LOVE this place! The staff is so friendly, helpful, and quick. They work together very well. I love customizing my own ice cream sandwiches. Their cookies are so good! (Red velvet is my favorite.) They also have great sundaes and ice cream in general if you’re not into ice cream sandwiches. One of my favorite stops in Tuscaloosa!
Old review, moving over to Google reviews:Had been meaning to try this place for a while, so when we saw an advertisement for a free scoop of ice cream for customer appreciation day, we figured that was our cue! Despite the rain and bad weather, we made our way over.They were quite busy - who wouldnt be, with free ice cream? Still, the service we received was nothing short of smiley and pleasant. Having been in that overwhelming service situation myself, I really admire that.The shop itself is tiny and super cute. You can see the display full of fresh cookies and ice cream. The colors are bright and welcoming, and you can even kinda see where all the baking magic goes on.I went pretty simple - I got a scoop of dark chocolate ice cream, and added a chocolate chip cookie to go with it. The sandwiches look delightful, but Id need to split it with someone, and my boyfriend is on a diet.The scoop they gave me was very generous! The chocolate was decadent, creamy, and rich. A perfect dark chocolate! The cookie was also, basically, perfect. Ever so slightly crunchy at the edges, and soft and chewy at the center. YUM! My only wish is that they would have heated the cookie so the chips would have melted, but they were so busy I didnt ask.The combinations here are endless, especially with changing flavors of the month. I absolutely cannot wait to come back and try something different!
This is my favorite ice cream place in town. I order at least once a week. Love the flavor options. Prices are decent considering the quality of the ice cream and cookies
Me and my daughter love this placeWish there was one in new orleans.Great team thereAnd the brownies were awesome
Man Im from Columbus Mississippi we come over there just for baked bear its very delicious 😋
Tastes good but Im pretty sure their warming device is out of order🤔 Ive never actually gotten a warm cookie or brownie. Ever.
Very good and portions are huge! Two of us ordered one dessert and we still couldnt finish it.
This place is gonna be one I miss when I leave state to go back home the cookie and icecream the worker recommended was amazing not to sweet it was just right warmed it up so the cookie was like just comin out the over so soft would highly recommend
Very good and very friendly service. Definitely be back.
Everything about this place rocked. I had never been and it was my last night in town, we rushed over and got there pretty close to closing time, but the two working were really nice and even let us eat inside. To top it all off, the cookies & ice cream were delicious. All around pleasant experience.
A delightful little Ice Cream Boutique located at Midtown Village in Tuscaloosa Alabama.
Was supposed to be open until 11pm. We showed up at 10:45 and the employee said they had put everything away. Very disappointing for someone out of town wanting to try a unique place. Change your hours if you want to close early on a Friday night.
Great ice cream sandwich. Friendly staff. I got the brownie and butter brittle cake ice cream with the March month cookie on top! Im visiting from Birmingham and this place was right what I needed at the moment! Thanks for the fun experience.
Amazing!!! Loved the cool flavor combos in the ice cream, and the quality was superior! All the cookies and brownies are fresh. They were even taking some out of the oven while we were there!
Different than what is around the house nice little place
Love this place .the cookies are Devine and the ice cream is also.
Its a little pricy, but very tasty.
I loved the cookies! The ice cream was good.
Service was quick, and the brownie ice cream sandwich delicious 😋
Hard to beat ice cream sandwiches made in front of you! They are awesome!
Great concept! Warm cookies and cool ice cream.
Enjoyed the ice cream 🍦there.
I LOVE this place! Service staff was super friendly and my custom ice cream cookie sandwich was DELICIOUS! Will definitely make several return trips in the future.
Good, but not memorable.
Sooooo delicious, and the ice cream doesnt get all melted.
Good service and good ice cream and the cookies are amazing
I wanna make out with this ice cream.... Which is wrong, but oh so, so right.
Everything. The cookies, the ice cream, the toppings. 5 stars for it all.
I love this place, great food & service. The service here is attentive. It has a nice atmosphere.
My experiences at baked bear has not been the best. The workers are very rude and they seem like they don’t want to serve you. One time they put the wrong toppings on my sandwich and instead of making me a new one they moved the sandwich over the trash can and scraped it off(as you see in the picture below) which was very disgusting. Maybe it’s just the night crew but they make me feel very unwelcomed. I felt so uncomfortable every time I went there. I will never step foot in there every again.
Went by this morning for the first time. Athen was great, she was super helpful, and answered all of our questions with a great attitude.The desert was amazing and a little pricey but definitely worth it. Also super sleek, and modern restaurant experience. Will be back without a doubt!
They. Are so sweet
Tried the blackberry crumble ice cream and it has definitely won me over for another visit sometime in the future.
Our first time there and we loved it
Friendly customer service and delicious soft baked cookies. My godchildren loved the ice cream sandwiches
TL:DR Bear batter ice cream 💥💥💥💥And the cookies are so good manTheres nothing more simple than an ice cream sandwich. Two sweet bread type pieces, and delicious frozen cow juice.The bear batter ice cream is blue like an October sky, and most excellent by far my all time fave. When I go, I always do a chocolate chip cookie and a funfetti cookie as the vehicles for moving cold tasty delight into my mouth. The restaurant is clean, and so is the bathroom. The staff is friendly. They have a rewards card. Ten sandwiches and the next ones free which is neat. Good place to take your kids to get hopped up on the sugar rush of a lifetime. Or just to cheat on ya diet.
Ice cream was descent but I felt rushed. Looking at all the pics of stuff online and I ended up with 2 scoops in a cup. Lame.
