said ok and as soon as I got there I was greeted by a girl who was working and I told her the situation. She was super nice and found that they had one screen left and she thought she could get it done today. I said dont put yourself in a bind I can get it tomorrow or Monday if needed. She said come back in a hour so we did and sure enough it was fixed. She also recommended putting a screen protector on it again and we did. The phone looks like new and the screen works perfect. They also give you six months I believe if you have any issues with the screen which was something I didnt expect.Thanks again for making a unpleasant day a better one!

Je
Review №48

The store associate was extremely friendly, knowledgeable, and honest.

Ch
Review №49

Easy to shop and easy to pick up locally. Easy to dispose of large old battery.

as
Review №50

Professional friendly service that helps answer questions and find the right battery.

P
Review №51

Ordered online using the auto application guide which showed me the batteries that would fit my car. 1/2 hour later, the battery was waiting for me on the counter when I arrived.Painless and quick.

Br
Review №52

I ordered 6 golf cart batteries Friday evening and picked them up Saturday morning. The price was very good, especially with the 10% discount for ordering online.Time will tell how the Duracell batteries hold up compared to Trojan batteries.

As
Review №53

Fair prices and great service, this is where I go if I need lights or a repair for my phone.

Pa
Review №54

Great service. Sam quickly installed the new battery.

Fe
Review №55

Ordered a battery for a two way radio and was told that it would take 3 to 4 days for delivery. Someone at the store was going to call when the battery arrived, two weeks later I called the store to get an update I was told that the truck that has the battery had broken down in a snow storm in IL and that it might be here in 3 days. I own a business that requires us to ship over 90% of our products as well as freight between our warehouses in TX and IL. We have never had to wait 2 weeks for a delivery or a shipment. If we have an issue with a delivery being late it is our responsibility to call the customer and let them know. Customer service? BPB should learn a thing or two about this.

Ke
Review №56

I ordered a car battery online. The processs was easy and the battery was waiting for me when I arrived at the store. Unfortunately, the battery specified as fitting my vehicle was not correct. The staff looked up the same vehicle information and came to the conclusion I ordered the correct batttery. There was no attempt to find a battery of the appropriate size as an alternative and I obtained a refund and went elsewhere.

Sh
Review №57

Customer services was great and very helpful.

Jo
Review №58

Young boy at counter was not willing to look up a prepaid order by our company name said he needed the phone number of the person who dropped off the order claiming it is easier that way if he could not spell it I would have been HAPPY to spell it for him . Inconvenience the customer always better . Lmao

Ch
Review №59

Pretty fast. An annoying burglar alarm was going off VERY LOUD but that’s it

LA
Review №60

Did not know that they replace one of their batteries with a new one if it runs out... Was nicely surprised.

Da
Review №61

Easy purchase. The item had not been set aside for me but was on the shelf. In and out in short time.

Do
Review №62

Had no problems and my merchandise was waiting for me when I came in.

Kr
Review №63

Excellent! Fast, accurate and great customer service.

Ch
Review №64

Great place, competitive prices.....and they give a military discount!

Mu
Review №65

Straight forward and quick transactions every time.

De
Review №66

No help from staff. Did not recommend an alternative or offer to check.

Bo
Review №67

Always helpful staff, knowledge as well

Ro
Review №68

Excellent customer service

Mi
Review №69

Great service, and great pricing for the battery I bought.

Co
Review №70

An easy, painless experience.

Ge
Review №71

Had what I needed and the guys working went beyond to help me change the battery

Lu
Review №72

Very helpful and friendly.

Ma
Review №73

Had weird bulb I needed

R
Review №74

Great place

Se
Review №75

Great service

Al
Review №76

Great place good service

Ga
Review №77

Quick

ma
Review №78

They had in stock what I needed

Ka
Review №79

Great service!

Ev
Review №80

Very friendly and helpful!!

Bo
Review №81

Great service.

Ti
Review №82

Great place

Jo
Review №83

Expensive but the got it

Th
Review №84

Reliability

Information
15 Photos
84 Comments
4.4 Rating
  • Address:13730 Alice Rd Suite A, Tomball, TX 77377, United States
  • Site:https://batteriesplus.com/store-locator/tx/tomball/batteries-plus-817?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=817
  • Phone:+1 281-255-5555
Categories
  • Car battery store
  • Battery store
  • Cell phone accessory store
  • Key duplication service
  • Light bulb supplier
  • Lighting store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:Closed
  • Sunday:8AM–7PM
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