user
AT&T Store
2075 E Prosperity Ave, Tulare, CA 93274, United States
Appearance
AT&T Store
Comments
Ru
Review №1

Great customer service answered all our questions. Jesse is great! Really appreciated everything he’s done for us.

Th
Review №2

Ricardo was absolutely amazing he was friendly. Super helpful. Everything I wanted, he made happen. He simplified and explained if I didnt understand something. He offered me some goodies looked like some good stuff but maybe next time. I love my phone and am glad to be a new customer with you guys. Great experience.

Ru
Review №3

I am a Truly Happy Customer!!! Im giving this review because my sales representative Robert is simply the Best and very attractive man, at&t really knows how to pick the handsome ones. Robert made me feel very comfortable and welcoming we started talking about life and how we share so much in common, he definitely made the visit well worth it. I really dont like to be sold, but oh..man Did Robert sell me on everything i couldnt say no to him!. I really appreciated all his expertise and patience. He was not pushy and he was very knowledgeable. Thank you! Again Robert i will see you soon ☺️.hope you see this and makes your day 😉.

Ja
Review №4

Had a great experience today at AT&T store buying a new phone. Walked out very happy. Kevin Martinez the sales associate was very helpful, very polite. I will let my family and friends know about my experience today and make sure next time they’re ready to buy a phone to come to this store so they can be treated how I was today.

Ga
Review №5

Hugo and David at the tulare store were awesome. Excellent customer service and completely welcoming. They made me feel so comfortable and were extremely helpful. I cant say enough about how awesome these two individuals were.

Ja
Review №6

Jesse was super helpful, knew how to answer all my questions accordingly and effectively..most definitely coming back.

Ro
Review №7

He was great and explained everything for me. He was thorough about explaining what my phone would have. It was quick and easy in purchasing my phone. Thanks again Andrew!

si
Review №8

Had to replace Sim card was ...easy fix... the AT&T rep that helped us was very knowledgeable friendly.. Jesse was awesome... great a promotional items 👏🏻

La
Review №9

Came in and Ricardo HOOKED it up!!! I was lossing faith in att untill today. Thank you once again for treating me so well Ricardo..woo

Sa
Review №10

Best AT&T I’ve been to! The service was so quick and friendly, nadia was very sweet and made it easy for me to get the perfect birthday gift for my son. Highly recommend this AT&T very knowledgeable

Ti
Review №11

Working with Jesse was such an awesome experience. He was really thorough and explained all the new promotions he had available. He even offered me a cool streaming service that I may go back and get with him. I would recommend the Tulare AT&T and Jesse to anyone.

Pa
Review №12

My sales rep was Jesse Gonzales, he was very polite, thorough and helpful. He explained all your promotions, and tried to save me as much money as possible. I have no problem of giving him a five star review and recommending him and your store to other people.,

Pa
Review №13

I came into the AT&T store here in Tulare this morning and I was assisted by Robert. He is a fantastic worker and person. This company is lucky to have an employee like him. He was very patient with me in helping me set up my device and all the questions I had. Thank you and the manager for helping me today.

Ca
Review №14

Liz helped me out by hooking me up with the iPhone 13 Pro Max, some Airpod Pros, an Apple Watch Series 7 and some accessories! Plus, Frank was so helpful! Both Liz and Frank ensured my visit was smooth and fun! 10/10 would buy here again!

As
Review №15

Hugo was truly amazing and very thorough in his explanation. I would recommend him a hundred percent. He made the experience great.

Ge
Review №16

Had a great experience at AT&T especially with Ricardo and Frankie being very helpful! They were both so funny and kind! definitely 1000/10

Sk
Review №17

Went in to pay phone bill and had other questions about my plan, Brian Garcia very happily helped me out, answered all of my questions. He is the only employee who helps me out by giving me a better understanding of things. Prefer to go to him for help over anyone else.

Ra
Review №18

The service here was outstanding! I recommend this store to anyone and everyone who is looking for a great deal on products. Awesome service and awesome people couldn’t ask for a better experience.

Sa
Review №19

Both Jesse and Robert helped me out. They were fast and got me the best promotions for my account. Probably the best service I’ve had there.

Jo
Review №20

Great experience! Ricardo is an excellent team member. Ricardo went above and beyond to help me find the perfect phone for my needs. We will be back in soon to upgrade another phone as well as look at a few tablets he showed me. Ricardo has excellent customer service and communication skills and is an asset to your team.