Such a cool idea! I got the combo (cookie of choice (I chose chocolate chip) and brownie) with the Bear Batter ice cream. Cake batter is my favorite ice cream flavor, but it freaked me out a bit when he started scooping the blue one 👀 Anyway, I then got it hot pressed and had hot fudge on top. I don’t really thing the hot press did much since the ice cream makes the cookie and brownie so hard right away. Other than the consistency, it was very good! I couldn’t finish the ice cream so I ended with eating the cookie and brownie and threw the rest away. Definitely share this with someone else. I like the cookie, ice cream, and topping varieties a lot and everyone was very nice! Would of course come here again if I lived here.
Great place to take the family or go on a trip with anyone. Cute little place to get diabetes, because goodness it was good.
Ice cream. Fresh baked cookies. Together. How can you not like this? $6 for a cookie ice cream sandwich with your choice of cookie and your choice of ice cream. And for a small upcharge, sprinkles or chocolate chips rolled into the edge. Incredibly tasty comfort food. Friendly staff.
Exceptional staff! They are all very nice, patient, and helpful! Flavors are great. A bit pricey, but the portion makes up for it!
Great experience. Great treats if youre in the mood!
If you are ever in the area, please give them a try. I loved it here!
Combine two favorite treats- homemade cookies and ice cream. You cant go wrong. So delicious!!
The Bear Batter is my favorite!! Ive only been a couple of times but Ive never been disappointed. The cookies are always fresh and good
My husband, son and I went there today and ordered three bear bowls, two brownie and one cookie. This was our first experience with the Baked Bear. The brownies were dry and tasted stale because they had been sitting on the warmer for a very long time. The service was ok. Not polite and inviting, but not rude. We paid nearly $25 for the three and threw away about $20 worth of that bc it tasted yuck. The ice cream was pretty good, but at $7 per bowl it really should be fresh and served with a smile.
Really, really rich and indulgent.
My husband and I had our very first visit today and we were so pleased. The staff was nice and patient and the ice cream sandwiches were great! I will definitely be back😋
The cookies on the sandwich where good but not great. I did enjoy everything and will go back. I like salty and sweety combo so it made me crave some fries but no such luck with thier menu.
Have you ever wondered what it would be like to have MLB legend Sammy Sosa hit you in the mouth with a bat made of solid sugar? I dont wonder any longer, because I have been to The Baked Bear. Seriously though. Service was good, but everything was offensively sweet. Your kids are gonna love it.
Love the different choices between cookies and brownies as well as the ice cream options! Definitely a nice treat!
Its a little pricey but its really good icecream and great selection
The cookies were amazing!! I had the s’mores ice cream and it was so so good. Best I’ve ever had!
My little family loves this place when it comes to cookies and ice cream! Very good
Definitely a new experience. Endless possibilities.
Super soft cookies and great ice cream flavors. The Funfetti cookie was awesome!
My gripes dont revolve around the cookies or ice cream. Those tasted fine.$6 for a sandwich...but a cookie costs $1. So youre paying $4 for the ice crem. They give you a lot of ice cream! Too much, in my opinion! You cant eat it like a sandwich because there is too much ice cream. Why not offer a lower priced version w/ two scoops of ice cream instead of 5??The music....the music. It was so bad. I felt like I was in a six flags commercial from the early 2000s. How can you guys play that stuff on loop 24/7? We found ourselves hurrying for the exit because we couldnt subject our ears to any more of it.
Cookies arent done enough for my liking and I think its a little over priced for ice cream. Customer service is good though and thats a plus for me.
One of the best ice cream sandwiches I’ve ever had!
The cookies are so yummy! Great idea for an ice cream shop.
It was delish!!
Delicious!!!
Very clean, bright decor, good ice cream, toppings & cookies, & great employees. One of the places my family took us to on our visit. Will probably go back!
Friendly staff and amazing ice cream, cookies and brownie choices. The BlackBerry crumble is the go to for my family the best
Ice cream is delicious. If you have not tried you are missing a real treat
Nice icecream shop thats something different than the usual. I will be back again but its not something that I need all the time. Lots of variety from cookies to donuts as parts of a icecream sandwich. Nice break from the traditional.
Chocolate chip cookies with cookie dough ice cream...pressed then add whipped cream and caramel sauce. Thank me later!
Great sweets, friendly staff, really clean
When I die I don’t want to go to heaven I want to go the baked bear
Amazing, freshly baked cookies and fantastic ice cream. What more could you want?
SO GOOD! Would recommend the cookies and cream cookie, but everything is probably good!
The staff was sociable and attentive.
Great selection of ice cream, a bit pricey $4-$8 per person generally but it’s some of the best ice cream you can get in Tuscaloosa!
Wasn’t very good. My cookie tasted like it had been laying out for a couple of days and one worker in peticular was very rude when we were skipped in the line 3 times and we said something and she was just very rude.
Very nice and helpful. All smiles!! Very good cookies and really good ice cream!!!i just got 1 cookie and 1 scoop. PLENTY!!!
1st time visit. Very friendly staff. Delicious everything.Desperately need to fix the stinky powder rm. I almost gagged while eating.
Very good, fast, but pricey.
Great experience! Try the bear batter, lol.
Horrible service and the food tastes horrible fire the bakers .......never been so disappointed!
What a treat.... I love it...
Totally clean, amazingly polite and efficient staff, and the best cookies in town!
Very yummy!!! The vanilla ice cream was super good.
Free icecream?! Brilliant!!
Its worth every penny!!!! 🤤😋😍👌🏾👏🏾
Alsome
Great place 4 ice cream
A nice little ice cream place