Grrrrrreat selection!!!!!!!!!! This has to be one of the best Dollar trees in the Birmingham area. Definitely recommend and will be back when we come back to the area for a visit.

The sales clerk I checked out with today Octber 2, 2021around 1:00pm in Trussville Alabama on Highway 11 next to Winn Dixie had absolutely no personality. I spoke and she didnt speak back and her attitude was the same with two people in front of me it takes absolutely nothing to speak if your day is going badly I can assure you that it wasnt the person you are helping..It would be nice to train the employees on better customer service, because even though things are only a $1.00 that is still people hard earned money and to encounter that kind of attitude is ridiculous and makes that particular store look HORRIBLE as it pertains to customer service..I would give a score of 0 if I could only on customer service..

The Dollar Tree on Highway 11 in Trussville is in my opinion lagging behind the other stores in our immediate area. I dont know if they need to expand or if they need to change their inventory, but I seem to be able to find more items and bigger variety of items at the Dollar Tree in Roebuck and Center Point. Unfortunately, Trussville is the closest store to my house, so I tend to go there more often than what I should. Also, every time Im in there there seems to be only one employee working the register. The line is usually to the isles and the other employees on break or Im not sure. However, and theyre defense I do know that their labor is not run by the manager in in the store but buy corporate. it reminds me of when I was in high school and our heating and air conditioning units for controlled by the city of Atlanta and not Jefferson county. It would be 80° in Birmingham and they would have to heat on because Atlanta is at 60°. Sometimes I do believe that there is too much oversight in certain areas. The employees and Trussville I know are very nice and I do know that they try hard I just wish that they would let them hire more help.

Stood in line waiting for service to get balloons. When another rep was called for assistance. She s customers to skip me. After the first customer I tell her I need balloons. They then decide to tell me that they don’t have helium. This would have been nice to know 20 minutes prior. Poor customer service! Guess I expected too much from the Dollar Tree

This is the dirtiest Dollar Tree store I have ever seen! I dont think they ever sweep or mop the floor.

Good location with easy access, fair parking and a well stocked store.

I FOUND EVERYTHING I NEEDED CLEAN STORE GREAT EMPLOYEES

Everythings a dollar, thats awesome! Staff are super friendly!

Cashier was very friendly and courteous. They had all but 1 item I needed.

Clean store, items easy to find, friendly employees.

I stopped going to this dollar tree because when I went in the past few years they always had boxes in the isles and empty shelves, rude employees, and always messy. I had to stop by on Halloween for candy and it was a completely different store. It was neat and clean with well stocked shelves and very organized. No boxes in the isles and they were stocking at the time! The staff seems all new, they were nice and very helpful. One lady stopped stocking to help my wife for about 10 minutes got a ladder and got all the flowers my wife wanted off the top shelf. My wife said sorry Im being so much trouble. To which this employee said Its no trouble at all maam, Im happy to help, just Let me know if you need anything else. All with a smile. I think her name started with an A... Im happy to be a regular customer again because of this new staff. Great job turning the store around a full 180 degrees! 👍

Probably one of the most organized dollar trees Ive ever been to

Ohhhhh, my. Understaffed is an Understatement. I know things are tense and stressful during this time but, man. This location left a lot to be desired. Again, not due to the staff. They were lovely, but there were only 2 of them in a store full of shoppers.

The store was messy and in disorder, however it was the evening before Easter so people were in a mad dash to buy goods for their Easter baskets.

They are working on unloading a truck so cant fault the empty racks. The lady that helped me with balloons was super sweet.

Leaking ceiling and low stock on a lot of items. Its a dollar tree though so not expecting much.

I had a great experience I would go there again 😊

Dollar Tree is always nice and clean, the cashiers always greet the customers.

Small store and not very neat.

Great place to shop. Have a wide variety of things. Always restocking and adding new things. Items always worth more than $1.00. Great buys.

This Dollar Tree is THE WORST store anywhere!!! It always looks like that there has been a riot inside and they DO NOT have the selection of other stores. It is a shame that I need to drive to Springville, AL for a neat and well stocked store!!!

Can normally find what i need

Great selection at this store! It can be crowded and have long wait times in line, but they have some awesome stuff.

Found what we needed. Store very tidy. Sometimes some DTs are not.Personnel helpful.

Everyone couldnt be any nicer!!

Great store love the manager he goes beyond what the job calls for . He needs more help especially in stocking

I would pretty much consider myself a regular customer of the local Dollar Tree Store located on Main Street in Trussville, AL, until now. They are always hiring and after my less than pleasant experience with the manager named Victoria I understand why. Short summary: I attempted to exchange items w/o my receipt that were purchased on a previous visit (all unopened) I was advised that the receipt says “you need a receipt in order to exchange anything and I am the manger, and it’s written on the receipt” Respectfully, I walked out to put my items in my car and returned to make a purchase. The issue isn’t the store policy. THE ISSUE IS VICTORIA’S HORRIBLE ATTITUDE. Victoria was truly a miserable black woman in a predominantly caucasian area which only fuels the stereotypical agenda toward blacks and passes the misery onto other employees. With management like this, The Dollar Tree Store on Main St. will continue to have to hire new people.

This is your basic Dollar Tree, but for some reason this one is always extremely disorganized. They seem to always be unloading product and there is usually a mess in the aisles. The ones in Roebuck and Center Point are much better kept .

Great price $1 👏👏 we are able to buy a lot of my kids school supplies here also. Really cute decorations.

Nicely organized and spacious place. Has everyday materials for a cheap and affordable price.

It was very nice the young lady was very great found what I was looking for!

246 in the afternoon. 20 plus people in line. One checker. Manager wont come out of office to help. Just keeps yelling over the office wall. Neiva is her name.

Always love going here. Money saver.

I can always find what I need and more.

The employees at this store are awesome. they have gone out of their way to help me

Dollar Tree is always great when they have what you want.

Not the nicest dollar store in my opinion. But its getting better.

Tina was the worst cashier ever. Horrible customer service, not friendly at all.

Economical prices, many name brands. Can find just about any household item I need.

I go past the one near me to visit this one. They have more than one register open and a large selection of items. The staff is friendly. They will go pull out stock from the back if needed.

Always clean and has friendly staff

One of my favorite places

Wish it was larger like some locations that have more items including refrigerated and freezer items

Every thing a dollar. But some store needs a frozen section

Couldnt find anything. Boxes everywhere. Shelves were empty.

Like shopping here....alot!!!

Great local store

Great customer service

Extremely rude Cashier !! Would rate 0 stars !

Most of inventory on the floor and in boxes just about every time

Great employees

Very clean with friendly staff!!!

It was ok

Everything is a DOLLAR!

Love it

Love it

This is 100 average.Yeah cheap.