Du
Review №21

Hugo is a great guy attentive on us as customers will definitely come back again if he’s not hereI’ll come back till he’s here

Bu
Review №22

Jesse is the Man!! He helped out quick! And efficient! Highly recommend anybody going to him! Can’t wait to do business again!

Ni
Review №23

Store rep David...amazing!! Thank you so much!

Ir
Review №24

I’ve been with at&t for 3 years now. Very rarely I have to walk into the store and when I do it’s always a good experience. Jose helped my husband and I add and active a new phone very quickly thank you.

Ki
Review №25

Over all great service. After a long day of having difficulties with my phone once I was able to walk into the store Brian immediately made the day brighter he was super attentive, very knowledgeable and really really friendly he wasted no time in trying to fix my service issue and got me out of there in no time.

Ma
Review №26

I had great help today. I went in because my device was stolen and the guy that helped me out was great and helped me through the steps to file the claim and helped me choose new accessories for the phone.

yo
Review №27

Kevin was very helpful and answered all our questions. Good customer service. Thank You!

Ma
Review №28

My experience was amazing, customer service was excellent. No hesitation to switch over with the service I was given!

Ka
Review №29

Had a great time at this franchise! Angel and Ricardo took the time to explain all of our options and make sure there were no surprises when the bill came. Glad to have made the switch to ATT.

Jo
Review №30

Great experience with the staff. Other stores couldn’t resolve my issues. This store took the time to help me.

Ju
Review №31

Tyson did such a great job, making it fun and easy to get a new phone. Definitely gonna be back to see him.

Jr
Review №32

Ricardo was amazing he helped us tremendously and was patient with us all 3 times we came! He made us feel at home! Angel the manager was a joy to talk to! She is also a beast a putting on a screen protector so definitely request her when the time comes 😁 10/10 overall experience and 10/10 on customer service!

Da
Review №33

Cesar was great. He helped me set up my phone and gave me a good deal on accessories.

Sh
Review №34

5stars. He was awesome with me. Took his time and explained everything to me. Very impressed. 😁

da
Review №35

Had a great time. Easy process. Abraham was a great representative.

Xa
Review №36

Robert was awesome and helped my mom out with an issue we had been dealing with a long time after calling in to get new phones. Definitely coming in the store now! Highly recommend!

El
Review №37

I had a great experience at at&t today. Cesar answered all my questions, and helped me order a new phone for my nephew.

Ma
Review №38

John was very helpful and I was able to get a brand new phone! Very happy with the service!

An
Review №39

The AT&T representative was so helpful and patient. He made sure my iPhone issue was resolved. Great customer service!!!!! Thanks David.

Ca
Review №40

Started out with a bad experience to where I wasnt going to have my installation done. After having to take the day off for this service to be installed. I called at&t and spoke with Ilse and she made it happened. Throughout this whole experience she was very professional and polite.

Ma
Review №41

Hugo was professional and knowledgeable helping port a business number to a consumer account.

Ci
Review №42

Very helpful and knowledgeable. Thanks John you were great

kr
Review №43

Robert B, was my sales rep today and helped me change providers along with get me all the perks possible and a new phone he was thorough helpful and made things easy to understand, take the time to see Robert for all your phone or internet needs! Thank you!!

Co
Review №44

Hugo was a great help! Got me what I needed quickly and efficiently.

An
Review №45

Excellent customer service!! Frank and his associates were very patient and super friendly. Overall great experience :)

Ja
Review №46

Ricardo treated me great when I went to upgrade my phone. He was patient with me and answered all my questions. You need more people like him in your company!

Je
Review №47

Robert is AMAZING! Went in to upgrade my phone and Robert was able to tell me all the great deals and I was able to add an extra line for my son and my bill was still able to be kept at the same price! Will definitely recommend him to all my friends and family looking to get new phones or service.

Li
Review №48

I went to the store to get phone cases and Screen protectors for my daughters and my new phones and everyone was busy but the manger Frank stepped right up and helped us and he put the screen protectors on and the new phone cases and we was on are way out. Thanks again Frank your awesome

He
Review №49

My visit at your Tulare store was exceptional today!My kudos goes to Robert, Hugo, Angel and Frank. All of them deserve my highest praise!! My experiencetoday was unbelievable! They all deserve a raise. Thank you so much for the good service.

Ni
Review №50

Showed up to upgrade my phone and was helped by a nice gentleman named Robert. He was super efficient and had answers to all my questions. Definitely walked out feeling confident about my plan not being switched up and it was just an overall great experience. This location has been and always will be my go-to for anything. Ill even send my family here!

Fe
Review №51

Robert was great! Super helpful and nice, best service I’ve ever experienced (:

Do
Review №52

This young man, Jesse, was very helpful and kind even though he knew that I was only there to unlock my phone and had no intention of buying anything. I will come back and ask for him when I come back for my iPhone 13.

Ma
Review №53

I had such a great experience with Hugo. Would highly recommend this store!

Da
Review №54

She was awesome helped us out very fast and new there products

As
Review №55

Robert was super helpful and provided excellent customer service. He went above and beyond to help me and get my account working the way I wanted.

An
Review №56

Great costumer service! I was so confused about the whole process of getting onto a new plan but everything worked out great. Brian was my helper, ask for him!

de
Review №57

Brian and Jesse were great with helping me with my up grade! Highly recommend!

Yv
Review №58

Liz was so very helpful and friendly. We appreciate her kindness and patients. She made our experience very easy and again we really appreciate her and all her help.

Me
Review №59

Hugo was very helpful and efficient. In and out in about 20 minutes. Very knowledgeable and transparent. Will be recommending him by name.

Jo
Review №60

I went into the store and was helped by Mauricio and he did phenomenal work! He was patient and helped me save money on my monthly bill even after buying new phones. There was no wait time so I was helped out right away and everyone was so helpful.

Li
Review №61

Jesse helped us out with paying our bill and adding a line, he is awesome, very friendly and helpful young man. I appreciate all his help we will definitely be back and recommend him to family and friends.

Li
Review №62

Absolutely fantastic service. Abraham was wonderful patient and very respectful as he taught me how to use the new phone and talked me through this great experience at the store.

Ne
Review №63

I am not a cell phone guy, and needed to replace an old phone and up until a month ago, was a Cricket customer. Being older and with serious health issues, during my lunch hour, I visited the Cricket folks down the street on Prosperity. I explained to the consultant that I need something basic, inexpensive, in the event of a medical emergency at home. Within a minute, I was presented with only one option, for well over 300.00 which I couldnt afford. I left, and went to AT&T in Tulare, and within moments I was not OVER-SOLD and my needs were met. Ricardo Ruiz and Angel Ortiz treated me with as if I was the most important customer. I wish I remembered the branch managers name; she made sure I was a new, and happy client. Good job everyone. Best, Neil Glotzer, Visalia, CA

Al
Review №64

Hell yeah best service!! Ive had bad service before but Angel really took her time with me and made sure I didnt have any other questions before leaving. Thank you !!

Ca
Review №65

Cesar was very helpful. Gave me all my options how much they all costed and included. Was able to accomplish all I needed in a short amount of time.

Li
Review №66

I normally do not leave reviews, but the staff at the Tulare location were so helpful! I received a new phone to replace my old one and a young man helped me set up my new phone and showed me how to use it. Thank you again.

Es
Review №67

Andres was super helpful and very patient and is overall very great at his job.

Mi
Review №68

Robert provided excellent service and made sure we knew the ins and outs of the agreement and was very polite and accommodating during our visit to the store highly recommend if you need help to ask for him.

Mi
Review №69

Jesse was amazing! He explained everything thoroughly! We will definitely go back to him for our cell phone needs. Thank you so much Jesse!

Mi
Review №70

Amazing customer service!!! The gentleman that helped me was very informative, genuine and lead me to get the exact phone I wanted. He was very helpful and listened to what I wanted. It’s awesome to get great customer service. Just all around amazing!!

Iv
Review №71

My mom and I went in to get me a new phone and the representative that helped us was soooo nice and made sure my mom had all her questions answered! He even gave us a discount on accessories !! Thank you for everything!

Bo
Review №72

Friendly staff. Helped me get in and out while being nice

Al
Review №73

Robert was amazing at helping me quickly get my sons new phone activated. He was friendly and very informative. Definitely will be coming back to this location for all my Att needs.

Ma
Review №74

Mike got me in and out pretty fast, got a new phone and made my bill cheaper. Satisfied

Ed
Review №75

Great group of helpers! Thank you for your assistance

Br
Review №76

I had a amazing experience yesterday. We where able to do everything in our car. The guy who helped us made sure we where happy with the new phones we chose. He was even able to get our monthly bill down! Highly recommend!

Ye
Review №77

Jesse went above and beyond and was abel to address all of my concerns.

ol
Review №78

Jesse Helped us out he was very friendly he knew the products I definitely recommend him

Ol
Review №79

I had an awesome experience at Tulare AT&T. Liz was very knowledgeable about all services and product information. She was up to date on all sales promotions and informed me on all of the offers available to me, without being too forceful in her sales approach. All of this and she was very relatable. She is an consummate professional. Thank you Liz for a great experience!

Me
Review №80

Robert was Amazing went above and beyond in helping me with my sons new iPhone . He also set me up with ATT TV service and I love it.

Je
Review №81

I brought my dad to Tulare to the AT&T store to purchase a new phone. The process was seamless and Hugo was professional, friendly, and simplified the process for my dad. We will continue to use Tulare AT&T for all our cell phones needs. Thank you for the amazing customer service!

Br
Review №82

Nadia was very friendly and helped me out with fast deceive.

Ri
Review №83

Liz did such a great job she explained everything and helped me get the best deal I can!

sa
Review №84

Customer service was great. Elizabeth DeLa Torre was awesome!

Ma
Review №85

Robert Bravo helped me with my account. Very professional and informed me fully of what to expect going forward. Thank you Robert!

An
Review №86

Great guy treated me wonderful

Ma
Review №87

Great experience !! Robert helped with all the questions we had and made our experience a breeze !!

Ja
Review №88

Mike was very knowledgeable and made my experience super easy. He was great to work with!!

Me
Review №89

Mike provided excellent customer service. I originally came to cancel one of my phone lines and he helped me out with upgrading me with a new phone. I am happy being an AT&T carrier, they always try to give you the best plans & deals.

Te
Review №90

Liz was efficient and friendly. Helped me solve my problem quickly. So happy with my Tulare store!

Di
Review №91

Ricardo was pleasant and easy to work with. He made sure I knew about all the promos first and was very detailed with the info he provided.

Mo
Review №92

Abraham was very respectful, friendly and helpful.Actually all the employees at at&t are very friendly.

St
Review №93

Always receive the best service everyone is super helpful and always looking to give me the best deals 👍🏻👍🏻

Su
Review №94

Worked with Maui on Wednesday everything went extremely good. Thank you Maui for the help with my bill.

Mi
Review №95

Mike had great costumer service, he so easy to talk to and helpful in all aspects.

Ke
Review №96

I came in for a Hotspot and ended up lowering my bill😉 I gained while lowering my bill that was the best part!!!! Customer service was amazing I cant complain Mike did a great job🙌🏽 Highly recommend you to visit Tulare At&t and ask to speak to Mike.

Jo
Review №97

Great experience! Came for a upgrade and got exactly what I wanted! Thanks to Cesar for the Help! He was very patient and helpful!

Jo
Review №98

Mike took good care of me there in Tulare! Thanks AT&T

Al
Review №99

March 17 2021...went to this facility to find out why my service (pre paid) was not working after just renewing it the day before, I highly recommend to speak with Mr.Hugo for his awesome customer service very professional n productive he should definitely be the manager for this facility. Mr. Hugo helped me figure out they had suspended my service and had them unsuspend it my phone was back up and running before I left BUT before the day ended my phones service once again isnt working and I will be going back to figure out what is the problem before I decide to end my business with AT&T and switch over to another service provider . This review is mainly just to let people know if they have a problem they should ask to see Mr. Hugo for such a great job he does and SHOULD be manger 👍

ja
Review №100

Robert was amazing, definitely amazing costumer service as well with making sure i was comfortable with my purchase, makes me love the prosperity location more than any other phone service bc costumer service beats prices for a line and phone. second guessing on coming here? don’t, head on down and experience the great costumer service they have to offer.

Information
15 Photos
100 Comments
4.3 Rating
  • Address:2075 E Prosperity Ave, Tulare, CA 93274, United States
  • Site:https://att.com/stores/california/tulare/2193
  • Phone:+1 559-685-1751
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
Similar organizations